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Hyatt Regency Valencia

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24500 Town Center Drive, Santa Clarita, CA 91355
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Hyatt Regency Valencia
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382 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent sparklingly-clean hotel, very close to SixFlags, nice and safe neighborhood, beautiful lobby. Linens, towels, room decoration are solid 4-stars. Free WiFi, valet parking (although we had no problem finding spot in their spacious garage). There is no complimentary breakfast, but we got such a great deal via Priceline, that we could not complain paying a little extra for a... More 

Was this review helpful? Yes
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Lada_D, Thank you for your review of our hotel. We are glad that you found our location near Six Flags to be perfect for your visit to the area. I am glad to read that you found the hotel, parking, cleanliness and breakfast to be above your expectations. We look forward to welcoming you back. More 

Dallas, Texas
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a business trip, enjoyed the property which is within walking distance to everything. The staff was very helpful and understanding at all times, even helped me book a last minute trip to the airport.

Was this review helpful? Yes
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

HI1959, Thank you for the review of the Hyatt Regency Valencia, we are glad that you enjoyed your stay with us. The hotel is in a great location and walking distance to the mall and several other shopping areas. All with great restaurants. I am glad that our staff was able to help you book transportation to the airport. We... More 

Chico, California, United States
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last week for four nights for a conference. My room on the third floor had a nice view of the street, but faced a Wings Bar that blasted dance music for a good portion of the night! Yikes! With the sliding door and the curtains closed it was easy to ignore the noise. The room was very clean... More 

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Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Thank you for your review of the Hyatt Regency Valencia. We are happy that you had a good stay and enjoyed the hotel and our amenities. We appreciate the feedback you shared regarding our housekeeping services and refilling the amenities in the guest room. We will be sure to share your feedback with our housekeeping team. We look forward to... More 

dana niguel, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed there this past Saturday. Voiced my concerns that night as well as by phone the next day. Today is Tuesday and I have not received a return call call from the G.M. So not only did I not sleep well, but I was ignored by management.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Dear Guest, Thank you for your review, I have reached out to you via the email address on file and look forward to hearing your concerns. I am very sorry that we did not touch base sooner. Warm regards, More 

norwalk,ohio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

felt like i was home, no request was to much and any request was taken care of asap,all resident help were pleasant and helpful. restaurant help were kind and pleasant .Cant believe how easy check in and out were. overall great experience.

Review collected in partnership with Hyatt Hotels

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Peggy H, Guest Relations Manager at Hyatt Regency Valencia, responded to this review

Thank you! Our goal for every guest is make you feel like you're at home. More 

Sacramento, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent consistency of quality in multiple locations. Great locations, very nice rooms, large televisions, clean bath rooms, very professional and friendly staff. Plus, they provide you will so many of the small items that are important to travel, that I always forget, like slippers. The Hyatt is fast becoming my brand of choice.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Peggy H, Guest Relations Manager at Hyatt Regency Valencia, responded to this review

Thank you for the very kind review, as you can see we work very hard to provide a wonderful experience, and appreciate the positive feedback. More 

Vallejo, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is clean and welcoming. It is located near shopping and restaurants. My room was very nice and comfortable. It had all the accommodations I needed including a small fridge. We were arriving late and the staff was understanding. I would stay here again even for a personal stay.

Review collected in partnership with Hyatt Hotels

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Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Elizabeth C, Thank you for the great review of the hotel. We are happy that you enjoyed your stay with us. We hope that you do return, either on Business or for Personal pleasure. More 

Marina, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Standard corporate lodgings. Nice enough room. Quite spacious. Small window in weird place. Poor internet. Friendly staff. Very cookie-cutter corporate feel. No soul. Nothing necessarily wrong with the stay but couldn't wait to leave.

Review collected in partnership with Hyatt Hotels

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Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Patrick W, Thank you for writing a review of the hotel. I am sorry that your experience here was not the best and that you could not wait to leave the hotel. We have recently had more concerns with our internet and are working with the vendor to see what can be done to fix this as we know our... More 

PASO ROBLES, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The rooms are Not Clean, The breakfast food quality and staff at substandard. Ii have stayed at this Hotel because I am a Diamond member and it is convenient for my travel schedule. Unfortunately the Hotel needs Help , The Breakfast is terrible the food is substandard for a Hyatt and the Staff treats you rudely. Please fixit ASAP.

Review collected in partnership with Hyatt Hotels

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Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Robert K, Thank you for taking the time to write a review, we appreciate your candid feedback as this is the only way that we can continue to change and grow to improve our services for our guests. I am very sorry that you found our food options to be below standard and that the cleanliness was not up to... More 

Chicago, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Self parking steps away and good value helped us enjoy my sisters wedding. Staff was very friendly and efficient especially at bar and room service. Wished room had more than one chair but maybe some do.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Donald T, I am glad to hear that you had a great stay and was able to enjoy your sisters wedding. Our hotel is the perfect location to stay and hold such a great celebration. Thank you, More 

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