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All 33 Santa Clara hotels

BEST WESTERN University Inn Santa Clara

2.0 of 5 Hotel   |   1655 El Camino Real, Santa Clara, CA 95050 (Formerly University Inn)
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68%
Ranked #4 of 33 Hotels in Santa Clara
A recent review
4 of 5 stars reviewed 2 days ago
emcii California, United States
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98 reviews from our community

Traveler rating
    45
    20
    18
    8
    7
See reviews for
28
17
9
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
California, United States
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Although not in the center of the hub for normal business travelers to the San Jose area, I found this hotel very conveniently located to the multiple meetings I had in the greater San Jose area. The price was significantly better than those that were closer as well. I was very pleased with the professionalism and great attitude of the... More

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello emcii, Thank you for taking the time to share your feedback, and for recommending the Best Western University Inn to others. Edith and all of us appreciate your kind words. We hope to welcome you back soon. At your service, Curtis More

Bandon, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This was a great surprise. Except for outside entrance, the motel should have been a BW PLUS. It was beautifully decorated and exceptionally clean, staff very helpful, breakfast good, and great location. Great for 49ers new stadium access.

Review collected in partnership with Best Western

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Debra G, Thank you for great review. Our renovation was based on BW Plus standards. Having exterior corridors was the only reason we did not open as a Plus. That never discouraged us however from offering the best value, product, and experience possible. Everything from our refreshing pool, upgraded linen, brand new fitness room, elevator, exterior social area, new... More

Tacoma, Washington
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

OK it is not a 5 Star Hotel. It is a Motel in the old sense where you park and walk into or up to your room. But it is very nice. Rooms are clean comfortable roomy and quiet. What more can you want. The staff the friendliest the most pleasant in a long time. They seem genuinely happy and... More

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello rowdoc, Thank you for 5 star review. We appreciate your kind words regarding the hotel and the friendliness of our staff. You have definitely made their day. We hope to welcome you back soon. At your service, Curtis More

Turlock, California
2 reviews
3 of 5 stars Reviewed 1 week ago

We made a reservation through AAA and were told that the AAA travel agent made a mistake in their booking and in the confirmation e-mail which was sent to us. I had a rate confirmed in writing, but Best Western would not honor it because they had a different reservation amount in their computer system. We ended up coming to... More

Review collected in partnership with Best Western

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello pjh797, Thank you for taking the time to post your experience of our hotel. One of your reservations was booked over one month prior to your arrival. During that time we had a grand opening rate which was a lower rate. The 2 additional guests in your party booked their reservations 1 week prior to arrival. They did have... More

2 reviews
5 of 5 stars Reviewed 1 week ago

A few days ago I returned to this Best Western. Unexpectedly Dave greeted me by name as soon as we walked in. He instantly made my night. Thank you Dave for going that extra mile and making us feel at home.

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Mike T, Thank you for the perfect review and taking the time to acknowledge Dave’s amazing customer service again. At your service, Curtis More

ny
1 review
5 of 5 stars Reviewed 2 weeks ago

beautiful decorated rooms very clean and convenient a real pleasure to stay at. nice staff very accommodating. location was great breakfast was very good one of the best experiences in our 13 nights trip

Review collected in partnership with Best Western

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Ayelet N, I’m delighted that your experience at our hotel was one of the best out of a 13 night trip. That’s exactly what we strive to create for all of our guests. We hope to welcome you back when you’re back in the area. At your service, Curtis More

Cheyenne, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The room and facility was adequate. The location was easy to access and centrally located. There appeared to be inadequate parking as I had to park on the street or an adjacent lot a couple of nights. The workout room did not have drinking water. The staff was friendly and appeared attentive.

Review collected in partnership with Best Western

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Adam M, Thank you for taking the time to review our hotel. I’m glad you liked our location and customer service. We do have a water cooler in our fitness room. The cooler is located near the entrance next to the dumbbell rack. It’s a low profile unit that has the water bottle hidden within the cooler. At your... More

Michigan
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here 2 times on either end of our driving vacation. We were pleased with the updated decor, comfortable beds, good wifi, great hot breakfast -- with waffles and hot oatmeal and blueberry raisins! - breakfast sandwiches the first weekend ,scrambled eggs, potatoes and sausage the next. There is a nice pool area too. I love that you can... More

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello TravDreamer, Thank you for the review. I am glad to hear you enjoyed the breakfast. We added fresh oatmeal and organic dried fruit as toppings a couple of months ago. The scrambled eggs, sausage, and seasoned potatoes were added just last week. While these items are not brand requirements, we wanted to create the best experience possible. We hope... More

Long Beach, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

When we first checked into the room for a two night stay, my wife noticed that there was a blood stain on the bed sheet. Pretty significant size. (I took a picture.) Also, the a/c was not working. I explained the situation to David the manager. I asked for a complimentary one night & to switch us to another room.... More

Review collected in partnership with Best Western

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Fresno, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We found this to be a great place to stay before heading to the Bay Area. Check-in was quick and easy (I think the desk clerk's name was Marisol?), with no hassles. The front lobby was clean, modern, and inviting. The parking is a bit compact, but adequate. The rooms are on two floors and centered around a small swimming... More

Was this review helpful? Yes
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello KevinandJamie, Thank you for the 5 star review. Marisol and the rest of the team thank you for your kind words. We all appreciate the opportunity to provide a positive guest experience. I apologize that you were not given the opportunity to ask questions during your departure. We recently added an additional front desk associate to ensure we our... More

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Additional Information about BEST WESTERN University Inn Santa Clara

Address: 1655 El Camino Real, Santa Clara, CA 95050 (Formerly University Inn)
Phone Number:
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN University Inn Santa Clara 2*
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Also Known As:
Ramada Limited - Santa Clara Hotel Santa Clara
Ramada Santa Clara
Santa Clara Ramada

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