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Embassy Suites by Hilton Hotel Santa Clara

Certificate of Excellence
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2885 Lakeside Drive, Santa Clara, CA 95054
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1 room 1 guest
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Embassy Suites by Hilton Hotel Santa Clara
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445 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Redmond, Washington
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is our favorite place to stay when in the South Bay Area. We like the suite layout with separate bedroom and the included breakfast the even has a chef to make omelets per your specifications. We have been staying here for about 30 years. That said, our room showed the years since the last upgrade. The leather was torn... More 

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Sacramento, California
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

This was a very good hotel. We recently stayed at a Wyndham Resort in Garden Grove (Disneyland). This hotel was comparable. The room was nice and the bath area large. The breakfast was good. But I really liked the hospitality time at 5:30pm nightly. Was nice to gather with others in the group to unwind and prepare for dinner. We... More 

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Annapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I was on a business trip and reserved a standard suite with room to work during my five day stay. I was given a handicap suite which did not have sitting area and a very small desk.When requested to have room changed I was told that I would have to change rooms mid stay back to the handicap suite. Apparently... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Rome, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Convenient location, delicious cooked-to-order comp breakfast, well-decorated rooms and common areas, spacious suites w/2 TVs, microwave, fridge, and coffeepot. Enjoyed the manager's reception with free munchies and spirits. Staff was very, very prompt in responding to all needs--very professional. Cons were out of the control of hotel which mainly included outside noise from highway and parking lots. There were several... More 

Review collected in partnership with Embassy Suites Hotels

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Charlotte, North Carolina
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property has just average rooms. The rooms were not very clean. I could see dirt after the room was cleaned as well. The breakfast is good. The restaurant is average but atleast available whenever you so not want to get out. The staff is friendly.

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Sacramento, California
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The place looks nice but needs updating. We stayed their with our two children for an event at Levi Stadium. I will never stay there again. The main bed was uncomfortable - the mattress seemed to be older than me (and I am no spring chicken). The pull out bed in the living area for the children was awful. We... More 

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KelleyBaker, Director of Sales at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as... More 

Bishop, California
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are a family of four, and were in town for the Bricks by the Bay Lego Convention. We actually had a reservation at the Hyatt that was adjacent to the Convention Center, but in the end opted for Embassy Suites, and are glad we did. I kind of think about my experience as it is happening, knowing I will... More 

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Austin, TX
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms here are HUGE, the breakfast is nice, and the indoor pool and workout room are way above average. Plus, it gives me reward points for Hilton. All good, and I would love to stay here more often, since I travel to this area for work frequently. HOWEVER, every time I've been here (3x), I've had trouble getting a... More 

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Tucson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful stay! We were in town for my son to have surgery at Stanford Medical and the staff couldn't have been more accommodating to our special needs. Rooms were very clean and comfortable. Breakfast was amazing!

Review collected in partnership with Embassy Suites Hotels

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FrontOffice_MOD, Front Office Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

We appreciate you taking the time to write a review and we are glad that your son's surgery was successful and that we were able to meet your needs! Thank you for the wonderful comments about our hotel and service! More 

Castro Valley, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We loved the benefits of the premium room stay. So many perks offered to the guests. Free snacks and beverages, wonderful breakfast options and we slept in perfect comfort. Why would we stay anywhere else?

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
FrontOffice_MOD, Front Office Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thanks for your feedback! We are glad to hear that you had your "Best Stay Ever". We hope to see you soon!! More 

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