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Holiday Inn Express Hotel & Suites

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2455 El Camino Real, Santa Clara, CA 95051
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Holiday Inn Express Hotel & Suites
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Holiday Inn Express Hotel & Suites
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696 reviews from our community

Traveler rating
    401
    241
    38
    7
    9
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154
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for wrestlemania! It was nice and clean :) good buffet breakfast! I want to buy a pancake machine just like the ones they had! Nice staff too, they where lovely and very helpful! We would stay again if we come back.to santa clara

Was this review helpful? Yes
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Kristy A, Thank you very much for staying with us and for taking the time to share your experience. We appreciate your positive remarks about our staff and hotel amenities. We hope to see you again soon on your next trip to Santa Clara. Sincerely, Salinee Chuakrung Sales/Manager on Duty More 

Denver, Colorado
Top Contributor
85 reviews 85 reviews
33 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a night here for business. Check in was easy and friendly. Room was clean, modern and nicely appointed. Area was safe, clean and plenty of dinning choices even late. Breakfast was above average continental. Bed was VERY comfortable. The light switch by the door to the room did not light anything and the shower diverter value needed to... More 

Was this review helpful? Yes
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear funtobeme, Thank you for your feedback regarding your recent stay at our property. I am so pleased that you enjoyed your stay and our hotel amenities. I apologize that the light switch by the door to the room and shower diverter value needed to be replaced. We will certainly have our Maintenance team look into this immediately and correct... More 

Durham, North Carolina
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Next door occupants kept noise ALL-NIGHT-LONG. Despite complaints to staff, they did absolutely NOTHING about it. We had an important appointment the next day for which we are completely exhausted and unprepared for due to not being able to rest. It was ridiculous. Next morning we were told that attempts to reach those guests went unaddressed because they "didn't answer... More 

Was this review helpful? Yes
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Buttaman, Thank you for leaving this review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest... More 

Belfast, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed during the Wrestlemania weekend and had a excellent experience. Arrived late on Friday 27th March as a party of 4 to be greeted by a friendly receptionist who was happy not only to check us in but also answer my many questions about the area such as directions to Levi stadium, train times to San Fran and local bus... More 

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear David S., Thank you so much for your wonderful comments following your stay with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We are truly glad to hear that we were able to make your stay flawless from check in to check out with personal touch and attentive services. We are very proud to have... More 

A TripAdvisor Member
5 of 5 stars Reviewed March 22, 2015

Great location, comfortable beds and great breakfast. The staff is very friendly, the place is very clean.we had a king suite with a coffee pot, microwave and refrigerater. the room was a good size too. I will definitely stay again!

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

I would like to extend my gratitude to you for sharing feedback from your recent stay with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We are so delighted that you enjoyed our prime location, quality accommodations and impeccable service provided by our helpful team. We look forward to welcoming you back when you are in... More 

Dubuque, Iowa
Top Contributor
183 reviews 183 reviews
19 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed March 18, 2015

This is not a cheap place to stay, but I had a twelve hour drive, car repair, and a need for better places than I'd been using. This was certainly the answer. The room was beautiful and offered space for a baseball team. On El Camino you have a choice of hundreds of restaurants covering miles in either direction. The... More 

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Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Randy L., Reading your lovely comment just makes our day, thank you so much! We are truly glad to hear that you had a relaxable and enjoyable stay with us at Holiday Inn Express & Suites Santa Clara - SIlicon Valley. I personally like our central location which is very convenient to restaurants, companies and city's attractions, too. Once... More 

Calgary, Canada
2 reviews
5 of 5 stars Reviewed March 12, 2015

We stayed six nights with a group of 25 people. The hotel service was awesome. The staff are very friendly and caring. The location was great! There are plenty of restaurants within 10 minutes of walk. The hotel rooms are clean. I stayed in this with another group of 40 in 2010. I had the same experience. I'll definitely go... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

We are so thrilled to read your excellent review! Thank you so much for staying with Holiday Inn Express & Suites Santa Clara - Silicon Valley as we know discerning travelers like you have a lot of options when it comes to accomodations. As you have rightly mentioned, we take care of our beloved guests with attentive and impeccable services,... More 

Sacramento, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

This is a ridiculously expensive hotel...I paid $314.00 + tax, and that was the AAA rate! It's a Holiday Inn, not The Fairmont Hotel in San Francisco! The room was clean, bed was comfy, and there was a choice of soft or firm pillows. The water pressure in the shower was very weak. There was a lot of noise from... More 

Was this review helpful? Yes 1
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to write a review about Holiday Inn Express & Suites Santa Clara - Silicon Valley. While I am content with your positive comments regarding our quality accommodation and breakfast variety, please accept my apology if the traffic noise adversely affected your stay experience. Regarding our room rates, we always strive to provide sensible and... More 

Bengaluru (Bangalore), India
Contributor
15 reviews 15 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 23, 2015

I stayed in this hotel between 6th-16th jan 2015 during a Busines travel. Hotel is location on El Camino real and there are lof of restaurant and supermarkets in vicinity. That is a big plus. Room were very nice, clean and spacious. Could get hot water immediately. Housekeeping is of good standard. Breakfast tastes good but is repetitive. There is... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for staying at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We are really glad for being endorsed as a "Good hotel" and thank you for your kind comments on our rooms, cleanliness and amenities. I'm sorry for the inconvenience you experienced with the telephone due to system error which is now completely fixed.... More 

Springfield, Virginia
Top Contributor
64 reviews 64 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 16, 2014

We needed a place during a family emergency and we discovered just how expensive the area is. This Holiday Inn (there is another one on the same road- more expensive) was just fine. Clean with helpful friendly staff; we were very pleased with our choice.The hotel has a nice, spotless workout room on the second floor with both a bike... More 

Was this review helpful? Yes
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Robin B, Thank you for staying with us and sharing your lovely review for Holiday Inn Express & Suites Santa Clara! We are so glad you enjoyed our friendly services, pleasant ambience, well-maintained facilities and our central location. We look forward to your next stay with us. Warm regards, Michelle Nguyen | Front Office Manager More 

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