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Embassy Suites Valencia

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28508 Westinghouse Place, Santa Clarita, CA 91355
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Embassy Suites Valencia
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512 Reviews from our TripAdvisor Community

Traveler rating
    263
    153
    46
    22
    28
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245
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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There are newer reviews for Embassy Suites Valencia
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Edmonds, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

My friend and I along with two 17 year olds were on a road trip. We stayed here while visiting Magic Mountain. The hotel and rooms were very clean. The pool and hot tub were fine. Free Happy Hour in the afternoon was nice along with the free made to order breakfast in the morning. I will definitely stay here... More 

Was this review helpful? Yes
Valenciagm, General Manager at Embassy Suites Valencia, responded to this review

Thank you for taking the time to review our property. I am happy that you were able to come down for the reception at night as well as our breakfast. We look forward in serving you and your two 17 Year olds again. Thanks, Ron Carter More 

Sacramento, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 5, 2013

Front desk clerks for both check in and check out (separate individuals) were very unfriendly, and not willing to provide any customer service. Room was clean, but had loud mechanical sound all night.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Valenciagm, General Manager at Embassy Suites Valencia, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are sorry we let the ball drop. We are always looking for ways to improve our guest experience. Your satisfaction is very important to us and we try hard to make... More 

Bethlehem PA
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2013

I have been coming to this hotel for the past 4 years for both business and pleasure. From a business perspective it can't be beat as I can walk to my company's office across the street. The hotel has ample parking and friendly staff but just not enough of them. There are times you can go to the front desk... More 

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Santa Clarita, California
2 reviews
5 of 5 stars Reviewed July 29, 2013

We are locals to this hotel, and the Embassy Valencia, is the reason why we only stay at an Embassay hotel now. We've stayed on a number of occasions/home repairs and date nights and everything is always as smooth, professional and pleasant as the last stay. I like this Embassy more verse others that I have stayed at for the... More 

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San Jose, United States
1 review
5 of 5 stars Reviewed July 28, 2013

Before i am stay Hyatt Regency Valencia and Santa Clarita. Now i stay Embassy Suites i am very happy very good service. I will recommend to my coworker and my friend. If i go to Malaysia, Thailand or Singapore, do you have Embassy suites hotel available

Review collected in partnership with Embassy Suites Hotels

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Atascadero, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 26, 2013

Pros: Friendly atmosphere, breakfast is very good and made to order by extremely nice chef. Room and hotel in general are very clean. Nice exercise room. Free drinks and snack foods during Happy Hour (5 to 7 pm). Cons: Rooms have only 2 Twin or one King size bed. 2 Queen size beds would be nice. Sofa fold out bed... More 

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Castaic, United States
1 review
5 of 5 stars Reviewed July 24, 2013

Hotel staff were very professional and welcoming. Hotel was centrally located to family and friends and it was a pleasant place to have visitors come to see our family. We enjoyed the morning breakfast and evening reception, nice pool and patio area.

Review collected in partnership with Embassy Suites Hotels

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Rosarito, Mexico
Top Contributor
60 reviews 60 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed July 23, 2013

A hotel manager should make their guests feel at home and do everything possible to ensure they will return. However, they don't always do that. This hotel manager went above and beyond the call of duty to bail me out of a sticky situation and I am forever grateful. We stayed here in late May for my grandson's high school... More 

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Kissimmee, FL
Senior Contributor
25 reviews 25 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2013

We have stayed at many hotels in the Santa Clarita area while visiting our son Brett and family. The Embassy Suites Valencia clearly is the best, for several reasons. An actual 2-room spacious suite with a separate bedroom (not just on one side of a so-called ``suite''); a full cooked-to-order breakfast and a 2-hour happy hour with free drinks. In... More 

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San Rafael, California
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2013

Our swim team just stayed 5 nights at this Embassy Suites for Sectionals, and the hotel accommodated us; from arranging the rooms to making earlier breakfast times on the weekend. The rooms were comfortable and the breakfast was great. The breakfast staff was friendly. The hotel has washers & dryers which was great. The athletes and parents were also able... More 

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