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BEST WESTERN PLUS All Suites Inn

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500 Ocean St, Santa Cruz, CA 95060
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BEST WESTERN PLUS All Suites Inn
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390 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Kansas City, Kansas
Level Contributor
50 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Getting to this hotel was a challenge. Between one way streets and a non-existent entry, it took us a while to figure out where to park (a non-compact car) and get to the check-in desk. Once in, the desk clerk was very friendly and found us a room on the 2nd floor. It was very quiet, as long as the... More 

Was this review helpful? Yes
Rancho Cordova, California, United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our second stay at this hotel, seems like this hotel will be our hotel of choice when in the Santa Cruz area. The room we stayed in this time was nice, #225. Although the floor/rug needs to be replaced, we really enjoyed our room with a balcony. Check in was wonderful and quick, parking on Sunday, Monday and... More 

Was this review helpful? Yes
San Francisco, United States
5 of 5 stars Reviewed 2 days ago NEW

We needed a place near the court house for our family of five to stay for my son's court hearings. Ashley was great at accommodating our families needs for our stay. I highly recommend as it is very convenient to everything, has nice hot tub, full breakfast and quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes
California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We have stayed here before and like the hotel. Parking is very hard to find a place and people are doubled parked and parked in "tow away zone" all evening and morning and it was hard for us to get our car out of the garage due to the illegal parking. Two other couples came to help celebrate my Birthday... More 

Review collected in partnership with Best Western

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Brandon, Fl, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The only problem was the noise from the street and family above me had some small children that made a lot of comotion by running up and down the room. Everything else was excellent. The staff was very friendly, the breakfasts was good quality and the location was great for me because I walked the some good restaruants.

Review collected in partnership with Best Western

Was this review helpful? Yes
Glennville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We were very pleased with our stay. We have 5 kids and needed extras of several things. The staff responded immediately. The breakfast was very good and the suite was suitable for our needs. The only down-side was that the beds were not comfortable for my husband and I.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Hello Shawna! Thank you so much for taking the time to review our hotel! I am so pleased that we were able to provide you and your family with fast and efficient service during your stay here. Being an All Suites property, we love being able to accommodate larger families with rooms that will fit everyone comfortably. I am sorry... More 

Stillwater, Oklahoma
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

On a two week vacation in California and Oregon, our night in Santa Cruz was the only room we waited to book until we got there, not knowing if we'd stay in San Fran or keep driving. Anyhow, booked this at the last minute and was impressed with the location and the room. For the price, it's nothing special, but... More 

Was this review helpful? Yes
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for taking the time to review our property! I am so happy that we were able to accommodate you last minute and that the location and room were impressed you. Being centrally located just blocks from downtown and a mile from the Santa Cruz Beach Boardwalk makes travel easy for our guests. I am also very... More 

Birmingham, Alabama
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Planned one night stay. Easy access and parking. Clean spacious suite. Great value. Will stay here again. Kudos to Ashley at reception. She was kind, efficient and had wealth of info regarding places to eat and visit.

Was this review helpful? Yes 1
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for your review! Ashley is one of our amazing front desk agents and I can’t wait to share your review with her. She will be so happy to hear that she exceeded tests expectations and made an impression on them. Our front desk staff is available to our guests 24 hours a day and are a... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

VERY happy with this hotel!! Clean, comfortable and friendly, helpful staff. They offered to uprade our room for our anniversary and turned down the heat in the hot tub so our kids could swim. The maids clean the rooms really well. Also, the best hotel eggs I have ever had!

Was this review helpful? Yes
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for taking the time to review our property and congratulations on your anniversary!! I absolutely LOVE to read reviews like this. I am so pleased to hear that the front desk staff was able to provide you with an upgrade for your anniversary. We love, when availability permits, being able to make a special trip even... More 

ROHNERT PARK
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is easy to get to, the staff is efficient friendly and very helpful, the breakfast is really a good one with a pleasant place to relax. It is close to the beach and the Santa Cruz boardwalk The rooms are furnished nice and the beds are really comfortable

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Desk Supervisor at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for taking the time to review our property! I am so pleased to hear that you enjoyed your stay with us. Our large lobby, complete with television, board games, Xbox, couches and seating area offer our guests a wonderful area to enjoy our complimentary breakfast, and also to kick back and relax. I am so glad... More 

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