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Hotel Ereal

3580 El Camino Real, Santa Clara, CA 95051 (Formerly Vagabond Inn Santa Clara)
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Hotel Ereal
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192 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

After experiencing my worst nightmare at the Hotel Elan in San Jose, I was able to sleep peacefully knowing my family (including 3 children) were in a clean, safe, newly remodeled & conveniently located hotel which is near everything you could possibly need during your stay. Whether you're on business, visiting family or friends, sight seeing, or attending an event... More 

Helpful?
Thank Bossy408
Santa Clara, California
Level Contributor
317 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed December 11, 2015

We had a last minute situation at home during our remodel that we had to pack up the dogs and leave for a night. I called Vagabond to see if they had a room available and that we had pets. They charge per pet, which is a lot. If we had any other options I would of left, paid way... More 

Helpful?
Thank rcjetskier
GuestRelationsDept, Guest Relations Manager at Hotel Ereal, responded to this review

rcjetskier, I'm troubled by your stay with us, and would like to investigate and discuss the issues you encountered during your stay. Over the next few months the updates that will be coming to our rooms and the culture we are working to instill are not represented in your experience, and as such I would like to speak with you... More 

Honolulu, Hawaii
2 reviews
2 of 5 stars Reviewed November 27, 2015

The apologetic receptionist is the only thing keeping me from giving this place a 1 star review. Hmm, where to begin. First off, the only reason why I booked this hotel (despite all the negative reviews...yes I was forewarned) was because they had a king bed available. As a 6'7" giant of a human being, my feet hang off the... More 

Helpful?
Thank brlawson
GuestRelationsDept, Guest Relations Manager at Hotel Ereal, responded to this review

brlawson, This is absolutely not what we want for our guests. The experience you had is not part of the new culture we are bringing to our hotel, and as such I would like nothing more than to resolve this issue with you personally. Please reach out to me directly at spaulk@hotelhosts.com so that we can discuss this matter further.... More 

Travelers are raving about these Santa Clara hotels

Hayfork, California
1 review
1 of 5 stars Reviewed October 15, 2015

Room marginally clean, broken bedside lamp, ants in bathroom, bathroom smelled of mold, carpets dirty, breakfast was abysmal (including juice which had turned) front desk clerk not friendly, no shampoo or soap replacement second day. When we checked in, the desk clerk informed us that there would be a $10 per night additional charge for amenities, to cover the cost... More 

Helpful?
Thank Kathleen A
GuestRelationsDept, General Manager at Hotel Ereal, responded to this review

Kathleen, I am very sorry to hear that your stay with us was anything less than perfect. We strive to give all of our guests an amazing experience, and I can see that you feel let down. I would be more than happy to discuss this with you personally, at anytime. You can find my direct email on the hotel's... More 

Ukiah, California
1 review
1 of 5 stars Reviewed September 23, 2015 via mobile

When I arrived I had to pay 200 dollars extra for 2 rooms.100 for each room.I was told it was someone's fault but they couldn't explain who's fault. Not happy at all because it was not my fault. Me paying 200 dollar's out of my pocket makes me feel like it was mine. If you can give a good explanation... More 

Helpful?
Thank dcbefree
GuestRelationsDept, General Manager at Hotel Ereal, responded to this review

dcbefree, I am sorry to read that you feel overcharged, and would be happy to investigate this issue for you further. Please contact me directly for resolution on this at spaulk@hotelhosts.com Respectfully, S. Paulk General Manager More 

2 reviews
1 of 5 stars Reviewed September 16, 2015

I had to take a second look at the photos and map location for this hotel because others have rated it so highly. I did not have a great experience in December 2014 - maybe they upgraded. At the time, it was the only available hotel close to my meetings the next day. It took at least 25 minutes to... More 

Helpful?
Thank Michael W
GuestRelationsDept, General Manager at Hotel Ereal, responded to this review

Michael, I am genuinely disheartened by your review, and hope that we are able to make this up to you. As a company we strive to provide the best, and do not want you to walk away with a bad taste. Please email me at spaulk@Hotelhosts.com so that we can resolve this issue and find a positive solution. Respectfully, S.... More 

1 review
4 of 5 stars Reviewed September 13, 2015 via mobile

We recently stayed at the Vagabond Inn. Nice clean rooms, they staff is excellent and very acommidating. I highly recommend this place. Good convienent location. Quite, restfull and relaxing. We just are in the process of relocating. The prices are good for the area.

Helpful?
Thank Debbie R
GuestRelationsDept, General Manager at Hotel Ereal, responded to this review

Debbie, We are so excited that you had a pleasant trip. Guests who give reviews like this one are the reason we are in this business! We hope that in the future you will stay with us again! Thank you, S. Paulk General Manager More 

Santa Clara, California
1 review
4 of 5 stars Reviewed September 2, 2015

This is the best reasonable priced hotel, with all the amenities of a five star place,very very clean rooms, a very courteous staff and that also includes the housekeeping staff, and of course it's at the end of summer , but still quiet hot, the air conditioned rooms were very comfortable, I would recommend celebrities here, pool, nice breakfast in... More 

Helpful?
Thank John F
GuestRelationsDept, General Manager at Hotel Ereal, responded to this review

John, Im ecstatic to read your rave review. We strive to provide excellent customer service, and are happy to see that you are happy with all that we offered. We look forward to welcoming you again, S. Paulk General Manager More 

Sacramento, California
1 review
4 of 5 stars Reviewed August 24, 2015 via mobile

Great hotel good price clean rooms near good shopping and good food stayed hear last week came back this can't beat it I would recommend this ghost Ireland to friends and family and if you write a review you get a gym pass that's right up the streets

Helpful?
Thank Mike G
GuestRelationsDept, Guest Relations Manager at Hotel Ereal, responded to this review

Mike, We are so happy that you've enjoyed your stay! You'll be happy to know that our hotel is currently undergoing renovations, and will feature a great new look! We hope that next time you are in the area, you continue to make us your hotel of choice! Warm Regards, S.Paulk More 

New Jersey
1 review
2 of 5 stars Reviewed August 23, 2015

We were visiting family nearby, and were excited to find a motel that had three queen beds as an option. When we checked in, they had some trouble with our reservation (it was there, but " blank," but they did give us the same rate I was quoted when I made the reservation online. When we got to our ground... More 

Helpful?
Thank Katirob8
Questions? Get answers from hotel staff and past guests. Ask a question

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