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All 33 Santa Clara hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   2455 El Camino Real, Santa Clara, CA 95051
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Holiday Inn Express Hotel & Suites

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Ranked #4 of 33 hotels in Santa Clara
A recent review
3 of 5 stars reviewed 4 days ago
TKTan Penang Island, Malaysia
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661 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Penang Island, Malaysia
Contributor
17 reviews 17 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

returning guest to this hotel. been in this hotel before and the overall quality is good, but can be better. there was a young front desk, i can tell by the way she handle guest registration and questions are quite inexperienced but anyway just ok. asked for directions on restaurant surrounding, perhaps she is not from nearby, or just a... More

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear TKTan, Thank you for sharing your recent experience with us. While I'm glad to hear that our overall quality and security system are good and , I am very sorry to hear that your stay did not meet your expectations. I assure you the feedback we receive will be reviewed and actions will be taken right away. Though we... More

Sanger, Texas
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

I found this to be a great hotel. It was clean, quiet and the service was excellent. The hotel is close to the airport and walking distance to downtown. We arrived long before check-on time and they were able to accommodate us by getting our room ready early. The front-desk staff was very professional and happy to assist us with... More

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hi Jane I, Thank you for taking the time to share your experience and for making Holiday Inn Express & Suites, Santa Clara - Silicon Valley your hotel of choice. We are overjoyed to know you were happy with our consistent service and facilities and looking forward to making more memorable experiences in your next stays. Sincerely, Michelle Nguyen -... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is not extravagant or fancy. What it is, is comfortable, clean, and convenient with friendly staff. I really enjoyed my stay here for business. For that purpose - this hotel is great. The internet works well, especially the wired connection in the room. The large flat screen TV is great, and the fact that you get full access... More

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear kojak_ny, Thank you so much for taking your valuable time to write a review. We are thrilled that you found our hotel comfortable, clean and convenient, our staff friendly and you were able to relax after work while enjoying our Direct TV channels. We look forward to welcoming you again on your next trip to Santa Clara. Warm regards,... More

Bangalore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel looks small, but is pretty roomy. Stayed here for a week. The staff was very helpful. The breakfast had quite a few choices. The bathrooms had a problem that was quickly fixed. The location is excellent with quite a lot of restaurants nearby. Also like the 'Express' brand of hotels where you don't have to do redundant stuff... More

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear omamab, Thank you for taking the time to share your experience. We are so glad that your stay was an enjoyable one and that you found our staff so helpful, our location so convenient and compliment on our express check-out feature. We look forward to your next stay with us. Regards, Michelle Nguyen - Front Office Manager More

Portland, OR
Contributor
15 reviews 15 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently stayed here for a business trip and was extremely apprehensive when pulling up to the front. The lobby has a strange medicinal smell, and the lighting is horrendous, but the rooms were actually quite nice: Not too small, updated decor, nice TV, decent toiletries. The pillows were awful (super thick; I eventually removed them entirely to prevent having... More

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear leeannch, Thank you for taking the time to share your experience with us. I am happy to hear that you found our rooms are nice with updated decor, nice TV and decent toiletries. However, I regret that we were not made aware of the issue about your pillow and the air-conditioner so that we could resolve the situation before... More

San Frenando Area, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I reserved a block of 10 rooms for a big trip. Michelle Nguyen, Manager, and her associate, Salinee Chuakrung, handled everything with "white glove" service that would be the envy of the Ritz. Everything from ensuring that the rooms were together, to attending to every need, the trip could not have been more perfect. With a hot breakfast, crystal clear... More

Was this review helpful? Yes 3
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Gail M, Thank you so much for sharing your memorable experience and for all your kind words. It is so rewarding to know when we make such an impression; I will gladly pass your wonderful comments on to the team. We look forward to your next stay with us. Warmest regards, Michelle Nguyen - Front Office Manager Holiday Inn... More

New York City, New York
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 18, 2014

Room was very clean, hotel staff was pleasant. We did not notice any traffic noise as stated in other reviews. Worth the price, especially with a hot breakfast each morning. We would stay again when back in the area. We had a very late check in due to a delayed flight , hotel staff was still very welcoming at 1:30... More

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Miknik623, It is our pleasure to understand that you enjoyed our modern facilities and friendly service during your visit to Holiday Inn Express & Suites in Santa Clara – Silicon Valley. We look forward to welcoming you back to our hotel in the near future. Sincerely yours, With best regards, Michelle Nguyen | Front Desk Manager Holiday Inn Express... More

javadavado
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 7, 2014

Stayed here one night on a business trip. Close by both the airport, but still very quiet. Room quality was good. Solid walls keep it quiet. First rate value for the money. Everything in room was new, really good TV and like the suite sized accommodations. People at front desk are very friendly. Would stay again.

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear javadavado, Thank you for such a glowing review of your stay with us. We are so delighted that you find our hotel so restful away from home and think our staff is so friendly. We look forward to hosting you again on your next trip to Santa Clara! Yours sincerely, Michelle Nguyen Front Desk Manager Holiday Inn Express &... More

Providence, Rhode Island
Senior Contributor
33 reviews 33 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 6, 2014

Located right on El Camino Real in Santa Clara, CA was just what we needed, close to our friends and also close to what we wanted to do while in town. The room was large with a king bed and a couch and desk and little kitchen area with sink, fridge, microwave and coffee maker. Full size ironing board and... More

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear panama2000, Thank you very much for taking the time to leave this review. We are so happy to understand that you enjoyed our facilities and service during your visit. We look forward to welcoming you back to our hotel in the near future. With best regards, Michelle Nguyen Front Desk Manager Holiday Inn Express & Suites Santa Clara -... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2014

Updated room, nice bathroom, great shower, big screen TV, ample parking, excellent breakfast with lots of variety, friendly front desk, can't fault hotel for anything, very satisfied with one night stay...

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear TouristFromLA, Thank you for taking the time to leave this beautiful review. At Holiday Inn Express & Suites, we are proud to offer our guests with friendly service, complimentary Express Start breakfast bar, free high speed internet access, Stay Smart showerhead by Kohler, and much more. We are so delighted to know your stay was a satisfactory one and... More

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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Santa Clara
Holiday Inn Express Hotel
Hawthorn Suites Santa Clara
Santa Clara Hawthorn Suites
Address: 2455 El Camino Real, Santa Clara, CA 95051
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Santa Clara
#4 Romantic Hotel in Santa Clara
#5 Business Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
Welcome to our new and fresh Holiday Inn Express & Suites Santa Clara-Silicon Valley. Our stylish and sophisticated hotel features 97 suites thoughtfully designed with the business and leisure traveler in mind offering complimentary business and fitness center, outdoor pool, and complimentary hot breakfast! We are in the Silicon Valley centrally located in Santa Clara near the Santa Clara/San Jose Convention Center and only a few miles from San Jose Airport. Local businesses include Santa Clara University, Google, Cisco Systems, Intel, Yahoo, AMD and Applied Materials. Santana Row offers dinning and shopping variety. Don t forget to visit California Great America and Winchester Mystery House. Our distinctive lodging is an urban retreat for everyday travelers seeking modern convenience mixed with warm, casual California ambiance. ... more   less 
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