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All 34 Santa Monica hotels

Hotel Shangri-La Santa Monica

4.0 of 5 Boutique Hotel   |   1301 Ocean Avenue, Santa Monica, CA 90401
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Ranked #17 of 34 Hotels in Santa Monica
A recent review
4 of 5 stars reviewed 3 days ago
Rachel W Sydney, Australia
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565 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

When I first arrived I admit, I was a little concerned. The cab could not pull up to the front door as there is no driveway and I had 4 bags, however the porter was watchful and came and rescued me and my bags from the footpath. My room was a one bedroom suite with a kitchen. The kitchen was... More

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Sacramento, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Service was outstanding. Staff eager to assist and very responsive. Location was wonderful - across the street from the beach within easy walking distance to pier and shopping. I was in an ocean view room that literally looked out on palm trees and the ocean. The downside was that the room was extremely small. It felt like a cruise ship... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor. It really is so wonderful to hear that the staff was "eager to assist, and very responsive." We pride ourselves on offering luxury service to our valued guests, and your comments have uplifted us all. We of course would love you to have an experience of some of our larger... More

Santa Monica, California
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I live down the street from the ShangriLa so I've never stayed the nite .... BUT ... not a better spot to enjoy a cold libation and catch a gorgeous SoCal Pacific ocean sunset from the wrap around penthouse balcony bar... grab a lounge chair and soak in the tropical breezes and easy peaceful feeling U get from watching the... More

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor! I have to say yours is the most poetic review I've read during my time at the Hotel Shangrila. It is so well written, and I can only assume that related to the nature of your stay. We are so very happy to read that you enjoyed your time with... More

Hertford
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

When we arrived I was surprised it wasn't a Shangri La from the major chain. This is a boutique, in dependant hotel and guess what - it's all the better for it. Great location overlooking the sea, a stroll to the pier and boardwalk, great valet, super rooftop bar and wonderful concierge / reception team. We went with kids, would... More

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor. I'm so happy to read that you enjoyed your stay with us. We are indeed an independent hotel, and have been since 1939. It means so much to us to read that you enjoyed our hotel, and felt our staff was wonderful. It is an honor to be a hotel... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We were in CA for a Conference in San Diego. We drove to Santa Monica for 4 nights of fun. We picked The Shangrila and they came through. Great room, drink at the roof top bar at Cocktail Hour, Workout Room, super sun at Pool (nice ppl watching too) and the Location "doesn't suck". PERFECT! We parked the rental car... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your experience on TripAdvisor. To read the word PERFECT! in all capital letters AND an exclamation point is so exciting for us. Thank you so much for staying with us, and we are so very happy to know that you enjoyed your stay with us. Please come back and see us again. The location... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Loved the Shangri la.cant wait to return.It has perfect location and the staff is great.We stayed in the rock and roll suite and the view was incredible.The hotel is next to the santa monica pier,great restaurants and shoping.

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor. It makes us so happy to read that you enjoyed your stay. Please do come back and see us again! Until then, have safe travels and great days! Sonny Guest Relations Manager More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

My family has stayed here many times whilst on holiday and when we were moving / looking for houses in Santa Monica over the past 2+ years. The staff were highly professional, warm and friendly and remembered us from previous trips. They ensured we were given the rooms we liked. The rooms are a good size with great character, the... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

To read the title "home away from home" is the greatest feeling as a hotelier. We are so glad that you enjoyed your time with us, and are very grateful that you decided to share your comments on TripAdvisor. We want our guests to comfortable, important, and of course, we want our guests to feel at home! It was such... More

Gloucestershire, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 3 nights on or way to Hawaii. We were upgraded to a terrace suite on the 6th floor. The room was extremely well equipped with full kitchen and all the crockery and utensils you would need. The balcony was shared so make sure you lock the door but gave amazing sunset views. As mentioned in other... More

Was this review helpful? Yes 2
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your comments on TripAdvisor. It is so wonderful that you were upgraded to the Terrace Suite. They really are equipped with everything this hotel has to offer. To be able to step out on the terrace, and have the sweeping views of the ocean and the mountains is truly unparalleled. We are so happy... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice staff , the food also . Only is the pool not so big and the room also. By 5 minutes at santa Monica pier en 20 minutes in Beverly hills and Los Angeles. The parking was close by the hotel . There are Some Nice restaurants near by the hotel with good food.

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

We are so happy to hear that you had a Nice Stay with us! Thank you so much for taking the time to leave your review on TripAdvisor. It is always so great to read that a guest enjoyed their time with us, and also felt the service was great. These are our two main goals, and to achieve them... More

Santiago, Chile
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Location, great views, great room and outstanding reception. We had room 307 fully restored, great bathroom, a living room with kitchen and a bedroom. The reception of Chamaiah was friendly competent and 100 % customer oriented. The swimming pool is very nice and relaxing.

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor. I'm so happy to read that you enjoyed staying with us. I'm also so glad to read that Chamian was able enhance your stay. She is incredibly knowledgeable, helpful, friendly, and professional. She is a true asset to the team. Thank you so much again for your wonderful review, and... More

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Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
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Also Known As:
Hotel Shangri La Santa Monica

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