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Holiday Inn Express Hotel & Suites

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2455 El Camino Real, Santa Clara, CA 95051
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1 room 1 guest
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Holiday Inn Express Hotel & Suites
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716 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff at this hotel are great! The check in was friendly and efficient. I had trouble printing some items and they were quick to assist. The room was large and comfortable. The beds were comfy too! I would definitely stay here again if I had the opportunity.

Was this review helpful? Yes
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Awesome place to stay!!! ☺☺My boyfriend and I wanted to go somewhere and just get out of town for a few days. We decided to visit Santa Cruz boardwalk and since the hotels in that area were too expensive for our budget we chose to stay in Santa Clara (about 30 miles from Santa Cruz). It was still a little... More 

Was this review helpful? Yes 1
Tenino, Washington
1 review
3 of 5 stars Reviewed 3 weeks ago

The staff at check in were amazing. The bed was very comfortable, but the building was more of a Motel 6 look. It was a little overpriced. We had just stayed in Reno with the same hotel chain and of course the building in Reno was newer I feel that this property needs a little tending to.

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Desiree H, Thank you for your review following your recent experience with us! Our staff is thrilled to hear that you felt we were amazing and that you enjoyed our comfortable bed. We do appreciate your suggestions and hope to see you again in the near future. Sincerely, Michelle Nguyen | Front Office Manager More 

Shanghai Region, China
1 review
5 of 5 stars Reviewed 4 weeks ago

I am really enjoy the stay in this hotel. The staff was nice and friendly. The staff put the receipt in my room before i check-out, which make the check out very easy and quick. The room is very big and quiet. The bed is soft and very comfortable. This hotel also provide a free breakfast.

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Woodland, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

The staff was nice and friendly. We had a late check-in and check-out and that was accommodated without any issues. At check-in we were offered the gift basket or points for being Platinum member. We got a room on first floor which faced the pool. The room was big and comfortable for a family of 3. All the amenities were... More 

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Chicago
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 17, 2015

Staff was extremely pleasant. The location was central since we were looking for housing in the area. The room itself was extremely clean and the beds were really comfortable. It was over 90 degrees during our stay and the A/C worked well and was pretty quiet. There was an extra area in the room that had a couch and a... More 

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear chicagomember, Thank you for your wonderful review! We're thrilled you found us to be a central location and excellent hotel with friendly and efficient service. We all love what we do here and always think that our guest satisfaction comes second to none, so it gives us great joy to know that we provided a pleasant experience for you.... More 

1 review
3 of 5 stars Reviewed July 11, 2015

So I am writing this from the hotel as a guest right now, and I feel bad for having to write a less than par review on a Holiday Inn Express on Yelp and Tripadvisor but at the moment, I am upset. First things first, first impression was great! Was welcomed by the desk staff, and thanked for being in... More 

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Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Brian W, Thank you for taking the time in sharing your review regarding your recent visit at our hotel, and for providing us with your valuable feedback. I certainly apologize for the inconveniences you experienced over the noise complaint which adversely affected your whole experience. If ever you feel unsatisfied with your stay, please bring up any issue to... More 

Monticello, Minnesota
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 9, 2015

This hotel was home for four days while attending a conference at Santa Clara University in late June. The hotel was an easy drive, maybe 10 minutes from campus. The daily breakfast was excellent and the choices were plentiful! The rooms were comfortable and the beds were wonderful. I slept great each night. This MN gal found the pool very... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Carla W, Thank you for sharing your experience! We're glad you enjoyed the convenience to Santa Clara University and the array of dining options in the area. I personally love our yummy and hearty breakfast and think that it's a great way to start any day. We hope that Holiday Inn Express & Suites Santa Clara - Silicon Valley... More 

California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 7, 2015

I booked this hotel to stay during the Fourth of July since I was going to be in Santa Cruz for the day. This was one of my best hotel stays and I most certainly will be back in a few months. I was able to get a two bed suite that really accommodated my family. The hotel front desk... More 

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear CaliforniaMomS, Thank you for your awesome review! We appreciate that you chose to share your experience at the Holiday Inn Express & Suites Santa Clara - Silicon Valley here on TripAdvisor. All of our staff love to make each and every guests feel the most comfortable and are willing to go above and beyond to ensure guests' satisfaction. It... More 

Helsinki, Finland
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 30, 2015

Stayed for one night during our tour of SF-LV-LA spring 2015. An OK place. Front desk was service of good and helpful. There's plenty of parking, good WiFi and the rooms are clean and functional. Place has a tiny pool in the courtyard. Your usual basic HIE breakfast was served, but beware that the breakfast room is quite small. Location... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Joose N, Thank you for taking the time to leave a review regarding your recent experience with us. We're sorry to hear that you felt that we did not meet your expectations because of our relatively high rates. Please understand that we always work hard to add on more value while setting a very competitive pricing for our guests.... More 

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