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Embassy Suites by Hilton Valencia

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28508 Westinghouse Place, Santa Clarita, CA 91355
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Embassy Suites by Hilton Valencia
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619 Reviews from our TripAdvisor Community

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Austin, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here multiple times for business trips. Mostly by myself, sometimes with my husband. It's a decent 40 minute drive from the Burbank Airport, traffic factors into this of course! There is nothing around the hotel except another hotel and a company. It's not walking distance to anything. It's super easy to get to on the 5 freeway.... More 

Helpful?
Thank DebraDeitz
Roseville, California
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is fine. Nice area - although everywhere in the area is nice. Hotel is easy to get to. Food was good - even to take back up to the room. Rooms are a little small for an Embassy - especially the living room. If there was such a thing as a mini-Embassy this would be it. Issue I am... More 

Helpful?
Thank THEMKP
CA, United States
1 review
3 of 5 stars Reviewed 1 week ago

We spent 18 nights in this particular Embassy Suite. We categorized it to be between poor-average overall. The hallway to the room smelled musty for a few days. The room was not appropriately cleaned. For example, candy wrappers and bath tissues from the night before still remained on the floor for a couple of days despite being cleaned the day... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Leobardo R
New York, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

It was a good location for the price, the breakfast was awesome and the evening reception I liked how they kept refilling the veggies & snacks. The only negative was the paid parking, which is the hotel parking lot that was different and a first for me, the rooms need new couches, the springs hurt when sleeping. Would have preferred... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Donna S
Tucson
Level Contributor
700 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 436 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed here before and were as impressed then as we were this visit. There were some changes: the hospitality wine and spirits reception bar (new location) is just about across from the check-in counter while the old location (further down the lobby) is where customers can order drinks for which they will pay. The late afternoon reception does serve... More 

Helpful?
Thank on_the_go_98765
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you for your review! I am very glad that you were impressed with us and enjoyed your stay here. We have changed up the evening reception a little bit just to clear up any traffic jams at the bar, which has worked extremely well for us so far. Your comment that the breakfast line fills early and moves slowly... More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

If you're coming to SoCal for Disneyland, Knott's, and/or Universal Studios, this place is waaaaayyy too far for you! It might advertise that it's nearby, but it truly isn't. Magic Mountain, on the other hand, is literally 30 seconds away. Spend a little more and stay closer to your destinations if you're going anywhere but Magic Mountain. However, I've stayed... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Amanda R
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your five star review! Hearing that you would come back to our hotel is the greatest report card we can get! It's true we are not very close by to Disneyland or Universal (especially with LA traffic) but we are just a short distance to Magic Mountain. I am so glad to hear that you... More 

Coarsegold, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

Very nice and clean hotel as is all Hilton hotels. Personal was very friendly and helpful through out our stay. Loved the evening snacks and drinks but even better was the great hot breakfast. We would recommend this hotel to anyone going to Magic Mountain or just need a place to stay going down interstate 5.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Stan C
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your five star review! Knowing that you are recommending our hotel to others is the best report card we could get! I am so glad that you enjoyed our exceptional staff and our fantastic amenities. We hope that you will be back the next time you are in the Valencia area, whether it be for... More 

Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed January 7, 2016

We stayed here for one night recently after arriving in to Los Angeles quite late from the UK. We had booked an Executive King Suite as we were travelling with our teenage son and wanted the extra space. All was well with check in etc and after eating in the hotel we went up to our room, tired from our... More 

Helpful?
Thank Vicki P
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for giving feedback for our hotel. I am so sorry that you had an issue with the make up of your suite. I apologize for the fact that there was no bedding for the sofa bed. We do usually have extra bedding in the closet but for the bed to not be made up in the... More 

1 review
3 of 5 stars Reviewed January 6, 2016

Fire alarm went off intermittently in the evening as hotel was having problems resetting from a previous incident where a vehicle broke an outside fire sprinkler. Hotel cleanliness was poor. Hotel breakfast was great.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank richardlC332RM
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you for your response. We did have an issue with the fire alarms but my front desk and engineering staff did their best to resolve it as quickly as possible. I am sorry that you found our hotel to be lacking in the cleanliness department. We hold ourselves to a high standard of excellence and anything other than that... More 

Valencia, United States
1 review
5 of 5 stars Reviewed January 5, 2016

As a last minute decision we call Hilton Honors and booked this Hotel. Great Choice. Friendly Staff, extremely clean and looks relatively new. Easy to get to and immediate access to Interstate 5 in either direction.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Harold R
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you for your five star review! I greatly appreciate you taking the time to give feedback on our hotel. I'm very glad that you enjoyed your stay and that the staff and the room was exceptional. I hope that the next time you are in the Valencia area that you will stay with us again! Thank you! Ron Carter... More 

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