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BEST WESTERN PLUS All Suites Inn

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500 Ocean St, Santa Cruz, CA 95060
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BEST WESTERN PLUS All Suites Inn
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BEST WESTERN PLUS All Suites Inn
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354 reviews from our community

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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, Colorado
Top Contributor
101 reviews 101 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This building is "chopped up" so there are good rooms and bad rooms so make sure you check out your room before checking in. Our livingroom area was be dark and dingy with horrible lighting. The bedroom was nice and bright. The bed and huge new tv's were nice. If you don't mind worn out and dated furniture, it all... More 

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Santa Cruz, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Many hotels and motel conversions to choose from in Santa Cruz. Best Western Plus Suites was a good choice for price, location and comfort. Did not feel like a motel conversion, but the hotel amenities are dated. I would stay here again, it was clean, and the staff were exceptionally friendly. Thought it was funny how many people had trouble... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
San Diego, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Wonderful experience. Breakfast value was excellent. Friendly staff. The windows faced a brick wall, while not scenic, the lack of natural light was actually nice in the early morning. We were located near the kitchen and breakfast area, but there was no excessive noise. Shower was huge and very nice. Microwave and refrigerator were appreciated. Fitness room was a nice... More 

Review collected in partnership with Best Western

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BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your review! I am happy to hear that you had such a great stay with us, and that our staff treated you right. I agree with you that while a wall might not be the most picturesque of views, it’s definitely a plus to help ease that early morning sunlight into your room. I’m glad... More 

susanville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been staying here for several years a couple times a month. I always have a good experience. The employees are helpful and courteous. The hotel is clean and the beds are comfortable. I do ask to stay in the back so it is more quiet. Not too far from the Boardwalk

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your review, and for your continued loyalty! I’m so happy to hear that you always have a great experience, and we’ll see you again soon! Cindy McDonald Front Office Manager More 

Peoria
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Nice facility with weak human attention to detail. Bathroom had no toilet tissue dispenser- rolls tend to run under the counter. Bad deal. Now towel bar nor curtain at the shower. No bathtub so that was not an option. Stairwell access to garage- broken door closer means street folk have access to the 2nd floor w/o going by the desk.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your review. I have submitted your issues to our ownership for them to bear in mind for future renovations, and I appreciate your feedback. Our garage door was repaired on the day of your check-out, and now closes automatically as it should, to ensure the safety and security of all of our guests. Please feel... More 

Studio City, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Clean pleasant hotel with nice-sized suites. One of the best available in the small town of Santa Cruz. 5 minutes from good restaurants and the downtown shopping strip. Free breakfast til 9:30...good waffles...decent selection of cereal, yogurt, fruit, toast and bagels. Good sausage, bargain bacon on alternating days. Skip the powdered scrambled eggs.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for taking a moment to leave us a review! Our central location, and full hot breakfast in the mornings are just two of the reasons that our guests love us! I appreciate your comments about the breakfast, but wish to assure you that our eggs are not powdered. They come pre-seasoned and pre-shelled, however they are... More 

Chartley, Massachusetts
Top Contributor
108 reviews 108 reviews
26 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed February 23, 2015

It is really hard to find affordable accommodations for a family of five. This facility passed our test. We booked a family sized room which they call a King Queen Suite. There was plenty of room for everyone. They offer a hot serve yourself breakfast that included really great waffles with plenty of other items. The location was OK. We... More 

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your detailed review! Our King/Queen Suite is ideal for a family traveling together. With one king bed in a room in a door that closes, and the queen sized bed out in the main suite area, as well as a fold out couch in the living room area, there’s lots of space and privacy for... More 

West Sacramento, California, Usa
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 23, 2015

The hotel is recently renovated. The room we stayed in had a front room with a sleeper sofa, TV, microwave, and fridge. The bathroom was spacious with a nice walk in shower and the bedroom part was very nice with a fireplace, desk, and TV. The breakfast in the morning is pretty decent although I suspect the eggs and breakfast... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your review! We’re very proud of the improvements we have made to the property over the last year, lots of great changes to our guest rooms as well as our public areas. Our full hot breakfast buffet in the morning is a fantastic way to start your stay. I wish to assure you that all... More 

1 review
4 of 5 stars Reviewed February 22, 2015

Nice hotel, good location. Lobby is cute and beachy feel. Clean and spacious two room suite. You do need to be careful with which type of room you book as they have a few different options. Staff was friendly and accommodating. Free internet is nice.

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your reply! Our property definitely has options for a lot of different room types to fit the needs of any party, and we’re always happy to explain the differences to any guests who have questions. I’m happy to hear that you enjoyed your stay, and I hope you remember us the next time you’re in... More 

Half Moon Bay, California
Top Contributor
299 reviews 299 reviews
78 hotel reviews
244 helpful votes 244 helpful votes
4 of 5 stars Reviewed February 18, 2015

I stayed in one of the renovated rooms and found it to be perfectly fine. The room was large with a couch, desk and chair. Everything was clean and without that icky smell you sometimes get in Best Westerns. The lobby is two story, neat and airy. The staff were very friendly. The breakfast was above average for a Best... More 

Was this review helpful? Yes 1
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you for your review! I appreciate your kind words about our awesome staff and beautiful lobby. The lobby and breakfast area has been newly renovated and has all new furnishings as well as a cool beachy vibe! I’m sorry that you didn’t have a power outlet near your desk. The new desk lamps we will be installing in each... More 

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