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Hampton Inn Santa Cruz

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1505 Ocean Street, Santa Cruz, CA 95060
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Hampton Inn Santa Cruz
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Hampton Inn Santa Cruz
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440 reviews from our community

Traveler rating
    175
    166
    56
    28
    15
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166
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Santa Cruz
See the most recent reviews
Albany, California, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 15, 2013

A very clean and well-maintained hotel. It is close to the freeway, but not close to the Boardwalk. Very nice, small indoor that was kept a bit too warm for our taste. Fairly typical complimentary breakfast with some extra features like eggs, sausage and build-your-own waffles.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review

Thank you very much for your review, we are so glad to hear that you enjoyed our clean rooms and free breakfast. We hope that you will be back to stay with us again next time you're in Santa Cruz! More 

Fernley
2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 7, 2013

We stayed at this Hampton Inn for three days during spring break. The hotel service was excellent. The hotel was extremely clean and quiet. The rooms that were well maintained. The only non-positive experience we had concerned seating in the morning food service area. It appears to be designed around servicing single and two party guests vice families with three... More 

Was this review helpful? Yes 1
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review

Thank you so much for taking the time to let us know about your recent stay with us, and thank you for your compliments to our staff! Ray and Sue do work tirelessly, thank you for mentioning that. It's so great to hear that their efforts are appreciated. I'm sorry to hear that you felt a bit crowded during breakfast,... More 

California
Top Contributor
98 reviews 98 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed April 6, 2013

This Hampton Inn is in a very good location for enjoying downtown Santa Cruz, the Cliff Drive, the Redwoods (Henry Cowell Redwoods State Park), or the university. The beds were comfortable; the room was clean and comfortable; the staff friendly; and the rates were good. However there were several items that combined to make this stay less pleasant than most... More 

Was this review helpful? Yes 1
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review

Thank you for your review - we're glad to hear that the hotel was convenient to all of the places you wanted to visit while you were here and that the hotel met your needs in other respects, as well. At the same time I'm very sorry that there were a few isues with your stay. I will definitely bring... More 

Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 2, 2013

I travel for a living, and have stayed all over the US. I have had bullets shot through my car overnight, and this is still my worst experience yet. Stayed here twice, and finally wised up this time. The parking lot is maybe 25 cars for 50 rooms, and 15 of them are compact cars in Hippie-Central Cali. Oh, and... More 

Was this review helpful? Yes 3
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review

I am so very sorry to read this, and so sorry that you had this experience while you were staying with us. Please accept our sincere apologies for all of your trouble. Clearly it was an awful thing to have had your car broken into, and to then not receive a prompt response from the police. I cannot answer as... More 

Senior Contributor
36 reviews 36 reviews
20 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed March 31, 2013

Just got back from Santa Cruz having visited family as usual and have now can say we have stayed at the Santa Cruz Hampton three times. We have used points from members club as well as cash to stay. Here is what you get...location is extremely easy to get to right off of hwy1 and 17. Easy in and out.... More 

Was this review helpful? Yes 5
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review

Oh, I love that you love our pool!! Thank you for telling us that! :) Yes, the pool is quite small, we wish that was not the case but we've made the best of the space that we had available. And for many people it's just perfect, so thanks again for mentioning this! Thanks as well for the compliments to... More 

Cleveland, Ohio
Top Contributor
129 reviews 129 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 28, 2013

"Standard" Hampton Inn. Staff was very friendly, especially the front desk person who checked us in on Wed 3/27. Breakfast was as expected and server did a good job of keeping food items stocked and tables clean. Only issue I had was lack of parking spaces (parked on a side street as all spots behind hotel were taken). Room was... More 

Was this review helpful? Yes
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review

Thank you so much for your review! We're very glad to know that you enjoyed your stay and that the hotel met your needs. I'm sorry about the parking situation - being downtown, we unfortunately are limited in space and some nights do get crowded, although I'm surprised to hear that this was a problem mid-week. Thank you for your... More 

New York City, New York
Top Contributor
70 reviews 70 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 27, 2013

Very clean hotel in convenient location. Had two rooms and both were very nice. Breakfast was typical Hamton Inn and definitely adequate---although the staff attempted to keep trays of food full--things were constantly empty and in need of attention. Biggest drawback for us was lack of any exercise (had small pool) equipment on site--they did offer free pass to a... More 

Was this review helpful? Yes
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review

Thanks so much for your review, we're so glad that you liked the hotel! I'm sorry that it didn't work out for you to be able to use the gym (no pun intended) and apologize for that. Thanks again for letting us know how your stay went, we hope to see you back again another time. More 

Rochester, New York
1 review
5 of 5 stars Reviewed March 19, 2013

Very convenient and comfortable. I was in Santa Cruz on business for 3 weeks and I could heat up my own dinner in the microwave or walk to many good restaurants in the area. The staff was very friendly and helpful with any requests I made. Very clean. I enjoyed my stay very much.

Was this review helpful? Yes
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review

We are so glad to hear this, thank you for your review! Three weeks is a long time to be on the road and we're very glad to know that you were able to successfully set up your temporary home at the Hampton Inn and that you enjoyed your time in Santa Cruz. We really hope that you will be... More 

Palmdale, California
1 review
5 of 5 stars Reviewed March 8, 2013

This was the third time we have stayed here and every time the room and food were great! Each time was just a walk in to the attendant and ended up with a super rate. The staff were always friendly so we will be returning again.

Was this review helpful? Yes
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review

Fantastic! Thanks so much for your compliments to our facility and staff, we really appreciate them. We also love knowing that you have come to stay with us so often and look forward to seeing you again! More 

Norcal
Contributor
14 reviews 14 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 6, 2013

Convenient location. Room was clean and comfortable. This was one of the nicest Hampton Inns we have stayed in. It doesn't hurt that we love Santa Cruz. It is a short drive to downtown or the boardwalk and the surfers museum.

Was this review helpful? Yes
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review

Thank you so much for the fantastic compliment! We love hearing from our guests - and we especially love hearing from our happy guests! :) Thanks for taking the time to let us know, we are really looking forward to having you stay with us again next time you're in Santa Cruz! More 

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