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BEST WESTERN University Inn Santa Clara

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1655 El Camino Real, Santa Clara, CA 95050 (Formerly University Inn)
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1 room 1 guest
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BEST WESTERN University Inn Santa Clara
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194 Reviews from our TripAdvisor Community

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Traveler rating
    97
    55
    24
    10
    8
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60
37
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66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Oxnard, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We went up for a concert and this being our first time in the area opted for a Best Western so we were familiar with something. They did not let down. Check in staff, Dave, was great. They let us know that we had been upgraded and the room was clean and large. Much appreciated!! Dave also was very helpful... More 

Review collected in partnership with Best Western

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Santa Rosa, California
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Kaiser Hospitals has a program called "Centers of Excellence" which makes sence as they center specialty treatments in different hospitals throughout the Bay area. The program does cause the patient to find lodgings near the hospital. We found this Best Western via Kaiser and Tripadvisor and it was a good selection. This is a small "motel w/auto court" facility but... More 

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Elk Grove, California
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel has been remodeled and they did not hold back. everything is beautiful and up to date the beds are very comfortable and make forget about the rooms being on the small side. in addition to all of the new stuff I can't go on without mentioning the staff. when you arrive at this hotel you are welcomed like... More 

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San Jose, California
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Saw a cockroach on it's back, with the feet still moving. I guess you can say it was there to welcome me. Called the front desk and was given another room. Then one of the employees felt the urge to knock on my door and tell me it was not a cockroach. The person at the front desk was extremely... More 

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello John H, Thank you for taking the time to share your experience regarding your stay with us. I deeply apologize that an insect was in your room when you entered. We have many preventive measures in place to ensure the guest rooms are as insect free as possible. Unfortunately, even the most aggressive and proactive program will not guarantee... More 

Sugar Land, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've staying in many, including another on this trip, but this Best Western is very beautifully done. All the same breakfast, but the beds are comfy, it's clean, stone and rock accents all over the place. Pristine landscaping. Well lit rooms. It's just done well. My husband and I used up some of our points to stay here with family,... More 

Was this review helpful? Yes 3
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello KKSugar, Thank you for the great review. I’m happy that you enjoyed your stay with us. We look forward to welcoming you back the next time you are in Santa Clara. At your service, Curtis More 

Portland, OR
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this hotel provide a quiet, peaceful experience in the middle of a very busy town. The management treats guests with respect and truly seems to care about any problem you have, large or small. The hotel has been remodeled recently so furniture, carpets are in excellent shape, and beds are wonderful!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Deer Northwest_clan, Thank you for the five star review. We truly appreciate and value all of our wonderful guests. I’m glad that you were well taken care during your stay with us. At your service, Curtis More 

Redding, California
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 30, 2015

We needed a place to overnight for a large concert at Levi's Stadium. This place was the perfect fit! The front desk guy was so nice and accommodating, told me about the various options available for getting to the venue and when he found out I had tow teenage girls with me (we were going to see One Direction) he... More 

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello earnest, Thank you for the great review. I am glad we were the perfect fit for your One Direction adventure. We look forward to welcoming you back during your next visit to the area. At your service, Curtis More 

Escondido, California
1 review
5 of 5 stars Reviewed July 28, 2015

reserved the room for two nights check was very easy, Dave P. made it so simple and he was a great guy. the room was very clean and updated. breakfast was great lots of assortment for the foods. easy to find. will use again if I'm in the area!

Was this review helpful? Yes
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello michael p, Thank you for the 5 star review. We look forward to welcoming you back the next time you are in Santa Clara. At your service, Curtis More 

San Diego, California
1 review
3 of 5 stars Reviewed July 24, 2015

Overall, a mixed experience. Pricey for a glorified motel (paid over $250 for a weeknight), but that's the area. Welcome to Silicon Valley! Let's start with the positive. I give the staff who checked us in 5 gold stars. They were extremely accommodating and helpful in getting us checked into our rooms early. After an early morning flight, we showed... More 

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Lizzy B, Thank you for taking the time to share your experience regarding your stay with us. That’s great the front desk associate went above and beyond to ensure you had an early check in. All of the staff work very hard to ensure you have the best stay possible. I deeply apologize for the insect in your guest... More 

Cameron Park, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

The hotel has been remodeled and is very clean and comfortable. The staff was very friendly and accommodating. Also the breakfast was good Good with scrambled eggs, sausage, and potatoes. I would stay at this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Kimberly J, Thank you for the review. I'm glad that you had a great stay with us. We hope to welcome you back the next time you're in Santa Clara. At your service, Curtis More 

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