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Quality Inn

2.0 of 5 1101 Ocean Street, Santa Cruz, CA 95060
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192 reviews from our community

Traveler rating
    62
    73
    29
    13
    15
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54
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24
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 days. Very peaceful. Even though we were placed near another room that was under going a remodel. Comfort was still a priority to the staff as they only worked when we were out and about.

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New York City, New York
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

On main street in Santa Cruz, not very close to beach. Plenty of places to eat within walking distance. Some rooms of the hotel are, ostensibly, under renovation. There are piles of construction waste and debris located all over the property. The room I stayed in had already been renovated and was actually quite nice. Looked and felt new. Mostly... More 

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Kirti P, Manager at Quality Inn, responded to this review

Dear William, Thank you so much for this review. Just to inform you, all the rooms have been finished being renovated and the debris has been removed. Customer service and guest satisfaction are our top priorities. I would like to apologize to you on behalf of the housekeepers. Hope to see you again very soon. Sincerely, Upen Patel Manager More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights. It is a small, ordinary motel with clean room, the beds were comfortable and the staff and/or owner was very friendly. We wild would stay here again, if we had the way passed Santa Cruz.

Was this review helpful? Yes
Kirti P, Manager at Quality Inn, responded to this review

Dear Kenneth, Thank you for taking the time and leaving this review for us. I am glad you enjoyed your stay with us and hope to see you next time. Regards, Upen Patel Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I am very pleased with my stay here. The owner was very nice and seems to have done some re-modeling recently. My room was clean with all new amenities. The breakfast has a good selection too:). Will stay here again!

Was this review helpful? Yes
Kirti P, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for leaving this wonderful review for us. I am glad you enjoyed all the amenities we had to offer. Hope to see you again the next time you find yourself in Santa Cruz. - Upen Patel Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

When I booked the motel I was told by orbitz that it was 2.5 stars. What a very nice surprise! Clean room with very good free breakfast included. Excellent holiday pricing too. Mr. Patel was a very courteous manager and have us additional friendly advice. I would definitely recommend this motel.

Was this review helpful? Yes
Kirti P, Manager at Quality Inn, responded to this review

Dear Jim, Thank you for taking the time out of your busy day and writing this review for us. I am glad you guys enjoyed your stay and found my advice useful. Hope to see you again on your next trip to Santa Cruz. - Upen Patel Manager More 

Mesa
Top Contributor
109 reviews 109 reviews
65 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was reasonably priced and met expectations. Bed was comfortable, room was clean, breakfast had healthy choices as well as sugar & breads, internet connection was quite good, TV stations were good with an on-screen TV guide, and the man at the front desk couldn’t have been nicer. We would definitely stay here again.

Was this review helpful? Yes
Kirti P, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time and writing this review for us. I am glad you enjoyed everything we had to offer and hope the 2 of you decide to stay with us again on your next trip to Santa Cruz. - Upen Patel Manager More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a repeat visit. This is a traditional motel, pull in to a parking spot in front of your room. The rating is based on this category. It was very clean, updated, new tv, and just like last time, the staff was friendly. The only complaint is those ugly quality inn yellow gold bedspreads.

Was this review helpful? Yes
Kirti P, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time and writing this review for us. I am glad you enjoyed your stay for the second time!! Hope to see you and your family again very soon. - Upen Patel Manager More 

Petaluma, California
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for one night. Check in was fast and easy. The pool is huge and they even have a BBQ area. The room was exceptionally clean, especially the bathroom!! All the amenities were available. They also had an exceptionally large closet. The beds were snug and cozy with crispy sheets. They have an amazing selection of TV channels to choose... More 

Was this review helpful? Yes 1
Kirti P, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time and leaving us this feedback. We are glad you enjoyed your stay with us and helped make your trip to Santa Cruz a memorable one. Can't wait to see you again the next time you are in beautiful Santa Cruz. - Ken Patel General Manager More 

Vallejo, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I had reserved a king bed for our anniversary. When we arrived we were really amazed at the room and the property. The room was everything in the pictures and was very clean and smelled good. The hotel is located in a great spot near some of the best restaurants. The staff was very friendly and helpful and checking in... More 

Was this review helpful? Yes
Kirti P, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time and leaving the review for us and Happy Anniversary, again. We are glad that you decided to stay with us on such an important occasion and are glad we could help and make it an enjoyable one. Hope to see you again in the near future. - Ken Patel General Manager More 

Haifa, Israel
Top Contributor
114 reviews 114 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've noticed several times now that Tripadvisor rankings for hotels can be very misleading -- sometimes nice hotels are ranked too low, partly because they are slightly more expensive; and other times hotels like this are misleadingly ranked very highly, mostly because they are cheap. Compared to other hotels in Santa Cruz, this hotel might be inexpensive -- but a... More 

Was this review helpful? Yes
Kirti P, General Manager at Quality Inn, responded to this review

Dear Guest, First, I would like to thank you for leaving a honest review. Second, Tripadvisor takes a number of aspects under consideration before ranking hotels. Price is not the only factor people look at when posting reviews or taking surveys. It depends on the opinion of the visitor and their experience throughout the duration of their stay. Third, all... More 

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Additional Information about Quality Inn

Address: 1101 Ocean Street, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Choice Hotels, Cheap Tickets, Hotels.com, TripOnline SA, Booking.com and Tingo so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Santa Cruz
Quality Inn Santa Cruz
Santa Cruz Quality Inn
Hotel Style:
#4 Best Value Hotel in Santa Cruz
#5 On the Beach Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz

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