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All 33 Santa Clara hotels

Biltmore Hotel & Suites, Silicon Valley Central

3.0 of 5 Hotel   |   2151 Laurelwood Rd., Santa Clara, CA 95054
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Biltmore Hotel & Suites, Silicon Valley Central
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54%
Ranked #16 of 33 hotels in Santa Clara
A recent review
4 of 5 stars reviewed 5 days ago
MarnChar South Lake Tahoe
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  • Reviews (178)
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  • Room tips (38)
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178 people have reviewed this hotel

Traveler rating
    45
    49
    37
    28
    19
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19
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104
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
South Lake Tahoe
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

CDelf's review ("Motel 6") is a little 'over the top', but pretty accurate. The rooms on the side wings, while furnished nicely (not old nor dingy), are a glorified Motel 6 room. King bed, flatscreen TV, desk work area, good wireless internet, a comfy arm chair & small table, coffee maker (no fridge, no microwave!). We could hear some jets,... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi MarnChar, We are so pleased you had the opportunity to stay with us during the recent convention. Thank you for taking the time to submit your review and share your feedback with us and future guests. We are delighted to hear that our convenient location made your experience an enjoyable one. We are sorry to hear that though that... More

Senior Contributor
45 reviews 45 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently my husband and stayed at this hotel for two nights. The location could not be better is right off the freeway and there is a gas station next door to the hotel. The lobby is spacious, very clean and welcoming. The receptionist was attentive and it took no time to check in and get our room. We had a... More

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi mibaba4, Nothing delights us more than a review such as yours from a satisfied guest! Thank you for taking the time to share your travel experience with us and future travelers. It sounds as though your room amenities, our convenient location and our staff’s hospitality provided you with a great stay! We truly value your loyalty and look forward... More

Munich, Germany
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a big conference here, nice Location beside Highway. Rooms are much bigger and proper as in the Doubletree Hotel in San Jose Airport. Stuff was very friendly, very welcomed Service, I enjoyed the stay here. Only Point is the Fitness centre is small, but an Insider tip. go running outdoor, threre is a nice trail into Santa Clara.... More

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi Rainer S, We are so pleased you had the opportunity to stay with us during your conference. Thank you for taking the time to post your review and share your experience. We are delighted to hear that you enjoyed the details of our hotel including our spacious rooms, friendly staff and convenient location. It sounds as though we were... More

Veyrier-Du-Lac, France
2 reviews
1 of 5 stars Reviewed June 24, 2014

The rooms in the older part of the hotel are really horrible. Small, old and dingy. The room we had overlooked the parking lot and had terrible noise from planes overhead. We were on the second level and there was no elevator! We had to lug our suitcases up the steps, taking multiple trips. Truly horrible. Would recommend to stay... More

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi CDel, Thank you for staying with us. We appreciate you taking the time to share your experience about your recent stay. It sounds as though your experience with us did not meet your expectations and we would like to extend our apologies for the situations you encountered. We are currently working on improvements to provide for an overall better... More

Portland, Oregon
Top Contributor
94 reviews 94 reviews
60 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed June 18, 2014

I stayed two nights whilst in the area on business. They rate was not amazing @$209 and there are much better choices at a comparable cost in Silicon Valley. The check in lobby area is OK but the welcome was anything but. It seemed like I was bothering the check in staff by having the impertinence to try and actually... More

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi Tim, We would like to thank you for taking the time to give us your feedback about your recent stay. We sincerely apologize for the less than satisfactory aspects of your stay involving our front desk and bar staff’s hospitality as well as your room amenities. Your input is very important to us and be assured that we have... More

Portland, Oregon
Top Contributor
101 reviews 101 reviews
44 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed June 5, 2014 via mobile

This is a convenient hotel and close to many things. A good buffet breakfast around $13/person. Just wish the exterior hallways weren't so dirty and old. They really need to be spruced up especially from the lobby to the exterior buildings. I'm sure the tower rooms don't have that problem. But great shuttle service to the airport and nice staff.

Was this review helpful? Yes 1
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi katwave, We are delighted you chose to stay with us on your recent travels. Thank you for sharing your experience with us and future travelers. It is great to hear that our convenient location, our airport shuttle service and our staff’s hospitality helped to make your trip an enjoyable one! Please know that we will share your feedback concerning... More

Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 2, 2014

I stayed here two nights on a business trip. Clean. Staff was friendly and helpful with suggestions for restaurants. Location was good for access to the main roads and could quickly get to downtown Santa Clara (about 20 minutes) for a good selection of restaurants. The breakfast is not included with the room rate but it was very good.

Was this review helpful? Yes 1
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi South_Park_Aardvark, Thank you for choosing to stay with us on your recent business trip! It's wonderful to hear that our staff’s hospitality and our location met your expectations. It is also great to know that you enjoyed your breakfast with us! It would be our pleasure to welcome you back again soon for another great travel experience. Sincerely, Guest... More

Sparks, Nevada
Top Contributor
54 reviews 54 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed May 30, 2014

I was very excited about staying at this hotel because of reviews I had read and the photos displayed. My excitment was a tad crushed as soon as I saw the place. The parking lot is horribly small and the hotel looks a tad older from the outside. I pushed these thoughts aside hoping the inside would suprise me. I... More

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi iansgal51510, Thank you for taking the time to share the details of your travel experience with us. We sincerely apologize for the less than satisfactory aspects of your stay regarding the room amenities, pool facility and our staff’s hospitality. Your input is very important to us and be assured that we have shared your input concerning these issues with... More

Santa Clara
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 28, 2014

Whe I made the reservation I request a good Aircondition, but It was not working, I sweat all night long, I even used some weat towls to help stay cool, I should get some money back from this place, it was not good.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi Ramon R, We value your feedback and appreciate the time you took to share your travel experience. We would like to sincerely apologize for the inconveniences you encountered with the air conditioning. Be assured that we will share the details with our staff in the order improve our overall guest experience. Please consider a return stay with us so... More

San Jose, California
1 review
5 of 5 stars Reviewed May 27, 2014

My best friend had a wedding here and we were extremely happy with the service they provided. The service was not only great on the day of the wedding, but also the weeks leading up to the big day. They allowed us many visits, consultation, advice and examples of previous weddings that they have had before which made it easy... More

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi Lcfong, We are delighted your friend chose us for her special day! Thank you for taking the time to make note of the details of your experience. It is wonderful to hear that you found the wedding planning process with us to be a smooth one and the decoration of the event site to be amazing! It is also... More

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Additional Information about Biltmore Hotel & Suites, Silicon Valley Central

Address: 2151 Laurelwood Rd., Santa Clara, CA 95054
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Biltmore Hotel & Suites, Silicon Valley Central 3*
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Also Known As:
Biltmore Hotel And Suites, Silicon Valley Central
Biltmore Hotel Santa Clara
Biltmore Hotel Silicon Valley Central

48 photos of this hotel

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Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, Family Friendly rooms and packages, and a San Jose Airport shuttle all near California's Great America and the Santa Clara Convention Center. ... more   less 
Number of rooms
262

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