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Embassy Suites Hotel Santa Clara

3.5 of 5 2885 Lakeside Drive, Santa Clara, CA 95054
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Embassy Suites Hotel Santa Clara
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Embassy Suites Hotel Santa Clara
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330 reviews from our community

Traveler rating
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    54
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Davis, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I've been staying here for the past year mostly for work but also for weekend leisure trips. There are plenty of hotel choices but I choose this one because of the great service by the staff and management. They're helpful and attentive and definitely make the extra effort to provide you what you ask for. Anything from changing a room... More

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washignton, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

the rate is a bit more expensive than I usually use, but the service is worth to pay if you stay in hotel most of days. room is nice size. When someone visit you at hotel, you can keep private by closing bedroom door.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

I appreciate your feedback and am pleased to hear you found value in your stay. One of the great perks of Embassy Suites is having that separate living room and a door to your bedroom! Thank you again and we hope to see you back soon! More

Fairfax, California
Top Contributor
56 reviews 56 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed with my two little kids (3 + 6), to visit a sick relative and we had a great stay. The room smelled musty/swampy until we ran the air conditioner then it was ok. The breakfast in the morning was decent, but the best part was how helpful, friendly and accommodating the staff were the entire time we were... More

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you for your review! It is great to hear the best part of your stay was our friendly staff. We always try our best to make every guest's stay as comfortable as possible. I do apologize though for the musty smell in the room. I will absolutely be passing this comment on to our executive housekeeper so we can... More

Rochester, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at the Embassy Suites in Santa Clara on a recent business trip. The suite was spacious, clean, and comfortable, I couldn't have asked for better. I really enjoyed having a separate living room and bedroom. The living room was huge, with a comfortable sofa and ottoman, wet bar with fridge and microwave, and a large desk. The bed... More

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you so much for your review! I am overjoyed to hear you enjoyed your stay and that our rooms, staff and room service met your expectation. For parking, while we truly value our Hilton HHonors members, parking is applicable to all guests. However, we do have a few packages and other options that include parking. We appreciate your feedback... More

1 review
3 of 5 stars Reviewed 1 week ago

Charged $75.00 for changing my reservation from 3 nights to 2 nights. Charged $12.00 a day for parking in an open air standard parking lot. The rooms were fine, the food was fine it was the greedy add on charges that I found frustrated. Truly expected more of Hilton

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you so much for your feedback and for taking the time to review our hotel. I understand how frustrating unexpected charges can be and apologize you were not notified earlier of the additional charges. I will be passing your comments on to upper management so we can use this as a training tool for our staff. Thank you again... More

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice and spacious suites - Suitable for both family and business trips. Awesome location - Close to many office locations in the Santa Clara area. Breakfast and evening 'manager's reception' were very good.

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you for such a great review! It is so great to hear you like our offered amenities and location. We hope you will consider staying with us the next time you are in the area! More

Morgan Hill, California
Contributor
12 reviews 12 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Great for family stays or business. I can count on clean room, excellent service, great complimentary breakfast variety and relaxing evening reception - every time. The rooms are spacious, the kids love the pool. Its always my GO TO hotel for family getaways or for business. i know what to expect and its consistent.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

I'm so overjoyed to hear we are your GO TO hotel in the Santa Clara area! Especially for your business AND family getaways. I'm happy you are able to take full advantage of our complimentary breakfast and evening reception and that your kids love our pool. Hope to see you back soon! More

Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

It's expensive, but if I can get in, I always plan to stay here. The staff and services are great. The location is perfect for my business needs. The breakfast and Manager's Happy Hour are especially nice.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you so much for taking the time to review our hotel! I am so glad to hear you plan on returning for future business trips and that our staff was able to provide you with great customer service. We look forward to seeing you again in the future! More

San Diego, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Unbelievable service and the best value around. Breakfast is outstanding and free with your stay. The omelet bar alone had all my favorite veggies to pick from. Professional staff and clean comfortable rooms. The fitness room had nice cardio equipment and weights. The pool and spa were inviting. The location is right near the new Levi Stadium and Great America... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you for such an amazing review! I am overjoyed to hear you were pleased with our staff and the amenities we offer. We try our best to provide each guest award winning customer service! We appreciate your feedback and hope to see you back again soon. More

Charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Impressive room size, very clean and great location convenient to San Jose airport (almost within walking distance) and the new football stadium (49ers). I would definitely stay here again. Front Desk service excellent.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you for sharing your feedback and for staying with us! I am delighted to hear you like our location and that our Front Desk staff was able to provide you with excellent service. We strive to make our guests’ stay as memorable as possible. We appreciate your comments and look forward to having you back in the future! More

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Additional Information about Embassy Suites Hotel Santa Clara

Address: 2885 Lakeside Drive, Santa Clara, CA 95054
Phone Number:
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Santa Clara 3.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Embassy Suites Santa Clara
Santa Clara Embassy Suites

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