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All 33 Santa Clara hotels

Candlewood Suites - Santa Clara

2.0 of 5 Hotel   |   481 El Camino Real, Santa Clara, CA 95050
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65%
Ranked #15 of 33 hotels in Santa Clara
A recent review
4 of 5 stars reviewed 3 weeks ago
dadamsplsjd2b Kansas City, Missouri
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60 people have reviewed this hotel

Traveler rating
    14
    23
    13
    6
    4
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12
5
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Kansas City, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a new hotel, so the amenities are in great condition, room size is great and very comfortable. I can't speak to the rate, as we went on a law school competition at Santa Clara University, and the tab was covered by the law school. But I can say that the location is terrific, smack dab as it is... More

Was this review helpful? Yes 2
Fritzie D, Guest Services at Candlewood Suites - Santa Clara, responded to this review

Dear dadamsplsjd2b, Thank you for taking the time to share your experience during your stay with our hotel. I'm glad to know that you were able to maximize your visit, benefiting from the accessibility of Santa Clara University, along with other Silicon Valley spots based on Candlewood Suites' location. We hope to welcome you back again soon, where you may... More

USA
Top Contributor
175 reviews 175 reviews
42 hotel reviews
264 helpful votes 264 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed here numerous times, but this is the first time that I ever had a room on the back side of the hotel facing the train tracks. I won't accept a room there again - the trains are too close and too noisy ( notwithstanding that the front desk advises that nobody complains about the noise since the... More

Was this review helpful? Yes
Fritzie D, Guest Services at Candlewood Suites - Santa Clara, responded to this review

Dear KAP, Thank you for writing a review based on your recent stay with us here at Candlewood Suites. Our staff will be pleased to note your high rating on our hotel's cleanliness. We are sincerely sorry about any discomfort that you have experienced with the train noise and the smoke(ers) outside of the building. Given these factors, as inevitable... More

France
Top Contributor
51 reviews 51 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 14, 2014

In general the hotel is comfortable and cheaper than many in this area. The room and common areas were spotlessly clean and the staff were friendly and helpful. On the down-side the fridge and AC unit in the room were noisy and I had to unplug the fridge and turn off the AC at night. Also, the lack of a... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear lgmd2005, Thank you for taking the time to share your experience regarding your stay at our hotel. Please accept our sincere apology for the shortcomings you experienced and we regret the noise issues you had with the room you received. Your feedback is of great importance to us and allows us to monitor and improve the quality and services... More

Carmichael, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2014

I have stayed here before over the years, being a season ticket holder from out of town, this place is an excellent location for games at Santa Clara University. Checking in was a dream, very friendly, quick and easy. It was very nice to see the upgrades with the rooms, beds and bathrooms. The hotel shop is always great for... More

Was this review helpful? Yes 2
Anchorage, Alaska
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 2, 2014

We stay here when we visit our daughter who is a student at Santa Clara University. The property is clean, and the rooms are very functional for working on business: Wifi, large desk area, lots of electrical plug-ins. The exercise room is clean and well-equipped (2 treadmills, an elliptical, a stationary bike, some rack weights, a TV, and towels). The... More

Was this review helpful? Yes 4
Sunnyvale, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 22, 2014

Location:- In front of Santa Clara CalTrain Station, very conveniently located Room:- Corner rooms are specially very spacious, better to choose rooms facing El Camino, to avoid the noise of the train, but the rail track facing rooms offer a much better view of the Mountains.

Was this review helpful? Yes 3
Tustin, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2014

Our room was very nice and clean. The bed was comfortable. We were pleasantly surprised at the quality of the room for the price. The hotel clearly caters to a business trade, more independent travelers. The train noise was an issue, so request a room on the front of the hotel. Great location to visit Santa Clara University. Added plus... More

Was this review helpful? Yes 1
Gainesville, FL
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 27, 2014

I stayed here because it was on my approved corporate hotel list and although I was a little worried about the train noise, my request for a quiet room was honored and I got a room near the front of the hotel. I'm a very light sleeper but using the A/C system on fan all night generated enough white noise... More

Was this review helpful? Yes 1
San Francisco, California
1 review
2 of 5 stars Reviewed February 10, 2014

I've stayed here several times now and find the staff to be rather unprofessional. Sometimes rude when there is an issue, sometimes I've reserved a room and called ahead to make sure it was available only to arrive and be told they are on a first come first serve basis. The accommodations are basic and one shouldn't expect anymore.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear Rose C, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

San Clemente, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 6, 2014

I was locked out of my room three times. Then they refused to let me back in my room unless I let them charge my credit card - even though I paid (in full) in advance through Orbitz. The first time they locked me out seemed an accident. The second time was quite annoying. The third time they refused to... More

Was this review helpful? Yes 1
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Additional Information about Candlewood Suites - Santa Clara

Address: 481 El Camino Real, Santa Clara, CA 95050
Phone Number:
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites - Santa Clara 2*
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Also Known As:
Candlewood Suites - Santa Clara Hotel Santa Clara
Santa Clara Candlewood Suites
Candlewood Santa Clara

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
122

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