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Biltmore Hotel & Suites, Silicon Valley Central

3.0 of 5 2151 Laurelwood Rd., Santa Clara, CA 95054
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Biltmore Hotel & Suites, Silicon Valley Central
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Biltmore Hotel & Suites, Silicon Valley Central
Biltmore Hotel & Suites, Silicon Valley Central
Biltmore Hotel & Suites, Silicon Valley Central
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211 reviews from our community

Traveler rating
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    44
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

In the overpriced world of Silicon Valley Hotels, this one is perfectly fine! Staff were nice, room was large, bed was comfortable and the included WiFi worked well. Nice little Bar/Restaurant attached for those late dinners after work!. I travel to Santa Clara regularly and will stay again.

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Menifee, California
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I will let the fiasco about my finally getting the room with a king bed I reserved be an aside to the overall experience. Let's just say that it was not until I politely spoke with the manager that they put me in an acceptable room. I had rejected the room with the queen size murphy bed, and the room... More 

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi BogeysMom, Thank you for choosing to stay with us and for taking the time to provide us with very valuable feedback. We would like you to know that this is not the type of hospitality that we want our guests to experience and we sincerely apologize for the situations you personally encountered concerning your room, the breakfast buffet and... More 

Fremont, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The organization I work with booked a room at the Biltmore for a weekend meeting. We stayed in the standard mini-suite. The room was spacious and nicely decorated although, I'm not sure I would have chosen an orange couch. The king bed was comfortable and the pillows were great, there were three on the bed and one in the closet.... More 

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hello anngca, Thank you for taking the time to share the details of your travel experience with us. It is wonderful to hear that you found most of your room amenities and our breakfast buffet to your liking. We will be sure to share the details of the room temperature issue with our team. We do hope that you will... More 

Wheatland, California
Top Contributor
175 reviews 175 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I were in town for the weekend and stayed at the Biltmore thanks to a Name Your Own Price winning bid on Priceline. It was pretty easy to find thanks to our handy GPS. There was plenty of parking, although the parking lot looked pretty full. We were still able to find a great spot near the... More 

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi kmthoennes222, We are delighted to hear that your stay with us was a positive travel experience! Thank you for taking the time to share your detailed review with us and future travelers. It sounds as though our spacious suite and its amenities as well as the convenient parking helped to make your stay enjoyable. We look forward to welcoming... More 

amsterdam
Top Contributor
90 reviews 90 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms are standard, ok condition. The hotel feels like it caters to middle of road audience. All is there but the bar is not set high. My room, although provided with a quiet location, was very noisy. Neighbors, planes and trains can be heard. Now the hotel is situated in central location, easy to reach and plenty of parking.

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Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hello alotofdots, We appreciate you submitting the review of your recent stay. We are sorry to hear that your stay was an average one, although it sounds like our location and ease of parking were a plus. We are working on changes at this time that will improve our guests’ experience. Your feedback will be shared with our team, particularly... More 

Rocklin
1 review
1 of 5 stars Reviewed January 24, 2015

I I’m writing a review on my current stay at the Biltmore hotel in Santa Clara CA. I arrived Jan 11 at the Biltmore hotel. My current stay is for 5 weeks, a pretty long time to live in a hotel. The first week I stayed at the Biltmore was great. Breakfast was good, parking was decent and the room... More 

Was this review helpful? Yes 3
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hello Erica C., We value your feedback and appreciate the time you took to share the details of your stay with us. We would like to extend our sincerest apology for the situation you encountered. This is most definitely not the kind of experience we wish for our guests and we do hope the resolution we have provided is a... More 

Fremont, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2014

We travelled to the Biltmore in order to attend a wedding on a Saturday afternoon. We had planned to arrive at 1:30pm, so that we would have time to change before going to the 3:00pm wedding. We even called ahead the day before to make sure our room would be ready so that we could change into formal attire. But... More 

Was this review helpful? Yes 2
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi Glen F, We appreciate you submitting feedback about your recent stay. We are so disappointed to hear that it did not meet your expectations with the exception of the comfort and cleanliness of your room. Currently we are implementing changes that will improve our guest’s experience and the details of your stay, particularly about our staff’s hospitality and shuttle... More 

Chennai (Madras), India
Top Contributor
60 reviews 60 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 22, 2014

The hotel is a standard one with everything done right. The location is good. There is plenty of parking. The Wifi is good and so is the breakfast. The place is maintained clean and the staff are polite. The proximity to San Jose Airport can contribute to the noise. For some portion of the hotel, the parking is right outside... More 

Was this review helpful? Yes 1
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi NatrajKumar, We value your feedback and appreciate the time you took to share your travel experience with us and future travelers. It sounds like your stay was a positive one and we couldn't be happier to hear that ‘everything was done right’! We would love to have the opportunity to welcome you back should you return to our area... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 25, 2014

My family and I stayed here for one night after going to a Niner game at Levi Stadium. It's about 3 miles from there but we did drive. The hotel has a bar/restaurant where we ate dinner. Not the best tasting food but it was convenient not having to drive anywhere. They also have a café that provides free hot... More 

Was this review helpful? Yes 1
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hello Centralcoastteacher, We are delighted to hear that your overall stay for the big game was a positive one. It sounds like we hit the mark with our convenient location, our pool and hot tub amenities and friendly staff. It is also wonderful to hear that you had a great night’s rest. We are sorry that you felt the food... More 

Oakland, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 18, 2014 via mobile

my room was outside in the courtyard, behind the pool, which has a high wall. As a single woman traveler, i was not thrilled with the dark, hidden entrance, but was too tired to go back and get another room. The courtyard is loud....loud guests at night, and loud cleaning staff in the morning. [I dont think it is the... More 

Was this review helpful? Yes
Christine F, Guest Manager at Biltmore Hotel & Suites, Silicon Valley Central, responded to this review

Hi OaktownChica, Thank you for your recent stay with us and for submitting your review. It is wonderful to hear that our staff’s hospitality was a positive part of your experience with us. It does seem though that we fell short on other aspects of your stay. Thank you for the details concerning the noise levels, the vegetarian options and... More 

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Additional Information about Biltmore Hotel & Suites, Silicon Valley Central

Address: 2151 Laurelwood Rd., Santa Clara, CA 95054
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Biltmore Hotel & Suites, Silicon Valley Central 3*
Number of rooms: 262
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Also Known As:
Biltmore Hotel And Suites, Silicon Valley Central
Biltmore Hotel Santa Clara
Biltmore Hotel Silicon Valley Central

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