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All 51 Santa Cruz hotels

BEST WESTERN Inn

2.0 of 5 Motel   |   126 Plymouth Street, Santa Cruz, CA 95060
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Ranked #30 of 51 hotels in Santa Cruz
A recent review
4 of 5 stars reviewed 2 days ago
Barbara D Thousand Oaks, United States
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80 people have reviewed this hotel

Traveler rating
    17
    23
    12
    11
    17
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28
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12
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Thousand Oaks, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel is clean and the front desk staff caring and friendly. Breakfast was traditional Best Western continental hot breakfast; help yourself - and there is a gym with a few modern pieces of equipment always available. I felt comfortable and slept well. the room was very large and had a microwave and fridge so I could stay in the... More

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San Francisco
2 reviews
4 of 5 stars Reviewed 1 week ago

Staff was friendly and helpful. The room was clean and odor free. The continential breakfast was very good. There was a variety of foods to choose from which satisfied our appetites. Parking was a little tight, but doable.

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Stanford, California, USA
2 reviews
4 of 5 stars Reviewed 1 week ago

The price of the guest room is reasonable compared to other hotel with the same service quality. The wireless internet is acceptable. The only problem is that is is close to a traffic area and sometimes it is a but noisy in the morning time. However, it is quiet at midnight. The jacuzzi is also very nice too. We quite... More

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1 review
3 of 5 stars Reviewed 1 week ago

This hotel was located in a convenient area of the Highway One corridor. The price of a room was reasonable. The breakfast was okay but not great. However, the room was dirty and the fabric armchair was stained and dirty. It made me wonder about the rest of the room that you could not tell, like the dark carpet.

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oceanside, United States
2 reviews
1 of 5 stars Reviewed 4 weeks ago

the customer service was terrible. The front desk was not helpful. Ask how to get to the wharf and said just drive down the street. Breakfast was terrible no high chairs for children. the waffle maker was dirty. Breakfast was gross, potatoes and sausage throw together. Rooms were dirty and dusty. Spa was terrible, Parking lot was dirty. water level... More

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Sacramento, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel was one of the nicest Best Westerns I've stayed in and I use Best Western on a regular basis when traveling. The rooms were crisp and clean and the pool and jacuzzi were convenient and comfortable. The staff was especially good and helpful.

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Half Moon Bay, California
Top Contributor
239 reviews 239 reviews
70 hotel reviews
214 helpful votes 214 helpful votes
1 of 5 stars Reviewed February 18, 2014

I hate to give a very negative review but I can't help it here. If I had not pre-paid I would have left after the first night. Where to begin: surly front desk staff and when I went to check out I waited 5 minutes for someone to return to the front desk. I just dropped my key on the... More

Was this review helpful? Yes 4
Castle Rock, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 8, 2014

The staff were friendly and the price was acceptable, but that's not a good enough reason to stay there. The plain white sheets and bedspread were all stained in the middle. Yuk! When this was brought to the attention of the staff, they tried to quickly cover it up before I could show somebody. I caught them in the act... More

Was this review helpful? Yes 3
Rocklin, CA, United States
1 review
5 of 5 stars Reviewed February 8, 2014

We love to visit Santa Cruz and this Best Western is in a perfect location for us. Near the beach, the wharf and lots of great restaurants, plus the rates are good despite the fact that the hotel has been there for quite a long time. Coming off of Hwy. 17 So., it is literally across the street from the... More

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A TripAdvisor Member
4 of 5 stars Reviewed January 23, 2014

Needed a place central to UC Santa Cruz and Boardwalk/Downtown and was on a budget. This motel was recommended by a friend whose relative goes to UCSC. I Know Best Western's image and knew we could get a decent, clean room and we were not disappointed! The daily breakfast selections were an added bonus.

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Additional Information about BEST WESTERN Inn

Also Known As:
Best Western Santa Cruz
Santa Cruz Best Western
Address: 126 Plymouth Street, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Santa Cruz
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn 2*
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