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Hotel Shangri-La Santa Monica

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1301 Ocean Avenue, Santa Monica, CA 90401
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1 room 1 adult
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Hotel Shangri-La Santa Monica
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812 Reviews from our TripAdvisor Community

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Bragg Creek
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are travelling to Santa Monica and have the cash to dish out on a kitchy hotel with amazing suites, look no further. We were in CA to be in Pasadena for Vegan Beer & Food fest...but wanted to stay in Santa Monica for once. We had an ocean view room on the corner of the building. It was... More 

Helpful?
Thank Sasha G
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for choosing Hotel Shangrila, and for posting your wonderful feedback. There is not much to add. Your words so enthusiastically describe the truly special experience have to share here at Hotel Shangrila. Thank you so much for taking the time to post this on TripAdvisor. Our prospective guests will get a perfect sense of what we... More 

Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent location. Room was clean and spacious. Front desk was extremely accommodative and the staff at the roof top bar were great. Juan is an excellent bartender and make for a great experience. The pool area is nice with plenty of lounge chairs.

Helpful?
Thank jarrod s
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor! It is so wonderful to read that you enjoyed your stay with us. We take great pride in our dedication to offering luxury service, and nothing make us happier than to know that our staff was able to enhance your experience here at Hotel Shangrila! As for Juan, he is... More 

Singapore, Singapore
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

While the lobby is small (more than 3 couples with luggages in the area and I think you will find it cramp), the rooms are a decent size with a big bathroom. The colors are mainly white with black finishing which makes me feel comfortable and at peace. I love the bathroom design and layout and we had a huge... More 

Helpful?
Thank GraceSin
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for choosing Hotel Shangrila! We so appreciate the time you took to post your comments to TripAdvisor. We're so happy to read that you enjoyed your stay, and that our hotel's many amenities could serve to enhance your experience. Our prime location in Santa Monica is hard to beat. From our peaceful courtyard area, all the... More 

Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed as part of a big family group in January and the staff were very accommodating with our early check in request. All staff were really nice, genuine , helpful and super polite. Unfortunately the pool area was closed under refurbishment and we weren't notified before booking and arriving. It would have been nice to have another area to... More 

Helpful?
Thank erinclaire_sydney
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

First and foremost, thank you so much for taking the time to offer your comments on TripAdvisor. We are so grateful for feedback from our valued guests. It is the main ingredient as we perpetually grow into the best hotel we can be. We are so happy to read that you enjoyed your stay with us, and that our staff... More 

Chester, New York, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is an older hotel that has been beautifully updated with out loosing the charm. The staff is great, from the front desk to the valet to the nice lady in the restaurant that refilled my coffee. Both friendly an professional. Had a chance to visit the rooftop bar where again I was impressed the staff and the location. Speaking... More 

Helpful?
Thank Bob D
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor! You touch on such wonderful aspects of our hotel. We are so honored to have such an incredible location here in Santa Monica. I actually couldn't imagine a more convenient and beautiful address. It being a historical building, we have the pleasure of sharing the gorgeous Art Deco architecture infused... More 

Bordeaux, France
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You have to go there. View, service, room. All is perfect, the service is great, the ocean view, close from LAX. Restaurants are perfect, well: if you want to get out from LA and have a nice place to stay. Stay there

Helpful?
Thank Pierre C
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your wonderfully succinct, and encouraging review. We could not be happier to read the word "perfect" as you describe your experience with us. It was such a pleasure serving you, and we hope to have the opportunity to welcome you back in the near future! Until then, have safe travels and great days! Sonny Guest... More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Unfortunately we only had 1 night here as a stop over on our journey up the coast. I wish we had longer, on arrival we had been upgraded to a suite for free...absolutely amazing!! It's in a great location, but as the room was so nice, we decided to have room service for dinner. Again, fantastic service, offering to set... More 

Helpful?
Thank Kirsty W
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for choosing Hotel Shangrila! We are so happy to read that you enjoyed your stay, and that you found both the accommodations and the service to be fantastic. Come and visit us again next time you find yourself in Santa Monica and stay for few nights! It would be our pleasure to welcome you back. Until... More 

Outremont
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I booked at the hotel thinking it was part of the international chain of hotels. It is not. But it is part of an international network of small, high-end boutique hotels. My room was large, but unusual in terms of layout. Took a little getting used to, but grew on me. The location is amazing - great views of the... More 

Helpful?
Thank 799leonards
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor, and thank you so much for choosing Hotel Shangrila! We are so happy to read that you enjoyed your stay with us. Our hotel offers a mix of the historical Art Deco architecture infused with an elegant dose of modern design. It is often a question whether or not we... More 

Chester, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Most of our family vacations are in Dubai where we believe the highest levels of service are provided in the industry right now, after our stay in LA made us want to tell everyone how impressed we were with the attention to detail we received..this was second to none. This was our first Christmas away from home, we chose this... More 

Helpful?
1 Thank sarahjeno
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so very much taking the time to offer your incredibly detailed and wonderful feedback. Your words have left us speechless. All we can say is: Thank You. Thank you for choosing us. We are so happy to read that you enjoyed your stay with us, and that our staff was able to make your time with us special.... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Staff were fantastic, front desk very welcoming, bar staff were engaging, breakfast staff very friendly. Nothing was too much to ask, everyone was made to feel welcome. Food was very appetising, menu suites most pallets is would say. I'd say again some time.

Helpful?
Thank Lou M
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your comments! It is so wonderful for us to read, multiple times in a review, that our staff was "fantastic" "welcoming" "engaging" and "very friendly." We strive everyday to offer these levels of personalized luxury service to our valued guests. We are so happy that this was your experience during your stay. Thank you so... More 

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Staying in Santa Monica

Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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