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All 51 Santa Cruz hotels

Hampton Inn Santa Cruz

1505 Ocean Street, Santa Cruz, CA 95060
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80%
Ranked #13 of 51 hotels in Santa Cruz
A recent review
3 of 5 stars reviewed 4 days ago
Jennifer H Arcata, United States
  • Reviews (353)
  • Photos (31)
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  • Room tips (41)
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353 people have reviewed this hotel

Traveler rating
    142
    133
    45
    20
    13
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137
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53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Arcata, United States
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I am pretty easy going, but was really disappointed with this hotel. For $200 per night, it was hot, no air-conditioning, the "pool" was about the size of a really big hot tub, and the noise was considerable (both traffic, and I could hear the people next door snoring). No in-room coffee maker. We left a day early because it... More

Review collected in partnership with Hampton

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New Hope, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

we stayed in Santa Cruz because it was a little less expensive than Monterey but actually really loved the Santa Cruz area plus all the things to do and see - plus it was only a realatively short drive to Monterey

Review collected in partnership with Hampton

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jensplayin22
Reviewer
5 reviews 5 reviews
4 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Service was great. Breakfast was great. Rooms were tiny and musty. It felt more like a Motel 6. Not somewhere I plan on going again. Santa Cruz or not it's way overpriced for the bad area and quality of room.

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JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm very happy that you enjoyed our breakfast and our staff, but I'm sorry to hear that you found your room disappointing. I will speak to maintenance and make sure that any fragrance issues are being addressed immediately. Thank you for taking the time to review our property, and I hope we have the opportunity to have you with us... More

Mount Shasta, California
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is on Ocean Blvd which is near the homeless center on Coral Street. I got hit up a couple times for money, as I had to park on the street, as the parking lot was full. I was worried about my new car getting broken into and me getting mugged. The room smelled misty and damp like old... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm sorry that your recent stay at our property was a disappointing one. It is true that Santa Cruz as a city, along with most beach towns in California, have a noticeable homeless presence, especially in times of economic hardship. It is true that about a mile away and across a river there is a homeless shelter in Santa Cruz,... More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This place was amazing! Courteous reception, and very helpful. Splendid room, and because we were there for a graduation, there was a gift bag with food, drink & toys, and a bottle of Apple Cider. The breakfasts were delicious and varied, and every staff member that we interacted with was warm, welcoming, and appreciative of our business. Although right at... More

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JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

What a fantastic review! Thank you so much for taking the time to share your comments and for choosing to stay with us during UCSC's graduation! I'm happy you enjoyed your gift bag, our hot breakfast, and our wonderful staff -- I'll make sure to share your review with them to brighten everyone's day. We hope we get the opportunity... More

San Diego, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I was unable to ignore the lingering smell and noise coming from the elevator. Bad customer service from front desk staff. Since the hotel was fully booked, I had to request for another hotel accommodation late at night. This was a very disappointing experience.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm sorry that your visit to our property was a disappointing one. It's true that as we were fully booked we did not have another room to move you to, but I hope that you enjoyed your stay at the hotel we arranged for you. I hope that we have the opportunity to have you with us again in the... More

Saint George
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this property a couple of times and absolutely love it. It is located right off ocean street and is well located to all that amazing Santa Cruz has to offer. The rooms were very clean and spacious. They give you passes for a nearby fitness center that was an absolute hightlight of the trip. Lots of... More

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JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for the great review! I'm glad that you enjoyed your stays at our property, and that you've taken advantage of our gym passes to Santa Cruz Power Fitness. I'm also glad you enjoyed our great staff and their "Hamptonality," as well as your room! I hope we get to see you again soon! More

Stowe, United States
1 review
4 of 5 stars Reviewed June 4, 2014

Decent place to stay in Santa Cruz. As usual,the room was clean and comfortable. Not the most picturesque area of S.C. but a lot of hotels seem to be clustered in this particular part of town. We were only here for one night. Next time I would probably see what else is available just to have other options.

Review collected in partnership with Hampton

Was this review helpful? Yes
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm glad you enjoyed your stay with us, and found your room clean and comfortable. It's true that most hotels in Santa Cruz are located on Ocean Street -- luckily, the Santa Cruz Beach Boardwalk, beaches, Municipal Wharf, and UCSC are all located less than two miles away! We hope we have the opportunity to have you with us again... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 31, 2014

Seriously the worst experience I've had with a hotel... ever. Rude from the beginning. The front desk staff is the most useless uninformative group of staff I've ever encountered. For $200+ a night this place is a JOKE. Not to mention the surrounding area is completely sketch. No underground parking and of course they're not responsible for any damage caused... More

Was this review helpful? Yes 3
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm sorry that you had a disappointing stay at our property. Unfortunately, there are no real specific items I can address in regards to our property in your review, but I'm glad that you enjoyed your stay at the Holiday Inn Express. While it's true that they do have underground parking while we do not, we do not experience frequent... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 30, 2014

Though not close to the boardwalk but it has a great comfortable room and bed, Good HOT breakfast. Parking could be problem if arrive late since there is a Denny's next door that customers would use the hotel parking.

Review collected in partnership with Hampton

Was this review helpful? Yes
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for taking the time to review our property! I'm glad that you enjoyed your stay with us, and that you liked your room and hot breakfast. If you ever run into parking problems, please talk to our front desk agents, as they can assist you in locating a spot. I hope we get to see you again soon! More

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Additional Information about Hampton Inn Santa Cruz

Address: 1505 Ocean Street, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Price Range (Based on Average Rates): $$
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Also Known As:
Hampton Inn Santa Cruz Hotel Santa Cruz
Santa Cruz Hampton Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Santa Cruz #7 Family Hotel in Santa Cruz
Official Description (provided by the hotel)
Welcome to the Hampton Inn Santa Cruz, a captivating California coast hotel. Treat yourself to our lovely retreat located near everything you'd ever need to make your visit the best it can be. Delight in superb sandy beaches, fascinating local history, out-of-this-world attractions and exceptionally fine dining. Experience a veritable vacation paradise in Santa Cruz. Our hospitable hotel puts you in perfect proximity to the beach, boardwalk and dozens of amazing attractions less than 2 miles away. ... more   less 
Number of rooms
46

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