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Holiday Inn Express Hotel & Suites

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2455 El Camino Real, Santa Clara, CA 95051
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Holiday Inn Express Hotel & Suites
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713 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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    (161)
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Shanghai Region, China
1 review
5 of 5 stars Reviewed 2 days ago NEW

I am really enjoy the stay in this hotel. The staff was nice and friendly. The staff put the receipt in my room before i check-out, which make the check out very easy and quick. The room is very big and quiet. The bed is soft and very comfortable. This hotel also provide a free breakfast.

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Woodland, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was nice and friendly. We had a late check-in and check-out and that was accommodated without any issues. At check-in we were offered the gift basket or points for being Platinum member. We got a room on first floor which faced the pool. The room was big and comfortable for a family of 3. All the amenities were... More 

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Chicago
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff was extremely pleasant. The location was central since we were looking for housing in the area. The room itself was extremely clean and the beds were really comfortable. It was over 90 degrees during our stay and the A/C worked well and was pretty quiet. There was an extra area in the room that had a couch and a... More 

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear chicagomember, Thank you for your wonderful review! We're thrilled you found us to be a central location and excellent hotel with friendly and efficient service. We all love what we do here and always think that our guest satisfaction comes second to none, so it gives us great joy to know that we provided a pleasant experience for you.... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

So I am writing this from the hotel as a guest right now, and I feel bad for having to write a less than par review on a Holiday Inn Express on Yelp and Tripadvisor but at the moment, I am upset. First things first, first impression was great! Was welcomed by the desk staff, and thanked for being in... More 

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Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Brian W, Thank you for taking the time in sharing your review regarding your recent visit at our hotel, and for providing us with your valuable feedback. I certainly apologize for the inconveniences you experienced over the noise complaint which adversely affected your whole experience. If ever you feel unsatisfied with your stay, please bring up any issue to... More 

Monticello, Minnesota
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was home for four days while attending a conference at Santa Clara University in late June. The hotel was an easy drive, maybe 10 minutes from campus. The daily breakfast was excellent and the choices were plentiful! The rooms were comfortable and the beds were wonderful. I slept great each night. This MN gal found the pool very... More 

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Carla W, Thank you for sharing your experience! We're glad you enjoyed the convenience to Santa Clara University and the array of dining options in the area. I personally love our yummy and hearty breakfast and think that it's a great way to start any day. We hope that Holiday Inn Express & Suites Santa Clara - Silicon Valley... More 

California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel to stay during the Fourth of July since I was going to be in Santa Cruz for the day. This was one of my best hotel stays and I most certainly will be back in a few months. I was able to get a two bed suite that really accommodated my family. The hotel front desk... More 

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear CaliforniaMomS, Thank you for your awesome review! We appreciate that you chose to share your experience at the Holiday Inn Express & Suites Santa Clara - Silicon Valley here on TripAdvisor. All of our staff love to make each and every guests feel the most comfortable and are willing to go above and beyond to ensure guests' satisfaction. It... More 

Helsinki, Finland
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for one night during our tour of SF-LV-LA spring 2015. An OK place. Front desk was service of good and helpful. There's plenty of parking, good WiFi and the rooms are clean and functional. Place has a tiny pool in the courtyard. Your usual basic HIE breakfast was served, but beware that the breakfast room is quite small. Location... More 

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Joose N, Thank you for taking the time to leave a review regarding your recent experience with us. We're sorry to hear that you felt that we did not meet your expectations because of our relatively high rates. Please understand that we always work hard to add on more value while setting a very competitive pricing for our guests.... More 

Portland, Oregon
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed June 18, 2015

Staff is very courteous as always. Willing to do what it takes to make it a good stay. Location is "iffy" with barbed spikes and locked gates. Next door motel is pretty sketchy. At $300/night it is VERY expensive; worth $150/night max. Clean and reasonable rooms with small exercise facility and also small pool. Basic breakfast offered, so similar to... More 

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear PortlandRoss, Thank you for taking the time to complete a review about your recent stay with us. I'm sorry that you were not totally satisfied with the price, however we are extremely pleased to hear that you found our room and our staff very courteous. As you know, central location in the heart of Silicon Valley is one of... More 

USA
Level Contributor
249 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
4 of 5 stars Reviewed June 17, 2015

Repeat guests after a few years staying at other options. Hotel has been kept up well and the staff is super. Great location. If rates were slightly more competitive (vs. other IHG options in the area), I would be a more frequent guest.

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear KAP, Thank you so much for your lovely feedback. We really appreciate that you have chosen us again on your recent visit. We're completely ecstatic to hear that you found our hotel having keep it up to your expectation and that our staff was super! As for the rate, we always consider very carefully to make sure that it... More 

Bellevue, Washington
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 16, 2015

Our daughter graduated from Santa Clara last weekend and we booked 4 rooms at this HIEHS location. We had flower leis shipped in from Hawaii the day of our arrival and the staff was kind enough to take the delivery before we checked in and store the large box of flowers in their refrigerator to keep them fresh. The desk... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Buzz B, Thank you for taking the time to complete a lovely review about your recent stay at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We're absolutely thrilled to hear how friendly and accommodating you found our staff to be. As you know, we love creating an atmosphere akin to home for all our guest and... More 

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