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Oceana Inn Santa Cruz

525 Ocean St, Santa Cruz, CA 95060
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1 room 1 adult
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Oceana Inn Santa Cruz
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77 Reviews from our TripAdvisor Community

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Nelson
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Check-in was strange; they wanted a large damage deposit on the charge card, which I refused to provide. Rather than let me walk, they waived it. The room was adequate at the price, but the TV didn't work - we were not going to use it much, so did not bother to complain about it. No soap, but we had... More 

Helpful?
Thank CarPilot
Santa Barbara, California
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed December 20, 2015

I have stayed in hundreds of hotels and book them through various websites this one I booked and payed for online when I went to check in the manager told me he would not rent to me I suppose becuase i have on a military hat he does not like Veterans and refused to rent me a room. He looks... More 

Helpful?
Thank lazarus i

Travelers are raving about these Santa Cruz hotels

1 review
1 of 5 stars Reviewed November 14, 2015 via mobile

I made a reservation for a decent hotel and paid for everything several hours in advance. But when I got there to check in, the place was kind of seedy looking, and my room had been sold off. The manager had me wait for 10 minutes while he used bathroom, they refused to help me find another place to stay,... More 

Helpful?
Thank Marc Y
Palmdale, California
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 9, 2015

Wife and I spent the weekend of 11/7 &11/8 I am so glad that I was not scared off by some of the reviews I see here. This place was great, location was right where we needed to be food and drink was literally next door, as was 7-11 a block away. The property is not perfect but at the... More 

Helpful?
Thank MikedaGoat
1 review
1 of 5 stars Reviewed November 9, 2015 via mobile

They stranded us with nowhere to spend the night, refused to refund us, horrible customer service, fraudulent business activities, and peoples property going missing.  We went to go check in at the hotel around 7 p.m. I gave him my name at the lobby and he said there is no reservation under that name. I gave him my confirmation number,... More 

Helpful?
Thank Marc Y
Brentwood, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 20, 2015 via mobile

Person checking us in was very nice. The room itself was clean and the bed comfortable. We only used the tv and coffee pot which both worked fine. Pool looked nice, but we were only there for one evening. There was no view for us except to a parking lot and massage parlor, but we'd stay there again. Affordable. Also... More 

Helpful?
Thank Reina O
Edinburgh, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 15, 2015 via mobile

We stayed here for just on night on our drive south to Los Angeles. The receptionist was very friendly, the room is clean and spacious. For 10 dollars more you can have a small balcony where you can sit and enjoy the summer nights. 100 dollar deposit required! But they take cash or credit card for that, no problem. Another... More 

Helpful?
Thank Saskia90
Somers Point, NJ
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed October 3, 2015

I booked online via trivago from my car. When I went inside, the owner (I assume) was a bit feisty because I should have just come in to book directly with him. He told me that because I booked online, I would have to wait 15 minutes for my reservation to come in. It wasn't a friendly welcome but I... More 

Helpful?
Thank Linamary69
Rockhampton, Australia
Level Contributor
145 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
1 of 5 stars Reviewed September 20, 2015 via mobile

We stayed one night as a stopover and couldn't get out quick enough in the morning. checkin was easy but things went downhill after that. Our TV wouldn't work and took 45 minutes to fix. Then our toilet blocked up and they said it was our fault, they bought us a drain plunger and garbage bag and told us to... More 

Helpful?
1 Thank aussie_rose64
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed September 9, 2015 via mobile

We booked on priceline for Labor Day weekend. This hotel had the best rates and availability. I had read horrible reviews after booking and was expecting the worse. There was water damage in the bathroom, the shower head was very low, and very little water pressure in one of our rooms, but it was clean. The pool looked okay, but... More 

Helpful?
Thank 180danaj
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