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All 34 Santa Monica hotels

Hotel Shangri-La Santa Monica

4.0 of 5 Boutique Hotel   |   1301 Ocean Avenue, Santa Monica, CA 90401
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70%
Ranked #16 of 34 hotels in Santa Monica
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Karen K Hindhead, United Kingdom
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516 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Hindhead, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel, very friendly and polite staff. Everything is close by, shops, restaurants are within easy walking distance of hotel. I always look forward to going home to get back to my own comfortable bed but not in this case the beds are so, so comfy and the pillows are just heaven! Had a really enjoyable ten days here. Would... More

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Please do come back! Thank you for choosing us, and thank you so much for taking the time to leave your comments. This is the third review recently to remark on our comfortable the beds are. This is wonderful! We are so happy you were able to have a good nights rest, and nothing would make us happier than to... More

Dubbo, Australia
Top Contributor
69 reviews 69 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from another visit to the Shangri La Santa Monica and it was every bit as good as the last visit. We had the option of staying at The Shore Hotel for the same price but opted to return to the Shangri La simply because of its charm, and I can honestly say I am glad we did. Staff... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your review. It is so helpful to us. Especially with a review like yours, we are able to gain perspective on many different aspects of the hotel. Your comments help us provide excellent service to all of our guests. What is really wonderful is that we have the pleasure of welcoming you back time and... More

Northwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived here after travelling from Chicago on Route66,celebrating my 50 birthday and getting married in Las Vegas, Rohan on reception went out of his way to make our stay special and upgraded us to a beautiful room with a balcony and sea view, the hotel is a stunning art deco building and a pleasure to stay in, we can't speak... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Birthday and Honeymoon!? Wonderful! It was such a pleasure having you stay with us. It really is so exciting for all of us at the hotel when are guests are celebrating great moments in their lives. It is the kind of experience we wish to offer all of our guests. Thank you so much for choosing us, and we are... More

Sydney, Australia
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is within walking distance to shops and restaurants and is across the road from the Santa Monica pier. I absolutely loved the beds, they are the most comfortable bed you could sleep in. Great Staff and great service.

Was this review helpful? Yes 2
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your review. It is so great to read that you enjoyed your stay with us. Your comments are great reminder of one of the most fundamental factors of a hotel stay: Providing a good night sleep to our guests. And it is fantastic to hear that we were able to offer that to you. Please... More

Adelaide, Australia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed at this hotel for part of our honeymoon. It has been, by far, the friendliest place to stay. The staff here are accommodating and polite (and all really good looking!). We have found they've been the most welcoming out of all our stays. Its a great place for young couples as the roof of the... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Just reading your review makes me excited to stay here! It sounds like you had a wonderful time, and it is always an honor and a pleasure for us to welcome guests celebrating something as special as their honeymoon. Thank you for gracing our hotel, and we would love the opportunity to welcome you back. Thank you so much for... More

Plano, Texas, United States
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hotel Shangri-La for four nights in the past week, and it was a wonderful experience. The room was comfortable, the view was perfect, and the bathroom was fantastic -- ocean view from the soaker tub! We took advantage of the restaurant (great food, especially enjoyed breakfast and the cheese plate on the all-day menu), room service,... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

We are so happy to read that your stay was wonderful! Everything you described sounds like a perfect stay. Bubble bath, and direct ocean view! It is so nice to hear that you enjoyed your stay, and that our staff could be responsive to your inquiries. It is also so refreshing to be reminded of all that we have to... More

Perth, Australia
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My new husband and I stayed here for three nights as part of our US honeymoon in October 2013. The location was perfect - a stones' throw from shopping and across the road from the beach. We had a beautiful view of the sunset over the ocean from our room, however I felt that it was a little old and... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

It is always such an honor for us to have our guests celebrating momentous occasions with us! Happy Honeymooning to you both, and congratulations! Thank you for sharing your feedback. We are so happy to hear that our hotel, and its unparalleled location could aid in making your honeymoon special. Please come back and see us again, have a great... More

Wall Township, New Jersey
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I love Art Deco and have stayed at many , old , Art Deco hotels in South Beach. When I saw the Shangri La last year I knew I wanted to check it out. I booked a trip just for this last week and then read the reviews , not the best order to do things. Pretty much all the... More

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

First and foremost, thank you so much for the time you took leave your feedback on TripAdvisor. I've said it before, and I'll say it again... It this type of feedback that makes us a stronger and better hotel. It helps us perfect the luxury experience we are striving to offer our guests. I'm so happy there were aspects of... More

Brisbane
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have travelled from Australia to the US and stayed at shangri la for our first 4 nights here. It was amazing. Right from the start the service was excellent, concierge went out of their way with everything we needed our whole stay. The hotel is right near all the best things to do in Santa Monica. Short walk to... More

Was this review helpful? Yes 2
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your review! It sounds like you had a wonderful stay. The best feedback to read is that one of our guests enjoyed their stay. That is the main goal, of course! Then to read that the service was excellent from the beginning means that we are achieving what we strive for everyday: Luxury service. We... More

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A group of friends and myself booked Shangri-La for 3 nights in early March as the first stop on a holiday to celebrate my birthday. There were 9 of us from Australia. The staff could not have been more accommodating and helpful. The service was excellent and we really had a marvellous time. I arrived on an early morning flight... More

Was this review helpful? Yes 2
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Happy Birthday! It is always such a pleasure to have our guests celebrating special occasions with us. We are so happy to hear that your time with us was smooth, accommodating, and memorable. I can't imagine a better place to celebrate! Thank you so much for choosing us, and please come back and see us again. Again, Happy Birthday! Have... More

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Additional Information about Hotel Shangri-La Santa Monica

Also Known As:
Hotel Shangri La Santa Monica
Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Santa Monica
#7 Family Hotel in Santa Monica
#8 On the Beach Hotel in Santa Monica
#11 Luxury Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Official Description (provided by the hotel):
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 
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