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BEST WESTERN PLUS All Suites Inn

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500 Ocean St, Santa Cruz, CA 95060
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BEST WESTERN PLUS All Suites Inn
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BEST WESTERN PLUS All Suites Inn
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363 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockton, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Married with kids stay. Passing through from Half-Moon Bay, we decided to stay overnight at the BW since our usual inn was booked. The pros: reserving the room was convenient as we did it driving in to town, we felt like welcomed guests upon check-in, very knowledgeable staff, and we got a sweet deal on a 2 room Suite, free... More 

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Senior Contributor
27 reviews 27 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a two bedroom, two bathroom suite with a large living area suite connecting the two. It was very roomy and the beds were comfortable. The bathrooms were large and clean and the bathroom amenities provided were nice. The only odd thing was that there was a distinct smell when we checked in - almost like some type of... More 

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NoVa,VA
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We had a refurbished room but this was actually the worst night’s sleep I got on the trip. It had a king-size bed and a pull-out couch, except the pull-out couch was the size of a crib and the coils were uncomfortable even after I put down pillows to sleep on!! Breakfast was included and was pretty nice, though.

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Elk Grove, California
Top Contributor
96 reviews 96 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a two bedroom suite and it was huge! Our room was clean, comfortable, quiet, well equipped and nicely appointed. The staff was friendly, helpful and efficient. Customer service at both the property, and the 1-800-reservation call center was excellent. The pros of this property - walking distance to movies, shops, and restaurants, free wifi, free breakfast, super quiet,... More 

Was this review helpful? Yes 1
Hayward, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was spacious, quiet, and very clean hotel. The staff was very friendly. And the breakfast was fresh and good. I've stayed in Santa Cruz many times at different hotlels but this is my favorite place to stay from now on.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Camarillo, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Not a BW Plus Quality. Would not stay here again! "Sofa bed" was a twin only...couldn't even fit my family. Should've specified it was a "twin" because, in my experience, a "sofa bed" is at least a double. Room was icky and dark.

Review collected in partnership with Best Western

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Concord, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Best hotel and staff ever!!! We have never enjoyed trip accommodations like we did at this hotel. The staff are the most friendliest, courteous, helpful and caring people we have ever stayed with. They quickly resolved any problems we experienced, recommended great restaurants and sights to visit and if they didn't have an answer to a question they would search... More 

Review collected in partnership with Best Western

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Shasta Lake, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Staff person we had upon arrival was above and beyond any front desk staff person we have had at ANY motel! Rooms are extremely large. Everything was clean and well kept. Decor in dining lounge area was very nice. We have stayed at several Best Western Motels but this one is the best we've stayed at.

Review collected in partnership with Best Western

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Denver, Colorado
Top Contributor
100 reviews 100 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This building is "chopped up" so there are good rooms and bad rooms so make sure you check out your room before checking in. Our livingroom area was be dark and dingy with horrible lighting. The bedroom was nice and bright. The bed and huge new tv's were nice. If you don't mind worn out and dated furniture, it all... More 

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Santa Cruz, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Many hotels and motel conversions to choose from in Santa Cruz. Best Western Plus Suites was a good choice for price, location and comfort. Did not feel like a motel conversion, but the hotel amenities are dated. I would stay here again, it was clean, and the staff were exceptionally friendly. Thought it was funny how many people had trouble... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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