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Avatar Hotel, a Joie de Vivre hotel

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4200 Great America Parkway, Santa Clara, CA 95054
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Avatar Hotel, a Joie de Vivre hotel
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Avatar Hotel, a Joie de Vivre hotel
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269 reviews from our community

Traveler rating
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    99
    60
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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1 review
5 of 5 stars Reviewed 2 weeks ago

The front staff were very nice and accommodating and we were able to check in before the 3pm check in time. We were able to bring a cooler with adult beverages to the pool and sit and relax without having to pay extra for a cabana or hotel drinks. The hotel was about a 20 minute walk to Levi's stadium... More 

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Jamie Y, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you Lisa for the wonderful review! I am so happy to hear that you enjoyed your stay with us and the close proximity to Levi's Stadium! We appreciate your time and your feedback and look forward to welcoming you back! More 

Livermore, California
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So I recently checked into the Avatar Hotel. I remember this place being a Motel 8 about 20 years ago. The building have a staircase at either end of the building and the rooms are accessed via common lanai. Sure there is new paint, newer furniture and a desperate attempt to be trendy, but they simply put lipstick on a... More 

Was this review helpful? Yes
Jamie Y, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you Chris for taking the time to share your thoughts about your recent stay. You are correct to an extend that we use to be a Best Western. We do have outdoor corridors as portrayed in our photos throughout our website as well as TripAdvisor photos. I'm sorry to hear that we did not meet your expectations and appreciate... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a great little hotel. The staff is amazing. Our room was clean. In a world where customer service doesn't exist, this place is an anomaly. We checked in with Jamie, who was fantastic, and each morning she had the same great attitude. I forget the name of the guy on night duty, but he was great too. What... More 

Was this review helpful? Yes
Jamie Y, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you dearly Mr. & Mrs. Brann for the great review! I am so glad to hear that you enjoyed your stay and the service that we were able to provide you throughout your stay! We hope to see you again next year or anytime your travels bring you to the Silicon Valley area! Best Regards, Jamie Yeager Operations Manager... More 

1 review
5 of 5 stars Reviewed April 14, 2015

I had a great experience! The pictures you see online are exactly the same in person. I loved the decor of the place. I loved the modern furniture. I had a kind sized room which the bed was huge. I'm not a stickler on room size because for me a hotel is the place that you are sleeping, not the... More 

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Jamie Y, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you Faith R for the great review regarding your recent stay with us! I am so happy to hear that you enjoyed your stay and the decor and ambiance of the hotel. We hope to see you again! More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 12, 2015 via mobile

Could not be more disappointed! Was here on business at a tech convention and spent 3 nights here. They are a 2 star hotel trying to present as more. The bed was good or they would have received only 1 star. Arrived back late at night and they had not made up my room! I called down to the front... More 

Was this review helpful? Yes 1
Jamie Y, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

I apologize Jennifer T as I do not have contact information on your reservation. I have sent you a message to your inbox. I look forward to hearing from you. More 

Birmingham, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

Stayed for 3 nights in a king room for an event at the Levi's Stadium. Location was great, about 30 minutes from San Francisco airport, there was a Walmart and a selection of chain resturants about 5 minutes drive away and a Bennigans and ihop next to the hotel. Hotel was within easy walking distance of the stadium which saved... More 

Was this review helpful? Yes 1
Jamie Y, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you Stephanie for the review. I am so sorry to hear about the room accommodation issues you experienced. Please know that we will match ANY third party rate you find our hotel on directly by calling our hotel directly. We know that nothing can replace the value of direct communication with our guest that we receive when booking a... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 10, 2015

Just checked into this hotel. The grounds are very nice. The room is small but adequate. The rooms and grounds are very clean and inviting. The front desk is very nice and greeted me with a smile and nice conversation. I will keep this place on my radar if I visit again.

Was this review helpful? Yes
Jamie Y, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you Tim for your great review! I'm glad to hear that you enjoyed your stay and found the hotel staff to be welcoming and friendly! We hope to see you again in the future! More 

Chicago, Illinois
Top Contributor
128 reviews 128 reviews
108 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed April 8, 2015

Okay, this is a renovate MOTEL. You need to keep that in mind. Your room opens to the outside and there's not a whole lot of privacy. But the vibe of the place and the great furnishings and amenities more than make up for that. PROS:

Was this review helpful? Yes
Jamie Y, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you TravelMommy1 for the great review. I'm so glad to hear that you enjoyed your pool view room during your travels and found the room to be exactly what you were looking for. We hope to welcome you back in the future! More 

Phoenix, Arizona
Top Contributor
89 reviews 89 reviews
58 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 7, 2015

So I dont know if somehow trip advisor is supporting these guys but every time I enter a review they reject it. Maybe Im supposed to wax on poetically about how awesome it is but... its average. its expensive, its conjoined with an IHOP it has free parking=good, free wifi thats actually fast = good breakfast is 10 dollar coupons... More 

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Jamie Y, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

I'm sorry to hear that we did not meet your expectations for the cost AZBixguy. I'm unsure of the exact dates of travel, but like all hotels, our rates to fluctuate based on events occurring at Levi Stadium as well at the Convention Center. I understand how frustrating this can be when you are here one weekend and 2 weeks... More 

Menasha, Wisconsin, United States
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 7, 2015

They couldn't have treated us any better than they did. The staff at the desk went out of there way to make our stay perfect. There employees who work there were so nice and helpful! The rooms were immaculately clean! Fresh linens everyday. Smelled fresh. You sure can tell when a hotel is managed properly. We were there for a... More 

Was this review helpful? Yes 1
Jamie Y, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you Sandy for your kind words! We definitely work hard as a team to go above and beyond the expectations of our guests and I am so glad this was apparent to you during your stay with us. Thank you again! We look forward to welcoming you back! More 

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Avatar Duo Two Double Beds Room (30)
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Executive King Room (32)
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Executive Queen Room (30)
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