We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Plaza Suites

Certificate of Excellence
3100 Lakeside Drive, Santa Clara, CA 95054
Hotel amenities
The Plaza Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #9 of 33 Hotels in Santa Clara
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
lt2009 california
Write a Review

325 reviews from our community

Traveler rating
    145
    113
    46
    10
    11
See reviews for
84
37
24
136
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (325)
  • Mar-May only
    (70)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (56)
All months
Top Contributor
52 reviews 52 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Myself and my wife wanted somewhere nice near the airport to stay for our last 2 nights of our honeymoon before we flew home. We've stayed in a wide range of accommodation all of which were a lot cheaper than here, but yet we've never had to pay for the wifi. So naturally we were shocked when we were told... More 

Was this review helpful? Yes 2
california
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Lobby was under a remodel. Rooms very nice.safe neighborhood. Clean hotel, good deal for the money. Nice pool, free drinks, ample parking. Restarant with in walking distance. Close tot airport. Hotels.com less than $120

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for being our guest! I am pleased you enjoyed your stay with us and were able to take full advantage of our services and physical plant. Thanks again for choosing us...we hope to have you as our guests again in the (near) future. Sincerely, JP Rollet General Manager More 

Watsonville, California
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here before - and we decided to come back. This place is a lot like Embassy Suites. The room has a great living room area with a pull-out couch, flat screen tv, mini fridge and microwave. The bathroom is conveniently located outside the bedroom and so is the sink area. The bedroom is quite comfortable and has... More 

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for staying us! I am sorry your stay was less than perfect. We strive to perfectly ready our suites for your arrival and I am terribly sorry you experience a mechanical issue with the air handler in your suite. I sincerely hope we will have the opportunity to host you again so you may enjoy the new spaces on... More 

San Jose, California
1 review
5 of 5 stars Reviewed February 23, 2015

It was my first time staying in Plaza Suites. Friendly stuff, clean and comfortable rooms (including tv, mini fridge, microwave), good breakfast with options, free gym, pool and free wifi internet, quiet. Close to neighbor market, restaurants. Overall satisfied. A bit expensive.

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for taking the time to provide feedback on your experience. I am pleased you enjoyed you visit with us. Traveling to Silicon Valley has become a bit expensive as demand has been growing at a rapid pace; I assure you the Plaza Suites remains a competitively priced option compared to similarly appointed properties, particularly given the number of complimentary... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

My wife and I got away for Valentines Day. The Central Coast was packed. San Francisco too. We found this gem of a hotel a few months ago. We enjoyed the small price for what we got. The staff was pleasant, the pillows were comfy, everything was clean, and the breakfast was wonderful. Lots of protein filled choices for diabetic... More 

Was this review helpful? Yes 1
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thank you for choosing to stay with us for you and for your continued patronage. The hotel is indeed ideally located geographically and central to many of incredible sights and destinations in northern california. In addition to San Francisco, Santa Cruz, the Monterey peninsula, Big Sur, Napa and other inland points of interest are easily accessible from the hotel. Many,... More 

San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2015

My stay here was definitely an eye opener. Hersielyn was definitely a great staff you guys have on board. I was in need of a taxi and she insist of taking me down the road on a slow morning. She is definitely a keeper as I know how customer service is because I myself work for a hotel as well.... More 

Was this review helpful? Yes 2
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for being our guest and for acknowledging Hersielyn; she is indeed a terrific team member and a wonderful person to work with. We will be sure to recognize Hersielyn for her efforts. Thanks again for staying with us. JP Rollet General Manager More 

Greenwich, Connecticut
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 5, 2015 via mobile

the plaza suites is similar to an old embassy suites. The rooms need refurbishment and avoid rooms fronting the highway. There are many older hotels in the Silicon Valley. I would focus on the newer hotels. The service by the staff was excellent and breakfast was good. The main floor and halls are being renovated.

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thank-you for being our guest. I am sorry the condition of your suite was not to your liking. We go to great length to maintain our product through an aggressive and ongoing preventive care program and I would appreciate the opportunity to investigate the condition of your suite and gather any information you might be willing to share relative to... More 

San Francisco
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

We have been priviliged to stay at The Plaza Suites several times in the past two years while attending grand children's baseball games at nearby baseball fields. This hotel is without a doubt the most family friendly place in the entire Silicon Valley. Our rooms are always very nicely furnished, extremely clean, delightfully quiet and always large enough to accommodate... More 

Was this review helpful? Yes 1
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Mr. Carnazo, Thanks for taking the time to share your experience with your fellow travelers and for your praise. The individuals you mention are indeed extraordinary and I am particularly proud to have them in our employ. We look forward to your next visit and thank-you for your continued patronage. Sincerely, JP Rollet General Manager More 

Boston, Massachusetts
1 review
1 of 5 stars Reviewed January 29, 2015

Stayed at The Plaza Suites in early December based upon the location. Room was not cleaned properly, Found nail clipping on carpet. Carpet dirty and worn. Problems with plumbing and A/C as well. Rooms that face Route 101 can hear the traffic all night long! Paid the corporate rate and now they tell me it wasn't sufficient for their frequent... More 

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for taking the time to provide feedback on your stay. I am terribly sorry you were disappointed in your experience with our facility; I am further disappointed we were unable to address your concern while you were our guest. Absolute cleanliness is a fundamental aspect of our industry and I apologize we were less than perfect in preparing your... More 

Langenbach, Germany
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 27, 2015

Stayed 2 nights on business. Location, location and location. Excellent, friendly and polite staff. Top notch. Couldn't use the huge pool and jacuzzi because i didn't have enough time and it was January, after all. There was construction but it didn't disturb me. Didn't use the fitness offering, but saw several others doing so. Very nice suite, very classy, albeit... More 

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for being our guests and for providing insight into your stay. Renovations are indeed underway and we are extremely careful as to the times when noise is allowed. I am glad this did not deter you from enjoying your stay. Our suite product is indeed different; whereas most of our competitors offer a "shotgun" design (living room, bathroom and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

124 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Room/suite (30)
Viewed
View from room (2)
Viewed
Hotel & grounds (8)
Viewed
Dining (2)
Viewed
Bathroom (6)
Viewed
Pool/beach area (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Dining (8)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (5)
Viewed
Other (32)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question