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BEST WESTERN PLUS All Suites Inn

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500 Ocean St, Santa Cruz, CA 95060
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BEST WESTERN PLUS All Suites Inn
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BEST WESTERN PLUS All Suites Inn
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366 reviews from our community

Traveler rating
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    129
    54
    32
    26
See reviews for
160
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, California
Top Contributor
168 reviews 168 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed yesterday NEW

Have stayed at this hotel a few times, is a couple of miles from the beach boardwalk, but easy to find and get to. Rooms have always been nice, and we will usually book one of the nice larger suites. Last couple of times that we have been there, has been some type of renovation going on, so hopefully they... More 

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Utrecht, The Netherlands
Top Contributor
143 reviews 143 reviews
48 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here after reading reviews on this site and another, and took the tips - booked a 3rd floor room and made sure it was in the renovated section. I had a double room on the third floor, and asked for one with good light. Pros: Room was very clean, which is a big plus in my book (though I... More 

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Bakersfield, California
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Place - Every room is a suite, so it is nice to have the extra space in the room! The rooms were sort of updated, and the lobby is large and open. A typical hotel continental breakfast is offered. Service - The staff seemed conscientious and we had no problems with our stay. We were allowed a late checkout with... More 

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Stockton, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Married with kids stay. Passing through from Half-Moon Bay, we decided to stay overnight at the BW since our usual inn was booked. The pros: reserving the room was convenient as we did it driving in to town, we felt like welcomed guests upon check-in, very knowledgeable staff, and we got a sweet deal on a 2 room Suite, free... More 

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Senior Contributor
27 reviews 27 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a two bedroom, two bathroom suite with a large living area suite connecting the two. It was very roomy and the beds were comfortable. The bathrooms were large and clean and the bathroom amenities provided were nice. The only odd thing was that there was a distinct smell when we checked in - almost like some type of... More 

Was this review helpful? Yes 1
NoVa,VA
Contributor
20 reviews 20 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had a refurbished room but this was actually the worst night’s sleep I got on the trip. It had a king-size bed and a pull-out couch, except the pull-out couch was the size of a crib and the coils were uncomfortable even after I put down pillows to sleep on!! Breakfast was included and was pretty nice, though.

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Elk Grove, California
Top Contributor
96 reviews 96 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a two bedroom suite and it was huge! Our room was clean, comfortable, quiet, well equipped and nicely appointed. The staff was friendly, helpful and efficient. Customer service at both the property, and the 1-800-reservation call center was excellent. The pros of this property - walking distance to movies, shops, and restaurants, free wifi, free breakfast, super quiet,... More 

Was this review helpful? Yes 1
Hayward, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was spacious, quiet, and very clean hotel. The staff was very friendly. And the breakfast was fresh and good. I've stayed in Santa Cruz many times at different hotlels but this is my favorite place to stay from now on.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Camarillo, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Not a BW Plus Quality. Would not stay here again! "Sofa bed" was a twin only...couldn't even fit my family. Should've specified it was a "twin" because, in my experience, a "sofa bed" is at least a double. Room was icky and dark.

Review collected in partnership with Best Western

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Concord, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Best hotel and staff ever!!! We have never enjoyed trip accommodations like we did at this hotel. The staff are the most friendliest, courteous, helpful and caring people we have ever stayed with. They quickly resolved any problems we experienced, recommended great restaurants and sights to visit and if they didn't have an answer to a question they would search... More 

Review collected in partnership with Best Western

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