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Santa Clara Marriott

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2700 Mission College Blvd, Santa Clara, CA 95054
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463 reviews from our community

Traveler rating
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    98
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gloucestershire
Contributor
18 reviews 18 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Santa Clara Marriott twice in my three week business trip just recently. I had filled out a survey stating that the rooms only really catered for coffee drinkers (never touch the stuff). The tea I made always had a tang of coffee because of the percolated coffee that had been run through the machine by... More 

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Burnsville, Minnesota
Top Contributor
136 reviews 136 reviews
63 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I took a room at this hotel because I had an early morning flight, and this is a very convenient location for the airport. Valet, check in, all the staff were excellent. I had already checked in on the mobile app so they had my room key ready. They knew my preferences were for a refrigerator in the room, but... More 

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Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our excellent service, professional and friendly staff; I will share your comments with our team. My apologies if the room accommodations did not provide you with a memorable experience, specifically the size of the bathroom.... More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I like this hotel. The staff is terrific and they do everything they can to make your visit nice. Not crazy about the main restaurant / bar but the staff there is attentive. - Would really like a ladies' makeup mirror in every bathroom (would I get a better response if I called it a men's shaving mirror?) -I'm Marriott... More 

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Baltimore
Top Contributor
710 reviews 710 reviews
18 hotel reviews
261 helpful votes 261 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a relatively pricey Marriott, and you have to pay to park. Nevertheless, the amenities are decent, the fitness center is very comprehensive, and the pool is great. There's also a Marriott elite-only room.

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Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our excellent service, professional and friendly staff and hotel amenities. I will share your comments with our team. We look forward to your next stay. Sincerely Tim Herrmann, General Manager More 

Garland, Texas
Top Contributor
66 reviews 66 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Bit pricey but a clean and comfortable hotel. Nice lounge area but service was terrible. Hot spot for Cisco, Google and other companies to stage their new hires and tours, so expect large, young and loud crowds.

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Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our friendly staff; I will share your comments with our team. My apologies if the lounge service did not meet your expectations, I will personally review the room service menu and ensure it is up... More 

Bethesda, Maryland
Top Contributor
103 reviews 103 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here with our young adult daughter over a long weekend for our son's graduation from Santa Clara Law School. Fabulous deal (obtained via Trip Advisor?) meant parking and breakfast included. Both were boons! Daughter appreciated the pool & jacuzzi, wife the chairs on terrace facing the pool. Hotel has two towers but we loved ground... More 

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CA, USA
Contributor
18 reviews 18 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a huge hotel with conference facility. The interior is somewhat dated especially the hallways leading to the rooms. Room was clean and adequate. My gripe is with the parking facility. We had the daily parking charges put on the hotel keycard which doubled as parking entry and exit card. It worked intermittently. We had to call the parking... More 

Was this review helpful? Yes
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My apologies if the Santa Clara Marriott did not provide you with a memorable experience, I will personally review our Parking procedures to ensure they are up to our high standards, and work properly. Once again, thank you and we look forward to seeing you again.... More 

Buenos Aires, Argentina
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have been coming to this hotel for almost 9 years now and the quality has been going down consistently for at least 2 years now. Small things that made this place lovely have disappeared. I hope the management will improve and the hotel will be back to what it was.

Was this review helpful? Yes 2
Tim H, General Manager at Santa Clara Marriott, responded to this review

Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My apologies if the Santa Clara Marriott did not provide you with a memorable experience, I will personally review our service standards to ensure they are up to our high standards. Once again, thank you and we look forward to seeing you again. Sincerely Tim Herrmann,... More 

Geneva, Switzerland
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Large and comfortable business hotel. While it looks a little bit tired on the outside, it's nice on the insight. It has lots of seating space to work and nice restaurants with good service. The pool is warm and large to cool down after a day of hard work.

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Pennsylvania
Top Contributor
54 reviews 54 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Since I travel quite a bit for work, the staff is usually my make or break on a hotel. The staff here are wonderful. Shout out to Roman, tech engineer, who fixed my refrigerator. I needed a fridge in my room for my insulin; the reservation folks made a note and the staff made sure it was there. Unfortunately, it... More 

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