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Super 8 Santa Clarita Valencia

2.0 of 5
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17901 Sierra Highway, Soldedad Cyn Road & Sierra Highway, Santa Clarita, CA 91351
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Super 8 Santa Clarita Valencia
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Ranked #13 of 15 Hotels in Santa Clarita
A recent review
5 of 5 stars reviewed 5 days ago
greter2015 Santa Clara, Utah
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183 Reviews from our TripAdvisor Community

Traveler rating
    40
    59
    31
    26
    27
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74
35
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Batavia, Illinois, United States
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent customer service is what makes this stay great. After helping the person in front of me with an issue not related to the hotel's performance, the kind front desk lady helped me and gave me a personal review of the area and what to do, even though I was there for business. VERY friendly. The room was great, smelled... More 

Was this review helpful? Yes 1
Super8SantaClarita, Guest Relations Manager at Super 8 Santa Clarita Valencia, responded to this review

I can't begin to tell you how much we enjoyed reading this review. It is truly great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It was such a pleasure to serve... More 

Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Had an issue at another hotel called up Super 8 amd the lady helped me. They were very limited on remaining rooms and ensured I was satisfied with the room.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Super8SantaClarita, Guest Relations Manager at Super 8 Santa Clarita Valencia, responded to this review

I am so happy to learn that you enjoyed our hospitality, service and accommodations. We will share your comments with our staff and we look forward to your next visit. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Enjoyable experience. Staff was very kind. The place was pretty clean when I stayed. Great deal for its cost. Had come very far and I really liked the stay and woke up ready for another adventure. I really recommend staying here!

Was this review helpful? Yes
Super8SantaClarita, Guest Relations Manager at Super 8 Santa Clarita Valencia, responded to this review

Thank you so much for sharing this five star review of our hospitality and service. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We look forward to serving you again and giving you another five star experience. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My stay was short but it was very clean and comfortable throughout the whole stay. It was not too loud and did as best as it could to make me feel more at home than I expected. Would recommend for anyone that needs to stay in the area.

Was this review helpful? Yes
Super8SantaClarita, Guest Relations Manager at Super 8 Santa Clarita Valencia, responded to this review

It's great to hear from you and we're so glad that you enjoyed a five star experience with us! We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded. It is so rewarding to hear that we were able to give you a five star experience and we look forward... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I recently stayed at this Super 8 Hotel for a weekend and I can honestly say the experience was very enjoyable. The staff were very friendly and the room was kept clean throughout my stay. For the price I paid I would definitely recommend this establishment.

Was this review helpful? Yes
Super8SantaClarita, Guest Relations Manager at Super 8 Santa Clarita Valencia, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We can't wait to give you another five star experience! More 

Bernalillo
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

One of the beds had dirty sheets and when I requested clean linens I was told the employee at the front desk didn't have keys to the linen closet, the cleaners wouldn't be back until the next day and there were no other rooms available. Decent hotel with crummy customer service.

Was this review helpful? Yes 2
Super8SantaClarita, Guest Relations Manager at Super 8 Santa Clarita Valencia, responded to this review

I want to apologize for the housekeeping issues that you experienced when staying with us. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. I hope that you will consider staying with us again so that we can have another chance... More 

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