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BEST WESTERN University Inn Santa Clara

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1655 El Camino Real, Santa Clara, CA 95050 (Formerly University Inn)
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BEST WESTERN University Inn Santa Clara
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BEST WESTERN University Inn Santa Clara
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146 reviews from our community

Traveler rating
    69
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    20
    8
    8
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43
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51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our experience was very positive. The front desk folks were very friendly. They said the hotel franchise changed from a Ramada to a Best Western about a year ago. The hotel was remodeled to Best Western's specs and was very attractive. Beds and pillows were very comfortable. The fitness center's equipment was new also. The breakfast bar was above average... More 

Review collected in partnership with Best Western

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Senior Contributor
45 reviews 45 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is the best experience we've had at a Best Western. Clean property with good sized rooms, newly decorated. Breakfast room will save you from paying restaurant prices. Eggs, potatoes, sausage and all the other breakfast items are included from 6-10am. Pool is perfect. Nice people run the place...I would go back.

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello pandasdad, Thank you for the great review. We look forward to welcoming you back. At your service, Curtis More 

Ridgefield, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were on a mother-daughter trip to visit Santa Clara U for Preview Weekend for accepted students. We found this hotel extremely quiet and clean and an excellent value. The front desk staff was exceptionally friendly and helpful. I needed information about bus transportation to and from campus and the airport. They looked up the bus schedules online, printed out... More 

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello rick64g, I’m glad you both enjoyed your stay with us. We look forward to welcoming you back in July. At your service, Curtis More 

Mesa, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had stayed in Santa Clara in 2002 in a comparable hotel that cost $149/night. For the $161/night I paid on this trip, it was the best value I could find. Too high for any Best Western, unless your're in Santa Clara, CA. The staff, room, and other areas were top notch. Very clean, and everything in my room worked... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Jeffrey K, Thank you for recommending the Best Western University Inn Santa Clara. We hope to welcome you back the next time you are in Santa Clara. At your service, Curtis More 

Boulder, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very clean and updated, large rooms, great wifi, good breakfast. Good central location in Santa Clara on Camino Real, lots of restaurants nearby. Would recommend for families. Dave P at the Front Desk was very helpful

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello John T, Thank you for taking the time to review and recommend the Best Western University Inn Santa Clara. We hope to welcome you back the next time you’re in Santa Clara. At your service, Curtis More 

Los Angeles
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From a quick and courteous check in with Dave P to the extra clean room, this stay was one of the best I have experienced in quite awhile! The room was spotless, the beds were comfortable, the towels were fluffy, the pillows poofy, and the room was quiet!!! Breakfast was very good. What more can I say? I will 100%... More 

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello BeautyBelle, Thank you for the five star review. I look forward to sharing your kind words with our team. They work very hard to ensure you have the best stay possible. We look forward to welcoming you back. At your service, Curtis More 

São José do Rio Prêto, São Paulo, Brazil
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in Best Western SC from March 28 until March 31 and our stay couldn't be better. I made a vacation tip along with my mother through several places in the US and we ended up here. Staff is awesome, they had everything set up as you requested. Marisol from the front desk is particulary great, Breakfast is incredible,... More 

Was this review helpful? Yes 1
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Ernestoloredo, Making our valued guests feel at home is definitely our pleasure. Thank you for taking the time to share your experience with others and giving us the opportunity to earn your business. At your service, Curtis More 

Roseville, California
1 review
5 of 5 stars Reviewed 3 weeks ago

This is so far the cleanest Best Western hotel that we have checked it, so far. The rooms has modern designs, looks like the hotel was just newly renovated. The dining room is spacious and has sumptuous breakfast! Not just your typical hotel breakfast, but we also had sausage,potatoes and fresh fruits among others. The price range also was among... More 

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello sheba d, Thank you for the great review. Our upgraded complimentary breakfast has evolved since we opened as a Best Western one year. We continue to adjust the items based on feedback from our guests. We currently offer scrambled eggs, sausage, cut seasoned potatoes, freshly cooked oatmeal with organic dried fruit toppings, fresh fruit salad, waffles, yogurt, cereal, and... More 

Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What can I say about this Hotel? I have nothing bad to say and only praise to the staff and the facilities. I travelled to California from London alone for Wrestlemainia 31and as this was the first time I have ever travelled alone I was a bit apprehensive to say the least. When I arrived at the hotel, I was... More 

Was this review helpful? Yes 2
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Matthew H, Thank you for the amazing review. It sounds like you had a great trip. I’m happy that our staff, service, breakfast, and great location helped make your adventure that much better. At your service, Curtis More 

United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Water was leaking from bathroom ceiling, staff did nothing to accommodate., just said it is not to bad and gave extra towels. There was no one a front desk for check out and the entrances were locked had to wait twenty minutes. There were also cockroaches in the room.

Review collected in partnership with Best Western

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Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Kevin Q, Thank you for taking the time to review the hotel. We value and appreciate all forms of feedback. We had every good intention when we upgraded you to our largest guest room. Unfortunately, the guest above you left the shower curtain outside the bathtub, resulting in water dripping from your bathroom ceiling. The maintenance person who responded... More 

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