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BEST WESTERN PLUS All Suites Inn

2.5 of 5 500 Ocean St, Santa Cruz, CA 95060
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BEST WESTERN PLUS All Suites Inn
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BEST WESTERN PLUS All Suites Inn
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338 reviews from our community

Traveler rating
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142
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Pleasanton, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

The hotel is a very nice property within walking distance to the beach. Stayed in a suite on 3rd floor. Fireplace was not working when we arrived, however was fixed when we returned from dinner. Room phone did not work and could not be fixed. Glass blocks next to door let in way too much light from hall lights

Review collected in partnership with Best Western

Was this review helpful? Yes
Los Angeles, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I love the funky vibe of Santa Cruz. The Best Western Plus is within walking distance to downton and the boardwalk and a couple of miles from UCSC. The hotel is very clean and the staff is excellent. It is my go to hotel when I am in Santa Cruz.

Review collected in partnership with Best Western

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Clearwater, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spend at least one week a year in Santa Cruz and are loyal patrons of this hotel. The people are extremely friendly and accommodating. The new manages, Cindy McDonald, gave us a very good rate for the full week and upgraded us to a spacious suite because of our Best Western status. She even kept us in the same... More 

Was this review helpful? Yes 1
Wildomar, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We ended up staying here after having to check out of the Hampton Inn up the road due to noise. When the staff member at the front desk at the Best Western heard our nightmare of a story, she went out of her way to make sure that we had a nice quiet room. She made sure that we were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for sharing your experience with the Tripadvisor Community! I am so happy to know that everyone on my staff did whatever possible to make sure you had a nice quiet stay in a fantastic room. Our pre-registration at the desk is one of the essential ways we make sure that our guests can go and enjoy... More 

Claremont, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I only stay at Best Westerns; the one in Santa Cruz was great; staff, lobby, amentities,food and room were all wonderful.The staff was very pleasant and helpful. I can't wait to go back again. The lobby is beautiful!! I highly recommend this hotel!!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thanks so much for your loyalty to Best Western Hotels! I am thrilled to know that we have exceeded your expectations, and provided a wonderful stay. Our newly renovated lobby really is gorgeous, and our renovated rooms are beautiful as well. I’m glad that our staff was great, and we can’t wait to see you again! Cindy McDonald More 

lincoln, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice big rooms, perfect for families. The breakfast was good and the hotel is very clean. The location is not far from the beach, but a bit more than walking distance. Overall, it is a nice hotel for the money.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thanks for your short and sweet review of our property! We’re located about a mile from the beach and about a half mile from Downtown Santa Cruz. In the summer there is a trolley which picks up about a 5 minute walk from our property and runs to the Boardwalk and Wharf area throughout the day. I’m very glad that... More 

Pleasanton, California
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What is the second best thing about vacations? The first is not having to wake up to get ready for work. And now the second best reason.....the comforts of home in a well located hotel. No it isn't a five star luxury hotel but what it does have is a family friendly room big enough for a family of 2-4... More 

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Wow thanks for your great review! We work hard as a team to ensure that each of our guests feels comfortable, and I love to hear when our guests find all of the comforts of home. Our spacious suites are designed to fit the budgets and space needs of travelers of all types, while making sure that each guest has... More 

Seattle, WA
Contributor
12 reviews 12 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a one bedroom suite that had 2 queen beds and a pull out sofa in the living area. The room was quiet with updated furnishings, comfortable and very clean. We drove from Seattle to Disneyland staying in all Best Westerns on the way down, and this was by far the best one! Breakfast was in a beautiful... More 

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thanks so much for taking the time to leave us a review! I’m so happy that our team made you feel welcome and comfortable, and that you would stay with us again. I love to hear when people have stayed at multiple locations in a trip and we really stand out to them. I will be sure to share your... More 

Central Valley, California
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here one night and (fortunately) got a great rate at a discount site. LOCATION: the hotel is at the corner of Ocean Street and Soquel Ave. Our room was on the 3rd floor and faced Soquel and the hot tub. Needless to say, we could easily hear the traffic and guests enjoying the hot tub! We are usually... More 

Was this review helpful? Yes 1
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for taking the time to leave such a detailed review and share your experience with the Tripadvisor community! I apologize for the issues you had with your room, and would like to assure you that as part of our renovation we are getting a lot of new furniture for the property and many of your concerns... More 

Port Angeles, Washington
Contributor
14 reviews 14 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 11, 2014

This hotel is located at a busy corner, but our room on the back side of the hotel was really quiet. Had excellent sleep in this hotel. We only needed a place to sleep as we were in town visiting family for the thanksgiving holiday, more than adequate for this purpose. The room was spacious, although quite dark. The parking... More 

Was this review helpful? Yes
BWAS95060, Front Office Manager at BEST WESTERN PLUS All Suites Inn, responded to this review

Thank you so much for leaving us a review! I love hearing when our guests come out for the holidays, and we really appreciate your sharing this special time with us. I’m sorry to hear that your room was dark, fortunately we have just received new lighting for many of our rooms. I know our parking lot can be a... More 

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Additional Information about BEST WESTERN PLUS All Suites Inn

Address: 500 Ocean St, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS All Suites Inn 2.5*
Number of rooms: 77
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Also Known As:
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Santa Cruz Best Western
Hotel Style:
#9 Family Hotel in Santa Cruz
#10 Business Hotel in Santa Cruz
#11 Romantic Hotel in Santa Cruz

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