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All 33 Santa Clara hotels

Biltmore Hotel & Suites, Silicon Valley Central

3.0 of 5 Hotel   |   2151 Laurelwood Rd., Santa Clara, CA 95054
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Ranked #16 of 33 hotels in Santa Clara
A recent review
4 of 5 stars reviewed 3 days ago
NancyAndrew Sacramento, California
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186 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Sacramento, California
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose this location for a weekend vacation for the family. First we visited the Ren faire in Gilroy, Ca. Then we checked into this hotel to go to the winchester mystery house the next day. We purchased a room package that included two tickets and bought two extra ones. The room was foxy, clean, efficient, and the staff was... More

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi NancyAndrew, Nothing delights us more than hearing from a satisfied guest! Thank you for taking the time to share your detailed review with us and future travelers. It sounds as though your stay hit the mark with our amenities and breakfast. We hope that you and your family enjoyed the Winchester Mystery House too. We truly value your loyalty... More

Gridley, California
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed there on Saturday night, before going to a 49er game. The lobby and the grounds are beautiful. Upon check in we were upgraded for free to a suite. Very nice large room, awesome bed. No fridge, which we didn't need, but wanted to put it in here for someone that might need one. We did... More

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Hong Kong
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My first night was spent in one of the wing rooms, which, whilst clean enough, was like a 70s motel room. After some discussion I moved into a room of the 4th floor of them main tower. This was spacious, clean and comfortable. Lots of drawers and wardrobe space, and enough space to work, if required. Bed was a little... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hello Steve, Thank you for choosing to stay with us for your recent business travel. It is wonderful to hear that you were able to sleep well in our tower room and that you were pleased with its amenities. We are sorry for the difficulties you encountered with your Internet connection. Your input is very important to us and be... More

Westfield, New Jersey
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

The name, the logo and the hotel pix are not the reality. The name is famous, the logo elegant the pix on the sight are modern, clean and fresh. Ge hotel is cheezy, beaten , and more of a motel with room access for half the hotel only from te outside. One side of the hotel is next door to... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi pcg123, Thank you for your stay with us and for taking the time to provide us with very valuable feedback. We are sorry that your stay did not meet your expectations. We are currently working to improve our guest’s overall experience. We hope you will reconsider a future visit so that we can provide you with a more positive... More

Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

After a late check-in to my garden room, I discovered wet carpeting in my room as a result of air conditioning condensation; the temperature was set at 65 F. I used my shoes for trips across the wet carpet during the night and by morning the condensation had stopped and the carpet was dry. Breakfast and internet were included in... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi MassGrizzly, We appreciate you taking the time to share your experience about your recent stay. It sounds as though your stay did not quite meet your expectations and we would like to extend our apologies for the situation with the condensation and the outlets in your room. We are currently working on improvements to provide an overall better experience... More

Roy, WA
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Biltmore one night on our drive back up to Washington State and it was extremely comfortable and clean. The breakfast buffet was out of this world and the staff was extremely friendly and helpful. I'd definitely recommend this hotel to anyone! Thanks for a good night's sleep Biltmore!

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi Whooptink, We are delighted you chose to stay with us on your recent travels back to Washington. Thank you for sharing your experience. It is wonderful to hear that the accommodations, our staff’s hospitality and our breakfast buffet hit the mark! We look forward to the opportunity to provide you with another good night’s sleep very soon! Sincerely, Guest... More

Cathedral City, California, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Attended a convention in late June in Santa Clara. The Biltmore Hotel & Suites was the hotel that I and the group am a member of stayed at. My room was excellent; I have no complaints. Room service attended to the room quickly. Hotel grounds were kept up pretty good; staff were helpful. The on-site restaurant served a good buffet... More

Was this review helpful? Yes 1
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi Brian F, We are so pleased to hear that your convention travel experience with us was a very positive one! Thank you for taking the time to post your review and share your feedback. It is wonderful to know that our staff’s hospitality and our property’s amenities, including your room and breakfast buffet made your stay an enjoyable one.... More

Roseville, California
1 review
1 of 5 stars Reviewed 3 weeks ago

This has nothing to do with the room itself, it is the staff that I am so disgusted with. I had utilized their shuttle service to take and pick me up from an event. Getting to the event was fine, the return back to the hotel was a nightmare. I spoke to the front desk twice before it was even... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi Teebo24, Thank you for providing us with the feedback about your experience. We sincerely apologize for the situation you encountered with your return shuttle service. This is most definitely not the type of hospitality we wish to extend to our guests and we are very sorry you experienced this with us. The details of your situation will be shared... More

South Lake Tahoe
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

CDelf's review ("Motel 6") is a little 'over the top', but pretty accurate. The rooms on the side wings, while furnished nicely (not old nor dingy), are a glorified Motel 6 room. King bed, flatscreen TV, desk work area, good wireless internet, a comfy arm chair & small table, coffee maker (no fridge, no microwave!). We could hear some jets,... More

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi MarnChar, We are so pleased you had the opportunity to stay with us during the recent convention. Thank you for taking the time to submit your review and share your feedback with us and future guests. We are delighted to hear that our convenient location made your experience an enjoyable one. We are sorry to hear that though that... More

Senior Contributor
46 reviews 46 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 22, 2014

Recently my husband and stayed at this hotel for two nights. The location could not be better is right off the freeway and there is a gas station next door to the hotel. The lobby is spacious, very clean and welcoming. The receptionist was attentive and it took no time to check in and get our room. We had a... More

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi mibaba4, Nothing delights us more than a review such as yours from a satisfied guest! Thank you for taking the time to share your travel experience with us and future travelers. It sounds as though your room amenities, our convenient location and our staff’s hospitality provided you with a great stay! We truly value your loyalty and look forward... More

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Additional Information about Biltmore Hotel & Suites, Silicon Valley Central

Address: 2151 Laurelwood Rd., Santa Clara, CA 95054
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Biltmore Hotel & Suites, Silicon Valley Central 3*
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Also Known As:
Biltmore Hotel And Suites, Silicon Valley Central
Biltmore Hotel Santa Clara
Biltmore Hotel Silicon Valley Central

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, Family Friendly rooms and packages, and a San Jose Airport shuttle all near California's Great America and the Santa Clara Convention Center. ... more   less 
Number of rooms
262

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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