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Hilton Santa Cruz / Scotts Valley

Certificate of Excellence
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6001 la Madrona Drive, Santa Cruz, CA 95060
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Hilton Santa Cruz / Scotts Valley
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Hilton Santa Cruz / Scotts Valley
Hilton Santa Cruz / Scotts Valley
Hilton Santa Cruz / Scotts Valley
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623 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paso Robles, California
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First I have to say I'm a Hilton guy. I stayed at this hotel for 2 nights while on a 4 day car rally with 120 other entrants. They were ready for us at check in with extra check in personal. They were fast and very polite and got the room I requested. I really have come to love those... More 

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Orange County, CA, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel is nice and clean. Desk staff was helpful and responsive. I was there on a busy weekend. Room was clean--I love the location. My room was on the top (6th) floor, at the far end away from the lobby & restaurant. While this meant quite a bit of walking (with 2 separate elevators) the plus side was that I... More 

Review collected in partnership with Hilton Hotels & Resorts

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Top Contributor
195 reviews 195 reviews
146 hotel reviews
447 helpful votes 447 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Unusual in that its difficult to locate. Even after coming off the 17 at Mount Hermon its still not signposted and we drove around a bit before finding it. Unusual too in that if you are on the 5th or 6th floor then you need two elevators to get to your room. The first elevator only goes to the 4th... More 

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Placerville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Staff was helpful and pleasant, everything was clean and I liked how the hotel is designed and built into the side of a hill. It's outside of Santa Cruz proper, in Scott's Valley, which makes it a quiet location near to more action when you want.

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Huntington Beach, California
Top Contributor
176 reviews 176 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Decided to spend a bit more for a place & this was well worth it! Really awesome to pull up to & was no less satisfied when i walked in! The staff is awesome here! They were just really friendly & had an incredible attitude, which is rare these days! I was glad to "step it up" and stay here!... More 

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Eastbourne, England
Top Contributor
207 reviews 207 reviews
103 hotel reviews
227 helpful votes 227 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We needed an hotel in the area of Monteray Bay and chose Hilton Santa Cruz as rates seemed reasonable. On arrival the hotel was larger than I expected. Check-in was helpful and efficient and as our room was on the 5th floor we were directed to a higher car-park which cut out the need to use two lifts. Although the... More 

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Anaheim Hills, California
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very nice and clean. The front staff was friendly and helpful. The restaurant was pricey but there was a good pizza place and coffee shop across the street. The hotel is conveniently located off the highway but very quiet. Dogs are allowed so a woof was heard a few times but not a problem at all.

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Menifee, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very nice property. Staff and amenities were excellent I will definitely stay here again when I am in or near Santa Cruz. The surrounding area was amazing, peaceful and inviting. I travel a lot for business and this will be one of my favorite stops.

Review collected in partnership with Hilton Hotels & Resorts

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Vancouver
2 reviews
1 of 5 stars Reviewed 1 week ago

We tried to check into this hotel this evening and they could not find our reservation. The gentleman at the front desk was VERY rude to my husband and basically told him too bad we don't have a room. When my husband tried to give him our third party confirmation number he was told "we have nothing to do with... More 

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Halifax, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I was very satisfied with my stay and found the staff to be very friendly and helpful. The in-room service was good but the dining experience - especially the breakfast - was fantastic (I highly recommend the eggs benny)! I would definitely recommend this hotel to anyone who is in the area for business purposes as the conference facilities and... More 

Review collected in partnership with Hilton Hotels & Resorts

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