Room wasn't very clean. I started off by cleaning the toilet seat and desk which was sticky. The headboard at the end of the bed also had grease spots where people had leaned against it. The furniture was old and worn with a hole in the armchair and the desk chair was covered in stains. After a 3 week tour... more

This hotel is ok if your goal is only to have a bed at night. The non-smoking room we reserved smelled so much like like smoke and felt unclean. Continental Breakfast left much to be desired. more

We stayed here for one night on our way from LA to San Francisco and we had fairly low expectations, which were met. Our room was clean and functional and when we requested extra bedding for our sofa bed it was brought to our room efficiently with an extra pillow and an extra towel as well. The hotel was quite... more

We stay at hotels regularly in Santa Cruz, and I have narrowed down the best hotel in the county to this one, not only because the rooms and accomodations are lovely, but the price is that of a cheep motel where you would expect gross accomodations. The rooms here are immaculate, lovely, newer decor, everything smells great, the pillows are... more

We started staying at the Comfort Inn in Santa Cruz when my son started college there. It was easy to get to and the price was right. Over the years, we continued to stay there since we were familiar with the hotel and the owners. The owners have always tried their best to keep us satisfied and they have really... more

Rooms were fairly clean, staff polite, contiental breakfast included waffles which was really nice for the families trying to save a buck. I would stay here again. more

This is a terrible hotel where the staff is rude and unfriendly. They clean the rooms with incredible amounts of chemicals and create a health hazard. When we asked for a room switch, they were uncooperative. The hotel is noisy and in a poor location. Go somewhere else!! more

Bad experience. We had reserved a ground floor room and was told at 8 pm that there weren't rooms available of the ground floor. My wife has a tough time with stairs and we won't have booked if we thought that we would get stuck hauling our stuff up stairs. The manager had a terrible attitude to the situation. This... more

I should have trusted the rest of the reviews and stayed away from here. I Booked a 2 bed room for my 4 person family (2 kids-2adults) that seemed pretty straight forward. After getting home from the boardwalk at midnight we realize the sofabed is actually bedless...the manager/owner seemed and acted annoyed that I could be frustrated with my late... more