We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Plaza Suites

3.5 of 5 3100 Lakeside Drive, Santa Clara, CA 95054
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
The Plaza Suites
Professional photos View all
Browse nearby
The Plaza Suites
Write a Review

322 reviews from our community

Traveler rating
    144
    112
    46
    9
    11
See reviews for
82
36
24
136
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (322)
  • Mar-May only
    (67)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (56)
All months
San Jose, California
1 review
5 of 5 stars Reviewed 1 week ago

It was my first time staying in Plaza Suites. Friendly stuff, clean and comfortable rooms (including tv, mini fridge, microwave), good breakfast with options, free gym, pool and free wifi internet, quiet. Close to neighbor market, restaurants. Overall satisfied. A bit expensive.

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for taking the time to provide feedback on your experience. I am pleased you enjoyed you visit with us. Traveling to Silicon Valley has become a bit expensive as demand has been growing at a rapid pace; I assure you the Plaza Suites remains a competitively priced option compared to similarly appointed properties, particularly given the number of complimentary... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My wife and I got away for Valentines Day. The Central Coast was packed. San Francisco too. We found this gem of a hotel a few months ago. We enjoyed the small price for what we got. The staff was pleasant, the pillows were comfy, everything was clean, and the breakfast was wonderful. Lots of protein filled choices for diabetic... More 

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thank you for choosing to stay with us for you and for your continued patronage. The hotel is indeed ideally located geographically and central to many of incredible sights and destinations in northern california. In addition to San Francisco, Santa Cruz, the Monterey peninsula, Big Sur, Napa and other inland points of interest are easily accessible from the hotel. Many,... More 

San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay here was definitely an eye opener. Hersielyn was definitely a great staff you guys have on board. I was in need of a taxi and she insist of taking me down the road on a slow morning. She is definitely a keeper as I know how customer service is because I myself work for a hotel as well.... More 

Was this review helpful? Yes 2
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for being our guest and for acknowledging Hersielyn; she is indeed a terrific team member and a wonderful person to work with. We will be sure to recognize Hersielyn for her efforts. Thanks again for staying with us. JP Rollet General Manager More 

Greenwich, Connecticut
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

the plaza suites is similar to an old embassy suites. The rooms need refurbishment and avoid rooms fronting the highway. There are many older hotels in the Silicon Valley. I would focus on the newer hotels. The service by the staff was excellent and breakfast was good. The main floor and halls are being renovated.

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thank-you for being our guest. I am sorry the condition of your suite was not to your liking. We go to great length to maintain our product through an aggressive and ongoing preventive care program and I would appreciate the opportunity to investigate the condition of your suite and gather any information you might be willing to share relative to... More 

San Francisco
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have been priviliged to stay at The Plaza Suites several times in the past two years while attending grand children's baseball games at nearby baseball fields. This hotel is without a doubt the most family friendly place in the entire Silicon Valley. Our rooms are always very nicely furnished, extremely clean, delightfully quiet and always large enough to accommodate... More 

Was this review helpful? Yes 1
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Mr. Carnazo, Thanks for taking the time to share your experience with your fellow travelers and for your praise. The individuals you mention are indeed extraordinary and I am particularly proud to have them in our employ. We look forward to your next visit and thank-you for your continued patronage. Sincerely, JP Rollet General Manager More 

Boston, Massachusetts
1 review
1 of 5 stars Reviewed 4 weeks ago

Stayed at The Plaza Suites in early December based upon the location. Room was not cleaned properly, Found nail clipping on carpet. Carpet dirty and worn. Problems with plumbing and A/C as well. Rooms that face Route 101 can hear the traffic all night long! Paid the corporate rate and now they tell me it wasn't sufficient for their frequent... More 

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for taking the time to provide feedback on your stay. I am terribly sorry you were disappointed in your experience with our facility; I am further disappointed we were unable to address your concern while you were our guest. Absolute cleanliness is a fundamental aspect of our industry and I apologize we were less than perfect in preparing your... More 

Langenbach, Germany
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed 2 nights on business. Location, location and location. Excellent, friendly and polite staff. Top notch. Couldn't use the huge pool and jacuzzi because i didn't have enough time and it was January, after all. There was construction but it didn't disturb me. Didn't use the fitness offering, but saw several others doing so. Very nice suite, very classy, albeit... More 

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for being our guests and for providing insight into your stay. Renovations are indeed underway and we are extremely careful as to the times when noise is allowed. I am glad this did not deter you from enjoying your stay. Our suite product is indeed different; whereas most of our competitors offer a "shotgun" design (living room, bathroom and... More 

1 review
3 of 5 stars Reviewed January 20, 2015

Hotel okay. Nothing more nothing less. Breakfast room way to small, so we were forced to go outside for breakfast. Good value for money. Maybe I come back to this hotel. Wifi is okay and there is enough parking space for free

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for being our guest and for taking the time to provide feedback on your recent stay. We are working diligently on a major refurbishment which will address the concerns you expressed about the space in the breakfast area and hope we have the opportunity to have you experience what will be nothing short of spectacular new spaces. Looking forward... More 

Contributor
20 reviews 20 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2015

Well beyond our expectations. Very kind staff. Very good price-quality ratio. There were 3 complimentary drinks for happy hour for each guest. We went to a 49ers game at the Levi´s Stadium and it all worked out great. There were several cabs waiting to take us to the stadium and it was easy to find one for the way back.... More 

Was this review helpful? Yes 1
PlazaSuitesMgmt, Manager at The Plaza Suites, responded to this review

Thanks for choosing The Plaza Suites and for your kind words. We strive to provide a mixture of excellent accommodations and friendly personal service; I am glad our staff and offerings delivered on target. We look forward to having you as our guests again very soon, Sincerely, JP Rollet General Manager More 

1 review
3 of 5 stars Reviewed December 31, 2014

The hotel is nice for the price, but I have to say, to charge for internet in the Silicon Valley in 2014 seems cheap. I got free wifi in all of our Costa Rican hotels last month, but in the Silicon Valley I have to pay $6/day. I get free wifi at the Super 8 in Bakersfield, but have to... More 

Was this review helpful? Yes
PlazaSuitesMgmt, General Manager at The Plaza Suites, responded to this review

Thanks for being our guest and for the time to provide feedback. The issue of paying for internet is indeed a contentious one for many of our guests, and our price point is below that of comparable hotels in Santa Clara. In addition, I would suggest you become a "Stash Rewards" member (our no-cost frequent stay program) which allows you... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Plaza Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Plaza Suites

Address: 3100 Lakeside Drive, Santa Clara, CA 95054
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Plaza Suites 3.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Cheap Tickets, Priceline, Otel, Odigeo and Tingo so you can book your The Plaza Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Plaza Hotel Santa Clara
Plaza Hotel Santa Clara
Hotel Style:
#4 Romantic Hotel in Santa Clara
#7 Family Hotel in Santa Clara
#8 Business Hotel in Santa Clara

123 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (55)
Viewed
View from room (2)
Viewed
Hotel & grounds (8)
Viewed
Dining (2)
Viewed
Room/suite (29)
Viewed
Bathroom (6)
Viewed
Pool/beach area (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Dining (8)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (5)
Viewed
Other (32)
Hotels you might also like...
Check In Check Out
Price Your Stay