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All 34 Santa Monica hotels

Hotel Shangri-La Santa Monica

4.0 of 5 Boutique Hotel   |   1301 Ocean Avenue, Santa Monica, CA 90401
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Ranked #17 of 34 hotels in Santa Monica
A recent review
5 of 5 stars reviewed yesterday
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561 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We were in CA for a Conference in San Diego. We drove to Santa Monica for 4 nights of fun. We picked The Shangrila and they came through. Great room, drink at the roof top bar at Cocktail Hour, Workout Room, super sun at Pool (nice ppl watching too) and the Location "doesn't suck". PERFECT! We parked the rental car... More

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Memphis, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Loved the Shangri la.cant wait to return.It has perfect location and the staff is great.We stayed in the rock and roll suite and the view was incredible.The hotel is next to the santa monica pier,great restaurants and shoping.

Was this review helpful? Yes
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor. It makes us so happy to read that you enjoyed your stay. Please do come back and see us again! Until then, have safe travels and great days! Sonny Guest Relations Manager More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

My family has stayed here many times whilst on holiday and when we were moving / looking for houses in Santa Monica over the past 2+ years. The staff were highly professional, warm and friendly and remembered us from previous trips. They ensured we were given the rooms we liked. The rooms are a good size with great character, the... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

To read the title "home away from home" is the greatest feeling as a hotelier. We are so glad that you enjoyed your time with us, and are very grateful that you decided to share your comments on TripAdvisor. We want our guests to comfortable, important, and of course, we want our guests to feel at home! It was such... More

Gloucestershire, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 3 nights on or way to Hawaii. We were upgraded to a terrace suite on the 6th floor. The room was extremely well equipped with full kitchen and all the crockery and utensils you would need. The balcony was shared so make sure you lock the door but gave amazing sunset views. As mentioned in other... More

Was this review helpful? Yes 2
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your comments on TripAdvisor. It is so wonderful that you were upgraded to the Terrace Suite. They really are equipped with everything this hotel has to offer. To be able to step out on the terrace, and have the sweeping views of the ocean and the mountains is truly unparalleled. We are so happy... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice staff , the food also . Only is the pool not so big and the room also. By 5 minutes at santa Monica pier en 20 minutes in Beverly hills and Los Angeles. The parking was close by the hotel . There are Some Nice restaurants near by the hotel with good food.

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

We are so happy to hear that you had a Nice Stay with us! Thank you so much for taking the time to leave your review on TripAdvisor. It is always so great to read that a guest enjoyed their time with us, and also felt the service was great. These are our two main goals, and to achieve them... More

Santiago, Chile
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Location, great views, great room and outstanding reception. We had room 307 fully restored, great bathroom, a living room with kitchen and a bedroom. The reception of Chamaiah was friendly competent and 100 % customer oriented. The swimming pool is very nice and relaxing.

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor. I'm so happy to read that you enjoyed staying with us. I'm also so glad to read that Chamian was able enhance your stay. She is incredibly knowledgeable, helpful, friendly, and professional. She is a true asset to the team. Thank you so much again for your wonderful review, and... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed staying here very much. Superb rooms overlooking the ocean with a lot of space. Breakfast is very good here and there is a very nice bar on the roof with great views. Really recommend this place of you are thinking of spending some time in Santa Monica. The other great hotels there are seriously expensive and while this place... More

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor. To read the words "Brilliant Value" is a wonderful moment for the hotel. To read that you enjoyed the beauty and atmosphere of our historical landmark, and that it enhanced your stay is a great source of pride for us. We are so happy to know that you enjoyed your... More

Norwich, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a fantastic ocean view from our room. We saw some brilliant sunsets. The staff were very friendly and polite. Our room was was clean and comfortable and it was good to have a rooftop bar! I was led to believe when I booked that we would have a bath. We didn't although the shower was large and powerful.... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your feedback on TripAdvisor. So happy you were able to enjoy the incredible sunsets we experience nightly here in Santa Monica. The ocean view rooms are truly wonderful. Most importantly, I am so happy to read that the staff was friendly and polite. Service is the foundation of our hotel, and to read that... More

Wheelers Hill, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Situated across from Santa Monica beach and a quick walk to the Promenade, this hotel is full of charm and nostalgia. As a family of 4 we were made very welcome and the rooms were fabulous for us. We met many other families who felt this way. hotel services were all exceptionally good and I would not hesitate to re-book... More

Was this review helpful? Yes
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for sharing your comments on TripAdvisor. We are so grateful for your time. It is so important not only for prospective guests, but also for us to engage in our growth with specific goals in mind. The title of your review is so spot on when comes to how we might describe ourselves. Our location is truly unparalleled.... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very friendly, professional and efficient staff. My daughter and I were greeted by the front desk who had prepared a little present for her. Our room was spacious, clean and really comfortable. The rooftop bar is a must-go hip bar. The view is amazing and, again, the staff if friendly. No attitude, just friendly and helpful. The hotel is 2... More

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor! I'm so happy to hear that we made your stay special for you and your daughter. It is always a pleasure welcoming families to our hotel. Not only is our location outstanding for sightseeing and daily activities, but within the walls of the hotel our staff strives to offer luxury... More

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Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
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Also Known As:
Hotel Shangri La Santa Monica

609 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Santa Monica #9 On the Beach Hotel in Santa Monica #11 Luxury Hotel in Santa Monica #13 Romantic Hotel in Santa Monica
Hotel Class
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 
Number of rooms
71

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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