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Biltmore Hotel & Suites

2151 Laurelwood Rd., Santa Clara, CA 95054
Hotel amenities
1 room 1 adult
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Biltmore Hotel & Suites
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351 Reviews from our TripAdvisor Community

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LarryinCA
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We have using the Biltmore for our Employer Seminars for 5 years. I can't say enough about the facility, the catering and the Staff! The Facility: Easy access, beautiful and clean and lots of parking! Quiet rooms, nice tables and chairs. Free pens and pads are supplied! The Catering: Well worth it and not priced out of this world. The... More 

Helpful?
Thank LarryinCA
Hayward, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I had a error on my corporate rate and Dina Abiy, accounts receivable took care of it right away. Thank you for the great customer service and prompt response as it really helped me process my expense report

Helpful?
Thank Ani B
Boston, Massachusetts
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I had a king suite in the tower for 5 nights. A horrible smell (like old fabric) was everywhere (the bed, curtains, etc.) and didn't go away the entire time I was there. The floor was carpet. Some wallpaper was falling off the wall and the interior design was seriously outdated. The "kitchen" was just a microwave and a mini... More 

Helpful?
Thank Laura K

Travelers are raving about these Santa Clara hotels

Menlo Park, California
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

The Biltmore's restaurant is a great spot for lunch. The atmosphere is bright and sunny and they have a great buffet on Wednesdays. Claudia is in charge, assisted by Jocelyn, and they do a great job keeping everyone happy.

Helpful?
Thank rrticketman
Santa Clara, California
1 review
5 of 5 stars Reviewed 3 weeks ago

We have been holding our seminars at the Biltmore since 2009 and each experience has been wonderful! The entire hotel is beautiful! We never had any issues with the setup, staff, food, or anything. Amy Becker makes the whole booking process a breeze and she's a pleasure to work with! The hotel staff's attention to detail is remarkable and the... More 

Helpful?
Thank Yahaira O
Tracy, California
1 review
4 of 5 stars Reviewed 4 weeks ago

I accompanied my husband to a company hosted event and we stayed at the Biltmore. Our main contact worked with Stephanie E. to get a block of rooms. I also called upon Stephanie E. to get more information on nearby restaurants and things to do in the area. She was very helpful and informative. I really like that the hotel... More 

Helpful?
Thank Lilibeth S
Milpitas, California
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I attended the ABKC Nationals at the convention center last November and I stayed at the Biltmore. The staff at the front desk were all very friendly and accommodating. I brought my pup in with me to check in and register.  One of the managers, Stephanie E. took a picture of me and my pup on a Polaroid camera and... More 

Helpful?
Thank AGARIAS
1 review
4 of 5 stars Reviewed December 29, 2015 via mobile

Very good stay. Very pleasant staff. Big shout out to John at the front desk. He went out of his way to help us. would definitely stay there again. The rooms are very clean. Complementary breakfast was satisfy the dining room staff was excellent

Helpful?
Thank Angel D
Santa Clara, California
1 review
2 of 5 stars Reviewed December 24, 2015

I am staying from dec21 to dec28 because I am selling my condo and need to leave while paperwork is being done. Not sure about next location so my wife and I are staying here. I grew up just down the street and I am Santa Clara High grad 1977. I thought it would be great local vacation. Because it... More 

Helpful?
Thank wesleyi320
SF Bay Area
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 24, 2015

This is the second time we have had our company Holiday Party at the Biltmore and it turned out to be a great event because of the attentiveness of all the staff to make it what we envisioned, first starting with all the pre-planning with their event planner Jane who made sure we got everything we wanted. First of all... More 

Helpful?
Thank jujubean2005
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