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All 33 Santa Clara hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   2455 El Camino Real, Santa Clara, CA 95051
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93%
Ranked #7 of 33 Hotels in Santa Clara
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
kpalaniswami Portland, Oregon
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675 reviews from our community

Traveler rating
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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Boston, Massachusetts
Top Contributor
76 reviews 76 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel is nice, it is conveniently located and clean and all that. I booked this hotel because it had such a good rating on tripadvisor. Yet I'm rating this as poor for a single reason that may or may not be something you care about. So read on. Breakfast service is IMHO unacceptable. I've eaten an omelet at many... More

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear amrith_reviews, We appreciate your business and thank you for your comments on our breakfast. I'm sorry your experience was not up to your expectations. We take every guest's feedback as an opportunity to improve and satisfy our future guests. While we understand that your stay was not 100% satisfactory, we hope to have the chance to change your mind... More

Portland, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The room was very comfortable. I was offered a suite with a plush bed for the same price as a double. The room had microwave and refrigerator which was a plus. Breakfast was great. Front desk people were very professional.

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear kpalaniswami, Thank you so much for your awesome review. We always try to create an atmosphere in which each guest as well as our employees feel as though they are at home. Your kind words have been passed on to our staff and have been very much appreciated. We wish you safe travels and hope to see you again... More

Santee, California
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I LOVE HIE. We requested an early check in before heading to the Winchester Mystery House. The room was clean. We had 5 so the 4 adults slept in the 2 beds and the child slept in the pull out sofa. There was a frig and microwave. Down the street (a little drive) was a Subway, In-n-Out, and many other... More

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Shannon W, We appreciate you for taking the time to write such an amazing review! We are so happy to hear that you had an exceptional experience while staying with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley. Our goal is to go over and beyond to make every guest experience great. Thank you again... More

Carrollton, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent a couple of nights here, last week, on business and found the hotel to be very nice, clean and updated. The equipment in the gym was very good and well kept. My meetings were in Mountain View near the Google campus, so traffic was a bit of a nightmare--45-60 mins. to travel 15 miles--and pretty much expected for... More

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear hayoka, Thank you so much for taking the time to leave this review. We are overjoyed that you find Holiday Inn Express & Suites Santa Clara - Silicon Valley so nice, clean, updated and well kept. We hope to see you again on your next trip to our area! Kind regards, Michelle Nguyen | Front Office Manager More

Sacramento, CA
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay here 3-4 times a year as we have family in the area. Most recent stay was a week ago. Great location for easy access to everything! Friendly staff. Very comfortable rooms. Nice to have a quality breakfast to start our day.

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Dale123, Thank you so much for the 5 star rating! We pride ourselves on providing excellent accommodation, customer service and quality breakfast at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We truly do value our frequent guests and appreciate you choosing to stay with us every year. We look forward to seeing you again! Sincerely, Michelle... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 2 nights. Hotel was great. Breakfast was great. Location was central (enjoyed the waterpark and Winchester house!). issues upon arrival were: (1) Fridge not on and (2) TV satellite connection not working and took a while to fix. however, we spilled nail polish on the bathroom floor and hotel staff were great in helping... More

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jeff P, We're so happy that you and your family had a great stay at Holiday Inn Express & Suites Santa Clara - Silicon Valley. I'm sorry that things did not work properly at first place but thank you for notifying us with the issue so we were able to fix them right away. Once again, thank you for... More

Tel Aviv District, Israel
1 review
5 of 5 stars Reviewed August 15, 2014

Best service and location for business purpose. Best price locations around. Clean rooms. Good service and nice facility including gym room and pool. Trying to do their best to make your stay wonderful. I have been there few times and always enjoyed staying in this hotel.

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear offer g, Thank you so much for your beautiful review. It is our pleasure to go the extra miles to bring our guests a comfortable and memorable experience while staying at Holiday Inn Express & Suites Santa Clara - Silicon Valley. I'm so happy that you enjoyed your stay every time and look forward to welcoming you back whether... More

Sacramento, California
1 review
1 of 5 stars Reviewed August 7, 2014

I made my reservation late Sunday night, the 27th of July, around 9 PM. When I made this reservation, the only option the website would let me select was a "Standard Room" though it said it still had a room with two queen sized beds available. I made the reservation, called the hotel immediately, and explained what was happening and... More

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jonathan B, First of all, thank you for sharing your experience with us. I have checked in our system and it showed that you made the request with our staff for a room with 2 queen beds several times but unfortunately were advised of the unavailability. I'm sorry that you didn't get the room you wanted due to 100%... More

Oceanside, California
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 24, 2014

Stayed 2 nights on a recent visit to family and chose this property due to its proximity to local family. The room has everything you need - a multitude of electrical outlets, phone/ipod jacks, couch & chair, plus a rolling table/desk with desk chair -- nice to use for work or to roll over to the seating area. There is... More

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear BadDiver, Thank you so much for taking the time to leave this review and sharing your experience at Holiday Inn Express & Suites Santa Clara - Silicon Valley. I certainly apologize for the shortfall you experienced over the spoiled milk. Please be assured that we take this matter seriously as this will also be looked into immediately. I greatly... More

Sun Valley, Idaho
Top Contributor
76 reviews 76 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 15, 2014

This is a budget hotel at $200+/night. I've stayed at a couple of this chain and this property meets those expectations with a clean room, good bedding and towels, nice TV etc. I liked the extra space that provided a small couch and bar sink with microwave and fridge. The staff were helpful and attentive. What led me to rate... More

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear retired_early_51, Thank you for choosing to stay with us during your visit to the Santa Clara area. While I am glad to hear that you were able to enjoy our facilities and service, I am very sorry to learn of the inconvenience caused by the air-conditioner and the noise outside of the room. I greatly appreciate you sharing your... More

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Additional Information about Holiday Inn Express Hotel & Suites

Address: 2455 El Camino Real, Santa Clara, CA 95051
Phone Number:
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Santa Clara
Hawthorn Suites Santa Clara
Santa Clara Hawthorn Suites

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