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Viceroy Santa Monica

4.0 of 5 1819 Ocean Avenue, Santa Monica, CA 90401
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Certificate of Excellence 2014
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Viceroy Santa Monica
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Viceroy Santa Monica
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1,050 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orange City, Iowa
1 review
4 of 5 stars Reviewed 2 days ago NEW

Overall I enjoyed the stay and the service overall. The outdoor sitting areas around the pools were very inviting and comfortable. Theres wasn't hot tub to relax in which was missed greatly. The room we stayed in was nice and clean but was small for the going price. Parking was expensive but again the service was outstanding! Thanks for the... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for two nights as the last part of our trip to the US. We picked the Viceroy as our "treat" stay before departing back home. From the moment we arrived we were treated like we were the only guests staying at the hotel. They had emailed my husband before we arrived to see if... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Viceroy awhile ago and I meant to write this review sooner! I surprised my partner with a trip to Los Angeles for the weekend for our anniversary. This was my first stay at a Viceroy, and I knew right when we pulled up that the weekend was going to be magical. The front desk agents were... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review

Johnanthony S, Thank you for sharing your experience. It was worth the wait to hear what a wonderful visit you had with us at Viceroy. Thank you for choosing to spend your special anniversary with us. I'm very pleased to learn that it was our staff that made this occasion one to remember. I appreciate you recognizing our concierge Sheri... More

United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We checked into this hotel which on the surface looks amazing but sadly once you have gone beyond the reception area, where we were met with total indifference not much improved. One of the main problems we had, which we learnt was a common problem, was the wooden frame of the bed protruded so far into the room we were... More

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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

I wonder if I stayed in the same hotel as my travel agent and the previous reviewers? The Viceroy is not on the ocean , but on a busy road, needs serious updating and the rooms are very small. Also there are no balconies - don't be fooled by the photography. (Eg we took to wearing earplugs to drown out... More

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review

karenradlett, Thank you for allowing us the opportunity to welcome you to Viceroy. I am very sorry to learn that we did not exceed your expectations and thank you for sharing your experience. I apologize if you were led to believe that we were on the ocean and had full balconies as we are a just across from the ocean... More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is nice and modern but a little expensive, we were paying around $600 per night for room only. I guess it was in a high demand during American Film Market. We were greeted with a glass of champagne on arrival, which was a nice touch. Despite our windows facing the pool area, where people are having drinks and... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review

AnaG2011, Thank you for joining us at Viceroy for AFM this year. I do hope it was a successful Market for you. You are correct that with AFM being the busiest week of the year in Santa Monica rates are a bit higher at all hotels. I'm very pleased to hear that even with this said you had a wonderful... More

Modesto
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you've ever been to Santa Monica, you know that the setting itself is picturesque and somewhat like something from the pages of a travel guide. From the promenade to the pier, Santa Monica has something special to offer everyone. So it is no surprise that the Viceroy should offer any less. The Saturday of Labor Day weekend, my husband... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review

Katie B, First allow me to let you know that our entire hotel is completely jealous of you after reading your story for having such an amazing husband. This is one of the best reviews we have ever received and we are so honored to have been able to play a part in such a special weekend. I understand that... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at Viceroy Santa Monica and LOVED my stay! The amenities and decor are the best you can find. I was greeted with champagne upon checking in, the staff was very helpful. The rooms are beautifully appointed and completely sound proof, even on a night when the bar was packed. The bar and pool are both very popular... More

Was this review helpful? Yes 2
Matt S, Manager at Viceroy Santa Monica, responded to this review

WestwoodKelli, Thanks for trekking across the 405 to spend your staycation with us in Santa Monica. I am so happy to hear how much you enjoyed yourself. Being a local you understand how many great options there are for hotels and that you chose Viceroy and had such a great visit means so much. You're right that we have a... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited this hotel and had the pleasure of staying a few days. I loved everything about it. The Service, the staff, my room and the overall ambiance. I would recommend staying here to friends and family. 5 star all the way

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review

MyRubyEye, The pleasure was ours. Thank you for spending a few days of your holiday with us. I am very pleased to hear that you feel we ticked off all your boxes. Thanks for the love. We look forward to having your friends and family as well as yourself back with us next time you're in the States. Thanks for... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel for three nights with my dog. Dogs are allowed in all areas of the hotel except the pool and restaurant. My stay was exceptional because of the service I received from Houcine - the Assistant General Manager. I arrived three hours earlier than the normal check-in time and he went above and beyond trying... More

Was this review helpful? Yes
Matt S, Manager at Viceroy Santa Monica, responded to this review

Maria L, Many thanks to you and your dog for spending a few days with us at Viceroy. If that is your dog in your profile picture it is absolutely adorable. We are always happy to invite our furry guests and like to make them feel as welcome as possible. You are correct that we do limit access for pets... More

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Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica

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