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BEST WESTERN University Inn Santa Clara

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1655 El Camino Real, Santa Clara, CA 95050 (Formerly University Inn)
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BEST WESTERN University Inn Santa Clara
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188 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Redding, California
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We needed a place to overnight for a large concert at Levi's Stadium. This place was the perfect fit! The front desk guy was so nice and accommodating, told me about the various options available for getting to the venue and when he found out I had tow teenage girls with me (we were going to see One Direction) he... More 

Was this review helpful? Yes 1
Escondido, California
5 of 5 stars Reviewed 5 days ago NEW

reserved the room for two nights check was very easy, Dave P. made it so simple and he was a great guy. the room was very clean and updated. breakfast was great lots of assortment for the foods. easy to find. will use again if I'm in the area!

Was this review helpful? Yes
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello michael p, Thank you for the 5 star review. We look forward to welcoming you back the next time you are in Santa Clara. At your service, Curtis More 

San Diego, California
3 of 5 stars Reviewed 1 week ago

Overall, a mixed experience. Pricey for a glorified motel (paid over $250 for a weeknight), but that's the area. Welcome to Silicon Valley! Let's start with the positive. I give the staff who checked us in 5 gold stars. They were extremely accommodating and helpful in getting us checked into our rooms early. After an early morning flight, we showed... More 

Was this review helpful? Yes
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Lizzy B, Thank you for taking the time to share your experience regarding your stay with us. That’s great the front desk associate went above and beyond to ensure you had an early check in. All of the staff work very hard to ensure you have the best stay possible. I deeply apologize for the insect in your guest... More 

Cameron Park, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel has been remodeled and is very clean and comfortable. The staff was very friendly and accommodating. Also the breakfast was good Good with scrambled eggs, sausage, and potatoes. I would stay at this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Kimberly J, Thank you for the review. I'm glad that you had a great stay with us. We hope to welcome you back the next time you're in Santa Clara. At your service, Curtis More 

Eden Prairie, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

Here on business for a few days. Breakfast was delicious, staff was beyond personable and accommodating! I will be back if I have business in this area again! Great place, nice amenities; fitness room, clean pool.

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Aubrey O, Thank you for the great review! I’m glad you enjoyed your stay with us. At your service, Curtis More 

Santa Clara, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Once again I was very impressed with the price (just over $100 dollars), location (just a few miles from Santa Clara University) and the amenities (free breakfast) of the hotel. All top notch! Great experience and we will definitely be staying at the Best Western again in the future!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Shane B, Thank you for the 5 stars and great review. We look forward to welcoming you back. At your service, Curtis More 

vacaville, United States
1 review
4 of 5 stars Reviewed 1 week ago

This property was quiet - great room - in summer, always a plus that you can get room dark for a post-swim meet needed nap. My daughter finished early at her swim meet - manager called us while at grocery store and we were able to get in our room before 2 p.m. The bed was so comfortable. They did,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Joyce M, I’m glad you enjoyed your stay with us. I apologize that your room was cleaned before you officially checked out. Many of our guests leave without ever checking out at the front desk. Housekeepers check rooms in the morning to see which rooms are vacant. Your room was empty and did appear that you had checked out.... More 

Vancouver, Washington
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just left there after staying for several days. It is right on El Camino Real which is the major street in Santa Clara. The hotel is very conveniently located near the San Jose airport and about 1.5 miles from Santa Clara University. There are other hotels closer to SCU but quite close to the train tracks and I suspect much... More 

Was this review helpful? Yes
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello marc m, Thank you for taking the time to review the hotel. We look forward to welcoming you back later this year. At your service, Curtis More 

Piedmont, California
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have mixed feelings about this place. I'll give the pros with the cons. Average stay, not stellar. Prices were competitive but I feel that for the area, I can usually get better (my usual haunt was tremendously expensive during the July 4th weekend). Pros: 1. Room was clean, including linens, towels, furniture, etc.* (see #5 in Cons) 2. Check-in... More 

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello LatinaTopaz, Thank you for the detailed review. I noticed from your reviews of hotels from the past 5 years that you rated us the highest, we appreciate that. We will use your feedback to help us improve the guest experience to ensure that everyone has the best stay possible. The furniture in the guest rooms was manufactured and placed... More 

Los Angeles, California
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great Best Western for the money. Our room was clean and the amenities were nice. they have nice rooms keys that can be opened by close proximity instead of sliding through a slot. Their breakfast includes hot choices like scrambled eggs and sausage--along with the Best Western standards of waffles, breakfast danish, and cold cereal. You can... More 

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Eric Y, Thank you for the review. There was a lot of thought that went into our renovation, and the guest room locks were no exception. RFID (Radio Frequency Identification) locks and keys are more expensive than magnetic strip locks, but they’re also much more reliable and easier to use. I’m glad you enjoyed our upgraded complimentary breakfast and... More 

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