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BEST WESTERN PLUS All Suites Inn

2.5 of 5 500 Ocean St, Santa Cruz, CA 95060
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BEST WESTERN PLUS All Suites Inn
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BEST WESTERN PLUS All Suites Inn
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329 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Angeles, Washington
Contributor
14 reviews 14 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located at a busy corner, but our room on the back side of the hotel was really quiet. Had excellent sleep in this hotel. We only needed a place to sleep as we were in town visiting family for the thanksgiving holiday, more than adequate for this purpose. The room was spacious, although quite dark. The parking... More 

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Sylmar, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was very pleasantly surprised by this hotel. It is difficult to find hotels with 2 bedroom units. The room was perfect, quiet, and comfortable. Location was convenient very close to downtown Santa Cruz. The breakfast area was roomy and very comfortable. The free wifi was a plus.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your review! I am so pleased to hear that you had a comfortable stay at our hotel. We offer many different sized suites that are sure to meet the needs of any of our guests, no matter the size of your party. With free wireless internet, a full hot breakfast in the morning, and free... More 

Santa Cruz, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The room had many broken items. The breakfast was terrible. The front desk employee was not available for help nor did they answer the phone when we called 3x. They charged us for an extra night that we didn't book and refused to refund us. The maids did not clean the room very well.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

I’m so sorry about the experiences you had during your stay. My front desk agent was unable to provide you with the free early check-out that we often offer, because you were booked into the room for two nights, over a holiday, upon which we had a two night minimum stay. For the inconveniences you had, although you stayed in... More 

Townsville, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We could not have been happier with our stay at the All Suites Inn, Santa Cruz. The staff were friendly and very helpful. The room was comfortable and roomy. Any minor issues that arose, were attended to quickly. Staff were obviously very proud of their hotel and their city. Local knowledge and tips were provided. Would definately stay again if... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Wow, thanks for the awesome review! Our staff really is very proud of our property, and our lovely city. We do everything we can to ensure each of our guests have the best possible Santa Cruz experience! We all feel that is really important, especially when people come from as far away as you have. Thanks again for sharing your... More 

Woodland, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Very conveniently located. Walking distance to downtown and serveral resturants. Short drive to the beach. The rooms were clean and comfortable and the breakfast was good. A little noisy location, but that's the trade off for being close to town

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thanks so much for taking a few moments to leave us a review! I am so happy to hear that you enjoyed your stay. Please feel free to request a quiet room on your next stay and we will be happy to place you into one of our lovely interior rooms, or in the back area of the property further... More 

Fresno, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I took my three children for a overnight surf trip while my husband was out of town. Having never attempted a trip without him, I found the hotel a perfect stay, as it is conveniently located and close to shopping. Overall, the hotel is comfort, clean, and the breakfast is, by far, one of the best in Santa Cruz. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you for taking the time to leave us a review! I am so happy to hear that our hotel was the perfect fit for your family! Our clean, comfortable, rooms; full hot breakfast in the mornings; and amazing, friendly staff are just some of the reasons that our guests love us and keep coming back. We hope to see... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 13, 2014

We stayed here with our toddler and the rooms are pretty clean. The people that work there are very nice. The bed was good, which is so important to us. The Inn is located on the corner and the parking is located on the opposite side of the lobby. I would stay here again.

Was this review helpful? Yes 1
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thanks so much for your review! You’re right, our entrance is a bit odd because we do not have an area to pull your car directly up to our lobby entrance. Instead, guests checking into our hotel should pull directly into the parking garage on Ocean St, and from there either enter our elevator entrance inside the garage, or exit... More 

SALINAS, United States
1 review
5 of 5 stars Reviewed November 7, 2014

The staff was very guest friendly and engaging on both of my recent visits.The full breakfast is plentiful to help you get your day started.Downtown shops and eateries are a 5 minute drive as well as the Wharf if you like Seafood.All of the rooms are Suites with plenty of new amenities and plenty of space

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thanks so much for taking a moment to leave us this great review! Our super friendly staff, and full hot breakfast are just a couple of the reasons that our guests love us and return again and again. Our central location near Downtown Santa Cruz and only a little over a mile from the Beach Boardwalk and Wharf is great... More 

FRANKLIN
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 5, 2014

We were in Santa Cruz in mid-October and had made two reservations (2 nights each stay separated by one night out of the area) through Travelocity. When we arrived for the first one, we were there a bit before check-in and they had a room ready for us. Great accommodations, comfortable and very clean room. They said it was newly... More 

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Wow! Thank you so much for leaving such an amazing and detailed review of our property and staff! I’m so happy to hear that although there was a bit of confusion with your reservation our agent was able to provide you with great service and get you into a room as quickly as possible. I really appreciate your sharing your... More 

Santa Cruz, United States
1 review
5 of 5 stars Reviewed November 3, 2014

My family stayed at this hotel for my brother's wedding. Our room had 2 queen beds and a sitting area with a couch and two televisions. It was clean and spacious. The hotel has free wi-fi and a nice continental breakfast. A great value for downtown Santa Cruz!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thanks so much for taking a moment to leave us this great review! We love to hear when our guests felt comfortable and happy with their stay. I hope we will see you again the next time your travels bring you to the Santa Cruz area! Cindy McDonald More 

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Additional Information about BEST WESTERN PLUS All Suites Inn

Address: 500 Ocean St, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS All Suites Inn 2.5*
Number of rooms: 77
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TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Priceline, getaroom.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN PLUS All Suites Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Santa Cruz Best Western
Hotel Style:
#7 Business Hotel in Santa Cruz
#10 Family Hotel in Santa Cruz

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