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Holiday Inn Express Hotel & Suites

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2455 El Camino Real, Santa Clara, CA 95051
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742 Reviews from our TripAdvisor Community

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Anchorage, Alaska
1 review
5 of 5 stars Reviewed 4 days ago NEW

Even the hotel is a bit old, we enjoyed our stay! The front desk area was beautiful and smelled lovely. Excellent staff, clean room, comfy beds, great location (we came for Super Bowl 50) and awesome breakfast! We would definitely stay there again.

Helpful?
Thank TS4AK
Milan, Italy
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for three nights. Breakfast was great, the room was spacious, clean and well furbished, nothing was missing. Staff is professional and friendly. Highly recommended for travelers around the Silicon Valley and the Mountain View area.

Helpful?
Thank erreerreerre
Portland, Oregon
1 review
5 of 5 stars Reviewed 5 weeks ago

I have stayed several times at this hotel and I always appreciate their customer service. I am always warmly greeted and then recieve a personal call from the front desk after I am settled to insure everything is to my satisfaction.

Helpful?
Thank Jeff C
Prescott, Arizona
Level Contributor
309 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed December 20, 2015

Room and bath were very clean. Due to some construction on San Tomas was a bit difficult to get in - however room was facing San Tomas and was still quiet. Spa tub was a bit on the high side for wife to 'climb' in. The breakfast - which featured the standard fare of a Holiday Inn Express (including hot... More 

Helpful?
Thank travelsbyrail
Michelle N, Manager on Duty at Holiday Inn Express Hotel & Suites, responded to this review

Hello travelsbyrail, Thank you again for choosing Holiday Inn Express and Suites Santa Clara, we are glad to hear you enjoyed your stay. We apologize about the street construction, we are all hoping they finish their job soon! Happy Holidays. Mary Ngep Manager on Duty More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 24, 2015

Even it is by a busy road, room is quiet and sleep is sound. Great room service and it is very clean and neat. Breakfast has many choices and staff is attentive to guest needs. The location is great. It is very easy to go around for shopping and dinner.

Helpful?
1 Thank Jerod25
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hello, Thank you again for choosing Holiday Inn Express and Suites Santa Clara. We are glad to hear that you enjoyed your stay. Mary Ngep Manager on Duty More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 11, 2015

I think we got a good price for the room based on other hotels in the area. We have 5 people in family and needed 3 beds in room. The room was not as big as expected (they call it a suite), but it did have a sofa bed so my one son had his own bed. The pool was... More 

Helpful?
Thank 224kerryc
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hello 224kerryc, Thank you so much for taking the time to review your recent stay with us and for your nice comments regarding our front desk agents. However, we are so sorry for the downfalls you experienced such as recently closing our swimming pool due to California's drought. We will use your feedback to better our service and we hope... More 

EAST TEXAS
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 9, 2015

I recently stayed at the Holiday Inn Express Santa Clara for a business trip. It was the cheapest hotel in price I could find. My stay was good. Nice hotel, location, staff. I would stay here again, and recommend to anyone.

Helpful?
Thank meldanj
Houston Texas, USA
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 8, 2015

A great hotel for my week long stay in Santa Clara. It had a good location that was convenient for my work place. The room was large and very nice indeed. It had a fridge, microwave and a wetbar. A very large flat screen TV. A work desk that had a cool pullout where you can put a document while... More 

Helpful?
Thank aebragg
1 review
3 of 5 stars Reviewed November 8, 2015

Hotel rooms though dated were maintained and clean. Staff was great. But due to the location can hear traffic through out the night with a high frequency of police cars with their sirens on. If you must stay here.. pick a room which is away from the street side.

Helpful?
Thank Nandini K
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hello Nandini K, Thank you so much for your valuable feedback and for your lovely comments about our rooms and staff at the Holiday Inn Express Santa Clara- Silicon Valley. We truly apologize about the location of our hotel which may cause experience with noise if you should stay in the rooms with street view. However, we can accommodate you... More 

Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 29, 2015

On our first night in the hotel I noticed a stain on the sheets on my side of the bed. Both my husband and son looked at it. Right next to the dark stain was a thumb nail sized threadbare spot. The next morning I politely asked the clerk at the front desk to please have the sheets in our... More 

Helpful?
1 Thank Sally B
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Sally B, We're deeply sorry that you did not have a pleasant stay at our hotel during your visit to Santa Clara. In order to understand more about the issues of your stay, we'd love to hear from you more. Kindly email me via frontofficemgr@hiexsantaclara.com, we'll proceed the internal investigation and get back to you shortly. We look forward... More 

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