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Hilton Santa Clara

3.5 of 5 4949 Great America Parkway, Santa Clara, CA 95054
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Certificate of Excellence 2014
Hilton Santa Clara
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Hilton Santa Clara
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682 reviews from our community

Traveler rating
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    26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rocky Hill, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The entire staff I came in contact, were very friendly as well as helpful. I was treated as a valued customer. Adequate fitness center, business center, bar and relaxing lobby. I was automatically upgraded to a wonderful room with a view of the new stadium.

Review collected in partnership with Hilton Hotels & Resorts

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Davis, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a nice hotel with good access to Great America, the stadium and the convention center. The rooms, beds, and amenities are nice. The restaurant is overpriced, but convenient. This hotel makes you pay extra for wifi when you stay in a standard room, which is really sort of amazing considering it is in th middle of the Silicon... More 

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel, very kind and welcoming staff.Clean hotel. Upgraded to High floor room with Ex Lounge access, Stayed there just for one night on our way to L.A, surly will come back if near by again. You can get a full view of the Levis stadium.

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1 review
5 of 5 stars Reviewed 1 week ago

Great stay for our daughter's volleyball tourney. Upgraded to a suite with executive access. Room was large, quiet and clean. Staff was very nice and helpful. Super impressed with how quiet the hotel was!!

Review collected in partnership with Hilton Hotels & Resorts

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Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Great beds, super location, good service. If you find yourself in this hilton you will not suffer. The breakfast on the executive floor is a little limited but the restaurant buffet breakfast well makes up for that. Directly across the Levi's stadium and Citrix--what else do you need?

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San Diego, California
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

ZERO stars for this Hotel Events/Sales Management. Specifically, Jo Ann Danna - Sr. Catering Sales Manager t: 408 562 6703 I f: +1 408 562 6736 joann.danna@hiltonsantaclara.com We were all set with a contract that my company had signed and returned by the date on the contract. My team had met and organized around this contract that was drafted so... More 

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Erich S, General Manager at Hilton Santa Clara, responded to this review

Dear Shaun, I sincerely apologize for the situation that occurred. There was an unfortunate miscommunication breakdown on our end concerning the status of the contract. There is no excuse. As soon as we found out what happened our Director of Sales reached out to you to let you know we are meeting our commitment to honor the contract. Unfortunately we... More 

Sequim
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed over the holidays while visiting family. There were 2 football games during this time but hotel took awesome measures to inform and forewarn so it was not a problem. This hotel is next to Levi's stadium. Rooms were clean, hotel staff was great and went out of their way to take care of us..in room and dining. Will stay... More 

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Erich S, General Manager at Hilton Santa Clara, responded to this review

ArdyceS, we do believe that in terms of a Event date at the Stadium to much communication is a good thing! We are glad you think so also. Thank you for staying with us. Erich Smith General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice Hotel with great front desk staff. We travel at least 3 weeks a month and know what to expect. The bed was comfortable and the room was well appointed. We have Diamond status and didn't have to ask for an upgrade. Generally drinks are complimentary in club rooms or at least reasonable. We were shocked when we got a... More 

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Erich S, General Manager at Hilton Santa Clara, responded to this review

I am getting with our F&B Director. There should be a mid tier wine available in the Club Lounge. I will fix this. THX for the comment. Erich Smith General Manager More 

KCMO
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If your idea of a great hotel for business travel is no free wifi (and poor wifi in the lobby), no complementary breakfast or even brewed coffee, then this is the place for you. It's pretty, just not very functional if you like to get up and going without a lot of hassles. The location is not the best, it... More 

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Erich S, General Manager at Hilton Santa Clara, responded to this review

I was disappointed that you did not enjoy your stay. We are upgrading our WiFi to 250MBTS this month. It will also be complimentary in the Lobby and Guest Rooms. This will be a great addition. There is a Starbucks in our Lobby. The coffee is outstanding. I do hope you return. Erich Smith General Manager More 

Sydney, New South Wales, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I was here for 4 days, my stay started with the BEST service and staff, "Ravinder Kaur" made me feel like royalty she always had a BIG smile and was very GENUINE to help not only me but everyone. THE BEST.

Was this review helpful? Yes
Erich S, General Manager at Hilton Santa Clara, responded to this review

Dear Ferial, The "best" is a great comment, thank you. Ravi is also the best !!! I shared your comments with her boss. THX Erich Smith General Manager More 

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Additional Information about Hilton Santa Clara

Address: 4949 Great America Parkway, Santa Clara, CA 95054
Phone Number:
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Santa Clara 3.5*
Number of rooms: 280
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara
Hotel Style:
#1 Family Hotel in Santa Clara
#1 Romantic Hotel in Santa Clara
#3 Business Hotel in Santa Clara

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