We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Plaza Suites

3.5 of 5 3100 Lakeside Drive, Santa Clara, CA 95054
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
The Plaza Suites
Professional photos View all
Browse nearby
The Plaza Suites
Write a Review

315 reviews from our community

Traveler rating
    141
    110
    45
    9
    10
See reviews for
81
35
23
132
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (315)
  • Mar-May only
    (67)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (49)
All months
1 review
3 of 5 stars Reviewed 6 days ago NEW

Hotel okay. Nothing more nothing less. Breakfast room way to small, so we were forced to go outside for breakfast. Good value for money. Maybe I come back to this hotel. Wifi is okay and there is enough parking space for free

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for being our guest and for taking the time to provide feedback on your recent stay. We are working diligently on a major refurbishment which will address the concerns you expressed about the space in the breakfast area and hope we have the opportunity to have you experience what will be nothing short of spectacular new spaces. Looking forward... More 

Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well beyond our expectations. Very kind staff. Very good price-quality ratio. There were 3 complimentary drinks for happy hour for each guest. We went to a 49ers game at the Levi´s Stadium and it all worked out great. There were several cabs waiting to take us to the stadium and it was easy to find one for the way back.... More 

Was this review helpful? Yes 1
PlazaSuitesMgmt, Manager at The Plaza Suites, responded to this review

Thanks for choosing The Plaza Suites and for your kind words. We strive to provide a mixture of excellent accommodations and friendly personal service; I am glad our staff and offerings delivered on target. We look forward to having you as our guests again very soon, Sincerely, JP Rollet General Manager More 

1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is nice for the price, but I have to say, to charge for internet in the Silicon Valley in 2014 seems cheap. I got free wifi in all of our Costa Rican hotels last month, but in the Silicon Valley I have to pay $6/day. I get free wifi at the Super 8 in Bakersfield, but have to... More 

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for being our guest and for the time to provide feedback. The issue of paying for internet is indeed a contentious one for many of our guests, and our price point is below that of comparable hotels in Santa Clara. In addition, I would suggest you become a "Stash Rewards" member (our no-cost frequent stay program) which allows you... More 

Goleta, California
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Hands down one of the worst hotels I have ever stayed at. Arrived at 3 to check in and contractors were jackhammering in the lobby. We had to yell to be heard by the person checking us in. After driving for 4 hours I was looking forward to some rest but even on the 6th floor the jackhammering could still... More 

Was this review helpful? Yes 1
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for your candor. Words cannot express how terrible we collectively feel about your experience at the hotel. The system failures which ensued the severing of our electrical conduits are beyond the emergency system capabilities of most modern buildings and we have spent and will continue to spend much time examining how to improve our ability to cope with such... More 

Menifee, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This hotel is currently undergoing renovations so just beware that your stay will not be everything you were hoping for. My husband and I just stayed here and upon arrival the electricity was out and they were running generators. The TV's didn't work for most of our 3 night stay. The restaurant and lounge were closed so they had a... More 

Was this review helpful? Yes 1
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thank-you for choosing The Plaza Suites; I am terribly sorry your stay was less than satisfactory and further disappointed you were affected by the unplanned electrical outage you experienced. We are indeed undergoing a significant refresh and have worked hard to segregate areas impacted from our guests which has indeed been cause for the temporary relocation of some of our... More 

bangalore
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 10, 2014

Its not Great not Average, something in between. Stayed there for 10 days for business visit, Rooms were clean, in fact rooms were big enough. Breakfast options were good enough. They have drop facility to near by offices. Wifi is available in the room.Its right on the main road so nearby restaurants are a little far by.

Was this review helpful? Yes 1
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for choosing The Plaza Suites and for providing us and the travel community with your feedback. We strive to be better than "not great nor average, something in between". I would love (and appreciate) any comments relative to your stay which might improve future visits for you or your fellow travelers. Please feel free to email me jp@theplazasuites.com Thanks... More 

Portland, Oregon
Top Contributor
150 reviews 150 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed December 9, 2014

I stayed at the Plaza Suite in a suite on a recent trip to watch the Pac-12 Championship game. Our arrival was a little unorganized. The hotel was obviously not ready for the crowd. I waited about 25 minutes to check in and was told our room would be ready at 3:00, about an hour and half later. When I... More 

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for choosing The Plaza Suites and for your comments. Regretfully our hotel was sold out the night prior to your arrival which caused delays in registering guests arriving the following day. Through the remodel currently underway on our first floor we will be able to address the congestion in the common areas you are referencing. I hope you will... More 

2 reviews
3 of 5 stars Reviewed December 6, 2014 via mobile

Clean rooms, good breakfast, friendly staff, rate is reasonable for the area. Parking can be tight if you drive a larger car or truck. Avoid the eastern-side rooms unless you like the noise of traffic on Rt. 101.

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for choosing The Plaza Suites. Our hotel is indeed adjacent to a major thoroughfare which is noticeable by those susceptible to road noises. Please contact us ahead of your next stay so we may identify an alternate location for you in the building. Thanks for being our guest. JP Rollet General Manager More 

Ankeny, Iowa
Top Contributor
104 reviews 104 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 5, 2014

My experience told me that if a hotel smells fresh, it would be good, and I was right again. We made our reservation for two nights right after the Thanksgiving. Both of us were very happy that we made the right choice. Our standard suite room was cozy, clean, and with a good view of the hills in the distance.... More 

Was this review helpful? Yes 1
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for staying with us! I was pleased to see your stay was satisfactory and that you found your interactions with our staff to be enjoyable; we consistently stress the importance of a smile to our team. I would appreciate more information about the need to remove a charge from your account to see if there is anything we can... More 

Centerville, Massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

My boyfriend and I were visiting California and needed a hotel in Santa Clara so we could tour the new 49ers stadium. I was honestly a little nervous about this place since I'd never heard of Plaza Suites before, but it had great reviews on here so we gave it a try! I was SO impressed with this place -... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Plaza Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Plaza Suites

Address: 3100 Lakeside Drive, Santa Clara, CA 95054
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Plaza Suites 3.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Cheap Tickets, Priceline, Otel, Despegar.com, TripOnline SA and Tingo so you can book your The Plaza Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Plaza Hotel Santa Clara
Plaza Hotel Santa Clara
Hotel Style:
#3 Romantic Hotel in Santa Clara
#6 Family Hotel in Santa Clara
#7 Business Hotel in Santa Clara

123 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (55)
Viewed
View from room (2)
Viewed
Hotel & grounds (8)
Viewed
Dining (2)
Viewed
Room/suite (29)
Viewed
Bathroom (6)
Viewed
Pool/beach area (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Dining (8)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (5)
Viewed
Other (32)
Hotels you might also like...
Check In Check Out
Price Your Stay