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All 34 Santa Monica hotels

The Ambrose Hotel

1255 20th St, at Arizona & 20th Street, Santa Monica, CA 90404
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The Ambrose Hotel

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85%
Ranked #6 of 34 hotels in Santa Monica
Certificate of Excellence 2013
GreenLeadersGold level
A recent review
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648 people have reviewed this hotel

Traveler rating
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    248
    62
    22
    21
See reviews for
153
174
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120
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Phoenix, AZ
Contributor
11 reviews 11 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I've been a returning guest at this hotel for about ten years. Although some of the carpets and furnishings are getting a bit old, the place is immaculate and the beds are very comfortable. The new manager, Todd, with whom I've had many long critical chats, has made a few very needed changes to the services and amenities. I welcome... More

Was this review helpful? Yes 1
General M, Manager at The Ambrose Hotel, responded to this review

Thank you, foodierd... for your positive review and comments about your recent stay at the Ambrose hotel - Santa Monica. Our most loyal repeat guest's frequently tell us that our hotel and accommodations are like their own home. That is the " medal of honor " in the hotel world !!! Our staff strives to provide service & accommodations that... More

Portland, OR
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Really enjoyed my stay at this hotel and would definitely return. Architecture and furnishings were very attractive and timeless. Service was very good. Hotel was clean. Breakfast buffet was not huge but we were very pleased by the quality of the baked goods. Great location closed to stores and the pier in Santa Monica (20 blocks). Very relaxing. Nice place... More

Was this review helpful? Yes 1
General M, Manager at The Ambrose Hotel, responded to this review

Thank you for your positive comments on your recent stay at the Ambrose Hotel-Santa Monica. Our first time guest's frequently find our hotel and instantly get to know our Southern California " vibe" throughout the entire hotel, staff and accommodations... We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive... More

Heath, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the moment my party of 4 walked into this hotel and were greeted by Linda, we were in love with this hotel. Linda was very busy up front, but she took the time to make us feel special and to give us a detailed map of all the things we wanted to see and or felt we would want... More

Was this review helpful? Yes 1
General M, Manager at The Ambrose Hotel, responded to this review

We couldn't have said it better... Thank you for your positive review and comments about your recent stay at the Ambrose Hotel - Santa Monica. Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest. We are so pleased that Linda was able to exceed your expectations and deliver... More

Tacloban, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Am a business traveler, spending 3 nights weekly in all the major hotels. This hotel was thought to be an upscale, boutique type of hotel. hmmmmm... well, sort of. Linens and toilettries are top notch. Secure parking is available... for a price. That's about all that I have to say about it being good. B'fast... same hard, crunchy pastries every... More

Was this review helpful? Yes 2
General M, Manager at The Ambrose Hotel, responded to this review

We’re very sorry to hear that your stay experience was not to your overall satisfaction. We attempt to exceed every guest expectation on every stay and I am terribly sorry that this did not happen for you. Please reach out to me directly at gm@ambrosehotel.com for further follow up on your stay. We certainly welcome both positive and critical comments... More

Huddersfield, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Ambrose for 3 nights in January 2014 - our second stay having spent some time here on honeymoon in 2010. The hotel was just as we remembered - quite and calm in a nice residential area. Feels miles away from LA and the beach, in a good way (in reality a 5-10 minute drive down to... More

Was this review helpful? Yes 1
General M, Manager at The Ambrose Hotel, responded to this review

We couldn't have said it better... Thank you for your positive review and comments about the Ambrose hotel. Our repeat guest's frequently tell us that our hotel and accommodations like their own home. Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest. Ask for the "repeat" guest discounts... More

San Clemente, California, United States
Top Contributor
57 reviews 57 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at The Ambrose immensely: beautifully serene surroundings, a feeling of relaxed elegance, all in all an oasis in hectic So Cal. And what made the sojourn especially positive was the staff, particularly Linda at the front desk whose gracious style, helpful local knowledge and care and concern were a real plus.

Was this review helpful? Yes 1
General M, Manager at The Ambrose Hotel, responded to this review

We couldn't have said it better... Thank you for your positive review and comments about the Ambrose hotel. Our staff, including Linda, strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest. More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I love this hotel. We started staying here shortly after it opened and have never waivered. We lived in Santa Monica until 2000. I come back often for business and medical reasons. We are often here for a week or more and find the central location is perfect. We do not rent a car anymore and are... More

Was this review helpful? Yes 1
General M, Manager at The Ambrose Hotel, responded to this review

We couldn't have said it better... Thank you for your positive review and comments about your recent stay at the Ambrose Hotel - Santa Monica. Our repeat guest's tell us they frequently find our hotel and accommodations like their own home. Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for... More

Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We discovered The Ambrose about 8 years ago and have returned about 5 times with our family. We loved the fact that we found a 'home away from home' hotel nestled in a residential area. We had a lovely room in the past and cited our preference and it was always respected. This time however, we got a smaller room-... More

Was this review helpful? Yes
General M, Manager at The Ambrose Hotel, responded to this review

We’re very sorry to hear that your stay experience was not to your satisfaction. We attempt to exceed every guest expectation on every stay and I am terribly sorry that this did not happen for you. Our renovation plans will address the areas that you had mentioned with new and exciting changes for the hotel. For your return trip, please... More

Kearny, New Jersey
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel Valentine's day weekend. It is located 20 blocks from the beach. However, the hotel offered shuttle service to all points within the city. The outside of the hotel is well kept and attractive. The front desk and lobby is warm, inviting and well appointed. The corridors, elevator and room were clean and well kept. Our... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
General M, Manager at The Ambrose Hotel, responded to this review

Thank you for your positive review and comments about the Ambrose hotel. Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest. More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

The Ambrose was the perfect home base for my 4 day business trip. My room was a good size, clean and comfortable. Impressive breakfast and refreshments. I was happy with the amenities and the fact it was a green hotel. I cannot stand the bleach in the linens of many hotels, this was not an issue here. I had a... More

Was this review helpful? Yes 2
General M, Manager at The Ambrose Hotel, responded to this review

We couldn't have said it better... Thank you for your positive review and comments about the Ambrose Hotel - Santa Monica. Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest. Your comments make it worth the efforts from all the Team. More

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Additional Information about The Ambrose Hotel

Also Known As:
Ambrose Hotel Santa Monica
Ambrose Hotel
Address: 1255 20th St, at Arizona & 20th Street, Santa Monica, CA 90404
Phone Number:
Location: United States > California > Santa Monica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Monica
#7 Business Hotel in Santa Monica
#9 Family Hotel in Santa Monica
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
The Ambrose Hotel. Unique . Influenced by design, yet also inhabits the sights, sounds and tastes of its surrounding neighborhood. Your Place. That warm feeling of being at home. In fact, the last thing we want to do is make you feel like a guest. Because truth is, we’re guest’s in your life… sharing space . Of something bigger. A memory. A stay experience. Luxury. With it comes authentic service and a feeling that you’re in a special place quite unlike anywhere else in Southern California, Santa Monica… or , the world. ... more   less 
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