We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 34 Santa Monica hotels

Hotel Shangri-La Santa Monica

4.0 of 5 Boutique Hotel   |   1301 Ocean Avenue, Santa Monica, CA 90401
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Hotel Shangri-La Santa Monica to your Saves list
Hotel Shangri-La Santa Monica
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #17 of 34 hotels in Santa Monica
A recent review
5 of 5 stars reviewed yesterday
Julia A Sydney, Australia
  • Overview
  • Reviews (546)
  • Photos (612)
  • Amenities
  • Q&A
  • Room tips (115)
  • Location
  • More
Write a Review

546 people have reviewed this hotel

Traveler rating
    199
    188
    76
    47
    36
See reviews for
91
282
28
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

We loved our stay at the Hotel Shangri-La from the moment we walked in. The check-in staff were extremely thorough and helpful and went out of their way to make our experience special. The housekeeping staff were pleasant and were very attentive to helping us out in any way they could. We had an issue with hotelclub who we booked... More

Was this review helpful? Yes 1
New York City, New York
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here partial business and partial pleasure and brought my 18-yr-old daughter. When we checked in, Lindsay was working the check-in and concierge. She gave us SO many suggestions on what to do in our downtime. She was spot on with everyone of them that it really made our stay here special. Location is amazing and well worth it for... More

Was this review helpful? Yes
Auckland, New Zealand
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a great location in Santa Monica being close to both the beach, restaurants and shops. We had a deluxe ocean view suite which had great views. The room was a bit small but this did not detract from our stay. The decor throughout the hotel is Art Deco and gives the hotel a very unique feel. There is... More

Was this review helpful? Yes
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your lovely review! So happy you were able to enjoy all of the areas of the hotel. Our courtyard area really is so special here in Santa Monica. Getting direct sunlight for most of the day into the late afternoon is a real plus! Not to mention the breath taking sunsets seen from our... More

Perth
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have stayed here twice and on both occasions enjoyed our stay. We especially liked Chokri the Shangri-La's in house driver. We used him for airport pickup and drop off' s and for day trips during our stay. He is very professional, polite, friendly, helpful and was always on time.

Was this review helpful? Yes
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

So happy to read that you enjoyed your stay with us, and that you have stayed with us many times before! Chokri is wonderful! He has been with this hotel for decades, and he is a wealth of knowledge and delightful customer service. I am so happy that he was able to enhance your stay with us. Please come back... More

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have stayed in quite a few hotels in Santa Monica before & thought that I would try the Hotel Shangri-La & unfortunately I also decided to prepay my booking which proved to be a big mistake! The hotel is in a great location in Santa Monica however my room (412) was not only expensive at almost $500 but it... More

Was this review helpful? Yes
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for staying with us, and for offering your comments on TripAdvisor. I want to immediately and sincerely apologize for your less than satisfactory stay with us. Every area you have highlighted, naturally, are of the highest importance to us. Our General Manager has read your review, and I can assure that these areas are being addressed... More

Santa monica
1 review
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is not what it looks like in the pictures. It is in desperate need of a refurbishment. Extremely noisy air con, it sounded like a generator. The shower leaked all over the floor. Bathroom standard was very poor. There was limited space in the bar. The lift was super slow. We left after one night and we booked... More

Was this review helpful? Yes
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your feedback on TripAdvisor. Our growth as a hotel depends on comments such as yours to give us direction as we strive to offer luxury service to our valued guests. We realize we have to earn luxury status, and we know that connecting with our guests directly, and taking full responsibility for making their... More

leeds,england
Contributor
20 reviews 20 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Upon arrival I wasn't sure about this hotel... The whole feel was different.... However it ended up being a most pleasant experience. The first afternoon there was no space for us around the pool area so went to the beach which to be honest I felt was not for me - too big and busy... Well designed bedroom - space... More

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for staying with us! We do offer a unique hotel experience, without failing to deliver that which is most important to a relaxing and rejuvenating beach hotel experience. We are so glad you were able to enjoy the World Cup Finals in our courtyard area. The "jumbo-tron" screen was a real hit, and a great way... More

Sydney
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Me and my parter stayed here in May for about three nights , it is in a great location the rooms are really nice , there is a cool rooftop bar on the top of the hotel has a great view. The staff are really friendly I would defiantly stay here again

Was this review helpful? Yes
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

So great to hear that the staff was friendly, and that you will be back in the future! Creating lasting relationships with our guests, and having the privilege of welcoming them back time and time again is what we strive for. Thank you for leaving your review, and months after your stay no less! We so appreciate the time you... More

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are traveling with a 6 year old and alot of hotels dont really want to cater to these types of situations. you always get the garden view. staff never knows whether the bedroom closes off from the living room and half the time cant guarantee it. we arrived and were immediately upgraded to ocean view without asking. they could... More

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for writing this review. It is always so great to read that our staff helped make your stay special. It is even better to read that staff from every department was able to assist you in some way. We are an independent luxury hotel, and we pride ourselves on delivering luxury service. Everyone in every department... More

Greater Adelaide, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are a family of four so we opted for a Suite - we got upgraded from a one bedroom to a two bedroom Suite (totally unexpected wonderful surprise as we had not requested this!). This meant we had plenty of room and the balcony was just terrific to enjoy the beach views first thing in the morning and in... More

Was this review helpful? Yes 2
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your experience on TripAdvisor! Sounds like a really terrific holiday, and it's wonderful that you got end a perfect holiday at the beach. Often times guests heading back to Australia stay with us at the end of their vacations, and always find it to be a relaxing way to wind down and enjoy the... More

Owners: What's your side of the story?
If you own or manage Hotel Shangri-La Santa Monica, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Shangri-La Santa Monica? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TIG Global, Orbitz, Hotels.com, Tingo, BookIt.com, Cheap Tickets, Travelocity, TripOnline SA, Otel, Priceline, BookingOdigeoWL, Agoda and Venere so you can book your Hotel Shangri-La Santa Monica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Santa Monica

612 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (235)
Viewed
Pool/beach area (20)
Viewed
Room/suite (76)
Viewed
Bathroom (24)
Viewed
Hotel & grounds (37)
Viewed
View from room (36)
Viewed
Dining (4)
Viewed
Family/play areas (2)
Viewed
Other (36)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (313)
Viewed
Amenities (25)
Viewed
Beach (11)
Viewed
Deluxe Ocean View Room (95)
Viewed
One Bedroom Ocean View Suite with Cuisinette (18)
Viewed
Pool (24)
Viewed
Restaurants and Bars (48)
Viewed
RNR Suite (13)
Viewed
The Hotel (67)
Viewed
Two Bedroom Ocean View Luxury Suite (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (65)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (22)
Viewed
Pool/beach area (2)
Viewed
Bathroom (5)
Viewed
Dining (1)
Viewed
Other (27)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Santa Monica #9 On the Beach Hotel in Santa Monica #11 Luxury Hotel in Santa Monica #15 Romantic Hotel in Santa Monica
Hotel Class
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 
Number of rooms
71

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    ;