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Candlewood Suites - Santa Clara

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481 El Camino Real, Santa Clara, CA 95050
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Candlewood Suites - Santa Clara
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79 Reviews from our TripAdvisor Community

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Orange County, CA
Level Contributor
183 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was clean and spacious, but felt a bit dated. Large desk area for working. Linens were clean and comfy. Kitchenette was there but I didn't need it. No problems - just wished they had a breakfast included. Wifi was fine. Staff was friendly.

Helpful?
Thank cybertraveler
IHGService, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear cybertraveler, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness, breakfast and internet service. However, we’re sorry we fell below your expectation regarding the room being dated. We will look into this concern. We take all reviews positive and negative... More 

South Pole
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 1, 2015

I stayed at Candlewood Suites for a 2 week business trip. The room was reasonably quiet for both inside and outside noises. Caltrail runs behind the hotel, but the windows seemed thick enough to block the train noises. The kitchen had the basic necessities, but with maybe just a couple of each item (two forks, two glasses, two bowls etc),... More 

Helpful?
Thank ReluctantTraveler31
IHGCare, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear ReluctantTraveler31, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that the location of the property is a close proximity to your needs and found the room reasonably quiet. However, we regret for the... More 

Santa Clara, California, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

BBQ and kitchens in the rooms. Love it. Great design and space. FREE DVD rentals at check in. LOVE IT!! Free wifi! No pool but with plenty more f other things to do nearby. Not too bothered. Will definitely come back again.

Helpful?
Thank Thesuperchelsea
Fort Pierce, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 8, 2015

I have stayed here numerous times over the past several years for business, for stays ranging from 1 mo - 3 mo. I am here for long-term stays several times every year. Every time I come to Silicon Valley for business, I research hotel prices before I book, and every time this is the best value for the quality, at... More 

Helpful?
2 Thank CrossCountryJenn
Seattle, Washington
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

Great location just across the street from Santa Clara University campus. Clean rooms, nice staff, very affordable, some noise from the train station close by but otherwise reasonable. Shopping and restaurants are 10 minutes away by cab/Uber. Starbucks is 200' away!

Helpful?
3 Thank Brett A
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 26, 2015

I spent three nights at the Candlewood Suites across from The entrance to Santa Clara University. When I arrived the toilet was running non-stop. I informed the desk clerk and they sent a maintenance man to fix it while I was out. When I returned late that night not only was the toilet now running much worse but it would... More 

Helpful?
1 Thank Douglas W
IHGCare, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear Douglas W, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to read that you have regarded our hotel location to be convenient from Santa Clara University. However, we regret to read that our bathroom condition was a let down during your stay. We have sent you a private message... More 

Travelers are raving about these Santa Clara hotels

Middletown, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 7, 2015

I've stayed in the Candlewood Suites in Santa Clara four or five times in the past four years. The rooms are nice but the hotel is next to Amtrak and Caltrain. When I stayed on the side of the hotel away from the tracks, I got a good nights sleep. When I was on the side of the hotel next... More 

Helpful?
2 Thank Charles K
IHGCare, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear Charles K, Thank you for taking the time to write a review about your recent stay. Allow me to apologize if the noise levels you have experienced may have caused you any inconvenience. Your comments are highly appreciated as these will be considered when improving our amenities and services. I am confident that our hotel management will continue to... More 

Bengaluru (Bangalore), India
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 13, 2014

I have been staying in this property since 2003. Over the last 10 years they have improved the decor of the rooms substantially. What I like about this place is the location. Very conveniently located on El Camino, across Santa Clara University (in case you want to go for your morning walk, just cross the road into the university campus),... More 

Helpful?
1 Thank nandaz
Angelica G, Director of Sales at Candlewood Suites - Santa Clara, responded to this review

Dear nandaz, Thank you for taking the time in providing a detailed review pertaining to your stay with our hotel. We greatly appreciate the high rating on location and that you recognize the value return of our hotel offerings for your business. When guests are far from home, whether it is business or pleasure, our hotel is well designed for... More 

Los Angeles, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 10, 2014

I visited my son at SCU recently and this location is right across the street from campus. Nothing fancy but just right. If you are traveling with others and/or are staying for several nights the full kitchen is a fantastic amenity! Oh, and Starbucks is across the parking lot!

Helpful?
Thank norma r
Angelica G, Director of Sales at Candlewood Suites - Santa Clara, responded to this review

Dear norma r, Thank you for your valuable feedback and time in providing us this useful review. Our central location, being across from the Santa Clara University has proven to be very convenient for the college community--we are glad that you benefited from this. We look forward to welcoming you back again! Warm regards, -Angelica G. | Guest Services Candlewood... More 

Palos Verdes Estates, California
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 15, 2014

We stay here when we visit our daughter at Santa Clara University. Easy to take bus to and from airport - staff could not be nicer. Is this 5 star? No, but the rooms are clean and a great value... and the staff simply could not be kinder or try harder to make your stay perfect.

Helpful?
Thank JenniferM0421
Fritzie D, Guest Services at Candlewood Suites - Santa Clara, responded to this review

Dear JenniferM0421, Thank you for the kind review! We are glad that you found our location convenient and that, overall, had a pleasant stay. I would like to especially thank you for recognizing our team's diligent efforts in ensuring that you have an excellent experience at our hotel. Warmest regards, -Fritzie D. | Guest Services Candlewood Suites ~ Santa Clara More 

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