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Holiday Inn Express Hotel & Suites Santa Clarita

2.5 of 5 27513 Wayne Mills Place, Santa Clarita, CA 91355
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Santa Clarita
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Holiday Inn Express Hotel & Suites Santa Clarita
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204 reviews from our community

Traveler rating
    97
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    22
    8
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights. Room 167. Luis, the front desk rep was very nice. Since, I have the card with HIE, he offered a late check out but I did not need it. Room was ok, bed as always is comfy, pillows are good, bathroom is clean (grout has no black spots, mold) which is a plus! Fridge, microwave an added... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Hotel & Suites Santa Clarita, responded to this review

Dear MiMoSS, Thank you for taking the time in reviewing the Holiday Inn Express & Suites Santa Clarita. We are thrilled to hear our staff “was very nice”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer a complimentary breakfast and are delighted you were able to... More 

Adelaide
Top Contributor
142 reviews 142 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returned to this hotel specifically for the location to Six Flags. Typical Holiday Inn, We found it clean and enjoyed the included breakfast, making it great value for a family of four in one room. We walked through six flags, it's only about a mile of easy walking. Denny's is right next door, a great place to eat after a... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Hotel & Suites Santa Clarita, responded to this review

Dear Lee D, Thank you for taking the time in reviewing the Holiday Inn Express & Suites Santa Clarita. We are thrilled to hear you enjoyed your “return visit” to our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a complimentary... More 

Coto de Caza, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 18, 2015

Did not even meet my lowered expectations. If you're used to a real hotel, don't even bother. If you're accustomed to the nicer traveller brands (Courtyard, Hampton Inn, etc.), then lower your expectations two notches, which is odd as it was the same price as the Courtyard). It was clean and the shower was very hot. But, odd smells permeated... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Hotel & Suites Santa Clarita, responded to this review

Dear Cotoclan, Thank you for investing your time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please accept our sincerest apologies regarding the challenges you faced while at our facilities. Your concerns have been addressed with our staff in hopes of making such improvements. We hope... More 

1 review
1 of 5 stars Reviewed January 10, 2015

I'm sorry to say that my experiance here was not good. My family and I came to stay here because it looked clean and for its location but I'm sorry to say that my stay was in turupted when my son said mom what that big bug on the wall... it was a cockaroch. My husband killed it and took... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Hotel & Suites Santa Clarita, responded to this review

Dear Irma M, Thank you for investing your time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please accept our sincerest apologies for the challenge you faced while at our property. Your concern has been addressed with our professional pest control in hopes of improving our... More 

SALT LAKE CITY
Top Contributor
90 reviews 90 reviews
42 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 6, 2015

Probably the best access hotel to six flags, which is accross the freeway off. Ramp. Tipycal Holiday Inn express, nothing special, clean rooms, well appointed, flat screen TV, good pillows and linen, beds are a bit screetchy as they are not anchered to the headboard so a bit of action in the bed and I guess the neighbors can hear... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Hotel & Suites Santa Clarita, responded to this review

Dear DIDIERGOLF, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites Santa Clarita. We are thrilled to hear we are “the best access hotel to Six Flags”. As you mentioned, we are centrally located near several famous attractions and are delighted you were able to enjoy them during your stay. We hope to see... More 

1 review
1 of 5 stars Reviewed December 29, 2014

My stay was average, what happened after my stay was alarming to say the least. A month after my stay received multiple phone calls from someone in California stating the hotel staff had given out my cell phone number and email to them and stated the dates I had stayed there. This coincided when her husband stayed there with someone... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Hotel & Suites Santa Clarita, responded to this review

Dear Natashia R, Thank you for investing your time in reviewing our hotel. As we discussed, we are in line with IHG privacy information agreement. Securing guest information is very important, therefore we do not provide information to outside entities. Please know that your concern has been the perfect opportunity for us to remind our staff of such protocol. We... More 

Charlottesville, Virginia
Top Contributor
214 reviews 214 reviews
67 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 22, 2014

This place was ok to stay when we were visiting Six flags magic mountain. Be aware though the website advertises a free shuttle to the park this is ONLY during the summer season , so we had to drive and be charged the $20 per day parking. One day we arrived back early and had to go ask the maids... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Hotel & Suites Santa Clarita, responded to this review

Dear Bvlynch, Thank you for taking the time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please know that your concerns have been addressed with our staff in hopes of improving our hotel. Our breakfast is very popular among our guests and in efforts to accommodate... More 

San Mateo, California
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

The place was very accessible to commuters traveling along I-5. The staff are courteous, they assist you very well. We booked a 2-queen bed room. The room was very spacious. It has microwave, kettle, coffee and tea, etc. Very good to stay for a night and 2 or even more. The ac was pretty good. There's a free breakfast, which... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Hotel & Suites Santa Clarita, responded to this review

Dear Jordan P, Thank you for taking the time in reviewing the Holiday Inn Express & Suites Santa Clarita. We are thrilled to hear that you “had an amazing stay” at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a... More 

San Diego, California
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 2, 2014

Nice place to visit. Very central. Staff were courteous and friendly. Great Breakfast, quiet hotel and good bed. The pool & hot tub was nice. I love that Dennys was right next door and could walk. I love the cookies at night that they had at front desk.

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Hotel & Suites Santa Clarita, responded to this review

Dear Cheryld92103, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites Santa Clarita. We are thrilled to hear that we are a “great hotel”. We strive in providing our guests with excellent quality service and are touched that you took notice. As you mentioned, we do offer a complimentary breakfast and are so pleased... More 

Atascocita, Texas, United States
Top Contributor
87 reviews 87 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 28, 2014

I have stayed in a few places in Santa Clarita, while passing through... And I would surely stay here again. Nice, comfortable bed; good shower with good water pressure; clean hotel, and friendly staff... My opinion, it easily deserves a 5*****

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Hotel & Suites Santa Clarita, responded to this review

Dear Mouse-Chryl, Thank you for taking the time in reviewing the Holiday Inn Express & Suites Santa Clarita. We are delighted to hear that our hotel is a “nice place to stay”. We work hard in providing our guests with a memorable experience and are thrilled to have accomplished said task. We look forward to your next night with us... More 

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Additional Information about Holiday Inn Express Hotel & Suites Santa Clarita

Address: 27513 Wayne Mills Place, Santa Clarita, CA 91355
Phone Number:
Location: United States > California > Santa Clarita
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Santa Clarita 2.5*
Number of rooms: 118
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Also Known As:
Holiday Inn Express & Suites - Santa Clarita Hotel Valencia
Holiday Inn Express And Suites - Santa Clarita
Holiday Inn Express Valencia
Holiday Inn Valencia
Valencia Holiday Inn
Hotel Style:
#5 Family Hotel in Santa Clarita
#7 Romantic Hotel in Santa Clarita

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