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Hilton Santa Cruz / Scotts Valley

Certificate of Excellence
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6001 la Madrona Drive, Santa Cruz, CA 95060
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Hilton Santa Cruz / Scotts Valley
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Hilton Santa Cruz / Scotts Valley
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685 Reviews from our TripAdvisor Community

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Traveler rating
    309
    231
    102
    31
    12
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226
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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    (183)
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Minneapolis
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice choice for visiting the area. Spacious, comfortable rooms and we were in a very nice quiet area of the building (upper floor in back), except for those that left noisily in the early a.m. The parking lot is right outside the rooms. Also, the continental breakfast was a very good value at around $10 if I remember right. Only... More 

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Manchester
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent hotel with friendly staff and good food!! Surroundings of the hotel were lovely - pine trees. Outside pool. Restaurant was good as was the bar - Recommended stop close to Santa Cruz. Would make this a base for wider touring if we returned to California.

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1 review
5 of 5 stars Reviewed yesterday NEW

Would highly recommend this hotel - lovely bar and bar staff in wonderful wooded surroundings. Restaurant food excellent. We stayed here on a 3 week tour of the Californian coast and it was definitely in our top 3 of hotels we stayed in.

Review collected in partnership with Hilton Hotels & Resorts

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Mesa, Arizona
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed for 4 nights and was very pleased with the choice of hotel. Built on the side of a hill and that makes finding your room a treasure hunt. But once you get in your room it is what you expect from a Hilton, comfortable beds, clean showers and nice size. The happy hour in the lounge is a... More 

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Salem, OR
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent just an overnight - it was so conveniently right off Highway 17 but back from the highway, so no noise or view of that. Very nice property, very nice reception. Place was hoppin' with wedding reception activity, so, unfortunately could not upgrade to a Jacuzzi suite. Our room was spacious and clean with comfy bed and all the amenities... More 

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San Francisco, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were very pleased at how clean and comfortable our room was, and how helpful the staff was during checkin. We needed a room before check-in time to get ready for an early wedding, and they did their best to get us in an available room as soon as possible.

Review collected in partnership with Hilton Hotels & Resorts

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1 review
3 of 5 stars Reviewed 2 weeks ago

Nice location, the lobby receptionists are very friendly I called in if I can check in early and I was told that they have to check if there's an availbale room with a friendly response. I was able to check in early thanks to the friendly recetionist. Except the carpet in our room very old need to be replace.

Review collected in partnership with Hilton Hotels & Resorts

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Hiltonmanager831, Front Office Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

124elvab, Thank you so much for taking the time to leave a response about your recent stay with us. I am so happy to hear that our front desk team was friendly and were able to accommodate your early check-in. We always do our best to try and get all early check-in requests accommodated and I am so glad to... More 

San Deigo, CA
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From our room we woke to the most amazing sunrise. Everything was clean and neat. The staff at the hotel and in the restaurant was very friendly and polite. They greeted us with smiles. The location is perfect for driving a short distance to view the Giant Redwoods.

Review collected in partnership with Hilton Hotels & Resorts

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Brasil
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Comfortable hotel in a convenient location to explore both the Silicon Valley and the shores of Santa Cruz. Friendly staff, excellent bar and restaurant and confortable rooms. Heated pool should be indoor or at least partially covered so as to be enjoyed in cooler weather

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Hiltonmanager831, Front Office Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

Ricardone, Thank you so much for taking the time to leave a response about your stay with us. I am so happy to hear that you found our staff to be friendly and our rooms to be comfortable. We always strive to provide an outstanding experience for all our guests and I am happy to see you had that while... More 

Sacramento, CA
Level Contributor
88 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here many times. The hotel is starting to show its age and a few things such as carpet and room decor could use a more modern update. Service was great and front desk was very accommodating on all requests. Breakfast was excellent and no charge for being a Diamond Member which was a nice perk.

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