This hotel places customer service at the top of their priority list. As a business traveler, this is a welcome change from most hotels I visit. Every employee was at the top of their game, and I could not leave without someone asking how they could assist me further. The rooms were very well appointed, clean and every detail in... more

Hotel was good. Room well equipped and good standard of decor. I am a gym user and it was a little deficient. Equipment for the resistance side must have been bought by someone who has never visited a gym. Having said that I was the first in there that morning so as they say first up best dressed. There were... more

No viewable security, 300 kids from sports teams, and tons of parents in the bar... Think of it as Lord of the Flies at the Embassy Suites. Groups of roaming 14 year olds cruising the hotel playing whiffle ball in the hall and filling up the pool with little to no adult supervision. The night manager's answer..... Nothing I can... more

I'm pretty fond of Hilton hotels all around but Embassy Suites is probably my favorite...and the hotel in Santa Clara was no exception. It's everything most people look for in a hotel.....very clean, very comfy, great service, great amentities, and great location. There's definitely a reason it's a well rated hotel. I love the managers reception...all types of cocktail choices... more

I was there for 2 1/2 weeks on business--a VERY long time to be away from home. The staff was incredibly accommodating, friendly, quick, and really strived to know who I was. The free breakfast and happy hour/snack reception was always delicious and the staff keeps it cool and friendly even when they clearly are serving more people than one... more

The service from the time you arrive is very personalized. The check in was quick, courteous and professional. The room was extremely clean and pleasant to the eye. The room was separated into two main areas. The first area as you walk in had a couch and chair, as well as a good size LG HD flat screen. The sink... more

Great place to stay in the valley. Room, Staff and Breakfast are great ...Rated a 10 more

I planned a birthday trip for my fiancé. Asked for special amenities and they were there upon arrival… Fresh! Lovely presentation. Quick Check in Name Recognition Friendly Staff Family Getaway Hotel – Home away from home Fast Service Great Breakfast Fast and Easy Check out! Great for a local or distant getaway. Perfect Price! My fiancé loved it! we cant... more

We have just returned from another wonderful visit at the Embassy Suites Hotel in Santa Clara. Everything about this facility is special. Under supurb management, each member of the staff provides excellent friendly, efficient and professional service. We love the rooms, the evening Managers cocktail receptions, and the morning breakfast with cooked to order eggs and omletts, all included in... more