The proprietor was absolutely delightful, kind; the customer service just can't be beat! They upgraded us to make sure we had enough room (was myself, my teenage sister, and our mom) -and that was complimentary. The room was super clean as was the pool. We were SO happy w/in the first 30 minutes of being there, that we added another... more

This hotel was horrible. It is in the ghetto part of town. Walking distance to the boardwalk but you don't want to go to the boardwalk. trust me. The hotel itself is a haven for trashy sketchy people who live there for an extended period of time. I did not feel safe at all. There was a pool but there... more

I don't usually write reviews, but I am hoping to help someone avoid what we went through. Service was nice and friendly. The room (as in walls, carpet, bathroom) itself was okay - we were on the first floor, facing the pool. Problems: 1) THE BED WAS THE WORST THING I HAVE EVER HAD TO SLEEP ON, INCLUDING THE FLOOR.... more

Got this room at the last minute on PRiceline for an overnight stop enroute to Monterey. I was a litle leary about "winning" this hotel after reading the reviews and actually had a back up plan ready in case it was really bad. I was pleasantly surprised at not only the location but the friendliness of the front desk attendant... more

This was the worst motel we stayed in. Room was small and up a flight of narrow, treacherous steps. There are only a few parking spaces for guests at the motel. We had to park out on the street over a block away. I would recommend avoiding this place. more

its true every night just right the knights inn santa cruz is not a 5 star hotel but if you want a clean and comfy room close to the beach for the right price this is the place to stay they got wi fi and microwave's and fridges in there rooms so its convinient to everyone. the staff is very... more

Simply nice rooms (apparently recently renoved), the hotel is very well located in Santa Cruz, the prices are totally reasonable and the people working there a really gentle. Despite all other critics i'd probably go there if i went to Santa Cruz again. more

Had read all the reviews prior to booking - and thought give it a try...really pretty good location - very friendly - helpful manager...BUT DO BELIEVE everyone should know there currently is a risk staying here....about midnight a FIRE broke out in laundry room - appeared a homeless man was sleeping in there (and I recognized him from day -... more

The good: Location is very good. Just a short walk to the boardwalk. The room was spacious. There were two bedrooms and a sitting/kitchen area. Quiet, safe location. The ugly: Stains on the curtain, bed spread, walls, and ceilings. Mold in shower, on the shower curtain, and in the closet. Only one TV. Furniture was cheap, saggy and uncomfortable beds,... more