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Dream Inn, a Joie de Vivre hotel

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175 W. Cliff Drive, Santa Cruz, CA 95060 (Formerly Coast Santa Cruz Hotel)
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Dream Inn, a Joie de Vivre hotel
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976 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (332)
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Aptos
5 of 5 stars Reviewed yesterday NEW

We live locally, but a few times a year I gather daughters and granddaughters and we head to the Dream Inn. We just returned from our second visit this summer, as my eldest (age 25) granddaughter came into town. She had missed our yearly June Birthday Bash and spending time with the younger girls (7 and 4), so we had... More 

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Was this review helpful? Yes
rshelley, General Manager at Dream Inn, a Joie de Vivre hotel, responded to this review

Dear sue u, Thank you for making the long 10 minute journey from Aptos. :) This might be the one time we say its not about the journey but the destination. Thank you for your continued visit to the Dream Inn and making this your destination. We have so many returning guest that have been visiting us for years. We... More 

Lemoore, California
3 of 5 stars Reviewed 3 days ago NEW

We stayed in Room 212 as part of a family vacation. Our mother in law booked the rooms and the staff, though she had called ahead and let them know we would be there, acted as if they had never heard of such a thing. They did not deliver the bottle of wine as part of the membership program. When... More 

Was this review helpful? Yes 1
rshelley, General Manager at Dream Inn, a Joie de Vivre hotel, responded to this review

Dear lisayoung57, Thank you for taking the time and providing your experience in regard to your visit with us. I am truly disappointed to hear of the condition you found our room in. This should have never been rented with the items you have described. We have since remedied the issues as well as implemented actions to allow us to... More 

Elk Grove, California
3 of 5 stars Reviewed 3 days ago NEW

Received an e-mail for early. Check in,plus I had called.Never got a response. View was ok,you can see the ocean,but I requested a room on a high level,was put on the 2nd floor so our view was over looking the pool,not a good view.Pool was very noisy,adults were drinking alcohol in the pool.children under 12yrs were in the spa without... More 

Was this review helpful? Yes
rshelley, General Manager at Dream Inn, a Joie de Vivre hotel, responded to this review

Dear PeacefulRN, We are disappointed to learn of your experience with us. We absolutely value your comments and your choosing the hotel for your ocean getaway. Please accept our apology that we were not able to provide a better experience. Sincerely, Bob Shelley More 

Toronto, Canada
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

There is absolutely nothing to complain about at this hotel! The location, directly on the beach, is fabulous! The pool was warm and inviting with comfortable lounge chairs that overlook the beach and the barside service at the pool was also appreciated! The hot tub was wonderful. Service at the hotel was impeccable - everyone we encountered was friendly and... More 

Was this review helpful? Yes
rshelley, General Manager at Dream Inn, a Joie de Vivre hotel, responded to this review

Dear Anne-Marie E, Thank you so much for sharing your Fabulous review on TripAdvisor. You captured one of the best parts of staying with us; the sound of the ocean. Truly something special and our staff is grateful to hear that they too were just as amazing. Thank you for making the journey from Toronto, Bob Shelley More 

San Diego, California
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 2 nights at the Dream Inn last week. The rooms and the views are outstanding. The staff was helpful and responsive. We enjoyed drinks in the lounge and breakfast in the restaurant. The pool and spa are convenient and access to the beach was a big plus. It's a short walk to the wharf and the amusement park... More 

Was this review helpful? Yes
rshelley, General Manager at Dream Inn, a Joie de Vivre hotel, responded to this review

Dear StanS40, Thank you for being our guest and it was truly our pleasure to serve you. We appreciate you taking the time are sharing your experience on this site. It sounds like you had an opportunity to enjoy the our amenities both at the hotel and those right out our front door. We are happy to read we didn't... More 

Delhi
1 review
5 of 5 stars Reviewed 5 days ago NEW

The view of the ocean is amazing, rooms are very clean and comfortable. The service is great including the restaurant which was to die for. Hotel is on the beach within walking distance of the wharf and the boardwalk. Would recommend.

Review collected in partnership with this hotel

Was this review helpful? Yes
rshelley, General Manager at Dream Inn, a Joie de Vivre hotel, responded to this review

Dear a95380, Thank you for staying with us for an extended weekend. Now with your son close by, we look forward to welcoming you back soon and often!. Our staff is very much appreciative to hear the best part of your stay was their service. The location is pretty good too! Thank you so much, Bob Shelley More 

1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

We loved the staff and how polite they were! Great customer service! We stayed for 2 nights. The Pool was wonderful. A staff member by the name of Sadie was very nice. She called to welcome us to our room. We wish would would have spent more time at the hotel to really enjoy it. We were gone most of... More 

Was this review helpful? Yes
rshelley, General Manager at Dream Inn, a Joie de Vivre hotel, responded to this review

Dear Cassandra K, Roasting marshmallows poolside evokes so many wonderful childhood memories! We are grateful that you stayed with us and created some very special moments. Sadie is wonderful and your kinds words put a huge smile on her face. We look forward to your return, Bob Shelley More 

Toronto, Canada
9 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I visited Santa Cruz for the first time. We stayed at the Dream Inn for two nights. Very nice stay, clean, helpful staff. Shawn from the front desk was very helpful, nice and accomodating. Our room was clean, spacious and the bed was great. The hotel is in front of the ocean and our hotel room had... More 

Was this review helpful? Yes
rshelley, General Manager at Dream Inn, a Joie de Vivre hotel, responded to this review

Dear 324europelove, Thank you for commenting on the service Shawn provided. It always puts a smile on his face to see his efforts rewarded with his name being mentioned. We are happy that you stayed with us on your journey to the West Coast. We look forward to welcoming you back soon and often, Sincerely, Bob Shelley More 

A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

Stayed here last night for one night with a friend and our 3 kids. We asked for the biggest room possible so we would all fit and they put us in a king suite. When we checked in the agent did not give us wristbands which are needed for access to the pool (as we later discovered). We received no... More 

Was this review helpful? Yes 1
rshelley, General Manager at Dream Inn, a Joie de Vivre hotel, responded to this review

Dear Guest, It is disappointing to see your review of two circles. It is clear we could have done a better job in cleaning your room as well as providing a better sense of arrival. We would welcome the opportunity to serve you again and provide a much better outcome. Should your travels bring you back to our area, please... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We just spent a four day weekend at the Dream Inn to help my son get settled in Santa Cruz. Everything was top notch, easy and relaxing. We had a beautiful ocean view from our room, the food was good, and the location cannot be beat. The hotel is right on the beach with a pool and easy access to... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Hot tub(6)
  • Room service(4)
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738 photos of this hotel

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Double Queen Room (70)
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King Room (75)
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Suite (87)
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The Hotel (29)

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