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Viceroy Santa Monica

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1819 Ocean Avenue, Santa Monica, CA 90401
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Viceroy Santa Monica
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Viceroy Santa Monica
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1,128 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The service was ok, the rooms were ok but the highlight really was the pool area, cabanas, outdoor restaurant and other shared indoor areas. The interior designer has captured Californian retro chic very well. Stay here because of the unique fitout and ideal location.

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Los Angeles, California
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked a weekend stay in an Empire Ocean-view Suite for the two of us, our ten-year-old, and her friend. It was an in-town vacation for us, and the Viceroy was a perfect blend of adult-expected luxuries and kid-friendly service. Being first-hand familiar with the hotel's nightlife offerings, we were a bit hesitant to burden those around us with kids;... More 

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Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed only one night as a stopover to Mexico but was delighted by the stylishness of the hotel when we arrived. The pool area was super inviting if it wasn't cold, I would've spent my day there. All the staff we came across were super friendly and helpful. The room was quaint with a touch of style and a... More 

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Los Angeles, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I decided to ignore the reviews about service. Unfortunately, they were correct. We spent $300 on brunch in a cabana by the restaurant and asked to be moved to a pool cabana and pay for the rental. We asked to have the brunch bill applied towards the $500. The restaurant manager flat out said no. She did not offer to... More 

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New York City, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I was in town for a quick visit but was undecided to stay here. But Eric convinced me to come in, since I was going to get in late I wasn’t sure if they would have any rooms. He advised that they had a few rooms and that I would really enjoy my stay, and he wasn’t wrong. I walked... More 

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North Ferriby, Hull, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Having visited this hotel last year it was first on my list when planning a special wedding anniversary trip this year. The hotel still had the perfect discrete service as before, but were able in advance to help me add some touches that made our visit even better. The feel and layout of the hotel and pool area are excellent... More 

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Jonathan W, Manager at Viceroy Santa Monica, responded to this review

Dear Paul H, Thank you for taking the time to review our property. We are glad that you’re continuing to visit us year after year. Thank you for the compliments about pool area and service. See you soon! Sincerely, Jonathan Wolfe Director of Front Office More 

Surfers Paradise, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After moving from LA to Australia, when I visit my former hometown, The Viceroy is my new home away from home. The service and staff are impeccable, with the rooms being clean, roomy and stylish. I have sampled all the local hotels in Santa Monica area and I would never stay anywhere else - I'm hooked. A big thank you... More 

Was this review helpful? Yes 2
Jonathan W, Manager at Viceroy Santa Monica, responded to this review

Dear Jaybee432, Thank you for the review. We are so delighted to hear we are your home away from home. Thank you for your continued support. We can’t wait to have you back! Sincerely, Jonathan Wolfe Director of Front Office More 

Mexico City, Mexico
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked 5 nights for a business trip to the Santa Monica area in the Viceroy. In brief, I had a perfect stay, with a couple of details that could have been better but no complaints here. I had to make this reservation over the phone instead of online and was pleasantly surprised with an excellent attention and patience. Upon... More 

Was this review helpful? Yes 3
Hobart, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had fabulous views of the ocean from our room at the Viceroy. Service (Jonathan, Lauren & Aqua in particular) was exceptional. Sit out in the pool garden for breakfast and LA suddenly seems bearable. This hotel is not perfect in every way, but for discerning, demanding traveler it worked very well for us.

Was this review helpful? Yes 1
Jonathan W, Manager at Viceroy Santa Monica, responded to this review

Dear Ross H, Thank you for staying with us and your review. Thank you for the compliments about our exceptional service! Our pool area is a wonderful getaway and our ocean side rooms have some of the best views in the city. We look forward to having you back! Sincerely, Jonathan Wolfe Director of Front Office More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The pictures you see online are different than reality, but I was pleasantly surprised to find that it is as amazing as the reviews said!! The staff were welcoming, I had a great sunset view from my room, and it was the perfect distance from tourist spots around Santa Monica. Absolutely a must stay at hotel!

Was this review helpful? Yes 2
Jonathan W, Manager at Viceroy Santa Monica, responded to this review

Dear Bgrace75, Thank you for taking the time to review our property! We are happy to hear the staff was welcoming and the view from your room was great. We have been having some amazing sunsets and are glad we could share them with you. See you soon. Sincerely, Jonathan Wolfe Director of Front Office More 

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Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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