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BEST WESTERN PLUS All Suites Inn

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500 Ocean St, Santa Cruz, CA 95060
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1 room 1 guest
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BEST WESTERN PLUS All Suites Inn
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417 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (417)
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    (90)
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    (161)
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    (99)
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    (67)
All months
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed there for one night but would have booked two if we had seen our room and experienced our stay in advance! The King room was very luxurious, modern and spacious; television in the entrance area and an additional one in front of the king bed! The bathroom included a modern shower with a glass wall. The breakfast had... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW

got us a room when our original hotel turn out to be filthy. staff was helpful and rooms were clean. Breakfast was ok for what it is loved the walk in shower our room had. bed was comfortable nice TV. we had no complaints

Review collected in partnership with Best Western

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Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Look...I LIKE the Best Western chain. They are moderately priced and generally a good bargain, but this place? Not so much. Its old, looks old, smells old, feels old...and not in a "quaint historic" sort of way. More in a "we are too cheap to fix our hotel up" sort of way. They are just a few blocks from the... More 

Was this review helpful? Yes 1
Palo Alto, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Hotel had a Motel 6 feel. The photos gave the impression of either a relatively new hotel or one that was fully remodeled. This is not the case. There are still many old rooms ( and I do mean old ) and the so called upgraded ones were on the "cheap" The "free" breakfast was of very low quality -... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
San Jose, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My friends and I decided to take a random 3 days trip to Santa Cruz, and chose what looked like the best bang for buck place to stay. Pros: - Breakfast included: They have a waffle maker (1 large, 1 4-mini), a 4 drink dispenser, and the usual eggs, bacon, sausage, cereal, bagels, and etc. - The hot tub is... More 

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BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello and thank you so much for taking the time to review our hotel! I am so sorry to hear that you had some trouble with our parking lot and were not greeter with the warmth that we pride ourselves on. I am however very happy to see that you were able to enjoy our hotels many amenities such as... More 

henderson, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I had a great experience at this hotel in Santa cruz. It is centrally located to downtown and the boardwalk. The rooms was very clean and well organized. I have no complaints about my 3 night stay. The hotel does not have a pool, it has a large hot tub and a quiet enclosed outdoor patio. The breakfast was great... More 

Review collected in partnership with Best Western

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BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello there and thank you so much for taking the time to review our hotel! I am so pleased that you enjoyed your stay here at our hotel and enjoyed our large breakfast selection during our buffet style complimentary breakfast. I am also happy that you found our hotel clean and well organized. If you have any further questions or... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Wherever you are travelling from to end up in Santa Cruz you will not want to return. Staying at the Best Western All Suites Inn with the free breakfast allowed us to tank up for the day and then go do whatever we wanted and not stop until dinner. So.... we... went to Monterey Beach one day, kayaked, and biked.... More 

Was this review helpful? Yes
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for the wonderful review! I am so happy to see that you were able to take advantage of the full hot complimentary breakfast that we offer our guests each morning. Definitely helps fill you up for a fun filled adventure in our beautiful town! The Good Neighbor policy is not only for “partiers” it is for... More 

La Quinta, California
1 review
1 of 5 stars Reviewed 2 weeks ago

We are loyal and regular Best Western patrons because you usually find consistency. Not this time. Ok, you show up from a 14hr drive and check in at 10:30pm you're likely to have parking issues - but this is on another level. I have no idea where all the remaining guests in the hotel are parked. Outside the 10 standard... More 

Was this review helpful? Yes
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello and thank you for taking the time to review our property. I am very sorry that you had trouble finding parking however the spot that you ended up in is indeed a parking spot. Being so centrally located, we are on a busy street and I do apologize that there was street noise. I also sincerely apologize that the... More 

Wantagh, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our last night in California, traveling with 2 teenagers. What a pleasant stop. The hotel was conveniently located, very clean and with a beachy feel to it. Wonderful, spacious room which was great to stretch out in. I will be back.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello Lisa S and thank you so much for taking the time to review our hotel. I am so happy to read that our hotel worked out for you and your family and we were able to help end your trip on a great note. We are centrally located just three blocks from downtown and about a mile from the... More 

Carson, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was really clean and comfortable. Showers were really nice and liked the vanity area outside of the shower. Parking is not the greatest, did not like the location of the Handicap spot that was offered.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much taking the time to review the hotel! I am so happy that you found our property to be clean and comfortable and enjoyed our new renovated room complete with walk in showers and large vanities. I am however sincerely sorry that you did not like our handicapped accessible parking lot located on Soquel Ave. It is... More 

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