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All 34 Santa Monica hotels

Viceroy Santa Monica

4.0 of 5 Hotel   |   1819 Ocean Avenue, Santa Monica, CA 90401
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82%
Ranked #2 of 34 hotels in Santa Monica
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 4 days ago
PoolBarPlease Singapore, Singapore
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984 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
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Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I really wanted to love the Viceroy...and I mean REALLY. And there are some terrific aspects to it but, as a hotel, it just didn't get there for me. It's always the little things. FAILS • the inroom air conditioner has two settings - loud and off • the "city view" rooms are...well...not • there's an obligatory amenities fee which covers... More

Was this review helpful? Yes
Matt S, Manager at Viceroy Santa Monica, responded to this review

PoolBarPlease, Thank you for joining us and sharing the details of your experience. Few things are harder to learn than a guest stating they had an average experience. I appreciate that we were able to speak after you posted this review and I'm excited that we will have the opportunity to welcome you back. I promise you'll love the Viceroy... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Wonderful hotel great location and a staff second to none!! especially Cynthia, Andrew and John. Great comfortable rooms, very chic design, great food in the restaurant.Location is ideal for a great southern California vacation, close to great dining, entertainment. Can't wait to return,.

Was this review helpful? Yes
Matt S, Manager at Viceroy Santa Monica, responded to this review

Gilbert M, Many thanks to you and your family for visiting with us at Viceroy. We're pleased to learn what a wonderful time everyone had. We appreciate that you enjoyed the design, location, and your meal in Cast. Thank you for recognizing Cynthia, Andrew and John. We're so happy that they had such a positive impact on your stay. We... More

Casablanca, Morocco
1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent service in everything! Really enjoyed my stay. The concierge and Houssine at the reception went out of their way to ensure a good stay for me. They recommended great restaurants and made sure I needed nothing in my room. All was done with a friendly smile. Great job guys!

Was this review helpful? Yes
Matt S, Manager at Viceroy Santa Monica, responded to this review

Moecasa84, Thank you so very much for the kudos and for joining us at Viceroy. We are glad to hear how much you enjoyed your stay. That Houcine and the concierge went the extra mile is delightful to learn. Thank you for allowing us the opportunity. Matt Shough, Director of Rooms More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Before arriving I called and asked about parking. I was told that the hotel charges $35/night. I asked about self-parking and was told that there was a lot behind the hotel that charges $5. I pulled in and the valet told me that in Santa Monica the rules are strict and that there was no $5/night parking. I asked again... More

Was this review helpful? Yes 2
Matt S, Manager at Viceroy Santa Monica, responded to this review

Glenn E, Thank you to both you and your family for joining us at Viceroy. We take great pride in our placement on Trip Advisor and are truly sorry to learn that you did not have the similar experience of the many guests who have posted reviews. I appreciate you taking the time to share your experience and would consider... More

Sydney, Australia
Top Contributor
64 reviews 64 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We were flying back to Sydney from LAX and this location was ideal. Near the coastline surrounded by great restaurants and a short walk to good shopping then only a 20 minute drive to LAX. The hotel is lovely and the staff extremely friendly. The pool area added to our experience and the bar and restaurant excellent. It was only... More

Was this review helpful? Yes 3
Matt S, Manager at Viceroy Santa Monica, responded to this review

Michele176210, Thank you for making us your pit stop before your long flight home. We're pleased to learn that we were able to give you a good sending off. Thank you for allowing our team to look after you and make sure you were able to truly enjoy yourself. You are correct that Santa Monica is a different world from... More

Palm Springs, California
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Each time we visit this property the upgrades are very noticeable .The rooms have been redone since last year and if you are lucky to get a high floor (#5 and above) overlooking the ocean it is outstanding.The staff are exceedingly well trained,with most of them remembering our name. We love to leave the car parked at hotel and walk... More

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review

PALMSPRINGSCOUPLE48, Thank you all so very much for your continued loyalty to Viceroy Santa Monica. Thank you also for sharing the great photo of the family. It is truly our pleasure to continue to welcome you back. That you feel the property continues to improve each time you visit means so much to us. We look forward to continuing to... More

East Sussex, United Kingdom
Top Contributor
64 reviews 64 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent three nights at the Viceroy during our honeymoon in California. We made a point of booking high end hotels for this special trip and we were not disappointed with our choice in Santa Monica. The location of the Viceroy is excellent; near the beach and a short walk from the shops, restaurants and bars of Santa Monica. Handy... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review

lovelazysundays, First allow us to again congratulate you on your recent nuptials. We are so thrilled to have been able to join you in celebrating this truly memorable occasion. That you had a thoroughly good time while with us is just the icing on the cake. We are pleased that you enjoyed the decor, ambiance, and service during your visit.... More

Stevenage, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel in good location Loved the decor,style and chilled ambience Restaurant excellent and loved eating outside at night with all the candles, pool .... BUT - didn't feel comfortable to use the pool as too close to everyone sitting on their sun beds, small things missing like water in room which should be a minimum for this level... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review

Alan R, We are very pleased to hear that overall you had a very good experience. Thank you for joining us at Viceroy. We appreciate that you joined us in Cast and that you had a lovely time dining outside. We regret to learn however that we did not exceed your expectation in all areas. While we do not have... More

Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, very well appointed, nice bar, efficient service, the only weak area is breakfast, service was slow and confused, although the food was quite ok… Can be a bit noisy if there is a party in the pool area, so get rooms on the top floor or facing west

Was this review helpful? Yes
Matt S, Manager at Viceroy Santa Monica, responded to this review

Jserrenho, Thanks to you and your family for joining us at Viceroy. We're pleased to hear you all had a great stay. We certainly appreciate your feedback on the breakfast service you experienced and please know that we take this feedback to heart. We thank you also for you suggestions to future guests. We appreciate the opportunity to have welcomed... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is what all hotels should strive to be - stellar service, comfortable environment, amazing decor - a place you don't want to leave and can't wait to return. Their attention to detail and luxury class service is impeccable. When you get your car, they greet you by name, ask if you need directions, some water maybe. When you... More

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review

spikethecat68, We could not be happier to have made you such a big fan. Thank you for allowing us the opportunity to do so. We appreciate your glowing review as how you described you experience is everything we strive to provide at Viceroy. That our team and their recognition of you during your stay is what really made the difference... More

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Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Viceroy Santa Monica 4*
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica

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Near Viceroy Santa Monica

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Santa Monica #2 Luxury Hotel in Santa Monica #3 Romantic Hotel in Santa Monica #4 Green Hotel in Santa Monica #10 Family Hotel in Santa Monica
Hotel Class
Official Description (provided by the hotel)
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 
Number of rooms
162

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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