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Hampton Inn Los Angeles/Santa Clarita

Certificate of Excellence
2.5 of 5
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25259 The Old Road, Santa Clarita, CA 91381
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Hampton Inn Los Angeles/Santa Clarita
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Ranked #1 of 15 Hotels in Santa Clarita
Certificate of Excellence
A recent review
5 of 5 stars Reviewed August 24, 2013
Carol S Cape Canaveral, United States
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497 reviews from our community

Traveler rating
    344
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hampton Inn Los Angeles/Santa Clarita
See the most recent reviews
Cape Canaveral, United States
1 review
5 of 5 stars Reviewed August 24, 2013

Upon a cheerful check in we were impressed with the quality of service this hotel provided. It is the standard Hampton Inn which I assumed was a bit old however the rooms although standard were very nice. While staying at this hotel for an extended stay for a funeral, the quality of service each person gave their guests was outstanding.... More 

Review collected in partnership with Hampton

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Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello Carol S. Thank you for sharing your experience with the Hampton Inn Santa Clarita on Tripadvisor. I’m happy to see that my team took great care of you and your family while staying with us! We strive to create a “home away from home” environment and to make each stay as comfortable as possible. We all look forward welcoming... More 

Stevenson Ranch
1 review
4 of 5 stars Reviewed August 23, 2013

Was just there a few hours on a continuing trip. It was acceptable for our visit. We had no complaints. The location was good with several restaurants in he area and easy access to the freeway. The morning breakfast was also acceptable.

Review collected in partnership with Easytobook.com

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Benicia, United States
1 review
5 of 5 stars Reviewed August 21, 2013

We chose this location for its proximaty to Magic Mountiain and Universal Studios and were not disappointed. Magic Mountain is less than 5 minutes away and Universal is about 20. The room was clean and comfortable. The breakfast was tasty and plentiful. Overall an excellent hotel experience. My only complaint was the in room A/C was quite loud, but after... More 

Review collected in partnership with Hampton

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Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello Yvonne P Thank you for reviewing your stay with us! We are located very close to Magic Mountain and that makes our hotel ideal for guests who like to check out the amazing roller coasters! I’m happy you enjoyed our complimentary breakfast and that you liked the variety of items we offer. Sorry about the loud A/C unit! Please... More 

Reedley, United States
1 review
5 of 5 stars Reviewed August 21, 2013

We spend two nights a week at this hotel for 8 months out of the year. It is like being home. In fact I sleep better at the hotel. The rooms are very clean, and well supplied. The morning breakfast is quit good for a meal that comes with your room. The kitchen help is always there to help you... More 

Review collected in partnership with Hampton

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Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello Linda R Thank you for your loyalty to the Hampton Inn Santa Clarita! This month we installed all new beds in our hotel with the latest Serta mattresses designed for Hampton Inn! Please come visit us again soon and let us know what you think about the comfort of the new mattresses! Regards, Jeroen Buiks | General Manager More 

Los Angeles
Top Contributor
79 reviews 79 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 19, 2013

Stayed here for one night on a Thursday, I was able to check in a bit earlier than regular check in time. Pool was open and warm, Jacuzzi was in perfect working order. Booked this online with the advance purchase rate, and everything was great during my stay.

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello Kellen007 I’m happy that you were able to enjoy our Jacuzzi while waiting for your room to become available! We always like to accomodate early check-ins if possible, but unfortunately we are not always able to make this happen during summer because of our high occupancy. Thanks for staying with us and we hope welcoming you back soon! Jeroen... More 

Dublin, United States
1 review
5 of 5 stars Reviewed August 19, 2013

We felt like a guest in someone's home...an exceptional host. The service was better than any other hotel, including 5 star hotels. They fulfilled every request. They offered to go to the store for additional first aid items and breakfast items.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello Tracy L At the Hampton Inn Santa Clarita we like to take care of our guests as much as we can. That’s why we do not mind helping guests with additional requests to make sure you are satisfied! I’m really pleased to see that you compare our service to that of a 5 star hotel! I will pass on... More 

West Des Moines, United States
1 review
5 of 5 stars Reviewed August 19, 2013

Excellent staff, extremely curtious and helpful. Very clean hotel and great facilities, well kept. Close to a number of good restaurants and easy access to the highway. Really nice pool outside and workout facilities were very nice for the size of the hotel. Seemed to have extras compared to other Hampton hotels like drinks and snacks out in the lobby.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello Benjamin M Thank you for reviewing your stay at the Hampton Inn Santa Clarita! I’m happy that you enjoyed your stay with us and that you liked the cleanliness of our hotel. My team is always coming up with new ideas for additional afternoon snacks besides our cookies. Please visit us again soon and experience the Hamptonality again! Jeroen... More 

Princeton, New Jersey, USA
2 reviews
5 of 5 stars Reviewed August 19, 2013

This hotel is perfect. It has everything that you need in a hotel. I'm not going to list all of them, but I'll give a few examples: 1. As soon as you enter the main lobby, you'll notice some very caring little things such as cookies (my son really likes them), candies, water and lemonade, coffee (three different kinds as... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2013

Very impressed with Hampton Inn! They are bringing back the true sense of "Customer Service"! What a concept. I would stay at any locations in the future due to the way they treat their guests. Also, the little perks such as fresh warm cookies and various snacks the hotel provides in the evenings for their guests again prove they are... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello TripAdvisor Member, Thank you so much for writing such an amazing review of the Hampton Inn Santa Clarita! We do strive to deliver excellent service, but the only way for us to find out if we are on the right track is to hear back from our guests! That is why we value all reviews on TripAdvisor very much,... More 

San Jose, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed August 14, 2013

The hotel was up to the standard I have come to expect from Hampton Inn however the parking is not up to par. There were not enough parking spaces for full size autos and the sprinkler system watered the parking lot not the landscaping, soaking the car with hard water and leaving spots that are damaging. If you stay here... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello fred w, Thank you for your feedback in regards to your recent stay at the Hampton Inn Santa Clarita. I like to offer you my sincerest apologies about the water stains on your car. I can totally understand that this was a major dissapointment and that it affected your experience! You are actually the first guest to bring this... More 

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