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Hotel Shangri-La Santa Monica

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1301 Ocean Avenue, Santa Monica, CA 90401
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Hotel Shangri-La Santa Monica
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Hotel Shangri-La Santa Monica
Hotel Shangri-La Santa Monica
Hotel Shangri-La Santa Monica
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677 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Shangri-La Santa Monica
See the most recent reviews
Preston, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 18, 2012

We stayed at this hotel for 4 nights recently and found the hotel to be great - lovely style, overlooking the beach and promenade, large rooms with the best bathrooms! Cleaning done everyday and fresh towels. The pool is only small but we only spent a couple of hours there anyway, we were too busy on trips and exploring LA.... More 

Was this review helpful? Yes 1
Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Hello TLK34 Thank you for staying with us. We appreciate your business. I am concerned about the post-departure charges; if this has not been resolved please contact me directly. Thank you and safe travels! Matt Director of Operations More 

Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 18, 2012

Exterior does not prepare you for the charm and impressiveness of this hotel. (The exterior isnt bad - maybe just bland) Great spacious rooms - I think we got upgraded as we ended up with 2 bathrooms as well as a lounge but our friends rooms were also spacious and impressive. The roof top bar with great views is a... More 

Was this review helpful? Yes
Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Hi davidwrunner - So glad you enjoyed your stay at the Hotel Shangrila. We hope you visit again soon. Matt Director of Operations More 

Montpellier
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 15, 2012

We stayed for 4 nights and had an beutiful room ocean veiw. The pool is great and spacious and so was the room.. Certainly back in this hotel

Was this review helpful? Yes
Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Hello ToutouneMontpelleir - We look forward to welcoming you back to the Hotel Shangrila when you visit the Los Angeles area again! Safe travels, Matt Director of Operations More 

Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 13, 2012

Decided to make Santa Monica our base while in LA area for 6 days and so glad we did and chose this hotel. It has retained its art deco charm and the rooms are in this style. We were lucky in having an amazing Ocean view - Santa Monica beach, pier and pacific ocean. The bathroom had the deepest bath... More 

Was this review helpful? Yes
Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Hello AlfieStorm - Thank you for staying with us at the Hotel Shangrila. We were happy you enjoyed your time in Santa Monica. We look forward to welcoming you again soon. Matt Director of Operations More 

Manchester, United Kingdom
Top Contributor
93 reviews 93 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 4, 2012

Geared towardsa cool crowd, but not over the top. Great pool and rooms are spacious an airey. Been to L.A. a number of times and stayed here once, would return. Location excellent right on Ocean Ave. Valet staff run to get your car, really friendly. Check in staff full of personality.

Was this review helpful? Yes 1
MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Hello worldwide002 Thank you for staying with us at the Hotel Shangrila. We were happy to have you with us. We look forward to your next visit! Until then, safe travels. Matt Moore Director of Operations More 

Great Missenden, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 31, 2012

My husband and I spent the first two nights of our month-long trip to California here and we were not disappointed. The Shangri-La is a truly beautiful Art Deco hotel and the staff were friendly, helpful and charming - nothing was too much trouble. Our room was wonderful with a view of the palm trees and Pacifiic Ocean and our... More 

Was this review helpful? Yes 2
MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Hello lagunatic35 Thank you for choosing to stay with us. We were happy you were here. We look forward to your next visit! Matt Moore Director of Operations More 

New York, New York
Top Contributor
58 reviews 58 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 27, 2012

I usually stay at luxury chain hotels because I like to know what I'm getting, more or less, but I found a really great Internet deal on this property for a two-night stay and decided to give it a try - and boy, was I pleased. As I approached the hotel in my rental car, I missed the small outdoor... More 

Was this review helpful? Yes 1
MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Hello travelerhnl So happy you stayed with us at the Hotel Shangrila. The next time we hope you stay with us for dinner. The Dining Room offers an excellent menu and a wonderful dining experience. We look forward to seeing you again very soon...safe travels! Matt Moore Director of Operations More 

Caloundra, Australia
Top Contributor
170 reviews 170 reviews
77 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed May 24, 2012

From the moment you walk through the Art Deco glass brick and chrome entrance, you know you are in for a treat. The entry lobby is intimate and inviting with two lovely couches to sit on while checking in and it was obvious that the staff enjoyed their job as some time was spent giving us a brief overview of... More 

Was this review helpful? Yes
MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Hello Xlcobra - Thank you for staying with us. We are happy you enjoyed your time at the Hotel Shangrila. We look forward to welcoming you back very soon! Matt Moore Director of Operaions More 

Bedford
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 24, 2012

This hotel is REALLY special. It stands proudly on the corner of Ocean and Arizona avenues facing the beautiful beach at Santa Monica. Upon entering you are transported back to the full splendour of the art-deco period from when it was built. The reception area is small but perfectly formed and serviced by the most polite and welcoming staff that... More 

Was this review helpful? Yes
MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Hello Tom M Your comments and your review are appreciated. We are happy you enjoy the Hotel Shangrila. We look forward to welcoming you back soon! Matt Moore Director of Operations More 

Kiama, Australia
1 review
4 of 5 stars Reviewed May 18, 2012

This is was my second stay at the Shangri-La. After a wonderful experience on a business trip I returned with my wife this year for a few nights. The standards are still high and the hotel is located in great location. The rooms are done very well considering the age of the building. If I ever have to stay in... More 

Was this review helpful? Yes
MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Hello BigJase1970 Very happy you returned to the hotel! We look forward to seeing you on your third visit! Safe travels, Matt Moore Director of Operations More 

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Staying in Santa Monica

Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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