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BEST WESTERN PLUS All Suites Inn

2.5 of 5 500 Ocean St, Santa Cruz, CA 95060
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BEST WESTERN PLUS All Suites Inn
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BEST WESTERN PLUS All Suites Inn
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351 reviews from our community

Traveler rating
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    51
    29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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susanville, United States
1 review
5 of 5 stars NEW

I have been staying here for several years a couple times a month. I always have a good experience. The employees are helpful and courteous. The hotel is clean and the beds are comfortable. I do ask to stay in the back so it is more quiet. Not too far from the Boardwalk

Review collected in partnership with Best Western

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Peoria
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Nice facility with weak human attention to detail. Bathroom had no toilet tissue dispenser- rolls tend to run under the counter. Bad deal. Now towel bar nor curtain at the shower. No bathtub so that was not an option. Stairwell access to garage- broken door closer means street folk have access to the 2nd floor w/o going by the desk.... More 

Review collected in partnership with Best Western

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Studio City, United States
1 review
4 of 5 stars Reviewed 1 week ago

Clean pleasant hotel with nice-sized suites. One of the best available in the small town of Santa Cruz. 5 minutes from good restaurants and the downtown shopping strip. Free breakfast til 9:30...good waffles...decent selection of cereal, yogurt, fruit, toast and bagels. Good sausage, bargain bacon on alternating days. Skip the powdered scrambled eggs.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for taking a moment to leave us a review! Our central location, and full hot breakfast in the mornings are just two of the reasons that our guests love us! I appreciate your comments about the breakfast, but wish to assure you that our eggs are not powdered. They come pre-seasoned and pre-shelled, however they are... More 

Chartley, Massachusetts
Top Contributor
108 reviews 108 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago

It is really hard to find affordable accommodations for a family of five. This facility passed our test. We booked a family sized room which they call a King Queen Suite. There was plenty of room for everyone. They offer a hot serve yourself breakfast that included really great waffles with plenty of other items. The location was OK. We... More 

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your detailed review! Our King/Queen Suite is ideal for a family traveling together. With one king bed in a room in a door that closes, and the queen sized bed out in the main suite area, as well as a fold out couch in the living room area, there’s lots of space and privacy for... More 

West Sacramento, California, Usa
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is recently renovated. The room we stayed in had a front room with a sleeper sofa, TV, microwave, and fridge. The bathroom was spacious with a nice walk in shower and the bedroom part was very nice with a fireplace, desk, and TV. The breakfast in the morning is pretty decent although I suspect the eggs and breakfast... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your review! We’re very proud of the improvements we have made to the property over the last year, lots of great changes to our guest rooms as well as our public areas. Our full hot breakfast buffet in the morning is a fantastic way to start your stay. I wish to assure you that all... More 

1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel, good location. Lobby is cute and beachy feel. Clean and spacious two room suite. You do need to be careful with which type of room you book as they have a few different options. Staff was friendly and accommodating. Free internet is nice.

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your reply! Our property definitely has options for a lot of different room types to fit the needs of any party, and we’re always happy to explain the differences to any guests who have questions. I’m happy to hear that you enjoyed your stay, and I hope you remember us the next time you’re in... More 

Half Moon Bay, California
Top Contributor
295 reviews 295 reviews
79 hotel reviews
241 helpful votes 241 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in one of the renovated rooms and found it to be perfectly fine. The room was large with a couch, desk and chair. Everything was clean and without that icky smell you sometimes get in Best Westerns. The lobby is two story, neat and airy. The staff were very friendly. The breakfast was above average for a Best... More 

Was this review helpful? Yes 1
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you for your review! I appreciate your kind words about our awesome staff and beautiful lobby. The lobby and breakfast area has been newly renovated and has all new furnishings as well as a cool beachy vibe! I’m sorry that you didn’t have a power outlet near your desk. The new desk lamps we will be installing in each... More 

Fresno, California
Contributor
18 reviews 18 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night here over the holiday weekend. The hotel is located walking distance from downtown Santa Cruz. We stayed in a recently renovated room which was huge, clean, and nicely decorated. Our room had no exterior window, which seemed a little odd, but it made for a very quiet night's sleep. The one thing that stood out was the... More 

Was this review helpful? Yes 1
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for taking the time to leave us a review! I’m so happy to hear that our staff was fantastic. Our interior rooms can seem a bit weird on first glance, but you’re right, they definitely make for a very quiet and peaceful night’s sleep. We hope to see you again soon! Cindy McDonald More 

Castro Valley, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel to stay at for business or pleasure. The room was clean, it has a nice airy lobby, and it is walking distance to downtown and not far to the beach! We stayed in a nice room with one bed and a sofa and mini fridge. I would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thanks so much for your review! I’m so happy to hear that everything about your stay was fantastic. Our sofa beds, mini-fridges, and microwaves in each room are definitely great amenities to help make your stay as easy and comfortable as possible. We’ll see you next time! Cindy McDonald More 

Atlanta, Georgia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am sorry this is late, was just talking with a friend about our experience in Santa Cruz and she asked about our room and I had nothing but complements and she asked me if I wrote a review and I said no I hadn't but I really should. So here goes..... My 8 year old daughter and I made... More 

Was this review helpful? Yes 2
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Larry, Thank you so much for leaving this wonderful review. You and your daughter were an absolute delight to have in our hotel, and I was so happy to do everything in my power to make your stay an amazing one. Vacations are such an important part of being a parent, and I really feel strongly that a hotel staff... More 

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Additional Information about BEST WESTERN PLUS All Suites Inn

Address: 500 Ocean St, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS All Suites Inn 2.5*
Number of rooms: 77
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Also Known As:
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Santa Cruz Best Western
Hotel Style:
#9 Business Hotel in Santa Cruz
#12 Romantic Hotel in Santa Cruz
#12 Family Hotel in Santa Cruz

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