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Biltmore Hotel & Suites, Silicon Valley Central

3.0 of 5
2151 Laurelwood Rd., Santa Clara, CA 95054
Hotel amenities
Biltmore Hotel & Suites, Silicon Valley Central
Ranked #14 of 32 hotels in Santa Clara
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110 reviews from our community

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Traveler rating
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    30
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Date Rating
Petaluma, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 5, 2013

Stayed here for a business weekend in early April, 2013. After reading reviews I was concerned that I would be in the "other" building. I was pleasantly surprised to find myself in the main tower. I had a 2 room mini-suite. One room had a couch (flattens out to make a bed), TV, desk, wet bar (no fridge) and coffeemaker.... More

Was this review helpful? Yes
Gregory P, Director of Rooms at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review
May 6, 2013

Hi adstz, Thank you for taking the time to give us your feedback about your recent stay. We greatly appreciate your opinion as it helps us to improve and provide a better overall guest experience. We are so pleased to hear that the guest room amenities in the main tower were to your liking, and that you found the bed... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 3, 2013

I've stayed in the hotel before, and if you get a room in the main building it's really not a bad place. But this time I was given a room in what I would describe as the outside motel section. That area does not have a nice feel to it, and on the last morning I was woken very early... More

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Gregory P, Director of Rooms at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review
May 6, 2013

Hi Coops_Cork, We appreciate your feedback about your recent return stay with us. We are pleased to hear that your first visit was a positive one; however, we would like to apologize for not meeting your expectations with the latter stay. Your input is very important to us and be assured that we have shared the details of your experience... More

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Simi Valley, California
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 30, 2013

I spent 2 days at the hotel to attend a nearby conference. They have a free shuttle from San Jose Airport. Room (suite) was very spacious with overall good amenities. Bed was comfortable. Lots of lighting in the room. Breakfast buffet had a diverse selection. Easy access to Hwy 101. No restaurants within walking distance (other than Starbucks and Subway)... More

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Gregory P, Director of Rooms at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review
May 1, 2013

Hi Ralph S, Thank you for taking the time to provide us with feedback about your recent stay with us. We know your time is valuable and we appreciate it very much! It's great to hear that our airport shuttle service and highway access made your stay convenient and efficient. It also sounds as though your room features and our... More

KY
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed April 22, 2013

This hotel seems to be in its golden years. The rooms are small, the bathrooms are small, but the bed was comfortable. The location is marginal, kind of an industrial area. I occasionally hear jet traffic from the San Jose airport fly by. Some road noise too. Positives: Friendly staff and wifi seems to work pretty well. Negatives: Dated, location,... More

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Gregory P, Director of Rooms at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review
April 23, 2013

Hi KY, We appreciate your stay with us and for taking the time to provide us with valuable feedback. We are happy to hear that you found your bed comfortable and hope you were able to enjoy a restful night’s sleep. It is our goal to provide superior service and hospitality to every guest, so we are delighted that you... More

STOCKTON
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 18, 2013 via mobile

My company held a workshop here and I brought my family along to hang out in the area and then we would leave for a long weekend. The rooms are expensive, which is to be expected for the area what surprised me was the dates and old feel to the rooms. The conference room was very old and you could... More

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Gregory P, Director of Rooms at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review
April 23, 2013

Hi OLGA P, We appreciate your stay with us during your workshop and for allowing us to accommodate your family during that time. We are delighted to hear that our banquet staff was accommodating and met your expectations and that you enjoyed our on-site restaurant as well as breakfast. We do apologize for your husband's unfortunate interaction with the front... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2013 via mobile

I spent here two days for a conference. It is indeed a very clean and petite hotel. It is more set up for business, rather than family trip or other leisure purposes. Good to set up meeting or conference here. Right next to a major freeway. 5 minutes walk away from subways and Starbucks.

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Gregory P, Director of Rooms at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review
April 17, 2013

Hi GiGiBabe, Thank you for selecting our hotel for your recent business travel accommodations and for taking the time to share your experience with us and future travelers. Feedback from our guests is always appreciated and helpful in creating the optimal travel experience possible for our guests. We are so pleased that you found our accommodations clean and that our... More

Southern Cal
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed April 6, 2013

My boss was coming to town and staying at the Marriott down the street. I didn't want to pay 300/night, so chose this place at 215/night. Still a hell of a lot of money. Let me just say up front that I have been having some health problems that contributed to the poor experience I had here, but had I... More

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Gregory P, Director of Rooms at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review
April 11, 2013

Hi mgershenson, Thank you for taking the time to share your experience. We appreciate you selecting our hotel over others in the area, and sincerely apologize for the inconveniences you experienced. We have already shared your feedback with the team and thank you for bringing this to our attention. We would also like to thank you for recognizing the staff... More

Connecticut
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 19, 2013

Hotel is a nice looking hi rise hotel which is attached to what looks like a motel 6 type motel. To get to your rooms in this area, you need to walk outside the main hotel to this attachment. You then walk up stairs to a motel6 type hallway. The rooms here are small. They gap have been redone, but... More

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See 3 more reviews by UconnHenry for Santa Clara
Gregory P, Director of Rooms at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review
March 20, 2013

Hi HedoHenry, Thank you for staying with us during your trip to the area. We apologize for any inconvenience you experienced while you were here. It's great to hear that you found our room service timeliness to your liking. We appreciate you taking the time to share your experience, and your comments will be shared with the team to ensure... More

Portland, Oregon
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 27, 2013

Just spent 4 nights at this hotel and was quite pleased how well the hotel was run. The breakfast buffet was very nice with an extensive selection of fresh fruit. No waffle machines should you be wondering. The nearby airport had an activity peak that began at 6:30AM and it made a pretty good racket. Things calmed down in the... More

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Gregory P, Director of Rooms at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review
February 28, 2013

Hi John_in_Oregon, Thanks for selecting our hotel for your accommodations. It's great to hear that our location was convenient for your travels, and that you found our hotel to be a good value. It's great to hear that you enjoyed our breakfast buffet. Next time you are in the area, we hope to be your hotel of choice. Thanks for... More

Denver, Colorado
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 25, 2013

Usually most business hotels are all the same, but the Biltmore is a step above. I have stayed there 3 times on business trips in the past two years. Free wi-fi throughout, including at the sunny breakfast buffet where I got a head start on email. My rooms on the upper floors were spacious and very clean, and must be... More

Was this review helpful? Yes
Gregory P, Director of Rooms at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review
February 27, 2013

Hi LivPH, We are so pleased to be your hotel of choice when you travel to the area for business. Thanks for staying with us, and for sharing your experiences. It's great to hear that you were pleased with your accommodations and the service we provided each time you stayed. We do our very best to ensure that all guests... More

 
 
 
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Additional Information about Biltmore Hotel & Suites, Silicon Valley Central

Also Known As:
Biltmore Hotel And Suites, Silicon Valley Central
Biltmore Hotel Santa Clara
Biltmore Hotel Silicon Valley Central
Address: 2151 Laurelwood Rd., Santa Clara, CA 95054
Region: United States > California > Santa Clara
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 32 hotels in Santa Clara
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, Family Friendly rooms and packages, and a San Jose Airport shuttle all near Paramount's Great America and the Santa Clara Convention Center. ... more   less 
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