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Courtyard by Marriott Santa Clarita

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28523 Westinghouse Place, Santa Clarita, CA 91355
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Courtyard by Marriott Santa Clarita
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Courtyard by Marriott Santa Clarita
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184 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Top Contributor
59 reviews 59 reviews
59 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a fine, centrally-located hotel, good for business and pleasure. I have stayed here many times and the staff are consistently friendly and helpful. Not a fan of the recent remodel which combines the bar and a short-order kitchen, making for a less-than-relaxing cocktail. Room was clean and well-appointed as always. Pool area on a warm evening was very... More 

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CYDManager, Front Office Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for sharing your feedback with us regarding your recent stay! We are pleased to hear you enjoyed your stay and appreciate your comments regarding our newly renovated restaurant/bar area. More 

Las Vegas, Nevada
Top Contributor
57 reviews 57 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

On a recent trip to Six Flags we decided to stay at this hotel. We were looking for a clean, comfortable and affordable hotel near Six Flags and this hotel offered that. We checked-in around 10pm and from the get go we were greeted by a friendly lady named Catia. We asked if we could get a late check out... More 

Was this review helpful? Yes
CYDManager, Front Office Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for taking the time to share your feedback with us regarding your recent stay. I am pleased to hear that Catia was so accommodating during your stay. She is a great asset to our team. We look forward to your next visit with us! More 

Leavenworth, Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The standard excellence of the Marriott Courtyard chain is very visible here. The room furnishings appear new, and are very comfortable. The cuisine from the standard menu was excellent, and the cooking staff did an excellent job. The desk personnel appeared inexperienced, but tried very hard to meet all of the guests needs. Ms Catia Mitchell of the Desk Staff... More 

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CYDManager, General Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for taking the time to share your experience with us. We are very proud to be part of the Marriott family and we strive to share our pride with our guests. Thank you for recoginizing our efforts we are pleased to hear that your visit was pleasant. We wish you well on all your future travels and remain... More 

Moscow, Russia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 14, 2015

Solid cons .... fridge is empty, the water will have to buy breakfast ... retsepshen charge .... is not a normal cafe, bar one ... fastfood, windows not washed for a long time. Near the hotel there is no civilization

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CYDManager, Front Office Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for taking the time to share your feedback with us. Our hotel offers a Bistro style restaurant which serves breakfast and dinner. And we offer Starbucks coffee 24 hours a day. We have shared your feedback with the appropriate hotel team to ensure this was an isolated issue and is corrected moving forward. Santa Clarita has several things... More 

Gainesville, Florida
1 review
5 of 5 stars Reviewed May 13, 2015

I did not stay at this property but was in contact with Trevor, the concierge, to help me make arrangements to surprise a friend that was staying there. He was incredibly helpful and offered above and beyond what I even thought was possible from 3000 miles away. Made sure to follow-up with me so I knew details were handled and... More 

Was this review helpful? Yes
CYDManager, General Manager at Courtyard by Marriott Santa Clarita, responded to this review

It is absolutely our pleasure to assist with your travel plans and we hope your friend enjoys your special surprise! Thank you for your kind words for Trevor and we remain at your service at the Courtyard by Marriott Santa Clarita. More 

Carlsbad, California
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 12, 2015

Reasonably priced, clean hotel very close to Six Flags Magic Mountain theme park. Staff members were very friendly, courteous and helpful. Main drawback is that the "restaurant" is pretty basic and limited and closed early.

Was this review helpful? Yes
CYDManager, Front Office Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for sharing your feedback with us in regards to your recent stay. We recently renovated our hotel and have a new Bistro to go with the renovation. I have shared your feedback with the food and beverage manager in regards to the hours we stay open and she is looking into possibly extending the close time. We hope... More 

Peoria, Arizona
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 11, 2015

Nice, convenient location but they've got that pseudo breakfast shop that many Courtyards transitioned to several years ago. Aagh! That, along with aging worn drawer-guides, loud A.C., and green staff certainly detracted from our stay. The Embassy Suites is right next door.

Was this review helpful? Yes
CYDManager, Front Office Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for sharing your feedback with us regarding your recent stay with us. Marriott does offer a Bistro style restaurant at the Courtyard Properties now as part of our recent renovations. We have many more options compared to before and a much larger selection to offer our guests. We are very proud of our hotel and we hope you... More 

San Diego, California
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 5, 2015

Was here for a softball tournament. Great service from checkin to checkout. Especially from Catia who checked me in and it was obvious they read my Marriott profile which I was impressed; they said my room had extra pillows and towels ready for us. I was so happy. There was a drawing when I checked in and won extra points... More 

Was this review helpful? Yes
CYDManager, Front Office Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for sharing your feedback with us in regards to your recent stay. Catia is a great addition to our front desk team and we are very lucky to have her! I am pleased to hear she was able to make your stay extra special! More 

1 review
5 of 5 stars Reviewed May 4, 2015

We stayed at the Courtyard by Marriott Santa Clarita for the second time on 4/19/15. The worst part of our trip is we were only able to stay one night. Once again, their service was superior and accommodating. They really know hospitality, and seem to genuinely care about the comfort of their guests, at this hotel. From the room request... More 

Was this review helpful? Yes
CYDManager, Front Office Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for taking the time to share your feedback with us regarding your recent stay! We LOVE to get these types of reviews because it lets us know we succeeded in making a guests stay great. I am pleased to hear everyone you encountered was accommodating and we look forward to having you stay with us soon. Sincerely, Taylor... More 

Fresno, California, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 4, 2015

There were several things about this trip that were frustrating, but they all revolve around the front counter staff. When it was convenient for them, they remembered who we were and had the necessary paperwork for us. However, when they lost our paperwork, they suddenly forgot who we were. We received very rude service when we had to go back... More 

Was this review helpful? Yes 1
CYDManager, Front Office Manager at Courtyard by Marriott Santa Clarita, responded to this review

Dear Valued Guest, I would like to take this time to sincerely apologize for the experience you had with the front desk staff. We truly value each and every guest and I am disappointed to hear you received this type of service, it is not the Courtyard way. I can assure you I will be looking into this further and... More 

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