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Courtyard by Marriott Santa Clarita

Certificate of Excellence
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28523 Westinghouse Place, Santa Clarita, CA 91355
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Courtyard by Marriott Santa Clarita
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Ranked #10 of 15 Hotels in Santa Clarita
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
pitter22 scottdale
Review This Hotel

166 reviews from our community

Traveler rating
    63
    63
    22
    12
    6
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54
36
18
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Los Altos, California
1 review
2 of 5 stars Reviewed 2 days ago NEW

room Looks well used and when I walked in, TV was on, hassock overturned, no info book, pen, etc. this morning, discovered no washcloth or bath towels. Called front desk at 7 am. Now after 9 and still none. Elevator out of service too and carpet on stairs very worn. Both this Courtyard and I need an upgrade.

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scottdale
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times and it was starting to look dated. Well, they recently updated all of their room with new carpets and accommodations. Their rooms have a new look which both my wife were happy to see. They have also remodeled their bar and restaurant area which is a big improvement.

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CYDManager, Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for taking the time to share your feedback with us regarding your recent stay at Courtyard by Marriott Santa Clarita. I am pleased to hear how happy both you and your wife are in regards to the new accommodations. We hope we see you both very soon. More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I was one of the biggest supporters of this hotel in the past. My older review would have been a 6 if it would have let me. Let me start by saying the positive things still remain positive. You can not beat the customer service at this place. I LOVE the staff and management. If customer service is your number... More 

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CYDManager, Manager at Courtyard by Marriott Santa Clarita, responded to this review

Mr. Bedel, Thank you for taking the time to share your feedback with us in regards to our new Bistro. You have been one of our most loyal guests for so long and I am truly sorry you have these feelings. We are learning a new concept because it is a New Stay at Courtyard by Marriott and I can... More 

Jersey City, New Jersey
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So we stayed here one night on a drive to Vegas, I was concerned about the reported construction but as we entered the lobby, IT WAS BEAUTIFUL, all done. Check in was quick and easy. Very friendly night desk. Room spotless and appeared newly remodeled , no complaints what so ever! I take my morning stroll to enjoy the very... More 

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CYDManager, Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for taking the time to give us feedback on our hotel. We now have Direct TV set up on all of our TVs, I do apologize for the inconvenience it may have caused you during your stay. We are going through some changes right now with the new Bistro concept and it was our first week. I can... More 

Springfield, VA
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We can start with the lobby construction, which sounds like jet engines at full rev during the day. Of course, I was promised by the front desk that a wonderful breakfast would be served in the morning, complete with omelet station, and they've been getting rave reviews on their omelet station. There was no omelet station, although a bowl of... More 

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CYDManager, Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for taking the time to share your feedback with us in regards to your recent stay. I apologize the construction was currently taking place during your stay. While the construction process was going on we offered a complimentary, continental breakfast to all of our guest for the inconvenience. I apologize you were informed there would be an omelet... More 

Los Angeles
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed in two of the newly designed Marriott Courtyard remodels. I am a designer myself. Marriott's designers or design firm get a very poor grade for their efforts. I wonder if they ever actually sat in any of this cra.... furniture. I guess they never learned that form follows function. They better get off their high design horses and... More 

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CYDManager, Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for taking the time to share your feedback with us regarding your recent stay with us. I do apologize that you are not a fan of the new design of the Courtyards. With the new renovation we do have a lot more to offer. We will be proudly serving Starbucks coffee in addition to our new lobby we... More 

Birmingham, Alabama
2 reviews
5 of 5 stars Reviewed February 14, 2015

I stayed at the Courtyard last week and was pleased that even though they were under renovation, it did not affect our stay. Trevor at the front desk exemplifies Marriott customer service and was a delight. He did a great job remembering us and was extremely friendly and courteous. The other staff we encountered (breakfast attendants and such) were all... More 

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CYDManager, Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for your feedback. We greatly appreciate your kind words about Trevor. he is an asset to our company and Hotel and he does a great job providing excellent customer service. We look forward to serving you again in the near future. More 

Bakersfield, California
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 6, 2015

There are some good things about this Courtyard: excellent access from Interstate 5. They had a nice, simple breakfast buffet (oatmeal, waffles, fruit, cereal, coffee, toast, hard-boiled eggs). The bed was great - slept well. The bathroom was spacious with the sink inside the bathroom (I hate when they're outside!). The shower was cool with glass door and barrier along... More 

Was this review helpful? Yes 1
CYDManager, Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for taking the time to share your feedback with us. I am pleased to hear you found many pros to the hotel during your stay. I apologize the pool is being renovated and that this inconvenienced you during your stay. We try our very best to inform our guests via email prior to their check in and we... More 

South Park Township, Pennsylvania
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 28, 2015

My wife and I stayed at this hotel as part of a wedding party from 1/15/15 to 1/19/15. At the special rate of $115 per night including breakfast, this was a superb value. Most of the 1st floor was under remodeling construction but we had no problems associated with it. The contractor has closed off all work areas with white... More 

Was this review helpful? Yes 1
CYDManager, Manager at Courtyard by Marriott Santa Clarita, responded to this review

Thank you for sharing your feedback with us after your recent stay at Courtyard by Marriott. We were very excited that you chose our hotel for the wedding guests and the wedding party. I am pleased to hear that you had such a wonderful stay. I am so happy the renovation did not disrupt you during your stay, we are... More 

Hagerstown, Indiana
Contributor
18 reviews 18 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 10, 2015

This hotel is being remodeled, but this did not hamper my comfort in any way. My newly done room - I appreciated the choice of wall covering, bed linens, wall art, furniture. Pay Per View films - relaxing evening. Quiet, clean, and a comfy bed. Nice location. Friendly staff. Reliable internet. The sitting area was attractive and comfortable. There's a... More 

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CYDManager, Manager at Courtyard by Marriott Santa Clarita, responded to this review

I am so pleased to hear that the construction did not disrupt your stay. We are very excited to present our newly remodeled hotel once the renovation is complete. The newly remodeled rooms are beautiful and I am so happy you thought so as well. Thank you for your feedback on your stay with us at Courtyard By Marriott. More 

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