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Holiday Inn Express Hotel & Suites - Santa Clara

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1700 El Camino Real, Santa Clara, CA 95050
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Holiday Inn Express Hotel & Suites - Santa Clara
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Holiday Inn Express Hotel & Suites - Santa Clara
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84 reviews from our community

Traveler rating
    30
    40
    8
    1
    5
See reviews for
13
12
7
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Japanese first
  • Any
English first
  • All months
    (84)
  • Mar-May only
    (23)
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    (26)
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    (24)
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    (11)
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Shanghai Region, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice to have spent several days staying at this hotel which is extremely wonderful for the facility. It's just let me have the feeling of staying at home. It's just near the Target supermarket which is quite helpful to get what you needs.

Was this review helpful? Yes
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Grace H, I would like to extend my appreciation to you for taking your time to review the Holiday Inn Express-Santa Clara. I am beyond ecstatic to know you felt as if you were at home and your stay was comfortable, as it is one of our goals. I am happy to know you found the Target store very... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

The staff was very friendly, the hotel was very very clean and we'll decorated. We had a king suite, good size with a coffee pot, microwave and refrigerater. the breakfast was delicious and fresh. I will definitely stay again!

Was this review helpful? Yes
Management response:

Dear guest, I would like to thank you for taking your time to review the Holiday Inn Express-Santa Clara. I am glad to know you found the staff very friendly and the hotel very clean. The staff want to make guests feel comfortable and feel at home. For convenience reasons, all our rooms have coffee makers, microwaves, and a refrigerators.... More 

Los Angeles
Top Contributor
105 reviews 105 reviews
44 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

When no other hotels in the area were available, I stayed here. I am not a fan of the Holiday Inn brand and expected a poor experience. I was delightfully surprised with the hotel. I liked that it was small and easy to navigate. The rooms were updated with a kitchenette. The bed was comfortable, room was spacious, maid service... More 

Was this review helpful? Yes
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello JamesBondLosAngeles, I would like to thank you for taking your time to review the Holiday Inn Express-Santa Clara. I am happy to know you gave the hotel a chance to accommodate you even when you are not a big fan of the Holiday Inn brand. We are very happy to know that you had a great experience at our... More 

Green Valley, California
Top Contributor
100 reviews 100 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 14, 2015

I've stayed in may HI Express hotels as the quality is usually very good for the price. This one was certainly nice inside, both the rooms and the central areas. However the area leaves something to be desired and the price was outrageous. I paid three times what I have for other HIE's in more rural areas and felt safer... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Dear Glen L, Thank you for taking the time to write a review about our hotel. While I am pleased with your positive comments regarding our room accommodations and common areas, allow me to apologize if the noise levels negatively affected your overall experience. As for our rates, it is truly not our intent to inconvenient our guest, instead provide... More 

Contributor
20 reviews 20 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 26, 2014

This is the Holiday Inn Express we're talking about, so wasn't expecting much. But the rooms are big, all the necessary facilities were provided, the breakfast more than adequate, the wifi is excellent, the beds very comfortable. Everything worked correctly. It's right near Koreatown and various Asian restaurants, happily for me, as these are some of my favorite places to... More 

Was this review helpful? Yes 1
Apple Valley, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2014

My Santa Clara U son had tendon surgery from Flag Football. Last year he had kidney stones! This Minnesota Mom flew in both times and brought him here to recover! It's VERY clean, has comfy beds, a great little breakfast, a washer & dryer, a business center & is a great location! Even with all that, it is the staff... More 

Was this review helpful? Yes 2
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Dear VanderCrew, The staff and myself would like to thank you for the kind review you have written about us. Your time and effort is very much appreciated. We are sorry to hear about your son's injury and we hope he fully recovers soon. We are very happy to know you found our beds very clean and comfy as it... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 8, 2014

The check in staff were friendly and efficient, although not particularly knowledgeable. For example, I wanted some information about the local CalTrain service but they barely knew it existed. Also, later on when, surprisingly given the location of the hotel, I reported a problem with a poor internet service connection, they immediately contacted the Internet Service provider but did not... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Dear Mazandrew433, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff being friendly and room cleanliness. However, we’re sorry we fell below your expectation regarding the internet service, noise ans air conditioning. We will address these concerns. I assure you... More 

Charlotte, North Carolina
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 6, 2014 via mobile

Recently reserved two rooms for travel pit stop before weekend leisure trip. Both rooms well kept, clean, fresh, stocked amenities and good desk staff. Rooms well planned with multiple outlets accessed easily for multiple devices, hair appliances, etc. Pleased with in-room choices of "firm" and "soft" pillows. Fairly quiet for being on the El Camino; conveniently located in Santa Clara.... More 

Was this review helpful? Yes
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Suzhos, I would like to thank you for taking your time to review our hotel. It is nice to hear you were pleased with your stay and the choices of the pillows. Every room of the hotel has double insulated windows that blocks out really heavy noise from the outside. We apologize about the alarm clock being confusing to... More 

Flemington, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 3, 2014

I checked in after a long day of travel. I wasn't happy with my room, but Melissa & Margie went out of their way to upgrade me and ensure my comfort. And they did it all very kindly, happily and always with a smile! Lovely ladies, and I will certainly stay there again!

Was this review helpful? Yes
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Ms. Patty M, I would like to thank you for taking your time to review us. We are glad you enjoyed your upgraded room. I am very pleased to hear that you found the front desk staffs kind, happy, and always smiling. We do the best we can to make our guests feel welcome and comfortable. As front desk... More 

Shanghai, China
1 review
5 of 5 stars Reviewed September 21, 2014

It was wonderful during the trip staying in holiday inn. it is near the place I visited and there are lots of restaurants there and cute swimming pool. Room was clean and food is nice. Everything was fine during the trip. thank Inn.

Was this review helpful? Yes
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