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Embassy Suites Hotel Santa Clara

3.5 of 5 2885 Lakeside Drive, Santa Clara, CA 95054
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Embassy Suites Hotel Santa Clara
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Embassy Suites Hotel Santa Clara
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366 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fresno, United States
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

My room had dirty blankets and towels. The hotel was overall not too bad, but the cleanliness was too much for me to take. On the Saturday night that we stayed, there was lots of noise in the hallway until well after midnight. The manager was very willing to work with us the next morning, to make it right. He... More 

Review collected in partnership with Embassy Suites Hotels

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EmbSuites, Director of Sales at Embassy Suites Hotel Santa Clara, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues that you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our housekeeping staff to prevent this from happening in the future.... More 

Huntington Beach, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

This is our family's 4th time staying at Embassy Suites - Santa Clara. As usual, we were very happy with our stay. Weekend rates are a great value for our family of 5 (kids ages 8 and under) especially because of the hot breakfast. Rooms were clean, front desk staff was friendly and helpful with extra sheets requested. We use... More 

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Visalia, California
1 review
5 of 5 stars Reviewed 1 week ago

Stayed with our volleyball team for a tournament in the area. Room was very nice (except for the stale scent of cigarettes). Housekeeping was excellent. The evening reception was amazing and very family friendly. The breakfast, especially the made to order part was also very good.

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East Palo Alto, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

EXCELLENT is all I can say for SV Embassy! This hotel is very clean and the staff is outstanding. If you want a nice and comfy place away from home this is the place to go. The bar is very nice and you genuinely meet nice people there to laugh and chat with while watching the game or just because... More 

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Eureka, MO
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm a Hilton Diamond member - first time visitor to Embassy Suites in Santa Clara for work. Overall, the hotel was very underwhelming. It's pretty outdated - average cleanliness, but essentially in need of an investment to improve the appearance. The restaurant area was particularly disappointing - both for the 1 night dinner (don't eat dinner there) and breakfast on... More 

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Juneau, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

it was great I had two reservations and both were great ; I loved the on line check in and the map of the location of my rooms. staff greeted me by name even before I told them who I was. The room was clean and quiet and the service of breakfast was much more then I thought it might... More 

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Red Bluff, United States
2 reviews
2 of 5 stars Reviewed 4 weeks ago

This is the first time I have been disappointed in stay at this hotel. The room was not cleaned until 3 PM the first day and every day thereafter it became later. In fact one day room not cleaned until 5 PM. When you are out all day, there is nothing worse then coming back to a room which has... More 

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FrontOffice_MOD, Front Office Manager at Embassy Suites Hotel Santa Clara, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry that you felt in any way dis-satisfied with our housekeeping service. It is not typical of our staff to have these kinds of issues. Every guest is very important to us, so I have addressed these issues with our team. I apologize that you were disappointed... More 

Reno, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We took a Pre-Christmas family trip with a few school being out already. It was a relaxing and fun trip thanks to Embassy Suites Hotel. The complimentary breakfast was AMAZING! Made to order hot breakfast by a talented chef.

Review collected in partnership with Embassy Suites Hotels

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FrontOffice_MOD, Front Office Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you so much for the review! I am happy to hear you enjoyed the hotel and our staff and I hope you will come back to visit us! More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Nice hotel, but issues with hot water in shower. It took several visits by the maintenance man to repair it, and it took a follow up call to resolve the problem. He remained in the room for lengthy times during the visits which impacted our evening down time. Other than that, it was a nice hotel.

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1 review
5 of 5 stars Reviewed 4 weeks ago

excellent hotel great location amazing customer service. great place to stay if you are going to a 49ers game. walking distance to the game you do need a car to get around to see other areas of santa clara and san jose. easy access to san fran using the cal train

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Additional Information about Embassy Suites Hotel Santa Clara

Address: 2885 Lakeside Drive, Santa Clara, CA 95054
Phone Number:
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Santa Clara 3.5*
Number of rooms: 257
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Also Known As:
Embassy Suites Santa Clara
Santa Clara Embassy Suites
Hotel Style:
#2 Business Hotel in Santa Clara
#4 Romantic Hotel in Santa Clara
#4 Family Hotel in Santa Clara

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