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BEST WESTERN University Inn Santa Clara

1655 El Camino Real, Santa Clara, CA 95050 (Formerly University Inn)
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BEST WESTERN University Inn Santa Clara
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BEST WESTERN University Inn Santa Clara
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104 reviews from our community

Traveler rating
    49
    21
    19
    8
    7
See reviews for
30
20
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Nothing special, staff was nice. I suppose it was the best value for San Jose. I dont understand why all the hotels are overpriced. Its not like there is much to do in San Jose. This is a average hotel who needs better internet. Internet need I say more? By the way the rooms are updated. Beds, well, average..

Review collected in partnership with Best Western

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Fontana, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel to stay at if you're go to see the San Francisco 49ers at Levi's Staduim. It's close to San Jose Airport, close mall, close to downtown San Jose, and close to transportation into The City (San Francisco).

Review collected in partnership with Best Western

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Trenton, NJ, United States
1 review
5 of 5 stars Reviewed 1 week ago

From the minute we checked in to the day we left, we felt welcome and taken care off. The breakfast is pretty varied, the coffee good.The pool was a little chilly, but refreshing every morning and night. There is even a laundry room for guests and a bathroom by the pool area. Almost home when on the Camino Real....... The... More

Review collected in partnership with Best Western

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Jill B, Thank you for the great review and the kind words regarding the hotel and our staff. One of the final things we still need to complete is heating our pool. Because of our many green initiatives, we wanted to use solar to heat the pool. We plan to have this completed before the winter. We look forward... More

Portland, Oregon
Top Contributor
122 reviews 122 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel has been totally renovated with clean, well designed rooms, nice breakfast, great staff, reasonable rates. The design is traditional California motel with buildings surrounding parking lot. Rooms on first and second floors. Nice pool. Much quieter than I thought it would be. Easy to get to. We will stay here again, for sure.

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello nuwildcat65, Thank you for making the Best Western University Inn less of a secret with your great review. We look forward to welcoming you back. At your service, Curtis More

Jacksonville
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I enjoyed staying here for the cleanliness, the breakfast, the attentive staff and the ease and proximity to restaurants and SCU campus. I had an issue with a neighboring room late at night with their loudness....I reported it and there wasn't another problem. Great staff.

Review collected in partnership with Best Western

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Kristi D, Thank you for the 5 star review. I’m glad you had a great experience with us, despite the loud guests next door. It was our pleasure to intervene once we became aware of the issue. We hope to welcome you back soon. At your service, Curtis More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very clean room, good breakfast, reasonable rates.Very friendly staff. What a nice surprise especially after looking at several other rooms in the area.Our only complaints was bathtub was alittle slick and also the back parking area needs more lighting.

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Sherry D, Thank you for choosing to stay at the Best Western University Inn Santa Clara. We hope to welcome you back soon. At your service, Curtis More

California, United States
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although not in the center of the hub for normal business travelers to the San Jose area, I found this hotel very conveniently located to the multiple meetings I had in the greater San Jose area. The price was significantly better than those that were closer as well. I was very pleased with the professionalism and great attitude of the... More

Was this review helpful? Yes 2
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello emcii, Thank you for taking the time to share your feedback, and for recommending the Best Western University Inn to others. Edith and all of us appreciate your kind words. We hope to welcome you back soon. At your service, Curtis More

Bandon, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was a great surprise. Except for outside entrance, the motel should have been a BW PLUS. It was beautifully decorated and exceptionally clean, staff very helpful, breakfast good, and great location. Great for 49ers new stadium access.

Review collected in partnership with Best Western

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Debra G, Thank you for great review. Our renovation was based on BW Plus standards. Having exterior corridors was the only reason we did not open as a Plus. That never discouraged us however from offering the best value, product, and experience possible. Everything from our refreshing pool, upgraded linen, brand new fitness room, elevator, exterior social area, new... More

Tacoma, Washington
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 12, 2014

OK it is not a 5 Star Hotel. It is a Motel in the old sense where you park and walk into or up to your room. But it is very nice. Rooms are clean comfortable roomy and quiet. What more can you want. The staff the friendliest the most pleasant in a long time. They seem genuinely happy and... More

Was this review helpful? Yes
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello rowdoc, Thank you for 5 star review. We appreciate your kind words regarding the hotel and the friendliness of our staff. You have definitely made their day. We hope to welcome you back soon. At your service, Curtis More

Turlock, California
2 reviews
3 of 5 stars Reviewed September 12, 2014

We made a reservation through AAA and were told that the AAA travel agent made a mistake in their booking and in the confirmation e-mail which was sent to us. I had a rate confirmed in writing, but Best Western would not honor it because they had a different reservation amount in their computer system. We ended up coming to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello pjh797, Thank you for taking the time to post your experience of our hotel. One of your reservations was booked over one month prior to your arrival. During that time we had a grand opening rate which was a lower rate. The 2 additional guests in your party booked their reservations 1 week prior to arrival. They did have... More

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Additional Information about BEST WESTERN University Inn Santa Clara

Address: 1655 El Camino Real, Santa Clara, CA 95050 (Formerly University Inn)
Phone Number:
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Number of rooms: 70
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Also Known As:
Ramada Limited - Santa Clara Hotel Santa Clara
Ramada Santa Clara
Santa Clara Ramada

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