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Embassy Suites Hotel Santa Clara

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2885 Lakeside Drive, Santa Clara, CA 95054
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Embassy Suites Hotel Santa Clara
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Embassy Suites Hotel Santa Clara
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415 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas, United States
1 review
4 of 5 stars Reviewed yesterday NEW

This was a pleasant stay with very helpful staff. It is what I would expect in a "suite" hotel. The cost was up there with the best hotels I have ever stayed in around the world. I paid $424.35 w/tax plus $14/day for parking my rent car. This is more than the Shangri-La in Taipei, Intercontinental in Chengdu China, or... More 

Review collected in partnership with Embassy Suites Hotels

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London, United Kingdom
Contributor
11 reviews 11 reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I book this hotel over all others in the Santa Clara area first, availability depending , over the last few years. I spend a good 100 nights a year in hotels and as a Honors member stay mostly with the Hilton Brand. In a sea of expensive hotels in the area, the Embassy Suites represents a much better value for... More 

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San Diego, California
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our group loves to stay at this hotel when we are going to Magic Mountain. Spacious rooms, great breakfast in the morning before the rides. Note, it's built differently than the old Embassy suites where you can see all of the rooms from the inside. But, great hospitality and breakfast and happy hour like all Embassy Suites! Arrive early for... More 

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Seattle, Washington
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here because my whole family was staying here. We generally don't stay in hotel chains. There were a ton of families, so I am surprised at so many people who commented on that. If you go, go to the free buffet on the later side. If you are there in the 8-9am range, it is a zoo. Too many... More 

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Twin Falls, Idaho
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for the Kenny Chesney/Jason Aldean concert. We were impressed with the room, very nice and clean. The breakfast in the morning was great, a lot too choose form. We walked to and from Levi Stadium for the concert.

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Las Vegas, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The management didn't appear to care about our problems and staff poorly trained in customer service. We were embarrassed when our guest arrived and the hostess was rude to our sick sister-in-law. We had to report Lyn and we never complain. Doubt we will stay here again and will pick the local Hilton. They let Embassy down with their service.

Review collected in partnership with Embassy Suites Hotels

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Riverside, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Nice location, helpful staff. Bedding for the sofa bed wasn't fresh though. Needed to ask for more shampoo after being given one container for five people. Breakfast was tasty, but the person ensuring that we had tickets for entry was a grouch.

Review collected in partnership with Embassy Suites Hotels

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CA Central Coast
Top Contributor
76 reviews 76 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel recently and had a positive experience for the most part. We booked an Embassy Suites specifically because we were traveling as a family of four, plus my teen son's teen friend, and needed a room that would provide some separation between their sleeping area and that of ours and our younger son's. The double, double... More 

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Carmel, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stay away from this property on the weekends. I am a Hilton Honors premium level member and have continually been subjected to horrendous customer service at this hotel. They cater to the nightclub crowd on the weekends (the club shares the parking lot) and refuse to acknowledge how disruptive those "guests" are. We have tried this hotel 3 times, the... More 

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Palmdale, California
1 review
5 of 5 stars Reviewed 1 week ago

i was in the middle of an awful experience while in town on business and I showed up to Embassy Suites Santa Clara -Silicon Valley and literally had a breakdown at the front desk!! Angie Phan (Front Desk Supervisor) and Sophia Alcazar were like Angels that came to my rescue! At first it was difficult to explain what was happening... More 

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