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Hotel Shangri-La Santa Monica

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1301 Ocean Avenue, Santa Monica, CA 90401
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Hotel Shangri-La Santa Monica
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704 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent a night at the Shangai La - i wish it was longer. The team are so helpful and welcoming, informative and friendly and the accomodation was very retro cool. The roof top bar is fabulous for sundowners and location.perfect for shops, beach and the farmers market. Look forward to going back!

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Los Angeles, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed one romantic night. The staff were all amazing - starting with our arrival and an upgraded room. We had a spacious suite with an ocean view. The entire staff is well-trained, the rooftop bar was cool and the location can't be beat.

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New York, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I laways debate about whether to recommend my favorite places - worrying that they will become inundated - HOWEVER, this hotel really deserves the most favorable reviews. Truly, the staff, rooms and service are quite exceptional for the Santa Monica area. I would strongly recommend this hotel to anyone visiting - the north of the pier area is so much... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is the best kept secret in Santa Monica. A stay there is an experience not just a place to sleep. From the art deco design and beach front location to the service levels which are better than some 5 star hotels. This small hotel gets to know you and makes you feel welcome! Recommend it without hesitation

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Have been staying for 2 week, my stay started with an airport transfer by the hotel preferred agency Chokri, very punctual and smooth he gave me a great introduction into Santa Monica and LA during my way to the hotel. We booked trips at a letter moment and he supported us as well. Hotel rooms are nice, location is great... More 

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Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Awesome rooms in terms of size and decor. Very clean with friendly staff greeting you at the front counter. Location is perfect and you're within a 3min walk to the Pier or 3rd street Promenade. Beach is right across the street. A little pricey but that's what hotels go for in Santa Monica. Roof top bar is excellent and so... More 

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South Gate, California
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at the Shangri-La Santa Monica, had great customer service with a can do attitude and complete dedication to meet all of your requests. Everything from valet, front desk, bell boy, room service, the maids, the engineers and the managers, not once did i have an issue that didn't go unsolved expeditiously. The rooms were fantastic, and stocked with... More 

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Cardiff, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights during our trip, and the location of the Hotel is great, just across the road from the beach, and 2 blocks from 3rd street promenade, where there are plenty of shops and eateries. The Hotel is ,trying for the 1930's Art Deco look, but the quality of the furnishings is not great. Don't mix... More 

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pontypool
1 review
4 of 5 stars Reviewed 3 weeks ago

Do think this hotel could do with some up-dating, especially the one lift, but then was so surprised at the roof-top bar - it was nearly all young people. Having said that, I could not fault this hotel in respect of location, cleanliness, standard of service and the staff;s courteous and friendly manner.

Review collected in partnership with this hotel

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Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on our honeymoon for 3 nights. They had a vintage theme band around the pool on the Saturday. Which was awesome. The hotel is decorated to suit the vintage look. Rooms have a fabulous view but are rather small and have little room for clothes etc. we were expecting a bigger room but overall very good hotel.... More 

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Corina A, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you very much for your great review! We're really happy that you chose our hotel as your honeymoon destination! It's great to hear you had such an excellent time, and that you enjoyed the spectacular vistas of the Santa Monica coastline that our location provides. Congratulations on your honeymoon, and we look forward to welcoming you back soon! Best... More 

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Staying in Santa Monica

Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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