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Hyatt Regency Valencia

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24500 Town Center Drive, Santa Clarita, CA 91355
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1 room 1 adult
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Hyatt Regency Valencia
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522 Reviews from our TripAdvisor Community

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St. Louis, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very Good. I enjoyed the stay. The food was very good. Slightly expensive but good. I would recommend this hotel as it is close to several shops, stores, and shopping malls. The hotel is in a great location and close to main road ways and highways. The scenery around the hotel is also nice with mountains and palm trees in... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Michael Alliste... B
Peoria, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in walking distance to so many eating establishments and walking distance to the mall. The rooms are nice and the service is very friendly. We stay here everytime we visit our son at college.

Helpful?
Thank MSSC1987
Vista, California
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this room last minute (day of our stay) and arrived late at about 10pm. Very quick and easy check-in process so we were up in our 4th floor room in no time. The hotel was actually nicer than expected. Room and bathroom were spacious. One person in our group enjoyed the bar at the hotel and then went to... More 

Helpful?
Thank Rani S
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Rani S, Thank you for the great review. We do have single cup coffee brewers in the closet inside of every guest room so you can easily get your morning coffee. Glad to hear that you and your friends enjoyed the lobby bar and other local offerings. More 

Phoenix, United States
1 review
3 of 5 stars Reviewed 1 week ago

Typically I stay at the Marriott in Valencia, Ca when I visit for meetings but this trip I decided to stay at the Hyatt because it was closer to restaurants and other things to do. I was greeted by the staff in a great manner, loved the location but unfortunately my rooms smelled like cigarets really bad which made it... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Chad S
Seattle, Washington
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Staff was prompt and friendly. We called for robes to go down to the hot tub and they were there in less than 5 minutes. The rooms were nice and clean. Spacious, not cramped. The hot tub jets could be stronger, but other than that it was a great, quick stay. Location was great!

Helpful?
Thank Stephanie P
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Stephanie P, Thank you for our review, glad to read that you enjoyed the hot tub and got your robes quickly. We look forward to your return. More 

1 review
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location and has great service. I stay at this location each time I am in the area. The staff that work the location are great. The food and bar area are great since they have done some remodeling.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank darrylwayneb
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

We appreciate your review! I am happy to read that the staff in the hotel are great. Thank you for the note on the remodeling and we hope that you will enjoy the renovation that is currently in the works! More 

Honolulu
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The last time we were here was 2011 and knew if we ever visiting the area we would definitely stay here. For some reason it lost its vibe. The front desk employees did not seem happy and that rubs off on the atmosphere. They don't smile or greet you. They just perform their job. It was quite sad. The room... More 

Helpful?
Thank Kehaulani808
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

I regret to read your response that our front desk staff did not seem happy and ruined the atmosphere. This does not at all ring true with the comments we normally get about our staff. I am sorry that this trip did not live up to your normal visit and I hope that you would give us another shot. More 

Moreno Valley, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I stay at this hotel frequently for business and often times arrive late. They are often completely sold out and this limits their ability to change my room if there is an issue.... and this happens pretty often.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Kathi R
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Kathie R, I am sorry to read that you were dismayed by your recent stay at the Hyatt Regency Valencia. I am sorry to hear that due to our high occupancies you have trouble getting the room type you prefer. Please feel free to book ahead of time or contact the front desk in the future. More 

Valencia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed the night, staff as always excellent! from check in to check out was wonderful. The servers in the bar were wonderful, housekeeping on top of everything and made me feel very welcome. Over all best location for what I needed cocktails, dinner and a movie night! Looking to being back soon!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mary F
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Mary F, Thank you for your review of the Hyatt Regency Valencia. I am glad to read that you found everything excellent, the staff on top of things, and that everyone made you feel welcome. We look forward to welcoming you back! More 

palo alto, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

the room was clearly not vacuumed or cleaned. there were piles of dried mud in the rug. there was even trash on the floor that confirmed my suspicion of no vacuuming. there were urine spots all over the toilet, it was filthy. there was hair in the tub and on the bathroom floor. clearly they don't value cleanliness!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Elizabeth C
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Elizabeth C, Thank you for taking the time to write a review of our hotel, I am very dismayed to read about the cleanliness concerns you found in your room. This is not at all in line with what our guests typically experience and we will be following up with our housekeeping team to share your comments. If you would... More 

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