We stayed at this motel because of the glowing recommendations from Trip Advisor but felt a sinking feeling as soon as we pulled in the parking lot. It is true that the owner and operator was warm, friendly and responsive to his guests. The room was also clean. However, what needs to be emphasized is that this is an old... More

This is the best place for the money. This is our second time staying here and we woukd definitely come back again. The staff has always been wonderful. This was a last minute trip; I had booked online at the beginning of the week. We kept debating on where to go and unsure of which days. I ended up calling... More

Did not have a room booked for our night stay on our way home to Canada but came across this motel. Room was clean and the location very close to the boardwalk.The owner did everything he could to make our stay a pleasent one. From giving us what he thought would be the quietest room ,to letting us park close... More

At first we wondered "how great can a two star motel be?". To our surprise...."what more do we need?". Our room was comfortable, warm, cozy, clean. We wanted to steal the pillows! The people at the front were kind and courteous. Ken allowed us to check in early. We were one block from the boardwalk. It may have been early... More

I wasn't expecting much, but was COMPLETELY SURPRISED by the incredible service, the comfy beds and feather-soft pillows. I brought my own pillow and never used it! The gentleman at the front desk was very helpful. When I arrived, he popped outside to help me park my car. He handled check in/out issues, and breakfast set up/take down with efficiency,... More

I think the customer service at this place is amazing. I had lost my phone and the lady at the front desk was fantastic. She let me use her phone as well as her computer to try and locate it. She went above and beyond anything that was required of her to help me out. I couldn't recommend this place... More

After looking at many hotels and motels on line we decided on the Comfort Inn at the Boardwalk in Santa Cruz. For being an older hotel close to the boardwalk and heavily used, it is in excellent repair. The rooms were not perfect but were very clean and well maintained - keep in mind is an older motel - but... More

Had a great time, great room, there were some kids coming in at 2 am from the bars the front desk took care of them quick before I could even call. Great breakfast with waffles. Very easy going location with clean rooms.

I rate based on what I pay, so give it 5 stars. It was clean, comfortable and quiet with plenty of amneties. Only a few minutes walk and we were at the boardwalk. It wasn't warm enough to swim, but the pool is really small if that matters to you. The beach is not far away. We recommend this hotel... More