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Santa Clara Marriott

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2700 Mission College Blvd, Santa Clara, CA 95054
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1 room 1 adult
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Santa Clara Marriott
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569 Reviews from our TripAdvisor Community

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Redlands, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the Santa Clara Marriott for the Stanford Speech and Debate Tournament in January 2016. - My husband and our seven high school competitors went directly to Stanford University for a campus tour while my adult daughter and I checked into the hotel. As expected it was very busy with many other teams arriving at the hotel. -... More 

Helpful?
Thank backgammom
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our excellent service, professional and friendly staff; I will share your comments with our team. My apologies if the room accommodations did not provide you with a memorable experience. The Santa Clara Marriott has the... More 

Level Contributor
240 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Close to stadium. Clean. Beds were not comfortable. We were in the older part of the hotel not one of the two towers. Walls were thin. When someone near you flushes, showers, closes a door, etc, you will hear it clearly. We were in the hotel for the week of the Super Bowl. We just happened to be in the... More 

Helpful?
Thank PH-Travel-Lovers
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My apologies if the room accommodations did not provide you with a memorable experience, I will personally inspect the room you stayed in and ensure it is up to our high standards, we generally receive very positive comments on our rooms. It was an exciting week... More 

Los Angeles, California
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This is the second and Last time I will use this hotel. It is very close to my Company's HQ but unfortunately comfort will have to outweigh convenience. The hotel is dated and smells damp and depressing. It's amazing that Marriott has updated a place in the heart of the most expensive real estate in the country.

Helpful?
Thank Karen D
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our excellent service, professional and friendly staff; I will share your comments with our team. My apologies if the room accommodations did not provide you with a memorable experience, I will personally inspect the room... More 

taipei
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Had no choice but to stay at Marriott as it was a business trip. Hotel amenities are old. Room facilities especially the bathroom need some serious upgrade. Water closet for the shower had cold and hot the first night. On the second night, it was just hot and very hot water. Almost burn myself from taking a shower. The hairdryer... More 

Helpful?
Thank qandaTaipei
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My apologies if the Santa Clara Marriott did not provide you with a memorable experience, I will personally review our service standards to ensure they are up to our high standards. Once again, thank you and we look forward to seeing you again. Sincerely Tim Herrmann,... More 

Nashville, United States
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here 2 nights on business. The service from the staff in all areas was excellent, from checkout to the way the guest rooms are serviced to the concierge service, etc. All of the staff were very helpful and friendly. The guest rooms were well appointed and clean. The location was also very good, close to many points of... More 

Helpful?
Thank Terence W
SJCGA-ExecOffice, General Manager at Santa Clara Marriott, responded to this review

Thank you for your feedback and sharing your experience with us. I'm pleased to hear that you were able to enjoy all that Santa Clara has to offer, topped with excellent service and an overall great stay. I completely understand the issue of unwelcomed noise for our business and leisure travelers. We make every effort to try and subdue or... More 

Level Contributor
208 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty decent if standard Marriott. Nice friendly welcome and good spacious comfy room. Nice bathroom and toiletries. Decent buffet breakfast and a good bar (not the sports bar) with a stellar wine list (up to $20,000 for a bottle of Red Burgundy) - I wonder who comes here...enjoyed my stay.

Helpful?
Thank georgegibbs
SJCGA-ExecOffice, General Manager at Santa Clara Marriott, responded to this review

Thank you for sharing your feedback from your most recent stay. I'm happy to hear that you've enjoyed your time here, and had the opportunity to experience different dining options here at Parcel 104. Thank you for choosing us as your home away from home and we'll see you again in the near future. Sincerely, Tim Herrmann, General Manager More 

Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

One night stay on upper floor. Quality beds and living quarters. Easy parking arrangement and well situated for southbay travel. A little noisy on the freeway facing side. Good sports bar on the lobby.

Helpful?
Thank Peter G
SJCGA-ExecOffice, General Manager at Santa Clara Marriott, responded to this review

Thank you for sharing your feedback with us and noticing what Santa Clara Marriott has to offer. Whether it's for business or personal travel, we offer ideal access for major freeways, ease of travel and offering an enjoyable, comfortable stay. Thank you again and we look forward to hosting your next stay with us. Sincerely, Tim Herrmann, General Manager More 

Singapore, Singapore
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location and convenient. The rooms are neat but can do with some upgrades. Have been (or had to) staying there for the last 10 years and not once have I heard it being upgraded. The carpets look worn out. The Acs / heaters are old and noisy; wifi connections are constantly dropping. No safe deposit box in rooms. Bfast... More 

Helpful?
Thank U_Krishh
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our excellent service, professional and friendly staff; I will share your comments with our team. My apologies if the room accommodations did not provide you with a memorable experience. Our WiFi upgrade is starting in... More 

Denton, Texas
Level Contributor
92 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 6, 2016

I have stayed at this hotel twice because it's convenient for business. While the public areas are quite nice, the rooms are dated and overdue for a refresh. The bed was hard as a rock and the pillows were flat. On this last trip, I came out early for business then my husband joined me for an extended weekend vacation.... More 

Helpful?
Thank jayares2015
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My apologies if the Santa Clara Marriott did not provide you with a memorable experience, I will personally inspect the room you stayed in to ensure the bedding and pillow standards are up to our high standards. Once again, thank you and we look forward to... More 

New York City, New York
1 review
4 of 5 stars Reviewed January 4, 2016 via mobile

This was my fifth trip to the Santa Clara Marriott in the last year, all for business. The hotel is exceptionally clean and great for business travelers. Easy access to the 101 is a plus and there's plenty of space in the rooms. I've stayed both in the courtyard section and the towers and have to say that I prefer... More 

Helpful?
Thank jskaband
SJCGA-ExecOffice, General Manager at Santa Clara Marriott, responded to this review

Thank you for taking the time to share your feedback with us. In Silicon Valley, guests have many hotel options to choose from, thank you for making us you #1 hotel choice. We look forward to your future stays with us! Safe travels and we'll see you soon. Sincerely, Tim Herrmann, General Manager More 

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