We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Shangri-La Santa Monica

Hotel website
Hotel deals
1301 Ocean Avenue, Santa Monica, CA 90401
Special Offer
We'll Pick You Up
3 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Shangri-La Santa Monica
Professional photos View all
Browse nearby
Hotel Shangri-La Santa Monica
Hotel Shangri-La Santa Monica
Hotel Shangri-La Santa Monica
Add Photo Write a Review

716 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    272
    247
    100
    55
    42
See reviews for
124
357
36
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (716)
  • Mar-May only
    (186)
  • Jun-Aug only
    (206)
  • Sep-Nov only
    (165)
  • Dec-Feb only
    (159)
All months
Vancouver, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

Our ocean front room was small, but fine for the 2 of us. The best part was being able to open the windows to the amazing view! The location is perfect -- right on the beach, and close to the 3rd Street shopping promenade, bars, and restaurants. The front desk staff were professional and provided exceptional service, and Chokri and... More 

Was this review helpful? Yes
Dublin, Ireland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed here with my husband. 2 weeks ago ! The location of the hotel was fantastic in terms of proximity to the beach , bars , restaurants and shops! I thought the lobby and dining area which are adjacent to each other are very dark and dated, and this put us off eating there . I feel they need... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 1 week ago NEW

Lacks a proper loading area (especially if you're driving). You easily pass their parking area and their supposedly loading area is from the street/curbside. The wear and tear of the rooms are evident, so please do not believe what you see online prior to booking. The bathrooms in the Ocean room I stayed was a death-trap. You need a ladder... More 

Was this review helpful? Yes
Sydney, Australia
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at the Shangri-La Santa Monica were exceptional right from the moment I contacted them to make my reservation. The booking was confirmed quickly, and Michael in reservations was outstanding. When we arrived at 6am (straight off a 14hour flight from Sydney) the check in staff worked with housekeeping to get us access to our room ASAP. The location... More 

Was this review helpful? Yes 1
Essex
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for three nights in an Ocean View room in June 2015. We very much enjoyed our stay here. The concierge/reception desk were very helpful when we arrived - we arrived earlier than check-in time and they tried to get us a room but unfortunately none were available. They kept our luggage for us and were very welcoming and... More 

Was this review helpful? Yes 1
David L, Front Office Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for taking time to post this great review! It is wonderful to hear that you had such a spectacular experience during your visit to our hotel and Santa Monica. I am also thrilled to hear that our staff provided you with outstanding service. I would also have to agree with you that the views from our Suite 700... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Fantastic location, rooms are spacious, well appointed and very clean. Would highly recommend. Chokri, the hotel driver's service was FANTASTIC! So friendly, helpful and ensured we were well looked after. A great "added" service to the hotel to make it stand out. Will stay again and also use Chokri for every visit. Many thanks for a great stay.

Was this review helpful? Yes 1
David L, Front Office Manager at Hotel Shangri-La Santa Monica, responded to this review

I would like to thank you for this glowing review. I am thrilled to hear that you had such a spectacular experience at our hotel during your visit to lovely Santa Monica. I will also share your kind words with our driver Chokri who is truly a great shining star of Hotel Shangri-La. Chokri is the embodiment of what we... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We have just returned home after staying at the Shangri-La hotel in Santa Monica and we were very happy with the hotel but we were overwhelmed with the service of one of their drivers Chokri. When he picked us up from LAX he was so friendly and informative that we booked him on several other occasions. He went beyond his... More 

Was this review helpful? Yes
David L, Front Office Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for taking time to post such a great review! I am thrilled to see that you had such a wonderful experience at our hotel and that our Driver Chokri left such a lasting impression. Your gracious comments underscore my claim that Chokri is the best driver in Santa Monica and will go out of his way to ensure... More 

Bellmore, New York
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Hotel did not meet expectations. My husband was use to the shangri la hotels in Asia and was very disappointed. There were no amenities in the room and the pool area was tiny. Bath tub/showers were very high and may be difficult for some to get into. However the roof top bar was great with great views of the ocean... More 

Was this review helpful? Yes
Springfield, New Jersey
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Having stayed at Shangri-la hotels in Asia in the past. I cannot express my surprise to discover that this California hotel is not affiliated with the paradise like ones in Asia. Oh my! Our room had to be upgraded twice (at up charges) and still we found things lacking. The rooms are darkly lit, no coffee makers or ice machines... More 

Was this review helpful? Yes
David L, Front Office Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for your review. I would like to apologize on behalf of the staff for failing to meet your expectations as we strive to ensure every guest that visits our property has a superior experience. Please know that our hotel is a proud independent property with an illustrious 75 year history which is displayed on our website and all... More 

1 review
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

great location felt like I was on a cruise ship the staff was great pool and roof deck bar was awesome the bars and pool had a great vibe we stayed in suite with kitchen and loved it I thought it was a great value the property us older but I loved the retro feel close to every thing

Was this review helpful? Yes
David L, Front Office Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for this stellar review. Your review encapsulates the essence of Hotel Shangri-La and the experience we hope all of our guests gain during their visit of being able to transform their vacation into a getaway from reality and truly experience Shangri-La. I am also delighted that our staff provided you with superior service during your stay and that... More 

Hotel Review Summarization

What travelers say

  • Pool area(10)
  • Art deco(9)
  • Rooftop bar(7)
  • Bedroom suite(5)
  • Ocean views(5)
  • Ground floor(5)
  • Valet parking(3)
Questions? Get answers from hotel staff and past guests. Ask a question

640 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (297)
Viewed
Pool/beach area (23)
Viewed
View from room (45)
Viewed
Hotel & grounds (48)
Viewed
Room/suite (89)
Viewed
Bathroom (32)
Viewed
Dining (7)
Viewed
Family/play areas (2)
Viewed
Other (51)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (313)
Viewed
Amenities (25)
Viewed
Beach (11)
Viewed
Deluxe Ocean View Room (95)
Viewed
One Bedroom Ocean View Suite with Cuisinette (18)
Viewed
Pool (24)
Viewed
Restaurants and Bars (48)
Viewed
RNR Suite (13)
Viewed
The Hotel (67)
Viewed
Two Bedroom Ocean View Luxury Suite (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (6)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Santa Monica hotels
Santa Monica
Shore Hotel
Shore Hotel
#1 of 34 in Santa Monica
4.5 of 5 stars 1,798 reviews
Santa Monica
Viceroy Santa Monica
Viceroy Santa Monica
#2 of 34 in Santa Monica
4.5 of 5 stars 1,164 reviews
Santa Monica
Fairmont Miramar Hotel & Bungalows
Show Prices
Show Prices
Show Prices
Santa Monica
DoubleTree Suites by Hilton Santa Monica
Santa Monica
Loews Santa Monica Beach Hotel
Loews Santa Monica Beach Hotel
#19 of 34 in Santa Monica
4.0 of 5 stars 1,664 reviews
Santa Monica
Ocean View Hotel
Ocean View Hotel
#3 of 34 in Santa Monica
4.5 of 5 stars 175 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Monica

Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay