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Hampton Inn Santa Cruz

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1505 Ocean Street, Santa Cruz, CA 95060
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Best prices for: 1 room 1 guest
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Hampton Inn Santa Cruz
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Hampton Inn Santa Cruz
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443 reviews from our community

Traveler rating
    176
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    56
    28
    16
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166
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ogden, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff and overall hotel was great. They treated us like real people. They honored our Government requested rates and removal of taxes. The breakfast was awesome and so were the beds. This hotel is so clean and kept updated.

Review collected in partnership with Hampton

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kona
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked a room for business and had hoped to have the spouse meet up. I am a diamond member for several years. Used online reservation. Trip has changed and I tried to cancel 17 days in advanced. Was told sorry. I could not cancel the stay . Reasons unknown. Beware of this shady business practice if you decide. To stay... More 

Was this review helpful? Yes 3
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm sorry for any confusion regarding your room. The staff at our property as well as myself are unaware of any attempted cancellations for Memorial Day weekend, which has a non-cancelable policy. At the time of booking, guests are alerted of this policy, but I am sorry it this was not sufficiently clear. It is likely that you have contacted... More 

Baltimore, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

If you want a clean and professional hotel, I recommend this Hampton Inn. During my stay in April 2015, the room was clean and modern. The customer service was good. The location is convenient, and the parking lot is under video surveillance.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
oakland, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel was not first choice, but it served the purpose of a clean and nice place to stay for a one night business trip. Used the electronic check-in service provided to HHonors program members and found that convenient. Would stay again if preferred hotel was not available.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Windsor, California
Top Contributor
53 reviews 53 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hampton Inn Santa Cruz is located directly off the highway coming into town making it very convenient. For us the most important "musts" in a hotel are cleanliness and a comfortable bed. This hotel had both, room and other areas (dining, lobby etc) were spotless. Breakfast was a good combination of hot and cold food and an assortment of fruit... More 

Was this review helpful? Yes 1
Grass Valley, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel was exactly what I would expect from Hampton Inn - friendly staff, clean room, well kept facilities, decent breakfast food (for what it is). We stayed for a quick overnight trip to Santa Cruz, and the hotel fit the bill.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Berkeley, California
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here the night of 4/25 to attend the 50th Anniversary celebration of the founding of UC Santa Cruz. The room was clean and comfortable, though the queen bed was not the greatest . . . free internet and breakfast in the morning made it easy to stay in touch, as well as grab a quick... More 

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JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm glad that your stay at our property was enjoyable and that you did not experience any issues with noise! Personally, my recommendation for our breakfast is to not skip the oatmeal -- the quality is amazing, and I find that (when I travel and stay at a Hampton Inn) the oatmeal really helps make my breakfast a great meal!... More 

Chico, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is convenient to the Santa Cruz Business Area and the primary travel corridors. It is not located in the scenic part of town. I stay here for business trips and it meets on all of promises that the Hampton makes. The guest rooms are clean and in excellent condition, the breakfast room is clean and well stocked in... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for the great review! I always appreciate seeing seeing a review from a business traveler's perspective, and I'm happy that our property did not disappoint! Thanks again, and we hope to see you again the next time you're in the area. This hotel is convenient to the Santa Cruz Business Area and the primary travel corridors. It is not... More 

Valencia, United States
1 review
4 of 5 stars Reviewed April 18, 2015

Everything was clean and comfortable. Breakfast was typical breakfast fare. Staff was exceptional. Well-lighted and 24 hour surveillance of parking lot. Stayed two nights and would return there in future.

Review collected in partnership with Hampton

Was this review helpful? Yes
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm glad that your stay was comfortable and that our staff provided exceptional service! I'm also pleased that our parking lot and our security features were to your liking. Thanks for the great review, and we look forward to seeing you again in the future! More 

San Francisco, California
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2015

While this hotel isn't on the main boardwalk, and some may see that as a negative, it's actually quite a positive if you want to be able to relax and get away from the noise of the boardwalk after a while. Besides, the accommodations are very very clean and comfortable, the staff goes out of their way to make sure... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for the great review! I'm glad that our location away from the boardwalk (but still within easy driving distance) worked so well for you -- I'm not sure if you've stayed at that end of Santa Cruz before, but the noise can sometimes lead to less sleep than desired. Thanks again, and we hope to see you again soon! More 

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