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Holiday Inn Express Hotel & Suites

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2455 El Camino Real, Santa Clara, CA 95051
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Holiday Inn Express Hotel & Suites
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Holiday Inn Express Hotel & Suites
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690 reviews from our community

Traveler rating
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    37
    7
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Great location, comfortable beds and great breakfast. The staff is very friendly, the place is very clean.we had a king suite with a coffee pot, microwave and refrigerater. the room was a good size too. I will definitely stay again!

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

I would like to extend my gratitude to you for sharing feedback from your recent stay with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We are so delighted that you enjoyed our prime location, quality accommodations and impeccable service provided by our helpful team. We look forward to welcoming you back when you are in... More 

Dubuque, Iowa
Top Contributor
169 reviews 169 reviews
13 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

This is not a cheap place to stay, but I had a twelve hour drive, car repair, and a need for better places than I'd been using. This was certainly the answer. The room was beautiful and offered space for a baseball team. On El Camino you have a choice of hundreds of restaurants covering miles in either direction. The... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Randy L., Reading your lovely comment just makes our day, thank you so much! We are truly glad to hear that you had a relaxable and enjoyable stay with us at Holiday Inn Express & Suites Santa Clara - SIlicon Valley. I personally like our central location which is very convenient to restaurants, companies and city's attractions, too. Once... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed six nights with a group of 25 people. The hotel service was awesome. The staff are very friendly and caring. The location was great! There are plenty of restaurants within 10 minutes of walk. The hotel rooms are clean. I stayed in this with another group of 40 in 2010. I had the same experience. I'll definitely go... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

We are so thrilled to read your excellent review! Thank you so much for staying with Holiday Inn Express & Suites Santa Clara - Silicon Valley as we know discerning travelers like you have a lot of options when it comes to accomodations. As you have rightly mentioned, we take care of our beloved guests with attentive and impeccable services,... More 

Sacramento, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a ridiculously expensive hotel...I paid $314.00 + tax, and that was the AAA rate! It's a Holiday Inn, not The Fairmont Hotel in San Francisco! The room was clean, bed was comfy, and there was a choice of soft or firm pillows. The water pressure in the shower was very weak. There was a lot of noise from... More 

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to write a review about Holiday Inn Express & Suites Santa Clara - Silicon Valley. While I am content with your positive comments regarding our quality accommodation and breakfast variety, please accept my apology if the traffic noise adversely affected your stay experience. Regarding our room rates, we always strive to provide sensible and... More 

Bengaluru (Bangalore), India
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 23, 2015

I stayed in this hotel between 6th-16th jan 2015 during a Busines travel. Hotel is location on El Camino real and there are lof of restaurant and supermarkets in vicinity. That is a big plus. Room were very nice, clean and spacious. Could get hot water immediately. Housekeeping is of good standard. Breakfast tastes good but is repetitive. There is... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for staying at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We are really glad for being endorsed as a "Good hotel" and thank you for your kind comments on our rooms, cleanliness and amenities. I'm sorry for the inconvenience you experienced with the telephone due to system error which is now completely fixed.... More 

Springfield, Virginia
Top Contributor
59 reviews 59 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 16, 2014

We needed a place during a family emergency and we discovered just how expensive the area is. This Holiday Inn (there is another one on the same road- more expensive) was just fine. Clean with helpful friendly staff; we were very pleased with our choice.The hotel has a nice, spotless workout room on the second floor with both a bike... More 

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Robin B, Thank you for staying with us and sharing your lovely review for Holiday Inn Express & Suites Santa Clara! We are so glad you enjoyed our friendly services, pleasant ambience, well-maintained facilities and our central location. We look forward to your next stay with us. Warm regards, Michelle Nguyen | Front Office Manager More 

NJ
Top Contributor
197 reviews 197 reviews
48 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 13, 2014

A solid choice in an area of expensive hotels, which are often fully booked. That was the case on my recent trip. I was delighted with Holiday Inn Express. Friendly, helpful front desk reception, which is becoming rarer and rarer. Room was very comfortable, nice selection of toiletries that actually had sufficient product in each to actually use. Again, a... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

We appreciate you taking the time to write a review following your recent visit to Holiday Inn Express & Suites Santa Clara - Silicon Valley. What a delight to read that your stay was comfortable and that you were able to enjoy the impeccable services and quality products we provide. It's true that we are united in a professional and... More 

Menifee, California
1 review
5 of 5 stars Reviewed November 27, 2014

I travel frequently for business and often get a room at the end of my business day wherever I end up. I called this hotel from the road and they made me feel welcome from the first phone call. The rooms are clean and the staff was polite and helpful. This will be my hotel now in Santa Clara/San Jose.... More 

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Bradford W, Thank you for such a beautiful review and for sending others our way! Our entire staff at Holiday Inn Express & Suites Santa Clara - Silicon Valley are committed to provide a consistent experience for our valued guests. We appreciate your business and look forward to seeing you again soon! Sincerely, Michelle Nguyen | Front Office Manager More 

Chicago
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 19, 2014

We stayed in Holiday Inn Santa Clara one night and was pleasantly surprised by the cleanliness and the comfort of our suite. The suite was roomy and came with a leather sofa, a very comfortable king size bed, 48" LED TV, fridge, sink and microwave. The location of the hotel was excellent, right next to the San Tomas Expressway on... More 

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Coughlans2, It's such a great pleasure for us to read your lovely comment. Thank you so much for having choosen Holiday Inn Express & Suites Santa Clara – Silicon Valley and sharing your feedback. We are truly glad to hear that you were pleasantly surprised and have enjoyed your entire stay with us. It's true that we work very... More 

Monza, Italy
Top Contributor
98 reviews 98 reviews
72 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 19, 2014

the room is clean and comfortable, the bathroom is clean and in very good state. There is no in-room safe. You access from the internal court, hence from the lobby you go out and then back in at the floor. Lot's of room in the common free parking. The biggest problem is the noise in the room. The A/C and... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear AGall0, Thank you for leaving this review. I'm sorry that your recent stay with us was not up to your expectations. I apologize that you didn't have comfortable sleeps due to the noise, thank you for bringing this to our attention. I have passed your comment on to our maintenance department to have it looked into immediately. In addition,... More 

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