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Quality Inn

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1101 Ocean Street, Santa Cruz, CA 95060
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204 reviews from our community

Traveler rating
    69
    76
    30
    14
    15
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57
60
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16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Merced, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I wanted a comfortable place to call home for a week in Santa Cruz. Quality Inn was more reasonably priced than most other hotels and turned out to be a great option. The management was courteous and helpful. The rooms had been recently remodeled, and ours was very clean. We had a refrigerator and coffee maker, which... More 

Was this review helpful? Yes 2
Huntington, West Virginia
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel the first night of a 5 day trip down Highway 1. The hotel was quiet, clean, and the host was friendly and helpful. The breakfast room was clean and there were a variety of choices. It was a short drive down to the wharf for dinner and easy access to the highway. We would stay... More 

Was this review helpful? Yes 1
São Paulo, SP
Top Contributor
58 reviews 58 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I just stayed 2 nights and we are very happy with everything, from the friendliness of the staff to the clean and comfort of the room, nothing to regret. Room has plenty of space. Next time in Santa Cruz area I will be there.

Was this review helpful? Yes 1
MrPatel926, Manager at Quality Inn, responded to this review

Dear Alberto, Thank you for taking the time and leaving this review for us. We are glad you found the hotel's accommodations to your standards and ecstatic to hear you found your "go to spot" when you visit Santa Cruz. Sincerely, - Upen Patel Manager More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was very clean. Comfy bed and pillows. They put out a nice breakfast. The staff was friendly and accommodating. Would stay there again..................................................................... ...

Was this review helpful? Yes 2
MrPatel926, Manager at Quality Inn, responded to this review

Dear Jeannie, Thank you for taking the time and leaving this review for us, it is greatly appreciated. Glad you and your family enjoyed the accommodations and staff. Hope to see you again next time you find yourself in beautiful Santa Cruz. Sincerely, - Upen Patel Manager More 

Fairfield, CA
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family of four and a family friend of ours in which they also have four family members had planned a mini vacation to Santa Cruz for her daughters 20th birthday. Needless, to say after searching high and low for a reasonable hotel room close to the beach I lucked up and found the Quality Inn in which I have... More 

Was this review helpful? Yes 3
MrPatel926, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time out of your busy day to leave us this wonderful, detailed review. We are glad you and your family enjoyed our hotel along with everything else the area has to offer. Hope to see all of your friendly faces again very soon. Sincerely, - Upen Patel Manager More 

El Dorado Hills, California
Top Contributor
82 reviews 82 reviews
39 hotel reviews
125 helpful votes 125 helpful votes
2 of 5 stars Reviewed January 21, 2015

Reservations and check-in were quite smooth. We asked for a quiet room and received one. However, the room smelled strongly of chemicals. I am a chemist so I know the smells. It was so strong that we could not stay in the room. We asked for another room and got one but not the same type as we booked. We... More 

Was this review helpful? Yes
MrPatel926, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time out of your busy day and writing this review for us. We would like to apologize for your subpar stay and hope that you would consider giving us a second chance to change your opinion. The pungent odor you smelt was due to the fresh paint that had been applied to the... More 

Santa Cruz, California
1 review
5 of 5 stars Reviewed January 14, 2015

This is a very good moderately priced motel. The manager was very helpful and friendly. I was impressed by the cleanliness and comfort of the room. I had visited and inspected several other motels in the same price range in Santa Cruz but found none as nice as this one. Unlike the others, the location here is quiet and feels... More 

Was this review helpful? Yes
MrPatel926, Manager at Quality Inn, responded to this review

Dear Mark, Thank you for taking the time and leaving this wonderful review for us. We are ecstatic you enjoyed your stay and hope to see you again. Sincerely, Upen Patel- Manager More 

Pine Mountain Club, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 14, 2015

Service tops! I felt treated as a valued individual. Night person waited up for my 1:00 am arrival. Fine central location, near Fins coffee house & Santa Cruz Diner, both open long hours. Room clean, mostly quiet, got extra blankets, parking few steps away with car visible from room. Nice free breakfast in cheery space.

Was this review helpful? Yes
ComfortInn926, Manager at Quality Inn, responded to this review

Dear Carol, Thank you for taking the time and leaving this wonderful review for us. Guest satisfaction is our #1 priority and we are glad you enjoyed everything our cozy Quality Inn had to offer you. Hope to see you again very soon. Sincerely, Upen Patel - Manager More 

Ottawa, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 9, 2015

At Quality Inn Santa Cruz, the managerial team (Mr Patel) takes full responsibility of the guest's needs and over all well being. This establishment genuinely cares about their clientele. Our room was clean and spacious with all the amenities we could ask for during our one night stay. Breakfast was a continental (but with waffles!!). The area was right on... More 

Was this review helpful? Yes 3
Upen P, Manager at Quality Inn, responded to this review

Dear Laura, I would like to thank you for your personal review and all the kind words you had about our establishment. It was very unfortunate your stay with us had to end with getting your keys locked in your car, but I am glad you enjoyed your stay. Hope to see you again next time. Sincerely, Upen Patel -... More 

Santa Rosa, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

Good service, clean room, decent breakfast. Good location with an easy walk to Santa Cruz diner. May come back next year. Good advance discount rate. Good family atmosphere with a swimming pool for the summer months.

Was this review helpful? Yes 1
Upen P, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for your recent visit and excellent review. We are glad you enjoyed your stay and hope to see you next time you are in beautiful Santa Cruz. Sincerely, Upen Patel Manager More 

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