Booked when I arrived in Santa Cruz, the staff were pleasant and efficient. Room was big and had a microwave and fridge in the bathroom.... never seen that before! Breakfast was included in the price so was a bargin. Close to the beach, but everywhere was closed as the season was over. Town was close enough to walk to with... more

We arrived at the hotel for our checking in. When we opened the door of the room, it was not yet cleaned. The staff promised that it would be clean asap. But after an hour it was still a mess. Again the staff promised that it would be clean asap. But it took another hour before the cleaners did their... more

After reading some of your reviews we were a little hesitant to stay here, but when we pulled up we were pleased how cute the hotel looked. We arrived a little early, they were cleaning our room at the same time of us arriving, the staff let us check in early, that was very nice of her. We did have... more

Very good location.Good breakfast.comfortable and nice room. more

Biggest problem with this place? Parking. The parking lot is pretty limited and we made the mistake of leaving the lot to eat dinner and came back to a full lot. We had to park on the street at a meter but luckily it was night so no meter feeding necessary (the management will feed the meter during the day... more

Pulling into this hotel I said, "not bad," parking is when it changed to "you've got to be kidding me" I cant understand how they dont even have parking enough to cover the amount of rooms they offer. they have a sign inside saying limited parking, park at the meter, and we'll take care of the rest. those are carefully... more

We booked this motel through Priceline. I had called ahead to verify our room and that it was on the bottom floor. They verified that all was set. When we tried to check in at around 3pm it was a different story. I was told that they did not have a room booked and paid for by Priceline. I told... more

Imagine my surprise when I checked in to the Bay Front Inn in Santa Cruz California, where I stay two or three times a year. Room I thought were nice had been recently and elegantly redecorated. From new carpeting to bathroom tile.... lovely. Happily, the rates remained "friendly" ... as did the Managers Frank and Heidi. This older "gem" is... more

We were looking for a place to settle in for the night after a long day at the beach and a tour of the city. The staff that greeted us was down to earth and treated us like family, not a scripted conversation like in a 5 star hotel. In short she made us very comfortable that we decided to... more