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BEST WESTERN Valencia Inn

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27413 Wayne Mills Place, Santa Clarita, CA 91355
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1 room 1 guest
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BEST WESTERN Valencia Inn
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377 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Santa Clarita, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

IS A NICE ECONIMICAL AREA TO REST AFTER A LONG DAY. The amenities are to the level, the room was really comfortable and clean, with breakfast included you couldn't ask for more everything is fresh and you get to make your own delicious waffles. Important but not least with Wii-fi free.The customer service it was the best, always ask fro... More 

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Nancy C, Thank you for providing feedback regarding your stay at the Best Western Valencia Inn. We are thrilled to hear you had the “best weekend ever” at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and... More 

Hoisington, United States
4 of 5 stars Reviewed 2 days ago NEW

good room...parking was A FEW steps from the room due to handicap parking....not a problem....but had ants in the bathroom area. Handled quite well by staff...they immediately came down....saw the ants crawing on the bathroom wall and sprayed and searched the entire room for any other signs. He did ask if this was satisfactory...The next morning cleaning crews were outside... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Timothy M, Thank you for providing feedback regarding your stay at the Best Western Valencia Inn. We are thrilled to hear our staff responded immediately to your concern. We strive in providing our guests with excellent quality service and are touched you took notice. We hope to see you again, during your next trip to Valencia. Once more, thank... More 

Paradise,ca, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This motel is always very well maintained and the rooms are very clean as are the grounds. I almost always use the hot tub/pool which is always clean and well maintained. The internet is a included bonus as is the fitness room. There are many types of restaurants within easy walking distance. This is a great place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, Front Office Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Erick S, Thank you for taking the time in reviewing the Best Western Valencia Inn. We are thrilled to hear our hotel “is always very well maintained and the rooms are very clean as are the grounds”. We strive in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we do feature... More 

Bodfish, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

A Shout out to Craig, Front Desk Manager and Ashley, Breakfast Organizer. Both these individuals have a very different job, but both made my stay for the week very enjoyable. Craig was very helpful in my room needs and seemed sincere in wanting my stay both in the hotel and my experience with the local restaurants to enhance my overall... More 

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Jeff F, Thank you for providing feedback regarding your stay at the Best Western Valencia Inn. We are thrilled to hear we have “excellent staff” at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

The staff at this hotel is friendly, helpful, well groomed and well spoken. Facility is clean and rooms are spacious. Have stayed here a couple of times due to it's locale and condition. Close to several restaurants and other services as well as to Magic Mountain.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Apalo973, Thank you for taking the time in reviewing the Best Western Valencia Inn. We are thrilled to hear our hotel is “clean and comfortable”. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we are centrally located near famous attractions and hope that you were able to... More 

Puyallup, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

The Valencia Best Western has taken the name of this chain to new LOWS. Stay at your risk and the safety of your family. Ever check into a room where a towel has been rapped around the smoke alarm. It gives you an idea what your going to experience at this Best Western. Good Luck...

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Day Jay R, Thank you for investing your time in reviewing our hotel. The safety of our guests is our number one priority and we are so sorry to hear that you felt otherwise. Your room was thoroughly investigated, but traces regarding your concern were unable to be found. Once more, thank you for reviewing our hotel. More 

Travelers are raving about these Santa Clarita hotels

Los Angeles, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Very nice place, large rooms, vaulted ceilings, good breakfast, friendly staff. Raccoons and possums running around. It was awesome. Highly recommended. Plus, found a good deal on line for it. Keep in mind it is right next to busy 5 freeway. but you hardly hear in inside the rooms (another good thing)

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Edward E, Thank you for providing feedback regarding your stay at the Best Western Valencia Inn. We are thrilled to hear our hotel is a “great place”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and are delighted you... More 

San Diego, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Let me start off by saying the ladies at the front desk were absolutely amazing, super friendly, super compassionate and just all around great service! We booked a a nonsmoking room and after a long drive was told they only had smoking rooms. However they turned a bad situation ..good. I liked that you could drive up to your room,... More 

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Sumibunni, Thank you for providing feedback regarding your stay at our hotel. We are thrilled to hear our staff is “absolutely amazing, super friendly, super compassionate and just all around great service”. We strive in providing our guests with excellent quality service and are touched you took notice. Please know your concerns have been addressed with our staff so... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice place. Clean. Bed bath And beyond bathroom shampoo/ conditioner and lotion so nice added touch. Nice size room and clean. Very close to 6 flags which is why we chose this hotel. Breakfast and parking included and laundry room available. Though you need to make sure you dry your clothes on really high Else they don't dry too well.... More 

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Sabira N, Thank you for taking the time in reviewing the Best Western Valencia Inn. We are thrilled to hear we our hotel is a “nice place”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and are delighted you... More 

Vancouver, United States
1 review
1 of 5 stars Reviewed 1 week ago

Our room smelled of pet urine and the bathroom area wasn't clean very well as we found bugs and used tissues.. We also didn't have enough towels in the room. Had to go to the office twice as the call front desk button was broken on the phone. No one showed up with towels and air freshener. Had to go... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Valencia Inn, responded to this review

Dear Jon M, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenges you faced during your stay. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. Your concerns have been addressed with our staff, so that improvements can be made. We... More 

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