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Holiday Inn Express Hotel & Suites - Santa Clara

2.5 of 5 1700 El Camino Real, Santa Clara, CA 95050
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites - Santa Clara
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Holiday Inn Express Hotel & Suites - Santa Clara
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79 reviews from our community

Traveler rating
    28
    39
    6
    1
    5
See reviews for
13
11
7
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • Any
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  • All months
    (79)
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    (19)
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    (26)
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    (24)
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Contributor
19 reviews 19 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the Holiday Inn Express we're talking about, so wasn't expecting much. But the rooms are big, all the necessary facilities were provided, the breakfast more than adequate, the wifi is excellent, the beds very comfortable. Everything worked correctly. It's right near Koreatown and various Asian restaurants, happily for me, as these are some of my favorite places to... More 

Was this review helpful? Yes
Apple Valley, Minnesota
1 review
5 of 5 stars Reviewed November 7, 2014

My Santa Clara U son had tendon surgery from Flag Football. Last year he had kidney stones! This Minnesota Mom flew in both times and brought him here to recover! It's VERY clean, has comfy beds, a great little breakfast, a washer & dryer, a business center & is a great location! Even with all that, it is the staff... More 

Was this review helpful? Yes
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Dear VanderCrew, The staff and myself would like to thank you for the kind review you have written about us. Your time and effort is very much appreciated. We are sorry to hear about your son's injury and we hope he fully recovers soon. We are very happy to know you found our beds very clean and comfy as it... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 8, 2014

The check in staff were friendly and efficient, although not particularly knowledgeable. For example, I wanted some information about the local CalTrain service but they barely knew it existed. Also, later on when, surprisingly given the location of the hotel, I reported a problem with a poor internet service connection, they immediately contacted the Internet Service provider but did not... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Dear Mazandrew433, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff being friendly and room cleanliness. However, we’re sorry we fell below your expectation regarding the internet service, noise ans air conditioning. We will address these concerns. I assure you... More 

Charlotte, North Carolina
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 6, 2014 via mobile

Recently reserved two rooms for travel pit stop before weekend leisure trip. Both rooms well kept, clean, fresh, stocked amenities and good desk staff. Rooms well planned with multiple outlets accessed easily for multiple devices, hair appliances, etc. Pleased with in-room choices of "firm" and "soft" pillows. Fairly quiet for being on the El Camino; conveniently located in Santa Clara.... More 

Was this review helpful? Yes
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Suzhos, I would like to thank you for taking your time to review our hotel. It is nice to hear you were pleased with your stay and the choices of the pillows. Every room of the hotel has double insulated windows that blocks out really heavy noise from the outside. We apologize about the alarm clock being confusing to... More 

Flemington, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 3, 2014

I checked in after a long day of travel. I wasn't happy with my room, but Melissa & Margie went out of their way to upgrade me and ensure my comfort. And they did it all very kindly, happily and always with a smile! Lovely ladies, and I will certainly stay there again!

Was this review helpful? Yes
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Ms. Patty M, I would like to thank you for taking your time to review us. We are glad you enjoyed your upgraded room. I am very pleased to hear that you found the front desk staffs kind, happy, and always smiling. We do the best we can to make our guests feel welcome and comfortable. As front desk... More 

Shanghai, China
1 review
5 of 5 stars Reviewed September 21, 2014

It was wonderful during the trip staying in holiday inn. it is near the place I visited and there are lots of restaurants there and cute swimming pool. Room was clean and food is nice. Everything was fine during the trip. thank Inn.

Was this review helpful? Yes
Clinton, IL
Top Contributor
136 reviews 136 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed August 11, 2014

Very enjoyable stay. Staff was nice and accommodating. Very close to San Jose Airport. Room and common areas very clean. Bed was very comfortable. Breakfast was more than adequate with several hot items like eggs, bacon, sausage, etc. Of course you could go continental if needed. In the evenings there were cookies and fresh fruit available. Very close to convenience... More 

Was this review helpful? Yes
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Clinton_ILCruiser, I would like to thank you for your kind review. I am glad to know you enjoyed your stay with us. We apologize about the street noise in the morning, we get fully booked over the weekdays with business travelers but we still try our very best to accommodate guests so they do not have a room facing... More 

bangalore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

I stayed at this place for 45 days. Its located on the prime location of Santa Clara with easy accessibilty to all sorts to daily needs. Pros - Very good buffet breakfast - Comfortable location - Very well maintained rooms - Staff behavior was professional and helpful. ( But not everyone was friendly ) Cons - Laundry is overloaded. At... More 

Was this review helpful? Yes
Holiday Inn Exp... S, Hotel Staff at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello Mr./Ms. ghoomad, First of all, I would like to thank you for taking your time to review our hotel. We apologize if you found any of our staff's behavior unfriendly. Our goal is to always provide our guests with friendly and professional customer service. Since your stay of last year, we have improved in our breakfast. We added more... More 

Mexicali, Mexico
Top Contributor
80 reviews 80 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed July 31, 2014

Located near San Jose airport, this Holiday Inn is the perfect example how all Holiday Inn´s should be. Excellent service, clean rooms and facilities, great breakfast room. There are some restaurants within walking distance, and a lot more within a 5 minute drive. The only drawback is the limited parking space, that´s it. Keep the excellent work, of course I´ll... More 

Was this review helpful? Yes
Holiday Inn Exp... S, Front Desk Representative at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Hello jfernandez76, I would like to thank you for taking your time to review our hotel. The hotel staff is pleased to know you found our service excellent. We like to please our guests with great service because we want them to leave the hotel happy and make them feel as if they were at home. We apologize about the... More 

Bangkok
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 3, 2014

room is standard but i'm not sure it worth 200$ maybe that was a temporary price do to high demand on that week, i'm not sure the hotel is not that new and rooms are just standard i got a room which is right on the main road - it was a bit noisy

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Santa Clara, responded to this review

Dear Shmulik C, Thank you for writing a review about your recent stay with us. I'm truly delighted you liked our convenient location. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like to offer a sincere apology for the... More 

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Additional Information about Holiday Inn Express Hotel & Suites - Santa Clara

Address: 1700 El Camino Real, Santa Clara, CA 95050
Phone Number:
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Santa Clara 2.5*
Number of rooms: 47
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Also Known As:
Holiday Inn Express Hotel And Suites - Santa Clara
Holiday Inn Santa Clara
Santa Clara Holiday Inn
Hotel Style:
#8 Family Hotel in Santa Clara
#8 Business Hotel in Santa Clara

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