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All 33 Santa Clara hotels

Embassy Suites Hotel Santa Clara

3.5 of 5 Hotel   |   2885 Lakeside Drive, Santa Clara, CA 95054
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Ranked #7 of 33 hotels in Santa Clara
A recent review
4 of 5 stars reviewed yesterday
Susan C Houston, United States
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302 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Houston, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

The hotel was very nice, clean and breakfast area very pleasant. This hotel is perfect for the business traveler, being near Silicon Valley and the Airport. However, I would not recommend this hotel for a Family Vacation long term stay.

Review collected in partnership with Embassy Suites Hotels

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Roanoke, Va, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I was in Santa Clara for business and this was the closest place to the office. Really glad I stayed. They have free happy hour every day. Free snacks and the staff was very helpful. I forgot tooth paste, head phones and shaving cream. They provided me with all of them. It was not cheap but worth it. I will... More

Review collected in partnership with Embassy Suites Hotels

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california
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was very adequate for our stay while visiting Levi Stadium. I would have preferred the Hilton or Hyatt that are right at the entrance of the park across the street from each other, but the extra 100 dollars made it more affordable to stay at the Embassy Suites. The room, I must say was smaller than most Embassy... More

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you for your review of our hotel we always appreciate customer feedback. I understand how disruptive it can be having housekeeping coming in and out and I will definitely look into the matter. I offer my sincerest apologies for the disruption and for not having your My Way amenities waiting for you in the room. We will be sure... More

Corcoran, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Even though this hotel is a bit on the pricey side (especially with the new Levi's Stadium not that far away) this is a great hotel all around. The rooms are clean and the staff is very helpful and nice, all the way from the front desk down to the cleaning ladies. Never had a problem at all. You may... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Hello Jason! Thank you for your review of our hotel. I am so happy to hear you were pleased with your room and our staff. We really appreciate your recommendation and are glad you are as excited about us being 100% smoke free as we are. Thank you again and we look forward to seeing you the next time you... More

Los Angeles, California
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Room is big and clean. Price is right (lame concealed "suite tax" though). Nice furniture. Breakfast is free and decent. Room AC unit is annoying: turns off all the time or back up to 80 degrees so we were roasting. Remote didn't work. Wifi not free. Property has smoking which permeates the entire area. So if you smoke this would... More

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Hello Jason, thank you for your review of our hotel we always appreciate customer feedback. I understand how frustrating it can be to have an AC unit that does not work. Please do not hesitate to contact us at anytime if you need assistance with anything in your room. Our Engineering staff is more than happy to help repair or... More

Plano, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

Staffs are helpful, however there is nobody at front desk early morning at 4am when I want to check out. I tried to call and even showed up there to check out but just nobody there, I guess they are still sleeping. The suite is not that big compared to other Embassy Suites that I stayed before. The dinning area... More

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you so much for taking the time to review our hotel. I understand you have a choice on where to stay and sincerely apologize you experienced a few difficulties while you were here. We strive to provide quality customer service to all of our guests 24 hours a day and will be looking into why no one was there... More

Las Vegas, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The housekeeping staff failed to knock or even identify themselves and walked in on my undressed 6 year old son! My wife was also undressed in the bathroom with the door open. The food service was beyond horrible. The air unit in the suite was noisy and inconsistent. The internet kept dropping the connection on all devices making almost useless.... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbSuites, Director of Sales at Embassy Suites Hotel Santa Clara, responded to this review

Michael, I appreciate your review of your recent experience at our hotel. I'm very sorry that you felt in any way uncomfortable. It is not typical of our staff to enter a room without knocking. Every guest is very important to us, so I have addressed these issues with our team. I apologize that you were disappointed by our food... More

Huntington Beach, California, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel was lovely but the room we were placed in was not a suite by any stretch of the imagination. We had one room with two VERY small beds that were 4 inches wider than a twin bed. Two adults could not sleep in these beds. Wound up having to split the family up and get two rooms last... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

First of all, thank you so much for taking the time to review our hotel. I understand how frustrating it must have been to have to separate your family. I sincerely apologize it perhaps was not clear when you booked the reservation that it was a non-suite. We do have a handful of studios on property and we will definitely... More

San Diego
Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Every person we dealt with at this hotel was extremely nice and helpful. We had dinner in the dining room one night and it was delicious. I ordered room service as well and my hamburger and fries were the best! The issues I had with this hotel have to do with how tired the property itself is. The common hallways... More

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you so much for taking the time to review our property! I really appreciate your feedback and sincerely apologize our property’s overall look did not meet your expectations. I will be sure to address your concerns with our management staff and use it as a training tool in the future. I am thrilled to hear though that you enjoyed... More

irvine, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Service and cook to order Breakfast is great, will recommend to my friends. all pillows are too soft. comforter are get very hot during the night even with air condition on. Bathroom are not very clean and furniture are kind of dusty. Cleaning mates need to do more work. Hallway smoky, good thing it doesn't smell in our room. Linens... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Britney M, Manager at Embassy Suites Hotel Santa Clara, responded to this review

Thank you for your review of our hotel and for recommending us to your friends! I understand you have a choice on where to stay and I sincerely apologize you experienced some housekeeping issues during your stay. Your feedback is very important to us and will use this experience as a training tool for our staff. I am happy to... More

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Additional Information about Embassy Suites Hotel Santa Clara

Address: 2885 Lakeside Drive, Santa Clara, CA 95054
Phone Number:
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Santa Clara 3.5*
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Also Known As:
Embassy Suites Santa Clara
Santa Clara Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Santa Clara #8 Business Hotel in Santa Clara
Hotel Class
Official Description (provided by the hotel)
Each of our 257 spacious rooms and two-room suites features a master bedroom with king-size bed, separate living area complete with wet bar, refrigerator, microwave oven, coffeemaker, hairdryer, full size iron and ironing board, queen-size sofa sleeper, two televisions with remote control, two telephones with voice mail capability, High Speed Internet Access and a well lit dining/work area. ... more   less 
Number of rooms
257

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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