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All 33 Santa Clara hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   2455 El Camino Real, Santa Clara, CA 95051
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Ranked #4 of 33 hotels in Santa Clara
A recent review
5 of 5 stars reviewed 1 week ago
kojak_ny New York City, New York
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659 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is not extravagant or fancy. What it is, is comfortable, clean, and convenient with friendly staff. I really enjoyed my stay here for business. For that purpose - this hotel is great. The internet works well, especially the wired connection in the room. The large flat screen TV is great, and the fact that you get full access... More

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear kojak_ny, Thank you so much for taking your valuable time to write a review. We are thrilled that you found our hotel comfortable, clean and convenient, our staff friendly and you were able to relax after work while enjoying our Direct TV channels. We look forward to welcoming you again on your next trip to Santa Clara. Warm regards,... More

Bangalore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel looks small, but is pretty roomy. Stayed here for a week. The staff was very helpful. The breakfast had quite a few choices. The bathrooms had a problem that was quickly fixed. The location is excellent with quite a lot of restaurants nearby. Also like the 'Express' brand of hotels where you don't have to do redundant stuff... More

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear omamab, Thank you for taking the time to share your experience. We are so glad that your stay was an enjoyable one and that you found our staff so helpful, our location so convenient and compliment on our express check-out feature. We look forward to your next stay with us. Regards, Michelle Nguyen - Front Office Manager More

Portland, OR
Contributor
15 reviews 15 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed here for a business trip and was extremely apprehensive when pulling up to the front. The lobby has a strange medicinal smell, and the lighting is horrendous, but the rooms were actually quite nice: Not too small, updated decor, nice TV, decent toiletries. The pillows were awful (super thick; I eventually removed them entirely to prevent having... More

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear leeannch, Thank you for taking the time to share your experience with us. I am happy to hear that you found our rooms are nice with updated decor, nice TV and decent toiletries. However, I regret that we were not made aware of the issue about your pillow and the air-conditioner so that we could resolve the situation before... More

San Frenando Area, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I reserved a block of 10 rooms for a big trip. Michelle Nguyen, Manager, and her associate, Salinee Chuakrung, handled everything with "white glove" service that would be the envy of the Ritz. Everything from ensuring that the rooms were together, to attending to every need, the trip could not have been more perfect. With a hot breakfast, crystal clear... More

Was this review helpful? Yes 2
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Gail M, Thank you so much for sharing your memorable experience and for all your kind words. It is so rewarding to know when we make such an impression; I will gladly pass your wonderful comments on to the team. We look forward to your next stay with us. Warmest regards, Michelle Nguyen - Front Office Manager Holiday Inn... More

New York City, New York
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 18, 2014

Room was very clean, hotel staff was pleasant. We did not notice any traffic noise as stated in other reviews. Worth the price, especially with a hot breakfast each morning. We would stay again when back in the area. We had a very late check in due to a delayed flight , hotel staff was still very welcoming at 1:30... More

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Miknik623, It is our pleasure to understand that you enjoyed our modern facilities and friendly service during your visit to Holiday Inn Express & Suites in Santa Clara – Silicon Valley. We look forward to welcoming you back to our hotel in the near future. Sincerely yours, With best regards, Michelle Nguyen | Front Desk Manager Holiday Inn Express... More

javadavado
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 7, 2014

Stayed here one night on a business trip. Close by both the airport, but still very quiet. Room quality was good. Solid walls keep it quiet. First rate value for the money. Everything in room was new, really good TV and like the suite sized accommodations. People at front desk are very friendly. Would stay again.

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear javadavado, Thank you for such a glowing review of your stay with us. We are so delighted that you find our hotel so restful away from home and think our staff is so friendly. We look forward to hosting you again on your next trip to Santa Clara! Yours sincerely, Michelle Nguyen Front Desk Manager Holiday Inn Express &... More

Providence, Rhode Island
Senior Contributor
33 reviews 33 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 6, 2014

Located right on El Camino Real in Santa Clara, CA was just what we needed, close to our friends and also close to what we wanted to do while in town. The room was large with a king bed and a couch and desk and little kitchen area with sink, fridge, microwave and coffee maker. Full size ironing board and... More

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear panama2000, Thank you very much for taking the time to leave this review. We are so happy to understand that you enjoyed our facilities and service during your visit. We look forward to welcoming you back to our hotel in the near future. With best regards, Michelle Nguyen Front Desk Manager Holiday Inn Express & Suites Santa Clara -... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2014

Updated room, nice bathroom, great shower, big screen TV, ample parking, excellent breakfast with lots of variety, friendly front desk, can't fault hotel for anything, very satisfied with one night stay...

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear TouristFromLA, Thank you for taking the time to leave this beautiful review. At Holiday Inn Express & Suites, we are proud to offer our guests with friendly service, complimentary Express Start breakfast bar, free high speed internet access, Stay Smart showerhead by Kohler, and much more. We are so delighted to know your stay was a satisfactory one and... More

University Place, Washington
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 24, 2013

There are two Holiday inn Express on El Camino Real within a half mile of each other This one is by the San Tomas Expressway intersection. These hotels are in a strip of El Camino Real that has a large number of old, tired motels that are cheap - like rooms from $70 to $90. So the $170 tab here... More

Was this review helpful? Yes
yOshua_12, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Leatherneck6693, Please accept our apologies for your unsatisfactory stay. It’s hard to control noise made by other guests but whenever a guest does complain, we attend to it right away and the noise issue becomes diminished. Thank you for your review and good ratings on cleanliness, rooms, sleep quality and service. Your opinion is very important to us, we... More

Salt Lake City, Utah
Contributor
14 reviews 14 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 23, 2013

Overall an okay stay. Nothing special. Needed a last minute hotel for one night. PROS: - clean room and bed - kind staff - allowed early check in - large breakfast selection CONS: - pricey for a Holiday Inn - room smelled like it had been smoked in upon walking in

Was this review helpful? Yes
yOshua_12, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Ms. Linda H, Thank you for your rating on our service! The night you checked in was a very busy night and we generally price ourselves competitive to the market. However, we will work on ways to increase the value for money for our guests in our next eventful season. Best regards, Michelle Nguyen Front Desk Manager More

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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Santa Clara
Holiday Inn Express Hotel
Hawthorn Suites Santa Clara
Santa Clara Hawthorn Suites
Address: 2455 El Camino Real, Santa Clara, CA 95051
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Santa Clara
#6 Business Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
Welcome to our new and fresh Holiday Inn Express & Suites Santa Clara-Silicon Valley. Our stylish and sophisticated hotel features 97 suites thoughtfully designed with the business and leisure traveler in mind offering complimentary business and fitness center, outdoor pool, and complimentary hot breakfast! We are in the Silicon Valley centrally located in Santa Clara near the Santa Clara/San Jose Convention Center and only a few miles from San Jose Airport. Local businesses include Santa Clara University, Google, Cisco Systems, Intel, Yahoo, AMD and Applied Materials. Santana Row offers dinning and shopping variety. Don t forget to visit California Great America and Winchester Mystery House. Our distinctive lodging is an urban retreat for everyday travelers seeking modern convenience mixed with warm, casual California ambiance. ... more   less 
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