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Hotel Paradox

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611 Ocean Street, Santa Cruz, CA CA 95060
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1 room 1 adult
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Hotel Paradox
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352 Reviews from our TripAdvisor Community

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New York, NY
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Gorgeous property- rooms are spacious and well decorated. Pool area and restaurant are also very nice. We arrived with a group of about thirty hungry, tired people. The staff here stayed late to take care of us and they did an outstanding job. Check in was seamless, dinner was great and we were all relaxing in our rooms or the... More 

Helpful?
Thank NYCLizzie
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Dear NYCLizzie: Thank you for your review! I'm so happy that you enjoyed your time with us! We love the chance to work with groups such as yours, and it truly makes our day to know your needs attended to and expectations were met. I hope we have the chance to welcome you again soon! More 

Burlington, VT
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Father-son cycling trip up Big Sur culminated in Santa Cruz. We looked for hip, comfortable, in-town spot and nailed it. REALLY interesting decor, amazingly helpful shuttle driver took us all around, hot tub soothed our soreness, restaurant offered fine food. Highly recommend.

Helpful?
Thank VTDad
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Dear VTDad: Your's is the type of review we long for! Thank you for choosing the Paradox for your Santa Cruz experience. You are our kind of people! More 

Tacoma, Washington, United States
Level Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A friend of mine had her wedding reception at the Paradox last month. The hotel was wonderful to work with and very accommodating to us. I hadn't planned on staying there the night of the wedding, but was so impressed with the facility that I cancelled my other reservation to stay there. It was a little more expensive, but worth... More 

Helpful?
Thank Sarah S
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Sarah - what a wonderful review! Thank you for sharing your experience. Above all, please know how grateful we are that you chose to stay with us, we do not take that for granted and hope we will have the chance to welcome you back again soon. More 

Salinas, California, United States
Level Contributor
190 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From the outside and surrounding neighborhood, this may not look very special but once you enter the lobby, you will be impressed. The check in counter made of a huge tree, the decor is great. Restaurant and bar area are beautiful. Service from everyone was great. The pool area is fabulous although it was cold so we weren't able to... More 

Helpful?
Thank 556danaa
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

We are so happy that you are happy! Thank you for staying with us, and for sharing your experience with this wonderful review. We look forward to welcoming you back again soon should your travels bring you our direction. More 

Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 6, 2016 via mobile

I know Santa Cruz very well. I wasn't about to pick the cheapest hotel as I actually like my life. That said, I'd heard the Paradix was good, had a bar with a fireplace. That sold me. I had also heard it was an old Holiday Inn that was turned into student housing that then turned into the Paradox. Cool... More 

Helpful?
Thank Goldenstatenative
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

As someone who is very familiar with Santa Cruz, your review is so meaningful to us - what a great synopsis! Thank you for choosing to stay with us, we are so glad you enjoyed your visit. Please stay again; we look forward to welcoming you back. More 

Santa Cruz, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2016

The folks at the Paradox did a stellar job making sure that our October gala was perfect! After years of organizing parties and shows I've gotten used to having to chase all the details like 'put this there, don't forget that, why is stuff still laying all over the floor...' I just wanted to point out that this was our... More 

Helpful?
Thank Dean M
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Dear Dean: We are still talking about what fun it was to host your event. Thank you for choosing Hotel Paradox! Your review means the world to us, and we certainly look forward to our next opportunity to be of service to you! More 

Australia
Level Contributor
66 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 stars Reviewed December 28, 2015

The hotel was ok for a one night stay but it was far from the action which we knew, we had a car so it didn't bother us, on first glance it looks luxurious but look closer and it has its flaws, our room was a million miles from the lobby for a start, we had to pay for the... More 

Helpful?
1 Thank Markerina
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Dear Markerina - I can't tell you how happy I am that you stayed with us and provided your feedback, as comments from our guests mean everything to us. I sincerely appreciate your candid review. We do understand that some Santa Cruz visitors wish to be less than one mile away from the beach, and some enjoy a little distance... More 

Northern CA
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 28, 2015

Although I've reviewed this hotel several times, our recent Christmas stay warranted another review if only to acknowledge improvements. This hotel's services have been inconsistent, sometimes deserving a very good rating and at other times, a poor one. Fortunately, this time we saw real improvements in the efficiency of the front desk staff and the furnishings of the room. To... More 

Helpful?
1 Thank dcschorr
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Dear Mr. Schorr - your review warmed my heart. :) I'm so glad we could welcome you back again, and grateful for your recent feedback. Thank you for noticing our improvements, and we look forward to showing you even more upon your next visit. Thanks again for being our guest! More 

Santa Cruz, California
1 review
3 of 5 stars Reviewed December 21, 2015

We stayed there for my husdand's Birthday Celebration. We had dinner at the Restaurant, We had a party of 6 we were truly dissapointed. we had to send back chicken wings appetizers as they were raw.The wait time was very long. there were only 2 tables that were dining there. our entrees were over cooked (meat burned& tough) over priced.... More 

Helpful?
Thank caroline m
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

I'm so very sorry to read of your disappointment with Solaire Restaurant and private cabanas. Your report does not in any way represent the level of service we strive for or experience we delivery on a daily basis. I sincerely regret that we failed to leave a favorable lasting impression. I do hope we'll have the chance to welcome you... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

Suprising good and stylish high end motel. Excellent room. Pleasant pool with terrace bar. Location not scenic or convenient for city centre or beach. However free friendly taxi service helps. Suprising good and stylish high end motel. Excellent room. Pleasant pool with terrace bar. Location not scenic or convenient for city centre or beach. However free friendly taxi service helps.

Helpful?
1 Thank Selftaits
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

We are so happy to know you were pleasantly surprised - that is our goal! We invite our guests to Expect the Unexpected, and glad you enjoyed many aspects of the hotel during your stay. I hope we will see you again soon. More 

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