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Santa Clara Marriott

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2700 Mission College Blvd, Santa Clara, CA 95054
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1 room 1 guest
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512 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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San Francisco, California
1 review
1 of 5 stars Reviewed 4 days ago NEW

The fact that this is in the Silicon Valley you should expect more from the rooms which seem somewhat outdated. However, I'm rating the lack of service I get from this hotel. I stay at this hotel for convenience several times throughout the year but get no acknowledgement for my loyalty to the Marriott brand let alone this hotel specifically.... More 

Was this review helpful? Yes
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott and for your loyalty as a Gold Marriott Reward Member. I would also like to thank you for your comments regarding our location and hotel amenities; I will share your comments with our team. My apologies if the outlet prices did not meet with your expectations,... More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I received great service during my time at the hotel ... from check-in to check-out. In my rush to catch an early flight, I ran out without checking all the drawers and left a few things in the room. The team found almost everything and FedEx'd it to me. You never WANT to be in that position, but great to... More 

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Austin, Texas
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed here a few times on business trips. The hotel is ok, and the staff is friendly. I did not have to wait long at check in and the rooms were clean and of normal quality. The restaurant down stairs has a bit of a staffing issue I believe as I have been there several times, they were... More 

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Brooklyn, New York
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an average Marriott that I use in a regular basis. The service is very friendly and helpful and overall experience is consistent with a Marriott stay - if you are familiar with that. The concierge club is small but they use a larger room on the first floor for breakfast which is nice. It is opposite great America... More 

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Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here because we going to see Taylor Swift at Levi Stadium. There are two closer hotels but they wanted $500 per night. We paid half that by staying here. It is a very nice hotel. It has a great pool, good restaurants and transportation was ample to the stadium. They know how to work the large amount of... More 

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

100% honest review. Upon drive up told "valet parking full" had to park in self parking. I'm dead serious, 50 mins check in time. The line snaked throughout most of the lobby. This is totally insane. Even the largest hotel in Vegas does not have a 50 mins check in line. Ate on the on site restaurant, a sports bar.... More 

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Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott for the Taylor Swift Weekend. Our apologies for any waits you encountered during your stay with us. It seems all 2,000 attending the Taylor Swift Concert(s) arrived within one hour of each other which created a line at the front desk and quickly maximized our Valet... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A few things: * The staff is very helpful & friendly. * On busy days (ie: Taylor Swift weekend) use the mobile check-in. We didn't have to wait in the gigantic line when we arrived. It was so nice! *My reservation said two queens or a King. I assumed that because there were three of us in the room that... More 

Was this review helpful? Yes
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our excellent service, professional and friendly staff; I will share your comments with our team. My apologies if the room accommodations did not provide you with a memorable experience. The Santa Clara Marriott has the... More 

Dallas, Texas
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

Our room was at the back but was very nice and quiet,the staff goes out of their way to please.The bathroom was a little small but really didn't create a problem,we just used the mirror on the door as an alternative to get our "faces" out on.

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New York City, New York
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago

I travel a lot for business. And while this hotel is adequate for your basic business needs they completely failed me when I needed them most. I stayed there last week and sent out some clothes for cleaning/pressing as I commonly do - especially for big meetings. The pressing quality was absolutely horrible and garments smelled horrible. I ran to... More 

Was this review helpful? Yes
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My personal apologies for any mishap relating to your dry cleaning. The Santa Clara Marriott does not have a dry cleaning facility; all of guest’s dry cleaning is outsourced to one of the largest and most reliable dry cleaning companies in the Bay area. I will... More 

Cold Springs, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I thought the bait and switch had gone the way of the dinosaurs, guess I was wrong. After a busy spring and summer, I wanted to treat the family to a fun mini vacation before school hits again. I booked the Marriott in Santa Clara because it looked good, was central to Santa Cruz and San Francisco where we were... More 

Was this review helpful? Yes
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My apologies if the room accommodations did not provide you with a memorable experience. We do not charge for Queen/Queen rooms on for upgrades with a pool view so I will personally look into where the confusion occurred. On some weekends there is more demand for... More 

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