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Santa Clara Marriott

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2700 Mission College Blvd, Santa Clara, CA 95054
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465 reviews from our community

Traveler rating
    118
    213
    99
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

We only stayed one night, but got a room on the 19th concierge floor, which was nice. Hotel is older, but well maintained. We slept well and experienced no difficulties except restaurant wasn't open, but there are several fast food places and an IHOP in easy walking distance. Didn't try the swimming pool or gym.

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Vadodara, India
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for 3 nights for a Business conference .... its built more like a resort ... be prepared to walk .... it was a good 5 minute walk from the front desk to our room .. hotel is good, warm service but did not get a chance to do much due to my busy schedule ...

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Gloucestershire
Contributor
18 reviews 18 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Santa Clara Marriott twice in my three week business trip just recently. I had filled out a survey stating that the rooms only really catered for coffee drinkers (never touch the stuff). The tea I made always had a tang of coffee because of the percolated coffee that had been run through the machine by... More 

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Burnsville, Minnesota
Top Contributor
136 reviews 136 reviews
63 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I took a room at this hotel because I had an early morning flight, and this is a very convenient location for the airport. Valet, check in, all the staff were excellent. I had already checked in on the mobile app so they had my room key ready. They knew my preferences were for a refrigerator in the room, but... More 

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Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our excellent service, professional and friendly staff; I will share your comments with our team. My apologies if the room accommodations did not provide you with a memorable experience, specifically the size of the bathroom.... More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

I like this hotel. The staff is terrific and they do everything they can to make your visit nice. Not crazy about the main restaurant / bar but the staff there is attentive. - Would really like a ladies' makeup mirror in every bathroom (would I get a better response if I called it a men's shaving mirror?) -I'm Marriott... More 

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Baltimore
Top Contributor
712 reviews 712 reviews
18 hotel reviews
263 helpful votes 263 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a relatively pricey Marriott, and you have to pay to park. Nevertheless, the amenities are decent, the fitness center is very comprehensive, and the pool is great. There's also a Marriott elite-only room.

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Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our excellent service, professional and friendly staff and hotel amenities. I will share your comments with our team. We look forward to your next stay. Sincerely Tim Herrmann, General Manager More 

Garland, Texas
Top Contributor
66 reviews 66 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Bit pricey but a clean and comfortable hotel. Nice lounge area but service was terrible. Hot spot for Cisco, Google and other companies to stage their new hires and tours, so expect large, young and loud crowds.

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Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our friendly staff; I will share your comments with our team. My apologies if the lounge service did not meet your expectations, I will personally review the room service menu and ensure it is up... More 

Bethesda, Maryland
Top Contributor
103 reviews 103 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here with our young adult daughter over a long weekend for our son's graduation from Santa Clara Law School. Fabulous deal (obtained via Trip Advisor?) meant parking and breakfast included. Both were boons! Daughter appreciated the pool & jacuzzi, wife the chairs on terrace facing the pool. Hotel has two towers but we loved ground... More 

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CA, USA
Contributor
18 reviews 18 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a huge hotel with conference facility. The interior is somewhat dated especially the hallways leading to the rooms. Room was clean and adequate. My gripe is with the parking facility. We had the daily parking charges put on the hotel keycard which doubled as parking entry and exit card. It worked intermittently. We had to call the parking... More 

Was this review helpful? Yes
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My apologies if the Santa Clara Marriott did not provide you with a memorable experience, I will personally review our Parking procedures to ensure they are up to our high standards, and work properly. Once again, thank you and we look forward to seeing you again.... More 

Buenos Aires, Argentina
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have been coming to this hotel for almost 9 years now and the quality has been going down consistently for at least 2 years now. Small things that made this place lovely have disappeared. I hope the management will improve and the hotel will be back to what it was.

Was this review helpful? Yes 2
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My apologies if the Santa Clara Marriott did not provide you with a memorable experience, I will personally review our service standards to ensure they are up to our high standards. Once again, thank you and we look forward to seeing you again. Sincerely Tim Herrmann,... More 

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