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All 51 Santa Cruz hotels

Coastview Inn

2.0 of 5 Hotel   |   301 Beach St, Santa Cruz, CA 95060
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58%
Ranked #26 of 51 hotels in Santa Cruz
A recent review
3 of 5 stars reviewed 1 week ago
DJSin408 San Jose, California
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188 people have reviewed this hotel

Traveler rating
    35
    72
    42
    9
    30
See reviews for
63
64
10
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
San Jose, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It was easy to check in, as soon as we walked in the room it had a smell. There was NO shower curtain and not enough towels. Rooms need to be updated! the pool is nasty and NOT heated. Parking sucks balls.. Other than that we liked the location rite across from the beach/boardwalk.

Was this review helpful? Yes 1
Coastview I, Guest Relations Manager at Coastview Inn, responded to this review

Thank you for your review of the Coastview Inn. Please accept our sincere apologies for problems encountered during your stay. I have forwarded your comments to the GM and owner. Clean and comfortable rooms are a priority for us, so for you to have any issues, like no shower curtain and towels, during your stay with us is unacceptable. As... More

Houston, Texas
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Not only I was I extremely disappointed in the outdated room (the TV had to be over 10 years old AND the volume didn't work on the remote...come on!), I was appalled by the lack of security for the hotel guests. I was woke up by a half a dozen juveniles outside my room at 2:00 o'clock in the morning... More

Was this review helpful? Yes
Coastview I, Guest Relations Manager at Coastview Inn, responded to this review

Thank you for telling us about your stay with us at Coastview Inn. We sincerely apologize for not only the rude guests outside your door and in our parking area but also our front desk agent. It is our policy to protect and provide great customer service for our guests and for you to have dealt with these issues are... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Coastview Inn is just what we needed. A place where you walk a 100 yards and your at the Beach and the Boardwalk. Clean & comfy, it was our perfect crash pad. Rooms are not a worry. Bottom floor for convenience but other than that your so spent by the time you walk in from the day and evening that... More

Was this review helpful? Yes
Coastview I, Guest Relations Manager at Coastview Inn, responded to this review

Thank you for your glowing review of your stay with us at Coastview Inn. We pride ourselves on clean and comfortable rooms, so we are happy you enjoyed your stay with us. You are so right about having a perfect location! Besides our great beach area we are within walking distance of several of the great venues close to us... More

Butte, Montana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Other than being located near the beach, pier, and arcade, this hotel is in serious need of updating. When we opened the door to Room 117, the smell of urine about knocked us down. The front desk guy brought a spray bottle of disinfectant/cleaner, sprayed the carpet around the door and was generally apologetic, but didn't really offer to do... More

Was this review helpful? Yes 1
Coastview I, Guest Relations Manager at Coastview Inn, responded to this review

Thank you for taking your time to let us know how your stay with us at Coastview Inn was. We sincerely apologize for the issues you dealt with and your comments are being sent to our general manager and owner of our Inn to be immediately addressed. We pride ourselves on clean and comfortable rooms, so for you to have... More

Seattle
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is located across the street from the boardwalk. We arrived early and although we could not check in we were able to park our car and leave for the day. Traffic and parking can be a nightmare in this town so we were very thankful to be able to park early. This is an older hotel which could... More

Was this review helpful? Yes
Coastview I, Guest Relations Manager at Coastview Inn, responded to this review

Thank you for reviewing your stay with us at Coastview Inn. We are so happy you were able to enjoy your day knowing you had a great parking spot at your sleeping location! We are excited to share with you that we are planning a huge million dollar renovation in the Fall of 2014 and would love to have you... More

Sonora, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 11, 2014 via mobile

The pros: obviously the location - you can't beat it and we loved it. The room was clean and comfortable. Cons: parking is crazy tight. There are very few spaces and its one lane in and out so you really have to watch for cars. Our room, like i said, was clean except one major thing: the floors. They seemed... More

Was this review helpful? Yes 1
Coastview I, Guest Relations Manager at Coastview Inn, responded to this review

Thank you for your review of your stay with us at Coastview Inn. We agree with you that our location is wonderful and we do pride ourselves on clean and comfortable rooms. Please accept our sincere apology about the carpeting in your room. Your comments are very important to us and have been sent to our general manager and owner... More

San Francisco, California
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 6, 2014

We just stayed two nights at the Coastview Inn. It is directly across the street from the boardwalk, which is a real plus. Parking is free, also nice. The room was clean, pleasant and quiet, once the desk clerk quieted down the yahoos in the pool at 9:30 p.m. There was good hot water, toiletries, enough towels, clean bedding and... More

Was this review helpful? Yes
Coastview I, Guest Relations Manager at Coastview Inn, responded to this review

Thank you for taking the time to let us know of your stay with us at Coastview inn. It is a privilege to host our guests and have them so close to so many venues that are within walking distance! As for your room cleanliness and provisions it is our desire to always provide excellent serve to our guests and... More

Citrus Heights, California
1 review
1 of 5 stars Reviewed June 1, 2014

A side from the fact it took 4 hours to get a roll of toilet paper (they don't have room service unless you're there more than 2 nights)...our car was damaged. There are about 10 parking spaces in the garage and we parked in 1 of 3 that leaked water on our car. It was hard water and it was... More

Was this review helpful? Yes
Coastview I, Guest Relations Manager at Coastview Inn, responded to this review

Thank you for reviewing your stay with us at Coastview Inn. We humbly apologize for the water spots on the car left in the parking garage and for the non cleaning of your room. I have forwarded your comments on to our owner as we take your comments very seriously. Having to ask more than once for a provision offered... More

Hayward, California, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

Nothing special. The rooms are average. Pool is kinda small. Parking is not very good though. If you try to park downstairs be careful its tight. Great that it is just across the street from the beach and the Arcade.

Was this review helpful? Yes
Coastview I, Guest Relations Manager at Coastview Inn, responded to this review

Thank you for letting us know about your stay with us at Coastview Inn. We do have a premium location if you enjoy the ocean within walking distance! We pride ourselves on clean and comfortable rooms and know you will be out and about most of the time but it is nice to come back and relax. Coastview Inn will... More

San Francisco
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

This is a great little hotel if you are looking for something affordable but not fancy. The room was clean, the bed was comfortable and the location was amazing. We booked an ocean view room which was nice as long as you don't mind middle of the night occasional noise. A stumbling loud person now and again. The room had... More

Was this review helpful? Yes 1
Coastview I, Guest Relations Manager at Coastview Inn, responded to this review

Thank you for your review of your stay with us at Coastview Inn. We are so happy you were able to enjoy a ocean view room as they are lovely to watch the ocean as you relax in your room! We will be doing a major renovation in the Fall of 2014 and would love for you to schedule another... More

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Additional Information about Coastview Inn

Address: 301 Beach St, Santa Cruz, CA 95060
Location: United States > California > Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Coastview Inn 2*
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Also Known As:
Coastview Hotel Santa Cruz

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Class
Number of rooms
30

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