New property, rooms well kept, staff very friendly
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- Holiday Inn Santa Cruz

New property, rooms well kept, staff very friendly
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Nice property and everything you would expect from Holiday Inn Express! Not next to the boardwalk but still in town. Very clean, quiet, good breakfast, and all for a great price!!! Only draw back is no jacuzzi with the pool. Have stayed at other properties in the area and this place is the best choice for the price in our...
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I loved the stay in the hotel thanks to the staff who went out of their way to help me around the area. The room was very clean and it really felt like being welcomed there. Special thanks to the housekeeping staff and front desk people! they made my boring business trip a little brighter.
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My boyfriend and i stopped in for one night on our way from Monterey to San Francisco.
We booked a suite which had a king bed, 2 tvs, big bathroom and a small kitchenette which was very well equipped.
Service was very good...helpful and friendly. Breakfast was a standard Holiday Inn breakfast, but sufficient and adequate.
The gym was well...
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I have stayed here twice now and the staff is simply amazing. They always make me feel welcomed and important when asking any question or simply just walking by. You can tell that they have a strong drive for insuring that people are happy, are enjoying their time, and want to come back time and time again.
The rooms are...
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My husband and two sons, 8 and 11 years old, stayed here for one night. It is a very tidy place, although the pool was very very small and had limited sun coverage. The breakfast which included omlettes and panckes was substantial. However, there were several disappointments. First off, the location is quite a distance from restaurants and the boardwalk/wharf...
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This Holiday Inn is pretty easy to find. I requested a room away from the elevator, and we were placed in a room that was the farthest away from the elevator as possible. Room was clean, rather large and the beds were very nice. Breakfast was the usual Holiday Inn buffet. I had read that there was only underground parking,...
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Very surprised with my experience here. Obviously a hotel for those needing a place to rest their head but everything was great. Front desk were super helpful and friendly, the rooms were clean, spacious and comfortable, hotel areas well kept, parking was decent and daily breakfast a really nice touch and a huge time saver. Check-in/out was efficient.
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Dear 671slandgirl,
Thank you for staying with us and for reviewing our hotel! We are delighted you enjoyed your stay and look forward to having you stay with us again soon!!
Regards,
Angélica Rivera
General Manager
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Stayed here for the very first time after reading positive previous reviews; I had to experience it myself. To see is to believe! yes, indeed it delivered my expectations. First off, the location is bar none-it was easy access to the freeway and very easy to find. The architecture of the building was very nice and brand new looking; as...
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Dear cleanfreak12,
Thank you for such an inspiring & detail review! We appreciate you staying with us and your candid feedback. I have shared your comments with my entire team, I know they also share my goal to have a hotel our guests LOVE!
If you want to share with me any other information, please call me at 831.295.6001 or...
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The hotel is located right off the freeway, which is good. Parking is limited to underground which is bad. Might be enough spaces for all, except that at least 20 cars took up 2 spaces or more so we were out of luck for parking. We had 7 rooms booked and 5 cars to park. The desk clerk was understanding...
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Dear Hausofmann,
Thank you for your detailed review of our hotel. I certainly apologize for the inconveniences you experienced trying to find a parking spot.
We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable...
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