I really try to be as objective and truthful as I can. And I always try to give the benefit of the doubt. For 200 dollors a night that they charged me i really felt cheated. its nothing more than a Best Western with a different name. The outlets in my room didnt work. the air conditioner was broken. The... more

It has a great location in Santa Monica, near to the pier, 3thrd promenade street, many restaurants. I stayed here for the first time in 1999, when it was a Best Western, and returned because of this. The price is ok for Santa Monica, but it needs a refurbishments, but the room was clean, and large enough, with internet and... more

My wife and I stopped in at the Ocean View on our way up the coast. Mike, the man in charge at the desk, set us up with a beatiful view of the ocean, beach and strip all in one. He also researched the local restaurants for us and sent to our room a list of what we were looking... more

Booked King Ocean View Balcony. My Wife and I checked in and the desk clerk gave us keys to a room that was already occupied by another couple! !!! We found out our room had been given away to someone else. Settled for another room because the Hotel Manager was going to contact us the next morning to compensate us... more

My husband, small daughter and I stayed here for three nights in April; we stayed in a standard room with 2 double beds and had a small balcony which overlooked the car park. The room was basic but was nice and clean, with a TV and coffee maker (which was replenished daily). The bathroom was of a reasonable size, the... more

If you are offered the Executive Room without a window, respectfully decline. I have stayed at this hotel several times when it was a Best Western and have enjoyed it every time. I was thoroughly disappointed on this trip though when we had to stay in the smallest room I have ever stayed in and it did not have a... more

location cannot be beat. Front desk staff very helpful as I made multiple arrangements due to east coast snow storm that forced me to delay departure for 2 days more

The location and price cannot be beat! I am a business traveler and typically stay at 4 and 5 star locations: this is not one of those locations!! But it's a recession so whatever. However, my rate was $135, top floor, ocean view, decent bed, decent TV, decent desk, small balcony, and clean enough. I did not have the same... more

We couldn't believe the great value we got with this hotel. Great location right across from the beach, pier, and bike trail. The staff was extremely helpful and friendly. The rooms a clean and functional and better than you'd expect for such a good price. more