From the moment you walk through the Art Deco glass brick and chrome entrance, you know you are in for a treat. The entry lobby is intimate and inviting with two lovely couches to sit on while checking in and it was obvious that the staff enjoyed their job as some time was spent giving us a brief overview of... More

This hotel is REALLY special. It stands proudly on the corner of Ocean and Arizona avenues facing the beautiful beach at Santa Monica. Upon entering you are transported back to the full splendour of the art-deco period from when it was built. The reception area is small but perfectly formed and serviced by the most polite and welcoming staff that... More

This is was my second stay at the Shangri-La. After a wonderful experience on a business trip I returned with my wife this year for a few nights. The standards are still high and the hotel is located in great location. The rooms are done very well considering the age of the building. If I ever have to stay in... More

This place is very awesome. I was upgraded to a suite with a full kitchen that was truly spectacular. The staff went out of their way to accommodate me in every way and were way above average in every category. I travel for a living and the front desk concierge may be the best I've ever dealt with. They were... More

I read some of the mixed reviews before booking this hotel. I know that reviews can tend to be subjective, but I have nothing but praise for the Hotel Shangri-la. Upon approaching the hotel you cannot help be impressed by its art deco styling and it's wonderful location overlooking the ocean. My first impressions were further enhanced by the friendly... More

Stay away from this hotel. My wife and I stayed for one night, and after complaining that the room was causing my wife allergies the front desk said there was nothing they could do about it. We gave it the night and still woke up with terrible allergies. We then found a horrifying fecal stain on the bedding. We told... More

Great staff, fabulous location. Conveniently located walking distance to everything. Great beds, loved the decor. My room had a lovely view. I didn't really have much time to use the hotel facilities, but all the staff were very friendly which is really nice at the end of a long day. More

The hotel service, location and food is 5-star, but I found my single room a little on the small side. I also thought the shower/bath was difficult to access and would prefer just a large shower. More

Location excellent. Staff very helpful. First thing we noticed was no glasses or anything disposable in the shower room to rinse after brushing teeth etc. We had to take the nice glasses from the room which wasnt appropriate. We toured Canada and California and you were the only hotel that did not have a policy for towels or bed linen.... More