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All 34 Santa Monica hotels

Hotel Shangri-La Santa Monica

4.0 of 5 Boutique Hotel   |   1301 Ocean Avenue, Santa Monica, CA 90401
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71%
Ranked #17 of 34 hotels in Santa Monica
A recent review
3 of 5 stars reviewed yesterday
X16ELB Santa monica
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562 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
Melbourne, Australia
2 reviews
1 of 5 stars Reviewed yesterday NEW

I have stayed in quite a few hotels in Santa Monica before & thought that I would try the Hotel Shangri-La & unfortunately I also decided to prepay my booking which proved to be a big mistake! The hotel is in a great location in Santa Monica however my room (412) was not only expensive at almost $500 but it... More

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Santa monica
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

This hotel is not what it looks like in the pictures. It is in desperate need of a refurbishment. Extremely noisy air con, it sounded like a generator. The shower leaked all over the floor. Bathroom standard was very poor. There was limited space in the bar. The lift was super slow. We left after one night and we booked... More

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leeds,england
Contributor
20 reviews 20 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Upon arrival I wasn't sure about this hotel... The whole feel was different.... However it ended up being a most pleasant experience. The first afternoon there was no space for us around the pool area so went to the beach which to be honest I felt was not for me - too big and busy... Well designed bedroom - space... More

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for staying with us! We do offer a unique hotel experience, without failing to deliver that which is most important to a relaxing and rejuvenating beach hotel experience. We are so glad you were able to enjoy the World Cup Finals in our courtyard area. The "jumbo-tron" screen was a real hit, and a great way... More

Sydney
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Me and my parter stayed here in May for about three nights , it is in a great location the rooms are really nice , there is a cool rooftop bar on the top of the hotel has a great view. The staff are really friendly I would defiantly stay here again

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

So great to hear that the staff was friendly, and that you will be back in the future! Creating lasting relationships with our guests, and having the privilege of welcoming them back time and time again is what we strive for. Thank you for leaving your review, and months after your stay no less! We so appreciate the time you... More

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We are traveling with a 6 year old and alot of hotels dont really want to cater to these types of situations. you always get the garden view. staff never knows whether the bedroom closes off from the living room and half the time cant guarantee it. we arrived and were immediately upgraded to ocean view without asking. they could... More

Was this review helpful? Yes 1
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for writing this review. It is always so great to read that our staff helped make your stay special. It is even better to read that staff from every department was able to assist you in some way. We are an independent luxury hotel, and we pride ourselves on delivering luxury service. Everyone in every department... More

Greater Adelaide, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a family of four so we opted for a Suite - we got upgraded from a one bedroom to a two bedroom Suite (totally unexpected wonderful surprise as we had not requested this!). This meant we had plenty of room and the balcony was just terrific to enjoy the beach views first thing in the morning and in... More

Was this review helpful? Yes 2
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your experience on TripAdvisor! Sounds like a really terrific holiday, and it's wonderful that you got end a perfect holiday at the beach. Often times guests heading back to Australia stay with us at the end of their vacations, and always find it to be a relaxing way to wind down and enjoy the... More

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Buyers beware - this is NOT one of the Shangri-la luxury hotels from Asia. Not even close, except perhaps in price. We booked an ocean deluxe view and upgraded to the rock-n-roll suite on penthouse floor in arrival. Overall the hotel location and views from its "rock and roll" suite are great. But that's about all it's got going for... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

First and foremost, I want to apologize for any disruption or inconvenience caused by our rooftop bar. Regardless of its popularity during your time here, you should be able to have a restful and rejuvenating night's sleep while staying with us. I'm so sorry to read that you didn't enjoy our Rock 'n Roll suite. It truly is a unique... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you want a beautiful hotel right across from the beach in one of the most beautiful parts of Santa Monica, stay at the hotel Shangri-La. The rooms are huge, all the ones we saw were king-size suites. Also, if you need to go anywhere, their excellent driver Chokri knows the city by heart and is extremely helpful. Much nicer... More

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Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

It was such a pleasure reading your review. It really feels like you were able to enjoy the charm and beauty of Santa Monica, and we are so happy you were able to do so from our hotel. Chokri, our driver, has been with us for many years, and is an asset to our team. I'm so glad to know... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is where we go for a small weekend getaway while we are in LA. The bathroom - bathtubs opening to the bedroom is such a fun, unique aspect of the rooms, something not to be missed! A great place to stay for couples, near the beach, good in-room dining and nearby eateries. Love it here.

Was this review helpful? Yes
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for leaving your review on TripAdvisor. It is always so wonderful to read about our guests enjoying the unique styles and aspects of our hotel. We are so proud to be a historical landmark, and we are even more proud of our recent renovation that infused the art-deco roots with a very classy modern style. Thank... More

Stockton-on-Tees, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This the second we have stayed here, the first time was 3 years ago. For this stay we payed for a king de-lux with a sea view the same as one we had stayed in last time, we remembered it being very small but the view over the sea and the pier compensated for the room size. We arrived at... More

Was this review helpful? Yes
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your review. It is feedback like yours that not only gives us direction as we engage in revitalizing our amenities, but it will also take us to the next level as a hotel. Thank you. I can assure you that all of the areas you have highlighted are of extreme importance to us. We have... More

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Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
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Hotel Shangri La Santa Monica

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One Bedroom Ocean View Suite with Cuisinette (18)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Santa Monica #9 On the Beach Hotel in Santa Monica #11 Luxury Hotel in Santa Monica #15 Romantic Hotel in Santa Monica
Hotel Class
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 
Number of rooms
71

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