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All 52 Santa Cruz hotels

Hotel Paradox

3.5 of 5 Hotel   |   611 Ocean Street, Santa Cruz, CA CA 95060
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81%
Ranked #7 of 52 Hotels in Santa Cruz
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Belinda P Bathurst, Australia
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220 reviews from our community

Traveler rating
    106
    72
    31
    10
    1
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54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Bathurst, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We drove into Santa Cruz not knowing what to expect. We were pleasantly surprised by the hotel. We asked for a quiet room and got that... with mountain views apparently, I would suggest that it was car park views but that didn't bother us. Our room overlooked the car park (as opposed to the pool) and was away from the... More

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Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very surprised to find out that er had to pay for the parking!!!! Even though there was a lot of space for parking. 10 dollars a day. Why not charge a little extra for the room and not have to charge people for the parking? It dosn't suits a 4 star hotel. Rooms where clean and nice and the pool... More

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JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Thank you so much for your kind comments regarding the rooms and the pool! We are so sorry that you were surprised by the parking charge. Your comments are very valuable to us, and we will continue to ensure all costs are clearly communicated at the time of booking. Please accept my apology that the parking charge came as a... More

Munich, Germany
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

It is my first time writing a review and unfortunately I have to start with a negative one. Basically the Hotel is nice, modern and clean. My room had a view to the parking lot and, that was the problem, was close to the elevator. Which means every 20 to 60 seconds a heard a loud and annoying humming noise.... More

Was this review helpful? Yes 2
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

We thank you for taking the time to write a review about your recent stay at our hotel, and so sorry that your very first experience with us was not more positive. We do sincerely appreciate your positive comments regarding the hotel style and cleanliness. However I do regret that the room location near the elevator caused a problem with... More

Victoria, British Columbia, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for our wedding anniversary and we loved the design of the hotel, the room and the layout of the pool/hot tub/open fireplace. We travelled during the last week of August, which was perfect for us, as the place was not overly busy and on some evenings we had the hot tub to ourselves. We... More

Was this review helpful? Yes 1
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Happy Anniversary! Thank you for spending it with us and sharing your experience. We look forward to welcoming you back again soon! More

Milwaukee, WI
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night and loved the room and location of the hotel; away from the touristy section of Santa Cruz. But we stayed in Cupertino earlier and for 1/2 the price also had a beautiful room, parking included, full breakfast with omelet bar, water/iced tea with fruit during the day, etc. Paradox charges $10 per night for... More

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JBaylor-GM, General Manager at Hotel Paradox, responded to this review

We are so glad you enjoyed your room, the location, the pool/spa and happy hour! I do appreciate your comments regarding parking; we take all feedback into consideration and your comments are a great help to us as we evaluate our services. Again, thanks for your review and we hope to see you again in the future! More

San Francisco
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and two kids and I stayed at the Hotel Paradox as a last minute Labor Day get-away - just one night. I was just about perfect, except our room - 104 - was near the entrance to the hotel and folks were coming in and out pretty late into the night (and not quietly). But otherwise, all was... More

Was this review helpful? Yes 1
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Thank you for choosing to stay with us for your last minute get-away! I'm so glad you found the hotel enjoyable, and do apologize that noise from other guests disrupted your rest. I do hope that you will return, and we will be sure to block a room in a location more to your liking. Thanks so much for your... More

San Francisco, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Lessons learned and thought I would share here: 1. Don't over pay! We booked last minute for a weekend getaway during the height of summer - we knew we were paying a premium for a last minute room BUT we paid over $400 for a room that felt like the interior of a walnut (couldn't open the bathroom door and... More

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JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Thank you so much for your kind comments regarding the décor of the hotel. I am sorry that the enthusiasm of some of our younger guests interfered with the ambiance around the pool. Also, I am sorry that you found the room small. We do have a variety of room types, some "expanded" with increased square footage that may have... More

San Francisco, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great pool ,except when there are too many children screaming about. The restaurant was comfy, the food average,menu was a little outdated. the room was Small and not dark because of an outside light. it's more like a motel with all the rooms facing outwards as they do. for a mid-week stay while school is in session, I would stay... More

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JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Thank you so much for your review. We are so glad you found the pool and restaurant inviting. You are correct - Santa Cruz is a marvelous place to visit mid-week when crowds are few. I hope that you will return to visit us again soon. More

Benicia, California
Top Contributor
58 reviews 58 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel close to shopping and cafes close to boardwalk very clean modern. The pool nice good service and excellent drinks. On sundays afternoon they have a pool party with dj. My kids love the pool. The jacuzzi is really nice has well. This place simply rocks.

Was this review helpful? Yes 1
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

Your review rocks! Thank you for staying with us, we're so glad you enjoyed your visit. Come back again soon! More

Gilroy, California
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a real find. Just minutes from the Boardwalk and the sights and sounds of the California coast, the Paradox Hotel enhances the traveler's experience with a unique decor that sparks the imagination. Shuttle service, fine dining, a lovely pool area, and decor that relaxes and refreshes the traveler. After checking in, we took a walk on West... More

Was this review helpful? Yes 1
JBaylor-GM, General Manager at Hotel Paradox, responded to this review

It sounds as if you had the ideal Santa Cruz experience, and we are thrilled that we could be a part of it. Thanks so much for your review! More

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Additional Information about Hotel Paradox

Address: 611 Ocean Street, Santa Cruz, CA CA 95060
Location: United States > California > Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Paradox 3.5*
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