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All 34 Santa Monica hotels

Viceroy Santa Monica

4.0 of 5 Hotel   |   1819 Ocean Avenue, Santa Monica, CA 90401
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82%
Ranked #1 of 34 hotels in Santa Monica
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
firsttimertoeur seattle
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902 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Santa Monica, California
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

My recent surprise "just because" stay-cation planned by my BF turned out to be awful due to a major lack of hospitality by just about everyone at this hotel. There are a ton of great options in SM...I will not waste my (rather my BFs) $$ on this hotel again. I've stayed before and loved it...that was 3 years ago.... More

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review

kdowney53, I was very sorry to learn of your disappointment with this visit especially considering the wonderful review you submitted on TripAdvisor just last October. I regret that your experience did not meet expectations though am not clear on what construction you are referring to as there is no construction taking place at the hotel. I would welcome the opportunity... More

seattle
Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here over a weekend in April. It was our first stay at a Viceroy property. From start to finish the experience was unbeatable. The service was AMAZING, check- in to check- out. Every single member of the staff that we encountered was above standard. The food was better than most "fancy" restaurants, our son got sick one of... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review

firsttimertoeur, We are honored to be your first Viceroy experience and so pleased to hear it did not disappoint. While we're sorry to hear that your son fell ill we're glad Chef could help nurse him back to health. We are happy to be your new spot and you absolutely must check out the newest addition to the Viceroy family... More

Augusta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on our Spring Break for one night. The service was superb from the moment we walked in the door. Jonathan at the front desk went out of his way to make us feel welcome. Was there with the whole family and the kids loved it. Great location. just across the street from the beach and within walking distance... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review

Jon I, We understand how difficult it can be to make sure the whole family enjoys themselves when on holiday. We are thrilled to hear that this visit achieved that task. It's nice also to hear that Jonathan extended such a warm welcome. One night is simply not long enough so we do hope we can have you all back... More

Snowmass Village, Colorado
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for 5 days with some friends. We were attending music venues in LA so it was convenient and far enough away from the hustle of the city. Close to the beach, good dining and the Pier. Room was on the 7th floor ocean front so the views were great. Staff was friendly and extremely helpful in what ever... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review

BDE111, Our thanks to you and your friends for escaping the hustle of the city to join us in Santa Monica. We are very pleased to hear that you all were able to enjoy yourselves. It's even better to know that this was due in part to the service you received from our staff. We do hope we'll have the... More

London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We recently spent three weeks traveling down the west coast from San Francisco to San Diego staying in some fantastic hotels along the way. I can honestly say the Viceroy was the worst of all. The interiors are tired, there was hair in the bathroom, stains on the carpet, curtains and bathroom tiles, grime on the drawer insides. In fairness... More

Was this review helpful? Yes 3
Matt S, Manager at Viceroy Santa Monica, responded to this review

Nat99, We are very sorry to learn that your visit did not meet expectations. While the conditions you are reporting are unacceptable they are not the norm as visible by the numerous other reviews. We have just finished a refresh of the guest rooms which did involve, among other enhancements, refinishing of the tubs and bathroom floors and replacing all... More

Sydney
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 5 nights and the location was perfect. It is just across the road from the beach and an easy walk up to the third street promenade and lots of great restaurants. Service was excellent from James the concierge who went out of his way to get us great tickets for the Lakers. We ate in the restaurant and... More

Was this review helpful? Yes 3
Matt S, Manager at Viceroy Santa Monica, responded to this review

jesmith_13, Thank you for joining us during your visit. We are pleased to learn what an impact James had on your stay. We are very lucky to have him and are always happy to learn that our guests feel the same. While we regret some of the challenges you experienced we are pleased to hear you enjoyed your stay overall.... More

New York City, New York
Top Contributor
124 reviews 124 reviews
41 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I are moving to LA soon and recently spent three weeks there trying to get a feel for different neighborhoods. Our stay in the Santa Monica area included 8 nights at the Viceroy so we got to know it quite well. The Viceroy was wonderful, as expected, with lovely and friendly staff, big, hip/modern rooms, great amenities,... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review

AR407145, Congratulations on the big move. We do hope you were able to find a neighborhood to your likely. We are very pleased to have had the opportunity to play host to you during this process. 8 days in a hotel can feel like a long time so it is fabulous to hear that you had such a wonderful experience.... More

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Viceroy with my family last summer, 2013. The first thing I noticed was how close it was to Santa Monica beach. It was fantastic. The decor is very modern and chic. We did not use the pools at all because we wanted to enjoy LA but the pools too looked lovely, despite being very small. This hotel... More

Was this review helpful? Yes
Matt S, Manager at Viceroy Santa Monica, responded to this review

Lydiaaltman, It is wonderful to know that almost a year later you are still able to look back at your experience so fondly. Thank you for sharing. You are correct that there is absolutely nothing better than waking up to the beach and we are lucky to experience this every day. We are pleased to hear that our staff was... More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great location. Quality food in their restaurant with beautiful outdoor seating near pool. They bring your water after you return form a workout or run! Rooms were clean and well-lit. Don't miss the weekly yoga class that usually takes place outside by the pool. Instructor is great!

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review

MildredFarkweiler, Thank you for joining us and sharing your experience. We are very pleased to hear that you enjoyed yourself and were well looked after by our staff. I'll be sure to share your kind words with our yoga instructor. Begining this month we have added a second class on Saturdays so I do hope we can welcome you back... More

Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I visited the Viceroy in February, 2014. It was our first stay there. We booked a suite with a view of the ocean and Santa Monica beach. We prepaid online for 3 nights and it was reasonably priced at about $650 a night. When we arrived we were dazzled by the suite. It was beautiful and quite... More

Was this review helpful? Yes
Matt S, Manager at Viceroy Santa Monica, responded to this review

Dear John l, Thank you for taking the time to post a review on our property. We appreciate your feedback. We are proud to hear that this was your nicest hotel experience in Santa Monica. We definitely put a strong emphasis on service and are glad you felt we were very friendly and attentive. We look forward to having you... More

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Additional Information about Viceroy Santa Monica

Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Santa Monica Hotel
Viceroy Hotel Santa Monica
Address: 1819 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Santa Monica
#1 Business Hotel in Santa Monica
#4 Green Hotel in Santa Monica
#16 Family Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Viceroy Santa Monica 4*
Official Description (provided by the hotel):
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Santa Monica #1 Business Hotel in Santa Monica #4 Green Hotel in Santa Monica #16 Family Hotel in Santa Monica
Hotel Class
Official Description (provided by the hotel)
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 
Number of rooms
162

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