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Viceroy Santa Monica

4.0 of 5 1819 Ocean Avenue, Santa Monica, CA 90401
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Viceroy Santa Monica
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Viceroy Santa Monica
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1,091 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Metro Minneapolis-Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've stayed with the Viceroy many times over the past few years for business. Noise levels are fine, and location within walking distance to the ocean and great restaurants is fantastic. Valet always remembers me after initial drop off, and it's very quick and convenient. Love the rooms, the staff, will continue to stay with them!

Was this review helpful? Yes 1
Seattle, Washington
1 review
5 of 5 stars Reviewed 5 days ago NEW

I loved my stay at this hotel. I was supposed to stay at another local hotel but that fell through and I was "forced" to stay at the Viceroy. The staff is great and took good care of me. The rooms are well appointed and spacious. I really liked the fitness center though I suspect there is sometimes a wait... More 

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Arlington, Virginia
Top Contributor
54 reviews 54 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

I only stayed one night at the Viceroy, but I was expecting more considering that it is an upscale hotel. When I checked into my room, the woman at the front desk accidentally misread my room number on her computer screen and gave my keys to another patron's room. When I opened the door to "my room" I was greeted... More 

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review

J M M, Thank you for joining us and for sharing your experience. I am extremely disappointed to learn of the incident you experienced. Please know that the safety and security of our guests is our number one priority. I would consider it a privilege if I would be permitted to speak directly to you regarding your experience. Do feel... More 

Alkmaar, The Netherlands
Contributor
18 reviews 18 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel during our road trip along the west coast. We booked this hotel for the last nights of our trip. We wanted a good hotel to relax. The hotel is nice and clean, the people are friendly and helpful. The pool is small but okay, too bad the hotel is blocking the sun at one point.... More 

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review

Suzanne_Erwin, Thank you for choosing to join us at Viceroy on the last leg of your visit. We are pleased that you were able to relax before the long trek home. Thank you also for allowing our team to look after you during your stay. As you can imagine August is peak season in Santa Monica so rates are a... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The stay here from the beginning to the end was great. We had booked The Viceroy as part of our month tour of the US. Staff here were fantastic. Nothing was a problem. They helped us organize transfers to places, suggestions of great restaurants and just helpful in any way. Restaurant had great food, sharing plates, which i love....you get... More 

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Matt S, Manager at Viceroy Santa Monica, responded to this review

Fastcars1973, Thank for joining us at Viceroy on your whirlwind tour of the States and for sharing that amazing photo. We are honored to have set the example of what you believe US hospitality to be are are so pleased to hear how much you enjoyed your visit and the service your received from our team. It's wonderful that in... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

And do I feel lucky! I felt special when my awesome husband booked a Valentine's Day weekend getaway in one of my favorite cities Santa Monica, Just a short walk from the beach this hotel was an oasis.the room was great. The pool was ok but the outside area was quite elegant. Room service was excellent and champagne was flowing.... More 

Was this review helpful? Yes
Matt S, Manager at Viceroy Santa Monica, responded to this review

urfsfo, You are indeed lucky to have such an awesome husband. We are so pleased to have been able to join you during this treat of a special weekend. It's great to hear that you were able to unwind in the room and let the bubbles flow. Thank you both so much for joining us at Viceroy and we look... More 

tokyo, japan
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed there for 3 nights and 4 days. the hotel staff is always smiling and very quick to respond to my needs and inquiry. welcome drink also served. bar in the night looks fun (I did not join though), no bothering noise on the guest floor. location is also good, just 5 min walk to beach. I tried an... More 

Was this review helpful? Yes 2
Matt S, Manager at Viceroy Santa Monica, responded to this review

helloagainfromasia, Thank you very much for joining us at Viceroy on your visit to Santa Monica. I am pleased to hear how much you enjoyed your time with us. It's wonderful to know that the staff took such good care of you. We'll take you up on your offer to visit next time you're in the area though you do... More 

Bay Shore, New York
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Service was spotty for the cost.Room service had not been done by 3:00 PM on first day. Concierge has a schedule of 11 AM - 7 PM but info isn't available in room or lobby. No other info re: amenities, check out are in the room. They do tell you about bar & dining room, but there should be something... More 

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review

Dale T, Thank you for allowing us to opportunity to welcome you to Viceroy. I regret to learn that we did not exceed your expectations during your stay. You are correct that we do not place printed brochures or directories throughout the hotel or in the guest rooms. This is partly due to our green initiatives and more so that... More 

Seattle, Washington, United States
Top Contributor
51 reviews 51 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We really liked the location, just a block from the beach, and close to the restaurants in Ocean Park and Santa Monica. The room was comfortable, and had a view of the ocean. However we felt the hotel was over-priced. The valet parking was very expensive. The wi-fi was unusable. There was no coffee maker in the room. The description... More 

Was this review helpful? Yes 2
Matt S, Manager at Viceroy Santa Monica, responded to this review

Ann H, Thank you for joining us and sharing your feedback. I do appreciate hearing that you enjoyed to location, found your room to be comfortable and enjoyed the great view. I was disappointed to learn however that we did not exceed your expectations during your visit. We did launch our new customized 15 bike fleet of Priority Bikes at... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Decorated beautifuly everywhere you look, pumping the sounds of new, hip music and nice smells throughout, this hotel feeds all your senses with good vibes and sets a mood. It's a happening spot in Santa Monica with a great location to the beach but tucked away from the busy traffic and noise. The pool and outdoor relaxation is peaceful and... More 

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review

Carlyeb1. Thank you for choosing to join us at Viceroy while visiting Santa Monica. I'm very pleased to hear that your senses were well fed during your visit. Our pool area is a tale of two cities as you said. Relaxing and chill during the day and full of energy at night. Glad that you were able to enjoy both... More 

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Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica
Hotel Style:
#1 Business Hotel in Santa Monica
#2 Luxury Hotel in Santa Monica
#3 Romantic Hotel in Santa Monica
#5 Green Hotel in Santa Monica
#7 Family Hotel in Santa Monica

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Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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