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Hotel Paradox

Certificate of Excellence
611 Ocean Street, Santa Cruz, CA CA 95060
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1 room 1 guest
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Hotel Paradox
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326 Reviews from our TripAdvisor Community

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Traveler rating
    146
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for a few nights in March 2015. The hotel is well located, and you can walk to several good restaurants as well as the boardwalk area (caveat: it is a longer walk than most little kids or whiners can handle). The hotel appears to have been an old motor inn that has a modern face-lift. There are... More 

Was this review helpful? Yes
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

I'm so glad you found the hotel renovation pleasing! Our goal is to surprise and delight, and provide an unexpected respite from the ordinary. We're so grateful to get your impressions - they mean the world to us! We're hoping to see you back again soon! More 

sheffield
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had chosen this hotel as a chill out stop after visiting San Francisco, on arrival which was a Saturday afternoon we drove into the car park and all you could hear was very loud music which after checking in I discovered was coming from the pool area. We checked into our room which was lovely, nice and modern and... More 

Was this review helpful? Yes
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Thanks for sharing your review, and we're happy to know that you found the hotel to be lovely! Santa Cruz does have a vibe all it's own, doesn't it? Our goal is to build upon that "aliveness" and provide lasting memories. Thanks again for staying with us - we hope to see you again! More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Check in was a breeze the guy at the front desk was beyond helpful. The room was really clean and had all the necessities. All the staff was friendly and helpful. They have live music at the bar on Saturday nights and pool parties on Sunday. I will definitely come back here again on my next Santa Cruz trip!!

Was this review helpful? Yes
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

So glad you enjoyed your stay! We can't wait to see you again soon! More 

Islip, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We decided to stay at Hotel Paradox during our drive down the coast. We arrived on a Tuesday. The young lady who checked us in was incredibly polite. She told us that she would be upgrading our room for the night as a courtesy. When we arrived at our room, it was clean, trendy and met our expectations as per... More 

Was this review helpful? Yes 1
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

We are so glad you chose to stay with us during your Santa Cruz visit, and happy to read that you found our front desk agent and the guestroom pleasing. Please accept my sincere apology that noise from the pool and outdoor bar disrupted your rest. You are correct, we do take measures to ensure the area is closed by... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

This was my first time in California and I was there for work. I was only able to stay one night at the Hotel Paradox but i must say that I was impressed! Love Love Love the look and style of the hotel. Very posh and trendy. Love the decor and cleanliness throughout the entire property - from the lobby... More 

Was this review helpful? Yes
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

It may have been your first visit, but we certainly look forward to the chance to welcome you again and again. Thank you for your review! And thank you for mentioning the efforts of Kay, I must agree that she is exceptional! We are very fortunate to have such a caring and dedicated staff. We can't wait for your next... More 

Middlesbrough
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is amazing ,the minute we walked in to the lobby tired and hungry after driving for miles across America ,we felt at home ,friendly knowledgable staff who couldn't do enough to make our stay happy and comfortable ...the hotel itself is immaculate very modern with every luxury you could need ,they even offered to run us into town... More 

Was this review helpful? Yes
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Once in a while, a review just MAKES MY DAY! Thank you for your kind words, and for sharing your experience on TripAdvisor. I hope we will be seeing you again very soon! More 

Wethersfield, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed the Hotel Paradox! Although the location itself is not enchanting ( located on a busy commercial thoroughfare), the hotel is a lovely oasis inside. We loved the contemporary urban concept combined with an eco- nature motif. Rooms clean, new and trendy; cool restaurant with fabulous food; great pool area with lots of lounge chairs, piped in urban/new... More 

Was this review helpful? Yes 1
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Your review has put a smile on the faces of the staff here at Hotel Paradox! Thank you for staying with us and writing such a glowing review. We love reading your comments, and knowing that you have fond memories of your stay. Please come again soon! More 

manchester
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped off here for a night on the way down the coast. It's a modern looking place that has a lovely terrace and pool. They have a shuttle bus to the town, which is a mile walk away... And the driver was really chatty and helpful. The only downer as with so many of the hotels in California is... More 

Was this review helpful? Yes
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

We're thrilled you enjoyed your stay, and were able to take advantage of the shuttle services. Your comments about parking are meaningful to us, and we thank you for your honest feedback - it is very important to us, and will be taken to heart. We do hope you will return again to see us soon! More 

Solana Beach, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So lovely the staff are! Highly recommend -price is fair for what you get. Enjoy the ahi poke poolside ...no regrets! The place over all reminds me of the revival in Palm Springs - nature in, cool classy. Vegas chic. Nice for families, better for couples.

Was this review helpful? Yes 2
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Your review is so appreciated! So glad you enjoyed the hotel and the staff. We're thrilled we could be part of your Santa Cruz experience! More 

Pleasanton, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We had two rooms at the Paradox on a Friday night. Two Moms with two kids each looking to hang out at the beach for a couple of days. We started the process to look for rooms late so didn't have a lot of choices on a busy weekend at the end of the summer. We found Hotel Paradox and... More 

Was this review helpful? Yes 1
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Dear JDChab, we are very happy that we were able to welcome you for your last minute Santa Cruz getaway, but I'm so sorry to read that the overall experience was not what you had originally anticipated. Please know that our policies regarding the pool are intended to maintain a positive experience for our guests, and not at all intended... More 

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