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Hotel Shangri-La Santa Monica

4.0 of 5 1301 Ocean Avenue, Santa Monica, CA 90401
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Hotel Shangri-La Santa Monica
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630 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elkhart, Indiana
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel was literally across the street from the beach. We just crossed a footbridge and we were there. What a beautiful view and perfect location. Very close to restaurants and shopping! Service was great as well! We loved the hot tub and pool area. We stayed in January and had the hot tub to ourselves. Room was very clean... More 

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Sydney, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A warm welcome and attentive, helpful customer service throughout our stay from the front desk to the restaurant staff made the last stop on our holidays a memorable one. The beautifully restored Art Deco hotel has large rooms, a great rooftop bar to kickback & watch the Californian sunsets, pool area for chilling out and an impressive restaurant which we... More 

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Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel in a super location. Our room was good, although the bathroom let it down a little, especially as water went everywhere when you had a shower because of poor design. The pool area was nice and the staff were super friendly, recommending some great things to do. The rooftop bar was busy but served nice... More 

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Sydney, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a fantastic hotel in a great location. I travelled with my husband and two children and foun the staff were extremely helpful and friendly. The restaurant food was brilliant and service from the wait staff was outstanding. We had a limo driver who was attached to the hotel called Chokri who made our stay fantastic he was super... More 

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Herefordshire, United Kingdom
Top Contributor
50 reviews 50 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You want to enjoy being in LA but away from the maddening crowd and yet plenty around you - this is perfect. The rooms are spacious, quirky, very well appointed and the step into the bath really is needed. All the staff are smiling helpful whether it be the valet or the bar tender, the breakfast was plentiful and it... More 

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Melbourne, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We arrived very late one night and were warmly greeted and checked in, our bags in our room immediately. Nothing was too much trouble - even getting our son's PS4 set up and operational. Our generously proportioned room was immaculate and beautifully decorated with art deco touches. Not only did it have a full and functional kitchen, it was provided... More 

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Senior Contributor
25 reviews 25 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fabulous stay! The staff are the best, so friendly and helpful. The hotel is gorgeous and so different to most with a wonderful atmosphere. The pool area is perfect (and different again...love it) and heated pool for winter. The roof top bar is a must at sunset...best photo of the holiday. Again, best staff I have ever experienced at any... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I would like to thank the managers David and Henri. First class service! Very impressed! Me and my wife loved it! We would recommend anyone to visit! The staff were very friendly and the room was exceptional. Location was amazing! I am very happy in paying money to stay at this hotel. Troy the concierge person was most helpful so... More 

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your feedback! I'm so happy to read that we provided Excellent Service. We are very proud of our location, and Santa Monica is a truly incredible city. The Hotel Shangri-La acts as your home away from home, and we want all of our guests to feel Welcome, Comfortable, and Important. We so enjoyed serving you,... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2014

A lovely place to stay. You cold almost imagine being there in the twenties, but with all the amenities of the 21st century. The attention to detail both in the common parts & the rooms was really lovely. The staff were attentive and the facilities were good. Unfortunately we were only there for a week. It is situated fairly centrally... More 

Was this review helpful? Yes 2
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for staying with us. We are so grateful that you took the time to share your comments on TripAdvisor. We are so happy that you enjoyed your time at the hotel. The location is truly amazing, and I'm so happy that it added to your experience. The best part of your review is reading that your... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2014

We stayed for a one night stop over on our way to Florida, arriving on the red eye from Sydney, we got into the hotel super early hoping for an early check in and couldn't have asked for a warmer welcome. The staff were accommodating, friendly, helpful and worked hard to help us check in to a room as soon... More 

Was this review helpful? Yes
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor! I'm so happy to read that we were able to get you a room early! Whenever our guests arrive early in the morning, we stop at nothing to try an get them in a room as soon as possible. From the second our guests arrive we want vacation to begin!... More 

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Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#7 Family Hotel in Santa Monica
#8 Luxury Hotel in Santa Monica
#8 On the Beach Hotel in Santa Monica
#12 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica

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Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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