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Hampton Inn Los Angeles/Santa Clarita

2.5 of 5 25259 The Old Road, Santa Clarita, CA 91381
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Certificate of Excellence 2014
Hampton Inn Los Angeles/Santa Clarita
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Hampton Inn Los Angeles/Santa Clarita
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458 reviews from our community

Traveler rating
    315
    121
    16
    5
    1
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170
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44
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hampton Inn Los Angeles/Santa Clarita
See the most recent reviews
A TripAdvisor Member
5 of 5 stars Reviewed August 15, 2013

Very impressed with Hampton Inn! They are bringing back the true sense of "Customer Service"! What a concept. I would stay at any locations in the future due to the way they treat their guests. Also, the little perks such as fresh warm cookies and various snacks the hotel provides in the evenings for their guests again prove they are... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello TripAdvisor Member, Thank you so much for writing such an amazing review of the Hampton Inn Santa Clarita! We do strive to deliver excellent service, but the only way for us to find out if we are on the right track is to hear back from our guests! That is why we value all reviews on TripAdvisor very much,... More 

San Jose, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed August 14, 2013

The hotel was up to the standard I have come to expect from Hampton Inn however the parking is not up to par. There were not enough parking spaces for full size autos and the sprinkler system watered the parking lot not the landscaping, soaking the car with hard water and leaving spots that are damaging. If you stay here... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello fred w, Thank you for your feedback in regards to your recent stay at the Hampton Inn Santa Clarita. I like to offer you my sincerest apologies about the water stains on your car. I can totally understand that this was a major dissapointment and that it affected your experience! You are actually the first guest to bring this... More 

Los Banos, Ca, United States
1 review
5 of 5 stars Reviewed August 13, 2013

Fantastic. Great people, very friendly and willing to assist us as need be. Always very warm and happy to see us when we came in from the day of walking and vacationing in the area. Close to our vacation area and anything we may have needed during our stay. Fine job checking into the hotel as well as checking out.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Dear Margaret B I’m glad that you enjoyed your stay with us and that my team took good care of you! Santa Clarita has a lot to offer and we have many restaurants in walking distance. Thank you for taking the time to share your experience on Tripadvisor. We hope welcoming you back soon! Regards, Jeroen Buiks | General Manager More 

San Francisco, United States
1 review
5 of 5 stars Reviewed August 11, 2013

It's good value for the Quality of the over all hotel provides and the friendly, competence staffs; to top it off 6 to 10 am breakfast worth at least $10. and more if you eat more. also hotel lobby is in the same building, swimming pool is 10 yards from the building. At any time there are hot coffee,Cocoa, fresh... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello Stanley Y, Thank you for taking the time to review your stay with us on Tripadvisor. I am happy to see that you enjoyed our complimentary breakfast as well as our water station and cookies in the afternoon. If travels bring you back to the Santa Clarita Valley, please stay with us again! My staff and I are looking... More 

Yuma, Arizona
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 9, 2013

Yep, we stayed three nights and the power went out the morning we were to check out. The staff was exceptionally accommodating, but, still, it was a major bummer. The only thing I wished that they had done was advise us as to what the situation was. Perhaps they didn't know, but it sure would have helped. As for the... More 

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Dear WilkeCollins Thank you for reviewing your stay at the Hampton Inn Santa Clarita. I like to apologize for the inconvenience you experienced in regards to the power outage we had on the day of your departure. We were not able to explain exactly what caused the outage at the time, because we didn't know what happened either. Later that... More 

california
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 6, 2013

Clean, handsomely decorated, friendly, helpful staff, great breakfast, quiet, nice pool, good price. There's not much more to write. If you're in the area, stay here. Tip:get a room in the back - they're quieter.

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello pearl333333, Thank you for your nice review of our Hampton Inn Santa Clarita. My front desk staff is always trying to get creative with decortating the lobby in order to creaty a warm cozy atmosphere that our guests enjoy. They will be excited to find out that their work has been recognized! Thanks again and please visit us again... More 

San Jose, California
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 1, 2013

We were simply looking for a hotel to reduce the length of our return trip, so we looked for something near the Grapevine to be ahead of LA County traffic. Check-in was the best I've experienced in quite a while. Matthew took good care of us from start to finish -- and even after check-out, too! When we got to... More 

Was this review helpful? Yes 1
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello Sharks90, Thank you for reviewing your stay with us! I’m delighted to see that Matthew took good care of you and that he made you all feel welcome! I’m also pleased to find out that you really liked your guest room, and our complimentary breakfast set-up. Many people discover Santa Clarita as the ideal place to stop for the... More 

Mississauga, Canada
1 review
5 of 5 stars Reviewed July 29, 2013

We enjoyed our stay at the Hotel. The rooms were nicely done and very clean. Love the decoration. The staff are extremely polite & friendly. Also at the time of the booking, you had the best rate. I think your biggest assest in this location is your staff. They were simply great and I have been in many hotels for... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello Mohammad F, Hampton Inn by Hilton strives to offer all their guests the best guest experience possible. Although we may not be the fanciest or most luxurious hotel in the area, it does not mean that our staff can’t acts like we are! Hampton calls this "Hamptonality" and it stands for delivering friendly hospitable service, and creating a home-away-from... More 

Guaynabo, Puerto Rico
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 29, 2013

We headed to LA without booking a hotel and needed one for the one night and we found this amazing gem of a hotel.Great staff, good breakfast, amazing sleep quality and clean and comfortable rooms. Excellent location if you're going to Six Flags.

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello gabopr, Thanks for sharing your experience on TripAdvisor! I like the fact that you enjoyed your stay with us and that you liked the comfort of our beds. The beds will get even more comfortable since we are about to upgrade our mattresses for all our rooms! Please come visit us again soon and let us know what you... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 27, 2013

This was truly one of the best hotels we've stayed in. Felt like a 5 star hotel. Excellent guest service, clean, great pool, excellent breakfast. Great rooms. The location to 6 flags was awesome. Highly recommend this hotel.

Was this review helpful? Yes
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review

Hello Happybbbb, Wow! I’m so happy that you enjoyed your stay with us!!! I really like that you felt like we were a 5 star hotel! This really makes my day and I look forward sharing this review with my staff. They should get the credit for this because they do all the hard work! Thanks again and please visit... More 

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Additional Information about Hampton Inn Los Angeles/Santa Clarita

Address: 25259 The Old Road, Santa Clarita, CA 91381
Phone Number:
Location: United States > California > Santa Clarita
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Los Angeles/Santa Clarita 2.5*
Number of rooms: 129
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Also Known As:
Hampton Inn Los Angeles/Santa Clarita Hotel Santa Clarita
Hampton Inn Santa Clarita
Santa Clarita Hampton Inn
Hotel Style:
#1 Romantic Hotel in Santa Clarita
#1 Family Hotel in Santa Clarita
#2 Business Hotel in Santa Clarita

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