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The Plaza Suites

3100 Lakeside Drive, Santa Clara, CA 95054
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The Plaza Suites
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Ranked #9 of 33 Hotels in Santa Clara
A recent review
5 of 5 stars reviewed 1 week ago
jillywilly1137 Penryn, California
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338 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Penryn, California
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

As a family of 4, we stayed at the Plaza Suites for 1 night. The hotel was clean, the service was outstanding -we also went to the restaurant & used the pool- and the beds comfortable. My kids had a blast in the heated pool. The breakfast -included in the price- was great as well. Wi-fi was included for free... More 

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Northern California
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night for a concert at Levi stadium. The line to check in was 40 people deep (not their fault, they were working so hard.) They continuously served cold beers to everyone in line(we had 3). Cocktail hour with full bar. They were extremely friendly. Even though they were totally booked, they accommodated my mistake of booking the... More 

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Fresno, California
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were in town for the first concert at Levi Stadium. We arrived at 3pm (check in time) to a line out the door. We decided to go eat to give the line a chance to die down. We returned about an hour later to the same situation. We needed to get changed before the concert. We waited in line... More 

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PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for choosing to stay with us. The line stretching out of the door does indeed resonate as an opportunity for improvement. We did offer complimentary lobby beverage service in an attempt to help make the wait somewhat less unendurable. Much as we were, the hotels in the area were indeed challenged by the compression created by the majority of... More 

Berkshire, United Kingdom
Top Contributor
92 reviews 92 reviews
22 hotel reviews
236 helpful votes 236 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a week at the Plaza Suites, up at the end of the corridor on level 5. Room was away from the highway, so nice and quiet! Since in the middle of construction bin the downstairs environment (probably the main lounge area), there was no noise for where I was.. however, this did detract from using any of the... More 

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Porter, Texas, United States
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was very comfortable and the staff was very friendly. My only complaint was that they charge 5.99 per device per night for wifi or LAN internet service. Most hotels now give these services away as an amenity. Charging for internet service in the middle of Silicon Valley is just not right. Also if you get a room facing... More 

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My family and I truly enjoyed our stay at the Plaza Suites. They are in the midst of construction but it did not interfere with our stay in the slightest. The hotel staff was very friendly and eager to appease. The room and hallways were very well maintained. The breakfast was amazing(one of the best by far) and the location... More 

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2 reviews
4 of 5 stars Reviewed April 12, 2015

I stood at The Plaza Suites for a weekend and had a great time. There was amazing room service, the rooms were well maintained, and it was a short drive to Great America and many little restaurants and shops. My only concern was that on the first night we stood, we had a phone call directed from the front desk... More 

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Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2015

From the first call from the airport for a shuttle ( Alyssa) to the call, to take the shuttle back ( Victor), I was Impressed with the friendliness and professionalism exhibited by the staff ( Jumma). There were others but I did not get their names. The room was impeccable. I searched it over for something to take off points.... More 

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Haifa, Israel
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 12, 2015

Stayed there 2 times for single night during my business trip. First night was after 24 hours transatlantic flights, so doesn't really paid attention to hotel amenities. Second night was after the BT was concluded. Average bar (probably renovating now), nice value of "happy hour coupons". Really impressive suits. Though my windows were to the highway, didn't hear any noise.... More 

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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2015

I traveled here for business in April 2015. The main floor does have construction where the bar/restaurant was and will be. According to the staff, construction will be on-going for 2-3 more months. It's kind of ugly, but I wasn't bothered by the temporary set up for the bar. Pool and hot tub are still accessible, but I didn't use.... More 

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PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thank-you for staying with us. We actually anticipate the majority of our space to be retuned to us next week or the week after depending on final inspections (May 29 - June 5) time frame. The property will still be undergoing improvements through the month of June, however most of these will not be visible or infringe on guest areas.... More 

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