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All 51 Santa Cruz hotels

Holiday Inn Express Santa Cruz

2.5 of 5 Hotel   |   1410 Ocean Street, Santa Cruz, CA 95060
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Holiday Inn Express Santa Cruz

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86%
Ranked #8 of 51 hotels in Santa Cruz
Certificate of Excellence 2013
A recent review
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310 people have reviewed this hotel

Traveler rating
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    22
    14
    10
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134
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
San Francisco, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

The front desk staff (young male) was not professional at all. While he was checking me in (Monday, April 14, about 6:00 pm and later about 9:00 pm), he constantly answered incoming phone calls and made me wait a long time while talking and talking on the phone. Finally, when he first assigned me a room, the room wasn't even... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago via mobile

We reserved a King for three nights. When it became apparent we would be arriving very late we called the front desk and were told it was ok, someone would be at the desk for 24 hours. When we finally arrived after 11:00 pm we were told they had not held our reservation and given a room on the first... More

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Guildford, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Santa Cruz has often lacked decent hotels at sensible prices. This hotel certainly meets these criteria. Not the greatest location being at the northern end of Ocean Street. It is a drive to any of the decent restaurants in Santa Cruz. This is offset by large comfortable rooms and good service. The price is pretty good and the service is... More

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California
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay at a lot of Holiday Inn Express locations as we accumulate points in the IHG Priority Club. Most facilities are about the same, and this one is typical. The room was nice, not too large but ok. A plus is that the room ad numerous power outlets at table height, and lamps with outlets in them as well.... More

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Santa Barbara
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 11, 2014

We recently made a quick stop over in Santa Cruz and spent one night at the Holiday Inn Express as the price was right and it was a quick stop over, arrived in the evening and left early the next day. I wasn't sure what to expect as this was my first stay at a Holiday Inn Express but I... More

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Emeryville, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2014

I travel to the greater bay area every week for business and have been a Priority Club member for over five years. I made an honest mistake and had a mishap booking a reservation here, and didn't cancel in time. I was charged for a no show stay. I tried calling the hotel manager for reimbursement, but he never called... More

Was this review helpful? Yes 1
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear BradleyT, Thank you so much for taking the time to review us and share your feedback. We love to work with our guests at all times and make exceptions whenever possible. As explained a NO SHOW reservation is when the room is held for a guest who does not communicate to us any changes and is prevented from being... More

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 10, 2014

My family of 3 stayed in Santa Cruz from Dec 30 to Jan 3. Prior to our stay, I was quite upset, as all the online listings showed one price, but when I went to book, they quoted me a higher price. This was because of New Year's Eve. However it was still cheaper than most of the similar options... More

Was this review helpful? Yes 2
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear WhereAreYouGoingNext, Thank you so much for the feedback about our hotel. I can understand that sometimes when you look up a hotel rate and book at a later point the amount can change based on many variables but I always suggest calling us directly to assist in creating a reservation that best suits your needs and get on the... More

Antioch CA
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 8, 2014

Hotel appears brand new and is in remarkable condition. Room was clean and comfortable. As well the staff was attentive and friendly. The free breakfast was great and offered many selections for hot and cold items. Pool and gym room room are great, and even has a sauna and steam shower. Only drawback is the location. There is not much... More

Was this review helpful? Yes 1
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear AaronS, Thank you so much for taking the time to review our hotel. I am proud to see you comment on our like new appearance and of course how you stayed smart through our economic choices while receiving a high value. I will pass along your kind words to our team so they can know they are on track... More

VA
Top Contributor
52 reviews 52 reviews
23 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 31, 2014

This was a single night road stop for us. We travelled cross country, and wanted an affordable room with a refrigerator, a good breakfast and no suprises. Our check-in was fast and friendly. The room was huge with a "kitchen area" that had a microwave, refrigerator, and wet bar sink, a full sized sofa and chair with coffee table, and... More

Was this review helpful? Yes 2
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear b1Sally, Thank you so much for taking the time to share your experience with us. I hope that you come back again soon for more than just a stopover and visit with us so that you can stay relaxed, stay smart with your choice, and always stay impressed with our service. Thanks for the comment on the like new... More

Pasadena, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 26, 2014

We live in southern California and decided to take an unplanned road trip to Monterey and Santa Cruz. I booked this hotel through Hotwire because the price was excellent and it had high reviews. The location of the hotel isn't really walking distance to much, but it's a 5 minute drive to both the boardwalk and downtown. The hotel seemed... More

Was this review helpful? Yes 2
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Cinemaniac1, Thank you so much for staying with us. Our hotel is 4 years old and we take great pride in keeping a "like brand new" appearance in our hotel. We believe our guests deserve the very best when staying with us and we make that a priority. I hope when you feel the urge to road trip to... More

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Additional Information about Holiday Inn Express Santa Cruz

Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Express Santa Cruz Hotel
Holiday Inn Santa Cruz
Address: 1410 Ocean Street, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
#9 Business Hotel in Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
Official Description (provided by the hotel):
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 
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