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Viceroy Santa Monica

4.0 of 5
1819 Ocean Avenue, Santa Monica, CA 90401
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Viceroy Santa Monica
Ranked #2 of 34 hotels in Santa Monica
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688 reviews from our community

Traveler rating
    422
    140
    72
    29
    25
See reviews for
Families
89
 
Couples
241
 
Solo
38
 
Business
145
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Gold Coast, Queensland, Australia
1 review
5 of 5 stars Reviewed May 17, 2013 NEW

After 4 weeks of traveling this was my last stop before a long haul flight home to Australia. A simple check in process, friendly staff and ideal location made for a wonderful stay. After being away from home for a while the simplest if things make for an enjoyable stay, after working a quick work out in the well appointed... More

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Sedona, Arizona
Top Contributor
89 reviews 89 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW

This hotel was first class. Located close to the ocean and walking distance to just about everything cool in Anta Monica. The pool area is very chic and intimate. Service first class. A little on the high end ($350++) but we thought it was worth it given the location. Don't be fooled by their front appearance. Pretty ordinary. It's what... More

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Carrollton
2 reviews
5 of 5 stars Reviewed May 16, 2013 NEW

The property first and foremost is beautiful, clean and modern. We loved the pool area- gorgeous! Location was awesome as the hotel is within walking distance to the beach, 3rd street Promenade and several great restaurants. BUT what we loved the most was the service, service, service and that's what sets it apart. From the reception to the valet and... More

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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW

The Viceroy is beautifully designed - hip decor that feels really fresh - and fabulously located (only about a block from the soft sands of Santa Monica Beach). But, for me, what sets it apart is the exceptional service. During my stay, every staff member I interacted with was friendly and attentive, with many knowing my name after only a... More

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1 review
5 of 5 stars Reviewed May 16, 2013 NEW via mobile

The staff service at this hotel is outstanding... One evening my key wouldn't work .... A senior manage noticed and went down to the front desk and personally re coded the card . This would never happen in Australia.

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Colleyville, Texas
1 review
5 of 5 stars Reviewed May 7, 2013

This is a really cool retro hotel is a great location. Super clean and chic. The staff was outstanding. Other than my room, I dont think I ever opened one door. The concierge hooked us up with some great ideas for some day trips and we loved them. The bar was great and the pool area was just breathtaking. The... More

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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2013

I am a bit of a snob when it comes to service. Upon arrival at the Viceroy I was welcomed with amazing service. The staff is very friendly and in an organic way, sometimes you can tell when staff is being fake and wanting a tip. I stayed for 3 nights and the service never changed. The bar, restaurant, front... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review
May 4, 2013

Jenny L, It is always an honor when we can win over a self professed service snob. Thank you for allowing us the opportunity to do this. Your description of the service you experienced is exactly what we strive for. Thank you for recognizing our efforts. Because of this are you sure you don't want to come work for us?... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed May 1, 2013

Stunning hotel, lovely amenities and just terrific staff in every area. The lobby, bar, restaurant and pool were all outstanding. The Concierge was amazing, extremely knowledgable and really helped us our dining, shopping and travel needs.

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Matt S, Manager at Viceroy Santa Monica, responded to this review
May 4, 2013

marsha g, We are so pleased to hear that you had such a lovely stay with us. It really sounds like you experienced every area of the hotel. Thanks for sharing with us. We are also happy to hear that James our concierge took great care of you. Thanks again. Matt Shough, Director of Rooms More

Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2013

Very nice from the beginning, warm and friendly valet, very helpful front desk, loved the room and the view, nice amenity in the crib for the baby shower, what else! Cannot next time will go back to enjoy the pool area

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Matt S, Manager at Viceroy Santa Monica, responded to this review
May 4, 2013

Ethanelo, Thank you for joining us and sharing photos of your experience. We're happy to learn that your experience started off great and this continued throughout your stay. Summer has arrived early in Santa Monica so yes please come back to see us so you can enjoy the pool. Matt Shough, Director of Rooms More

Seattle, Washington
1 review
5 of 5 stars Reviewed April 30, 2013

I am tired of paying top dollar for a stuffy hotel with over-rated service. Therefore, I have to give credit where credit is due. From the moment that you pull up to the Viceroy Santa Monica you realize that you made the right decision. Yes, the decor and ambiance echo contemporary character with every detail thought through. Yes, the pool... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review
May 2, 2013

CarsonC_1, Thank you for taking the time to share such a wonderful review. While we are content knowing the decor, ambiance and rooms met expectations we are ecstatic that the service exceeded your expectations. Thank you for recognizing our staff's passion for genuine service. We couldn't agree with you more that people are what matter most. We are glad you'll... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(50)
  • Very nice(7)
  • Great location(6)
  • Ocean views(5)
  • Nice touch(5)
  • Very clean(4)
  • Lobby bar(4)
  • Valet parking(3)
  • Good location(3)
  • Rooms are great(3)

Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Region: United States > California > Santa Monica
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Santa Monica
#2 Luxury Hotels in Santa Monica
#4 Onsen Hotels in Santa Monica
#6 Family Hotels in Santa Monica
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Viceroy Santa Monica beach hotel is ideally located near many of Southern California's most popular attractions, including Hollywood, beaches, museums, art galleries, world-class shopping, championship golf courses, and more for exceptional Santa Monica travel and getaways.Just steps away you'll find the Third Street Promenade, an open-air Santa Monica shopping area featuring live music, restaurants, and a diverse mix of retail shops. A few blocks south of the hotel is Main Street, with art galleries, cozy cafés, antique shops, unique jewelry stores, and other things to do.There's also the famous Santa Monica Pier, a Southern California landmark with the world’s only solar-powered Ferris wheel, a carousel, carnival games and roller coaster. Ocean Front Walk is a paved boardwalk for jogging, rollerblading or biking-stretching south to the ever-eclectic Venice Beach.Discover why Santa Monica California has become the West Coast nexus of entertainment, arts and culture, packed with a wealth of unique and stimulating attractions.Viceroy Santa Monica Hotel fuses classic sophistication and contemporary chic to create a thoroughly modern and uniquely luxurious Santa Monica, California boutique hotel.Whether for business or pleasure, experience exceptional seaside living, luxe accommodations, exquisite dining options and the finest amenities at this Santa Monica, California beach hotel.Our luxury hotel in Santa Monica is custom-designed for both business efficiency and restful ease. Viceroy Santa Monica hotel room and suite accommodations combine a cosmopolitan approach and coastal atmosphere that comfort business nomads and leisure seekers alike with exceptional Santa Monica lodging. ... more   less 
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Santa Monica Hotel
Viceroy Hotel Santa Monica

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Viceroy Santa Monica
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