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All 33 Santa Clara hotels

Biltmore Hotel & Suites, Silicon Valley Central

3.0 of 5 Hotel   |   2151 Laurelwood Rd., Santa Clara, CA 95054
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Biltmore Hotel & Suites, Silicon Valley Central
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Ranked #18 of 33 hotels in Santa Clara
A recent review
5 of 5 stars reviewed 2 days ago
Rita B Santa Cruz, California
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164 people have reviewed this hotel

Traveler rating
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    36
    25
    18
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16
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96
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Santa Cruz, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

We use the Biltmore in Santa Clara for events a few times a year & work with Amy Becker to coordinate. She and the hotel do the very best job in terms of service, value, and every other aspect one can imagine. I would recommend them to anyone, whatever the event - they are the best!

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Maryland
Top Contributor
120 reviews 120 reviews
118 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

Got a room for two nights in the tower section. Sizable suite. Very clean and comfortable. Wireless internet was very good. Breakfast in the restaurant was good. Nice mix of hot and cold selections. I would stay here again.

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi leroyk, Thank you for choosing to stay with us! It's wonderful to hear that you enjoyed your room amenities in our Tower Suites and that your wireless connection and our breakfast selection helped to make your stay a positive one. It would be our pleasure to welcome you back again soon for another great travel experience. Sincerely, Guest Manager More

Concord, New Hampshire
1 review
2 of 5 stars Reviewed 3 weeks ago

I stayed at the Biltmore from 3/13/14 - 3/20/14. The shuttle driver told us that he would be able to drop us off at any bus stop/location within 3 miles we asked for, just have to sign up in advance at the front desk. We went to put in for a trip to a near by bus station and were... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi flufflover, We value your feedback and appreciate the time you took to share your stay with us. We would like to sincerely apologize for any inconveniences you encountered during your stay, particularly the shuttle situation and the room key issue. Be assured that we will share the details with our staff in the order improve our overall guest experience.... More

Tulare
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our 2nd stay. 1st stay was in the tower, nice...no problem with our shuttle service to and from airport. This time, more expensive than last, got the "motel" section, not nearly as nice. Much louder! Our park and fly package wasn't....It will not pick you up in the evening if your flight comes in after 10:30pm. It didn't state than... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi TulareJoe, Thank you for taking the time to post your review and share your travel experience with us. We sincerely apologize for the less than satisfactory aspects of your stay involving the shuttle and your encounter with our staff, as well as the noise level. Your input is very important to us and be assured that we have shared... More

Carmichael, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2014

I stayed in the 2 floor separate wing and it might look like it needs work but the room was very nice, smallish, comfy big bed and a nicely maintained bathroom/shower. I had a little issue with the room key which was fixed by the time I came back in the evening. 15 minutes from Buckshaw Stadium at Santa Clara... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi hugham, We are delighted you chose to stay with us after attending a local sporting event. Thank you for taking the time to make note of the details of your experience.. It is wonderful to hear that you found your room amenities to your liking and that we were able to remedy your room key issue promptly. It is... More

Vacaville, California
1 review
2 of 5 stars Reviewed March 16, 2014

We had what I guess what was the cheap part of the hotel. Do not stay on the 2 floor section. Its like motel 6. Kids could not sleep from noise from wedding party guests. Some of them even got in their cars and played their music obnoxiously loud. Queen beds, Yeh right.

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi Dvel2003, Thank you for sharing your travel experience with us and future travelers. We sincerely apologize for the less than satisfactory aspects of your stay, including the noise from other guests and the amenities that did not meet your expectations. Your input is very important to us and be assured that we will share the details of your experience... More

Los Banos, California
1 review
1 of 5 stars Reviewed March 16, 2014

I went on saturday march 15 and will not return. When I first came the hotel appeared clean until I went into the bathroom. The toilet was not flushed and there was blood in the toilet. I could have overlooked that if that was the only complant I had. Around nine in the morning, I woke up the maid coming... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

H Lauren L, Thank you for your stay with us and for taking the time to provide us with very valuable feedback. We would like you to know that this is not the type of stay that we would hope for any of our guests and we sincerely apologize for the situations you personally encountered concerning your room. Please know... More

Fernie
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed March 15, 2014

I stayed for two days on biz. Beautiful foyer and helpful front desk people. I ate dinner in the restaurant just once and it was good. The breakfast buffet was better than most. I will definatley stay here again.

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi Harvey B,, Thank you for taking the time to share your business travel experience. We appreciate you selecting our hotel over others in the area and we are pleased to hear that your stay exceeded your expectations. It sounds as though we were able to provide you with an enjoyable guest experience with both our front desk hospitality and... More

Burlington, Canada
Top Contributor
105 reviews 105 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 13, 2014

I was served very quickly when entering and shown to the elevators to my room in the tower. The rooms are very nice and have adequate office space for working in the room. I was at a conference and the facilities were good, with great service. The rooms were quiet when I was there so not much more I can... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi BDL999_12, We are so pleased to hear that your recent business travel experience with us was a very positive one! Thank you for taking the time to post your review and share your feedback. It is wonderful to know that our staff’s hospitality and our amenities, including our shuttle service, met your expectations. We look forward to welcoming you... More

Los Gatos, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 8, 2014

The Biltmore Hotel is close to Great America, in the heart of Silicon Valley. Has wonderful suites for reasonable rates, an excellent restaurant on premises, and a good pool and exercise room. And a Starbucks is nearby. Free parking, all the amenities. Better than comparable chain motels in the area, worth the price for a suite, with two flatscreen TV's!

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi SaxmanLG, We are so pleased you had the opportunity to stay with us during your recent trip to Silicon Valley. Thank you for taking the time to submit your review and share your feedback with us and future travelers. We are delighted to hear that you felt our on-site restaurant, exercise amenities and suite made your stay an enjoyable... More

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Additional Information about Biltmore Hotel & Suites, Silicon Valley Central

Also Known As:
Biltmore Hotel And Suites, Silicon Valley Central
Biltmore Hotel Santa Clara
Biltmore Hotel Silicon Valley Central
Address: 2151 Laurelwood Rd., Santa Clara, CA 95054
Location: United States > California > Santa Clara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 33 hotels in Santa Clara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Biltmore Hotel & Suites, Silicon Valley Central 3*
Official Description (provided by the hotel):
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, Family Friendly rooms and packages, and a San Jose Airport shuttle all near California's Great America and the Santa Clara Convention Center. ... more   less 
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