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Americas Best Value Inn & Suites-Boardwalk

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505 Riverside Ave, Santa Cruz, CA 95060
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Americas Best Value Inn & Suites-Boardwalk
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64 Reviews from our TripAdvisor Community

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HOUSTON
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed only for one night and was pretty tired reaching in. check in was so quick and hardly took a minute. we could park next to our room and walk in as if i was in my home. room was little small to my Texas taste but i would not complain. it was clean and neat for an older... More 

Helpful?
Thank shiazv
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear Shiazv, We are glad to hear that your check-in experience was efficient and that the room's cleanliness met your standards. However, I apologize that our continental breakfast was not a standard we met with you. Our various pastry choices, cereals, breads and juices are to satisfy different dietary needs. We will discuss other items to add to our continental... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 28, 2015

This is a budget motel, and older place, in the process of being fixed up. But it is an exceptional value - AAA rated 2 diamond, nice small breakfast, amenities in the room which include iron and ironing board, hairdryer, coffee maker, clock, and LUXURIOUS, THICK TOWELS! (How often do you see really good towels in a budget motel?) They... More 

Helpful?
Thank 96donalds
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Thank you 96donalds for your positive review. Value prices for a comfortable stay is our top priority at America's Best Value Inn and Suites - Santa Cruz. We hope we have more chances with you so you can see our rooms fully renovated. Thank you once again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 21, 2015

Our room was located inside the courtyard style parking lot area, which was monitored by security cameras so we felt pretty safe. I saw some of the reviews said it was scary which is true if you get the rooms not in the central block where I was. The room overall felt like a semi clean motel room. The Bathroom... More 

Helpful?
1 Thank Brent R
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear Brent R., Thank you for taking time to write a review. We appreciate all feedback to keep all our guests happy with the value of our rooms. Our rooms are still being renovated to exceed our guests standards. Please think of us during your next stay in Santa Cruz. Once again, thank you for your feedback. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 4, 2015

Great two night stay ! Comfortable, clean, mini-fridge, micro, breakfast, xlnt staff and close to the boardwalk... we had one of the few rooms facing the street, we heard the traffic, but really wasn't an issue & across the street was a small park and the river... So wherever the room (courtyard/ street-side) we would definitely stay there again.

Helpful?
1 Thank Lets R
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Thank you Lets R for writing a positive review on America's Best Value Inn and Suites. We appreciate you taking the time to give us feedback so we can continue giving our guests great service and value during their stay. Thank you once again and we hope you stay with us again during your next trip to Santa Cruz. More 

Sparks, Nevada
1 review
4 of 5 stars Reviewed September 28, 2015

Was not able to check in on night that was reserved for my 2-night stay as evening flight into nearby San Jose was cancelled for undisclosed mechanical reasons and no other flights were available. It was not practical to rent a car and drive instead, so dealt with front desk Yeselia by phone who made several attempts to try to... More 

Helpful?
Thank agr4
vpanchal, Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Thank you for writing a review on the property. We appreciate the time you took to write this as we take costumer service very seriously at America's Best Value Inn and Suites. Please think of us during your next trip to Santa Cruz. More 

Madrid, Spain
Level Contributor
109 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed September 13, 2015

My room was at the back of the motel. The door of my room led directly into a dark street, my door straight to the sidewalk. I had people walking one foot away from my door and window, noisy skaters, people singing rap, just a step from my window. I had to go to my car at night to get... More 

Helpful?
Thank innoluap
vpanchal, Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear innoluap, We apologize that you were unhappy with your room. We take security very seriously. We have well lit parking areas surrounding the hotel. Although we have several rooms facing the street, the door does not lead straight to the sidewalk nor do the windows. The streets are well lit for pedestrians at night and there are no dark... More 

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Carpinteria, California
Level Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 7, 2015

I booked this place for the 4th of July weekend spend with my friends. There were 3 of us so I booked the 2 queen room. The folks who greeted me were somewhat warm, the young woman who I assume is the daughter is the friendliest of the crew. I was given room 135 which is an end unit. The... More 

Helpful?
1 Thank CA_dreamer__103066
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear CA_dreamer_103066, Thank you for your review. We acknowledge the limited options for breakfast and are constantly changing our options in order to accommodate a variety of dietary needs. We are glad you enjoyed your stay and we hope you think of us during your next stay in Santa Cruz. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2015

It was good for the price. Nice value with a central location though it isn't a location you want to walk around at night. Well maintained and nice staff. Short drive to most anywhere in Santa Cruz...

Helpful?
1 Thank Rob P
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Dear Rob P, Thank you for choosing America's Best Value Inn and Suites for your stay. We appreciate your time in writing this review and we hope we get the opportunity to see you once our renovations are done so you can continue receiving great value at our property. Thank you once again. More 

1 review
4 of 5 stars Reviewed June 27, 2015 via mobile

Great place for the price. It was fairly clean. The carpets could use shampooing. I appreciated having a refridgerator and microwave in my room for cheaper eating purposes. Noise level was fine. Parking acceptable. Great distance to the boardwalk. Staff was friendly and efficient. But I was also not disturbed through my stay. Good memories.

Helpful?
Thank SHANNON M
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

Thank you SHANNON M for staying with us and for taking the time to write a review. Our staff is committed to bringing great service to our guests. We have been deep cleaning the carpets more often, especially during busy months so that our guests do not encounter the same problem you did. I apologize for the experience you had... More 

Coral Springs, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 28, 2015

I just stayed 1 night, what a nice little hotel, very good location, 5 minute walk to beach. The staff was very nice and helpful and my room was big and included a small kitchen, no frills but a super value.

Helpful?
2 Thank ljmaguire
vpanchal, General Manager at Americas Best Value Inn & Suites-Boardwalk, responded to this review

ljmaguire, Thank you for your positive review. We strive to give our guests a pleasant experience at our hotel with great service and value. Thank you for choosing America's Best Value Inn and we hope to see you again. More 

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