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Woodcrest Hotel

5415 Stevens Creek Blvd., Santa Clara, CA 95051
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Woodcrest Hotel
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Ranked #16 of 33 Hotels in Santa Clara
A recent review
4 of 5 stars Reviewed February 7, 2015
viveks345 New Delhi, India
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28 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sacramento, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Im not sure about all these other reviews here, I was SHOCKED to see people rate this place so high. I don't normally leave reviews but this place is so bad, that I finally had to say something to warn other business travels. Woodcrest is probably the worst hotel at the price point in the area. Im a regular business... More 

Was this review helpful? Yes 2
Dallas, Texas
Top Contributor
116 reviews 116 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There is a letter in my room - DATED A YEAR AGO - that says they are renovating the hotel. There are no signs of renovations in the past 40 years, other than the TV and DVD player (which are actually both quite nice). The carpet is worn and it feels like the floor has been patched beneath it. The... More 

Was this review helpful? Yes 1
Woodcrest_Hotel, Director of Sales at Woodcrest Hotel, responded to this review

Dear Guest, Thank you for choosing Woodcrest Hotel for your stay! On behalf of Woodcrest Hotel, I apologize that you did not enjoy your stay as much as we hoped. We are still working on the renovation of the hotel, unfortunately, it has not started as it takes some time to organize and plan for the construction. If you would... More 

New Delhi, India
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 7, 2015

Woodcrest is a good business hotel that provides all the necessary services necessary for the business traveler. The hotel is in close proximity to some Asian restaurants and has IHOP as one of its neighbors. The rooms are spacious with comfortable bed and a work desk. The rooms are well stocked with coffee and all the required bathroom amenities. The... More 

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Woodcrest_Hotel, Director of Sales at Woodcrest Hotel, responded to this review

Dear Guest, Thank you for choosing Woodcrest Hotel for your stay! We are extremely happy that your experience at our hotel was enjoyable. We take pride in our customer service and guest satisfaction rate. We will continue to improve the quality of our breakfast menu to ensure that your next stay will be even more enjoyable. As you've noticed from... More 

Waterford, NY
Top Contributor
73 reviews 73 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 5, 2015

Really cool set up here. Rooms were very large, and sure, a little outdated in decor, but bed was comfortable, and I had more space than what I knew to do with. Great desk area with HDTV (though not sure if the channels were HD or not - barely used it). Bathroom/large closet/changing area was pretty cool, if the bathroom... More 

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Woodcrest_Hotel, Director of Sales at Woodcrest Hotel, responded to this review

Dear Guest, Thank you for choosing Woodcrest Hotel for your stay! We are extremely happy that your experience at our hotel was overall enjoyable and it brings joy to all of us that our service was up to your standards. As you've noticed from the note in the room, we are in the process of going through the renovation, which... More 

Orlando, Florida, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed December 18, 2014

So this hotel looks pretty grand from outside. On the inside, it does look a little dated. However dated it may seem, it is clean, with a good breakfast, and pretty quiet location. There is a nice quiet courtyard on the second floor with places to relax and enjoy a glass of wine. There are some Asian restaurants across the... More 

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Woodcrest_Hotel, Director of Sales at Woodcrest Hotel, responded to this review

Dear Ken, Thank you for choosing Woodcrest Hotel for your stay! We are ecstatic that your experience at our hotel was overall enjoyable. As you've mentioned, we will be renovating the hotel very shortly. We hope you'll enjoy our new look as well. We hope to have you stay with us again and offer your feedback. We will continue to... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 19, 2014

Came here for a biz trip so no comment on the price. Room is big, clean but a little old. Often find something broken (water sink cap, window switch) but the staff fix it quickly. Bed is comfortable. Air conditioner has limited function (cool part give no cool air, just air; while warm part has smell of scorching) so do... More 

Was this review helpful? Yes 3
Woodcrest_Hotel, Director of Sales at Woodcrest Hotel, responded to this review

First and foremost, thank you for choosing Woodcrest Hotel for your stay! We are glad that your experience at our hotel was overall enjoyable. We will take a look at our breakfast menu and take your feedback to increase vegetables in our menu. Our renovation project will start very shortly and we will be updating all of our guest rooms... More 

Suzhou, China
Top Contributor
75 reviews 75 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 17, 2014

The Woodcrest Hotel is conveniently located right on Stevens Creek in Santa Clara. The hotel is simple, straight forward but comfortable. The check-in was friendly and efficient. The rooms simple but comfy and well stocked with coffee, tea, a fridge, microwave (some rooms), shampoo, conditioner and lotion. The breakfast is good, serving fresh fruit, tea, coffee, milk, cereals, scrambled eggs,... More 

Was this review helpful? Yes 1
Woodcrest_Hotel, Director of Sales at Woodcrest Hotel, responded to this review

First and foremost, thank you for choosing Woodcrest Hotel for your stay! It is a great feeling to receive such a wonderful review. We love to hear from all of our guests on how we are doing. We would love for you to come back when our renovation project is finished to let us know your feedback. We will continue... More 

San Francisco
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 8, 2014

First time to stay here, and will be back. Stayed here on business for one night. Easy and pleasant check in. Stayed in a room with a king bed, plenty of space ,desk, super fast wifi. Quiet. Excellent value. Buffet breakfast was fine, excellent coffee, fresh fruit, etc. Parking is easy, and no charge. Professional staff, at check in, check... More 

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Woodcrest_Hotel, Director of Sales at Woodcrest Hotel, responded to this review

First and foremost, thank you for choosing Woodcrest Hotel for your stay! We are ecstatic to hear your stay with us was pleasant. I will notify our front desk staff and our house department that they are doing a fantastic job. We will be going through a renovation very shortly and we would love for you to let us know... More 

Pune, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 11, 2014

I have preferred Woodcrest during all my visits to Santa Clara due to its rustic appeal and great staff. The hotel has a castle like structure and will maintained. The front desk staff including Tiu are awesome and are always ready to help you. The rooms are clean and comfortable. The full complimentary continental breakfast gives you a variety of... More 

Was this review helpful? Yes
Woodcrest_Hotel, Director of Sales at Woodcrest Hotel, responded to this review

First and foremost, thank you for choosing Woodcrest Hotel for your stay! We are glad that your stay at our hotel was pleasant. I will notify our front desk staff and our house department that they are doing a great job. We will be going through a renovation very shortly and we would love for you to let us know... More 

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2014

i have stayed four times during my visit to santa clara, this hotel has impressed me with a warm welcome and carrying staff during my visit, i should say special to Rupert, front desk manager for comforting me throughout my stays at Wood crest. The hotel has good road side view rooms for nice ambient fresh air, The break fast... More 

Was this review helpful? Yes 1
Woodcrest_Hotel, Director of Sales at Woodcrest Hotel, responded to this review

First and foremost, thank you for choosing Woodcrest Hotel for your stay! We are glad that your stay at our hotel was pleasant. We will also take a look at our breakfast menu to see if we can add additional selections. We will be going through a renovation very shortly and we would love for you to let us know... More 

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