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Hilton Santa Cruz / Scotts Valley

Certificate of Excellence
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6001 la Madrona Drive, Santa Cruz, CA 95060
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Hilton Santa Cruz / Scotts Valley
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Hilton Santa Cruz / Scotts Valley
Hilton Santa Cruz / Scotts Valley
Hilton Santa Cruz / Scotts Valley
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639 reviews from our community

Traveler rating
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    93
    29
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208
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed today NEW

Stayed here on Memorial Day and got a great deal. This place is clean and the King sized bed that we had was really comfortable. The staff was friendly and professional. The hotel is close enough to the boardwalk but far enough way to avoid the crowds. We will stay here every time we go to Santa Cruz.

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Toronto, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Our family was in California to celebrate both a birthday and our son's recent engagement. We needed a hotel close to our future daughter-in-law's family home and chose Hilton Santa Cruz. What a smart decision! As we drove up, we were delighted by the hotel's exterior - unique and charming. Inside, my daughter enjoyed the spiral staircase, while we all... More 

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San Francisco, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

While looking for a hotel in Santa Cruz over Memorial Day weekend - a busy weekend for hotels in Santa Cruz - the Hilton in Scotts Valley, just a few minutes drive from downtown Santa Cruz - was the only hotel we found not requiring a two night stay. Many hotels in town - some many might think twice about... More 

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Turlock, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We recently stayed here while we were visiting Santa Cruz. Our first impression as we drove up was "wow"! It is absolutely beautiful and well taken care of. The staff at check-in was so courteous and our room was extremely nice. The kids wanted to go for an evening swim and the pool was huge, the spa was spotless, and... More 

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Greenwood, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I travel to Santa Cruz on business about once a month for 2 or 3 nights and continue to return to the Hilton Santa Cruz/Scotts Valley. It is away the congestion and traffic of Santa Cruz in a quiet and unique setting that I truly enjoy...and yet is only minutes away from my customer and everything that is Santa Cruz.... More 

Review collected in partnership with Hilton Hotels & Resorts

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Mundelein, Illinois
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel had a great atmosphere and the lobby was warm and friendly. The rooms and carpeting needed to be renovated though and you could tell it was ready for upgrades....Other than the need for upgrades the property was nice.. The outdoor pool and hot tub were great and temperature in pool was great. The customer service with staff was... More 

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Hiltonmanager831, Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

We appreciate you taking the time to leave a review about your recent stay at our property. I am so happy to hear you received excellent customer service as we always strive to provide exceptional service for all our guests. I am disappointed that condition of our rooms failed to meet your expectations. However, I am excited to announce we... More 

Scottsdale, Arizona
Top Contributor
114 reviews 114 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is convenient to the Santa Cruz Beach and Boardwalk and lots of hiking in the Santa Cruz Mountains. As well, it is very close to Hwy 1 North or South on the California Coast. Still, it is tucked away in a quiet and wooded setting. The on-site restaurant and bar are good options since there are few such... More 

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Southbay, United States
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall this hotel is nice. Great location to the state parks, hiking and Santa Rosa. It is nestled in the trees so depending on where your room is located it is very quiet, which is nice. We had dinner at the hotel and the food was average I would go to Scotts Valley, we ate at Millies Cafe for breakfast,... More 

Review collected in partnership with Hilton Hotels & Resorts

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Atlanta, GA
Top Contributor
50 reviews 50 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this on Hotel tonight and got a fantastic rate. The front staff was extremely nice and pleasant. They gave us a room near the pool and hot tub. The pool area was clean and quiet. The room is spacious and had everything we needed for a nice stay. The restaurant for dinner was nice and the prices are... More 

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Scotts Valley, California
Senior Contributor
27 reviews 27 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This Hilton is very nice and has a 2 story floor to ceiling waterfall in the lobby that has such a calming sound. The staff is warm and welcoming and accommodations are very nice and are being updated as well (not that I saw a need). The restaurant is a bit small, but cozy with a fireplace and the bar/lounge... More 

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