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BEST WESTERN Valencia Inn

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27413 Wayne Mills Place, Santa Clarita, CA 91355
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BEST WESTERN Valencia Inn
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BEST WESTERN Valencia Inn
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332 reviews from our community

Traveler rating
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    99
    73
    37
    15
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153
63
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Mateo, CA, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have never stayed at a hotel/motel that was as quiet as this. Although it is situated just off a very busy Interstate, there was no traffic noise nor any noise from people in any of the adjoining units.

Review collected in partnership with Best Western

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Santa Clara, California
2 reviews
5 of 5 stars Reviewed 1 week ago

Thought this place would be noisy so close to hwy 5 and also was not expecting such immaculate clean and comfortable rooms! The location was perfect for our trip and the continental breakfast and later check out was awesome!

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Stephanie P, Thank you for providing feedback regarding your stay at the Best Western Valencia Inn. We are thrilled to hear our hotel is “very clean and quiet”. We strive in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to... More 

Oakland, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Since my travel has me arriving in LA just at commute time I usually stay over in Valencia, then hit the road again early the next morning while the freeways are relatively clear and I'm refreshed. The breakfast is good, it is freeway-handy and there are several restaurants nearby. The one time I had a noisy neighbor the front desk... More 

Review collected in partnership with Best Western

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General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear SightseeingGal, Thank you for taking the time in reviewing the Best Western Valencia Inn. We are thrilled to hear you have had pleasant experiences at our hotel. We work hard in providing our guests with memorable stays and are delighted to have accomplished said task. As you mentioned, we do offer complimentary breakfast and are delighted you are able... More 

Santa Clara, United States
Contributor
17 reviews 17 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff again was very accommodating to our needs (2 rooms, 2 very packed car loads of things to be unpacked, thanks for downstairs rooms and very tired travelers). This location fits in very well with our needs for our travels to southern California. Love the wide variety of food choices within a 5-10 minute drive from the room. We... More 

Review collected in partnership with Best Western

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General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear David F, Thank you for taking the time in reviewing the Best Western Valencia Inn. We are thrilled to hear you've had “another wonderful stay” at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are centrally located near several eateries and are delighted you were... More 

Bellevue, Washington
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

OK hotel located along a very noisy freeway. Older facility that was just OK. What I did not like was that it was priced at $107 (AAA) but was a $70 value. Most everything in California is overpriced but this was extreme. Close to Six Flags but who really cares? I would not recommend it to my friends.

Was this review helpful? Yes 1
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear RB6929, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies for not meeting your expectations. Your concerns have been addressed with our staff so that improvements can be made. We hope you would be so kind as to give us another chance and stay with us again, in the future. Once more, thank... More 

Travelers are raving about these Santa Clarita hotels

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

had a little problem for me to check in early attitude from the front desk !!! called to check in early shes said our check in is at 3pm i was upset i know for sure there's a room or she can check and see when its the earliest she can check me in !! i hang the phone with... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Reyna L, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenge you initially faced. We always do our best to accommodate all of our guest’s special requests and are delighted to have been able to do so. We hope that you would be so kind as to give us another... More 

Wheatland, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

On way home, after long trip, rolled in close to midnight, and met by friendly staff, quick check in, and lovely, clean room, comfy beds, and good shower. The 3 things I look for most. Only problem, is that we were towing a car, and had no place to park, had to park away from motel.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Leah W, Thank you for taking the time in reviewing the Best Western Valencia Inn. We are thrilled to hear you were “met by friendly staff”. We strive in providing our guests with a memorable experience and are so pleased to have accomplished said task. Please accept our sincerest apologies for the challenge you faced while parking. Your concern... More 

Canada
Top Contributor
57 reviews 57 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is the base tier of Best Western's hotel line, and as such, is pretty standard. The lights were not working when we arrived, so it was somewhat difficult to find. The musty smell that greets you when opening the door wasn't pleasant, but was better after we turned on the A/C. It's quite close to the freeway, but the... More 

Was this review helpful? Yes 1
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear tsukikage, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenges you faced while at our property. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Your concerns have been addressed with our staff in hopes of making improvements to our property.... More 

Escondido, California, Usa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 19, 2015

Do NOT stay in one of the front buildings. Request an extreme back building. The freeway is EXTREMELY LOUD! Our pillows were very bad. The bed was comfortable but I have had better beds in other Best Westerns.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear 81barbaraw, Thank you for investing your time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please accept our sincerest apologies regarding the challenges you faced while at our property. Your concerns have been addressed with our staff in hopes of making improvements. We hope that... More 

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2015

We did a last minute trip to Six Flags, Los Angeles. We were looking for a place that was close and convenient to the park, the Best Western Valencia Inn seemed to fit the bill. I read the reviews from previous travelers and based on those I requested a room at the back, away from the highway. This was given... More 

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Whoopso, Thank you for providing feedback regarding your stay at the Best Western Valencia Inn. We are thrilled to hear “all of the front desk staff were friendly and efficient”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are located near famous attractions and are delighted you... More 

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