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All 52 Santa Cruz hotels

Holiday Inn Express Santa Cruz

2.5 of 5 Hotel   |   1410 Ocean Street, Santa Cruz, CA 95060
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Ranked #9 of 52 hotels in Santa Cruz
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Alan C Los Angeles, California
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330 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Los Angeles, California
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The above title says it all. It is overpriced compared to the competition and what you get. Some areas of the hotel are dingy and dirty. The room, however, was decent -- nut not great. The staff was friendly and helpful.

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Sunderland, UK
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a bad experience at a hotel in Monterey we decided on a total change of scenery. We moved on to Santa Cruz and called in at the HIE and luckily they had a room for three nights. The room was just what we needed, it was clean, bright and comfortable. The breakfast provided a good start to the day.... More

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1 review
5 of 5 stars Reviewed 1 week ago

without a doubt one of the best experiences I have had at a hotel. reason/ the manager (joel koper)is a very personable guy .the entire staff seemed to have one goal ,that was to make you happy. everything was clean and well maintained. the breakfast was excellent .we will return to santa cruz just to stay at the holiday inn.

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Rohnert Park, California
Top Contributor
53 reviews 53 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was clean and newly remodeled. Nice bedding, carpet and bathroom. Everything was nicely cleaned. Close enough to drive a mile or 2 for downtown and the Boardwalk but not close enough to walk. The free breakfast is one of the better free breakfasts we've had at a hotel. Standard yogurt, fruit and cereal but also hot eggs and... More

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Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed July 29th, 2014 Room 242. I trap in total 16 bedbugs and took to the front desk. I asked changing room, but the hotel was full. I asked to change hotel and the assistance talk on the phone, but I think that the other hotel was very expensive because just said: "ufff". So the hotel did change the... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Maria M, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail... More

Fremont, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was perfect for our quick trip to Santa Cruz during our son's tournament in the area. It was clean, upgraded and the hotel staff was very friendly. It was nice that they provide breakfast. It wasn't spectacular, but it was enough to get us going in the morning. The breakfast area wasn't huge, especially if you go at... More

Was this review helpful? Yes 1
Chico, California
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The Staff was always very friendly. The only downside to our room was that there was no refrigerator or microwave, and the AC was a bit on the louder side. There was never any ice in the ice machine, that was a bit annoying. Breakfast had a nice selection, but had a small seating area, get there early to find... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed July 18, 2014

I stayed in the Holiday in Express in Santa Cruz for 6 weeks and felt at home every day of that time. The friendly staff went out of their way to accommodate my every need and recommend great local activities. Hansen Steiger was especially helpful and outstanding in every way. All in all, A+ for service. I was sad to... More

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 15, 2014

Front desk staff were great. I found them to be helpful and knowledgeable I agree with another reviewer, the breakfast area was very crowded. With that said, the hotel was sold out so it should be expected. Parking was tight but there was plenty of it. Cleaning staff was great. Fairly easy to get to the Boardwalk. We were told... More

Was this review helpful? Yes 1
Hitchin, UK
Top Contributor
67 reviews 67 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 15, 2014

We stayed here 6 nights over 4th July, and given the season the price was fine. When you arrive be careful not to over-shoot the entrance as you could end up on the freeway instead! The parking under the hotel was hardly ever more that half full - contrast this with the Hampton Inn - and our reception was warm... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Tony R, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More

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Additional Information about Holiday Inn Express Santa Cruz

Address: 1410 Ocean Street, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
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Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Santa Cruz

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Santa Cruz #8 Romantic Hotel in Santa Cruz
Hotel Class
Official Description (provided by the hotel)
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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