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Hampton Inn Santa Cruz

1505 Ocean Street, Santa Cruz, CA 95060
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Hampton Inn Santa Cruz
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Hampton Inn Santa Cruz
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378 reviews from our community

Traveler rating
    149
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    51
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143
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roseville, United States
1 review
4 of 5 stars Reviewed 1 week ago

We very much enjoyed the accommodations of this Hampton Inn facility. It was right off the freeway exit, yet was quiet through the night. Check in was fast and courteous, and the check out was even faster. We were surprised at the variety of items during the complimentary breakfast . The egg dish with cheese and minced ham was very... More

Review collected in partnership with Hampton

Was this review helpful? Yes
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Wow, what a fantastic review! I'm happy that you were pleased with our property on your recent visit to the area. It's great that you enjoyed our breakfast so much -- we have recently upgraded our breakfast with new and exciting items, and have even expanded the number of options available to our guests. Our location near the highway and... More

California
Contributor
14 reviews 14 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the typical Hampton with small rooms, location is perfect for the marina and beach. Rear facing rooms are quiet. Safe lighted parking, near major freeways for travel. Great free breakfast if needed.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for taking the time to review our property! It's great to read that you enjoyed our location and found our property quiet and safe, and that you were able to take advantage of our daily hot breakfast. We hope to see you again the next time you're in the area! More

Lexington, Massachusetts
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located in the slums. I chose to stay here because it's cheaper for my client and within a 5 mile radius. Count on there being AT LEAST 5 homeless people at all times- at both the back and the front of the building sleeping, walking and/or biking and obviously intoxicated. These individuals will approach you for money,... More

Was this review helpful? Yes 1
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

While I'm glad that you enjoyed our property and our staff, I'm sorry that the homeless population in the area made you uncomfortable. It's true that Santa Cruz does has a significant homeless population, and that this fact is visible throughout the city. We work with our neighbors, businesses, the Santa Cruz City Police Department, and the city as a... More

seattle
1 review
4 of 5 stars Reviewed 3 weeks ago

I am a travel agent in Kirkland Washington and recently had a billing problem with the billing at Hampton Inn Santa Cruz, my fault, not theirs, but the Manager, Mr. Patel, was so helpful and took care of everything! Thanks again

Was this review helpful? Yes
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thank you so much for taking the time to mention the helpfulness of our manager Ray! I'm very happy he was able to assist you and that he left such an impression. I hope that we have the opportunity to have your or your clients with us some time soon! More

Lake Taupo, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Recently stayed at Hampton Inn in Santa Cruz, it's right at the end of 17. Easy access to most surrounding areas. Staff was very friendly and helpful. I needed help with directions and they went out of the way to assist. They were cleaning carpets while I was there and asked my schedule so they could work around it. So... More

Review collected in partnership with Hampton

Was this review helpful? Yes
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for taking the time to leave us this great review! I'm glad that you enjoyed our staff and location, and it was our pleasure to work with you during our carpet cleaning. I hope that we have the opportunity to have you with us again some time soon! More

Sacramento, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 10, 2014

Very clean and staff are friendly and helpful; just don't stay in room 217 or 218 because you'll be staring at the tiled roof to the hotel entrance, and maybe if you stand on your tip toes, you'll be able to glimpse about a foot of sky!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm glad that you enjoyed your stay at our property! I hope we have the opportunity to see you again soon! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

I would like to say that this Hampton there are the best waffle and the breakfast team Janet, Ale and Memo, and the housekkeper prepared my towls with carefly and all the employers are friendly Thank You Margareth from Brazil SP

Was this review helpful? Yes 1
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thank you for this great review! Janet, Alé, and Memo are all excellent, and we're very lucky to have them. I am so happy that they left such a lasting impression. We hope that we see you again soon! More

Concord, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 3, 2014

I'm a Hilton Honors member so I've stayed at many Hilton properties throughout the country. The Hampton Inn SC what you expect from a Hilton property: clean, comfortable beds, great breakfast. This hotel is in a weird location right off of the highway but it's just a mile and a half from downtown. The staff were friendly, room was clean... More

Was this review helpful? Yes 2
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm so glad that you enjoyed your stay at our property! I'm pleased that you found just what you expected in our property from your membership with Hilton Hhonors. I'm also pleased your son took advantage of our indoor heated pool! Thanks for the great review, and we look forward to see you again the next time you're in the... More

Concord, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

Parking needs to accommodate larger vehicles Need to make sure blanket n bed skirts are clean too. Make sure cutting board for food prep is clean with a clean sponge. Make sure cutting board is clean. Make sure there are no roaches in the hotel room.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm sorry that you had difficulty parking during your recent stay at our property. It's true that many of our parking spaces are for compact cars, but during your next visit, make sure to check our rear parking lot, as we do offer parking spaces for larger vehicles. I can assure you that we follow the strict cleaning guidelines that... More

Tamarac, FL, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 1, 2014

For the price, you would expect the best of the Hampton Inn - which at most locations is a very clean, quiet and nice room. Not at this location. Old, noisy and smells of a roadside hotel. NOT worth the money paid for.

Review collected in partnership with Hampton

Was this review helpful? Yes 3
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm sorry that you were disappointed by your recent stay at our property. I am surprised to read your complaints, as typically the comments we hear from our guests state just the opposite: that our rooms look modern and beautiful, that they are surprised by how quiet our rooms are, and that our housekeeping standards are truly excellent. It is... More

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Additional Information about Hampton Inn Santa Cruz

Address: 1505 Ocean Street, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Price Range (Based on Average Rates): $$
Number of rooms: 46
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Also Known As:
Hampton Inn Santa Cruz Hotel Santa Cruz
Santa Cruz Hampton Inn

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