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Embassy Suites Valencia

3.5 of 5 28508 Westinghouse Place, Santa Clarita, CA 91355
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Certificate of Excellence 2014
Embassy Suites Valencia
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Embassy Suites Valencia
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459 reviews from our community

Traveler rating
    235
    142
    41
    16
    25
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224
63
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95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed when we went to Universal Studios. The hotel is about 30 minutes away-depending on traffic, so it was a much better price fit than hotels closer to the park. Rooms are large enough for our group (we had 13), only down fall with the rooms is that the accessible room only had a king bed and a sofa... More 

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pnjaban
Top Contributor
70 reviews 70 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for a small conference. The rooms were spacious and decent, though my sofa had two gouges in the seats. Very distracting strobe lights for the fire system woke me up and alarmed me a few times. Great shower, friendly staff. Convention food was acceptable. Breakfast cooked to order was very good. There is very limited bar and... More 

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1 review
4 of 5 stars Reviewed 1 week ago

2nd time staying and I will be back. Room and food service excellent. However stayed in room 302 and the air conditioner made a loud noise when it cycled off. At checkout I told the management but they didnt seem interested and looked at me like i was trying to get a discount on my room. I advised her to... More 

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Valenciagm, General Manager at Embassy Suites Valencia, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate your feedback. I would like to assure you that we will be taking a look at the AC unit in the room you stayed in to prevent future issues with it. Again thank you very much for your feedback and your comments. We hope to see you... More 

Victoria, Canada
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the ES Valencia on business in Jan 2015 and was impressed with the friendly and attentive staff and the great amenities. The hotel public spaces and rooms are clean and spacious, and the free breakfast offers great variety - inc. hot made to order eggs/bacon etc. Complimentary managers reception in the evenings seemed to well appreciated by... More 

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Valenciagm, General Manager at Embassy Suites Valencia, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate your comments and are glad you enjoyed the breakfast so much. We hope to have you back again soon! Sincerely, Ron Carter More 

Chino, California
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our forth time staying at this location and this stay actually had a few minor issues. We stayed at the end of December, so of course school was out but we knew this hotel was a hit with kids (but this wasn't an issue). The hotel booked a party of some sort and with the parking to a... More 

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Valenciagm, General Manager at Embassy Suites Valencia, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate your feedback and do apologize for the lack of parking due to an event we held here at the property. We are actually working on a course of action to resolve that issue in the future in cooperation with the businesses around us. Hopefully you give us... More 

Columbus, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Although our room showed a bit wear-and-tear, it was very comfortable ... Cleanliness was excellent, and housekeeping was exceptional ... The complimentary breakfast was delicious, with the made-to-order omelets being perfect ... Hotel personnel was very friendly ... Fine location, and it was quiet ... Worth serious consideration if in this area.

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Valenciagm, General Manager at Embassy Suites Valencia, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate your comments and are glad that you enjoyed your stay while you were here. We hope to have you back again the next time you are in the area! Sincerely, Ron Carter More 

New Braunfels, Texas
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've stayed here twice in the last year for one week each time. The breakfast here is spectacularly good and varied. The front desk people are very helpful. The rooms are clean and spacious with a good TV in both rooms of the suite.

Was this review helpful? Yes
Valenciagm, General Manager at Embassy Suites Valencia, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate your comments and are glad that you enjoyed your experiences here. We do hope to have you back again if you need somewhere to stay! Sincerely, Ron Carter More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The Valencia, CA Embassy Suites was off the main path and in a modified hotel that didn't have the usual Embassy Suite footprint. The room were in a big maze that were difficult to navigate and were small. Typically the two bed suites are queen sized, but here, the rooms are so small the bed were only full sized. For... More 

Review collected in partnership with Embassy Suites Hotels

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Bay Area, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my first time at any Embassy Suites, and was very impressed with the overall experience. Their breakfast was very good and the service of the staff was excellent. I did not get a chance to experience the evening reception, but I will stay there the next time we need a hotel and hope to take part in that... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Valenciagm, General Manager at Embassy Suites Valencia, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate your comments and will be sharing them with our team. We are glad you enjoyed the breakfast and the level of service that was provided to you. Hopefully you come back to see us again soon! Sincerely, Ron Carter More 

sacramento, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

we expected more from embassy suites. The rooms were clean and the breakfast was good if you went to wait for your made to order breakfast. The buffet was undercooked eggs and some strange potatoes. There was no bedding in the room for the fold out bed. The hallways looked dirty, worn out. The reception had one bartender serving both... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Valenciagm, General Manager at Embassy Suites Valencia, responded to this review

Thank you for taking the time to review our hotel, we greatly appreciate your feedback. I do apologize that we fell below your expectations, I will definitely be taking a closer look at the items we are putting out on our buffet line at breakfast. As for your concern about the bar, we are actually going to be separating the... More 

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Additional Information about Embassy Suites Valencia

Address: 28508 Westinghouse Place, Santa Clarita, CA 91355
Phone Number:
Location: United States > California > Santa Clarita
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Valencia 3.5*
Number of rooms: 156
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Also Known As:
Embassy Suites Valencia Hotel Valencia
Valencia Embassy Suites
Hotel Style:
#2 Business Hotel in Santa Clarita
#7 Family Hotel in Santa Clarita

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