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Quality Inn

Certificate of Excellence
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1101 Ocean Street, Santa Cruz, CA 95060
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1 room 1 guest
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271 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Carmichael, California
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We received friendly service at this Quality Inn, close to the Boardwalk. The rooms are remodelled, and are clean and spacious. Refrigerator, microwave, and a good hot breakfast combine with the other benefits to make it a value (at Santa Cruz prices). We immediately knew that we would be returning, having stayed at numerous places in Santa Cruz over the... More 

Was this review helpful? Yes
MrPatel926, Manager at Quality Inn, responded to this review

Dear jf152015, We love hearing about the great experiences our guests had at our hotel. Therefore, thank you for writing just a wonderful review! We have recently remodeled our rooms and our guests are loving our hotel even more! We look forward to seeing in the near future! Thank you, Upen Patel Manager More 

Puert rico
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed one night and was pleasantly surprised at how clean it was. Nice rooms and very comfy beds. Would definitely stay again. The manager Upen was very helpful. Pool also!! Loads of cool coffee shops and restaurants within easy walk. Love Santa Cruze😊

Was this review helpful? Yes
MrPatel926, Manager at Quality Inn, responded to this review

Dear Steve, Thank you for taking out time in your busy day to write this wonderful review. Our staff does everything possible to make sure our guest feel right at home and we glad to hear this was achieved during your stay! We look forward to seeing you again during your next visit to Santa Cruz. Thank you, Upen Patel More 

Chino, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Superior maintained property with extremely friendly staff and management! Rooms are very clean and the down comforter bedding and pillows provide a very luxurious nights sleep! Highly recommend this Hotel among the many other choices that we have stayed at in Santa Cruz. Will definitely be back!

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MrPatel926, General Manager at Quality Inn, responded to this review

Dear Peter, Thank you for taking out time and writing this amazing review! This is what gives us a sense of pride and achievement- knowing we are able to exceed our guests expectations! We can't wait to see you again! Thank you, Kirti Patel General Manager More 

Reno, Nevada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

We stayed on a trip to Santa Cruz. The only redeeming factor of paying $170 for the room was it was a short drive to the beach. The bed was comfortable and room very clean but for that price I expected more. Our coffee pot didn't work and coffee was basic. It did have a fridge with freezer. We arrived... More 

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MrPatel926, Manager at Quality Inn, responded to this review

Dear Jenny, Thank for taking out the time to write a review on tripadvisor. Santa Cruz is a popular vacation location during the summer months therefore, all hotels have increased rates during this season. Other than we are happy to hear you found our rooms comfortable and clean. We will definitely see what we can do about getting better quality... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

This is a great hotel for families, It is close enough to all the Santa Cruz attractions yet just north of all the noise and bustle of the downtown and beach area for nighttime sleeping or late afternoon quiet time. If you get a room near the back it is especially quiet and near a pleasant patio area. Our room... More 

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MrPatel926, General Manager at Quality Inn, responded to this review

Greg, Hearing reviews like this definitely makes my day! Thank so you so much in taking out time to writing just a wonderful review and we so glad you had a pleasant stay with us! Marianne's ice cream definitely the best ice cream in town and conveniently located right across the street! Thank you, Kirti Patel General Manager More 

Lodi, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a king room on the third floor. It was very clean, excellent mattress, and quiet, even with the window open all night. Staff was friendly, and they have a very good free breakfast. Lots of parking. Easy to find. We would definitely stay again.

Was this review helpful? Yes
MrPatel926, General Manager at Quality Inn, responded to this review

Joan, Thank you for your feedback. We are please to hear we have been able to meet your expectations during your stay. Our property has been recently renovated and we are glad to see that our guest appreciate our efforts! Thank you. More 

1 review
4 of 5 stars Reviewed 1 week ago

We left a personal item in the room. we called and the manager said he would check with the staff and call me back. He return the call saying they had the item. Upon picking up the item we left a little thank you tip for the room service gal. upon our leaving we noticed the manager immediately walking over... More 

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MrPatel926, General Manager at Quality Inn, responded to this review

George, Thank for your feedback. We do our best in recognizing and appreciating our staff and we are please to see that our guest have notice. We are also to please to you enjoyed your stay at our property and hope to see you again in the near future. Thank you. More 

Tucson, Arizona
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an older hotel, but has been recently refurbished. Overall it is clean and quiet. The staff was friendly. But we did have an issue. The toilet backed up on us shortly after we checked in. A maintenance person came and unplugged it. The same thing happened the next moring. When I called the office, they said no one... More 

Was this review helpful? Yes
MrPatel926, General Manager at Quality Inn, responded to this review

Dear Guest, We are extremely apologize for the service you received during your recently stay at our motel. We have informed our staff that the "Do-it-yourself" maintenance is not something we would like any of our guest to experience in the future. We value your feedback and we hope that you will consider staying with us again so that we... More 

Calgary
1 review
1 of 5 stars Reviewed 2 weeks ago

We spent some time there. This property pretends to be a hotel; but it isn't. Its a motel at best. Rooms are OK but noise from outside. There is absolutely zero view/soothing atmosphere. Free breakfast was terrible. First of all there was a tiny room that can fit practically seven small chairs. Food wise options are limited. No fruits except... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

A surprisingly nice 2 night stay in the cleanest hotel thus far on our California journey. And the friendly staff also come out on top! We felt welcome, and even though the breakfastroom is on the smaller side, it was good and actually turned out cozy. If we ever do HWY 1 again we know where to stop. Keep up... More 

Was this review helpful? Yes
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