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Holiday Inn Express Hotel & Suites

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2455 El Camino Real, Santa Clara, CA 95051
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701 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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tournefeuille
Top Contributor
71 reviews 71 reviews
64 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located at the intersection between El Camino Real and Sant Thomas Expressway. This means that it is a noisy area night and day, so you'd better request a room not facing those avenues. My room was facing the pool and was really quite. There is a great choice of TV channels The service at the front desk... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to leave a review about your recent stay with us. At Holiday Inn Express & Suites Santa Clara - Silicon Valley, we like to create a space of tranquility for our guest and we're happy you found our hotel PERFECT for business. We appreciate your feedback immensely and hope you can come stay with... More 

Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

.Decent, affordable value at a central location Basic Breakfast expected on daily basis. Gym equipment re-newed lately and at good condition. For some reason, the external Hot Tub has been removed, swimming pool still active.

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear TomerS36, Thank you so much for taking the time to give us your feedback. We were pleased to see such favorable ratings, specifically regarding room, service and sleep quality during your stay here at the Holiday Inn Express & Suites Santa Clara - Silicon Valley. We hope to see you again when your travels bring you back to the... More 

Hyderabad
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for about 10 days when I was at Santa Clara for business. Its basic, but the rooms are wonderful and well thought out; comfortable & very clean rooms indeed. Overall was a great experience staying at this hotel. Parking is ample and should never be a problem. Breakfast was just right. The other big advantage... More 

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Michelle N, Guest Services Representative at Holiday Inn Express Hotel & Suites, responded to this review

We appreciate the time you took into sharing your thoughts relating to your experience at the Holiday Inn Express & Suites in Santa Clara – Silicon Valley. We are truly flattered to hear that you experienced an overall wonderful stay at our hotel! I have taken note of your comments regarding the laundry service operation hours and adding an extra... More 

Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overall, a great experience. This property is a little dated (as are most in the area), but still very nice and well-kept. The usual things you'd expect from a Holiday Inn Express are all there - clean rooms, decent breakfast, great shower, etc. I have to compliment this location on their beds, though. I ended up becoming ill during my... More 

Was this review helpful? Yes
Michelle N, Guest Services Representative at Holiday Inn Express Hotel & Suites, responded to this review

Dear KarlC2, Our staff strives to offer a quality, consistent hotel experience for every guest, and we are glad to find out you had an exceptional experience while staying with us. We are so sorry to hear that you were not feeling so well during your trip, but I am happy to be informed that our comfortable beds created a... More 

Des Moines, Washington
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice, clean quiet. Good free breakfast everyday. Nothing fancy for sure, but around this area everything is so expensive, it was reasonably priced. We enjoyed our stay very much. Its on a busy hiway, and not a lot of scenery. We were using as a home base while visiting our kids who just had a baby. It was perfect for... More 

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Michelle N, Guest Services Representative at Holiday Inn Express Hotel & Suites, responded to this review

Dear hadgib, Thank you so much for your wonderful feedback regarding your recent experience at Holiday Inn Express & Suites in Santa Clara – Silicon Valley. Happy guests mean the world to us! It is our great pleasure to have you stay with us and allow our dedicated team to take care of you. We look forward to welcoming you... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 18, 2015

We stayed here for wrestlemania! It was nice and clean :) good buffet breakfast! I want to buy a pancake machine just like the ones they had! Nice staff too, they where lovely and very helpful! We would stay again if we come back.to santa clara

Was this review helpful? Yes
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Kristy A, Thank you very much for staying with us and for taking the time to share your experience. We appreciate your positive remarks about our staff and hotel amenities. We hope to see you again soon on your next trip to Santa Clara. Sincerely, Salinee Chuakrung Sales/Manager on Duty More 

Denver, Colorado
Top Contributor
87 reviews 87 reviews
34 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed April 18, 2015

I spent a night here for business. Check in was easy and friendly. Room was clean, modern and nicely appointed. Area was safe, clean and plenty of dinning choices even late. Breakfast was above average continental. Bed was VERY comfortable. The light switch by the door to the room did not light anything and the shower diverter value needed to... More 

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Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear funtobeme, Thank you for your feedback regarding your recent stay at our property. I am so pleased that you enjoyed your stay and our hotel amenities. I apologize that the light switch by the door to the room and shower diverter value needed to be replaced. We will certainly have our Maintenance team look into this immediately and correct... More 

Durham, North Carolina
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed April 16, 2015

Next door occupants kept noise ALL-NIGHT-LONG. Despite complaints to staff, they did absolutely NOTHING about it. We had an important appointment the next day for which we are completely exhausted and unprepared for due to not being able to rest. It was ridiculous. Next morning we were told that attempts to reach those guests went unaddressed because they "didn't answer... More 

Was this review helpful? Yes
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Buttaman, Thank you for leaving this review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest... More 

Belfast, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 4, 2015

Stayed during the Wrestlemania weekend and had a excellent experience. Arrived late on Friday 27th March as a party of 4 to be greeted by a friendly receptionist who was happy not only to check us in but also answer my many questions about the area such as directions to Levi stadium, train times to San Fran and local bus... More 

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear David S., Thank you so much for your wonderful comments following your stay with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We are truly glad to hear that we were able to make your stay flawless from check in to check out with personal touch and attentive services. We are very proud to have... More 

A TripAdvisor Member
5 of 5 stars Reviewed March 22, 2015

Great location, comfortable beds and great breakfast. The staff is very friendly, the place is very clean.we had a king suite with a coffee pot, microwave and refrigerater. the room was a good size too. I will definitely stay again!

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

I would like to extend my gratitude to you for sharing feedback from your recent stay with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We are so delighted that you enjoyed our prime location, quality accommodations and impeccable service provided by our helpful team. We look forward to welcoming you back when you are in... More 

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