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Hilton Santa Clara

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4949 Great America Parkway, Santa Clara, CA 95054
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775 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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seattle
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is truly a WONDERFUL hotel! We came here for an event at Levi stadium and best place to stay for an event there! Literally a nice walk to the stadium! We arrived super early in the morning and they did their extreme best to get an early morning check-in ie we got there at 8:30 and received the room... More 

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Bay Area, California
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've stayed at this hotel several times over the past few years. I recently was in Santa Clara and stayed for one night. As a gold hilton member they put me in the executive floor (8) - unfortunately we switched 3 rooms on the same floor - all with terrible noise from the AC unit (with the AC off). Finally... More 

Was this review helpful? Yes
Staff_hotel, Public Relations Manager at Hilton Santa Clara, responded to this review

Thank you, SBSBD for your repeat business over the years and your feedback. We're very sorry that an AC maintenance issue disrupted your stay, but glad to hear you were eventually relocated into a quiet room. Our engineering department has been made aware of your complaint and we are in the process of remedying the situation, and we have noted... More 

Carmel, California
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I chose this hotel because it is right next to Levi Stadium, and I wanted to be able to park, spend the night, attend the event the next day and be able to walk everywhere I needed to go. I attended the Manchester United vs. Barcelona soccer game, and the hotel was sold out. The hotel staff did a terrific... More 

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Malibu, California
Level Contributor
585 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Greeted and quickly checked into my room. Nice property & grounds After that it all fell apart and became sloppy & unprofessional. Large room-- hate a bath with a shower curtain. Room had a view of stadium. Arrived day before concerts and had a line to get into parking lot-- checking reservations etc. Big advertising of pre and post game... More 

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San Antonio, Texas, United States
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

A/C so loud that I couldn't get a decent night's sleep. Honors lounge not stocked well. Very few drinks each of my 4 nights. As a Diamond member, a major disappointment. Great location; however, will choose other hotel on return.

Was this review helpful? Yes 1
Roseville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I didn't have time to enjoy everything, but sleeping, showering and breakfast were great experiences there. I am accustomed to motels, so the Hilton was great fun. I hope to stay there again, and hopefully try more of the amenities.

Review collected in partnership with Hilton Hotels & Resorts

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Forestville, California
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My recent stay with the Hilton in Santa Clara was one of the worst hotel experiences I have ever had in my life. My boyfriend and I stayed at this hotel for 3 nights during the weekend of the grateful dead shows at Levi's stadium, it was an amazing weekend except for our accommodations. I understand that there was a... More 

Was this review helpful? Yes 4
Staff_hotel, Public Relations Manager at Hilton Santa Clara, responded to this review

Hi Emily, For the safety and security of our guests staying with us during large events at Levi’s stadium, we only allow access to registered guests, post event. This is a decision based on our experiences with large events surrounding the hotel, and the policy allows our guests to enjoy their accommodations and hotel services. We would never intend to... More 

5 of 5 stars Reviewed 2 weeks ago

I was passing by the Hilton on the way to a One Direction concert at Levis Stadium, when my 5 year old daughter realized she forgot her shoes. I called the hotel in a panic to see if they had a gift shop where I could buy some slippers. Steve Hernandez from the front desk answered my call and said... More 

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Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Every single staff member of the staff that we encountered (bell, front desk, waiters, etc.) were gracious, friendly and welcoming. I would stay there again in a heartbeat and would recommend this hotel to anyone traveling to that area.

Review collected in partnership with Hilton Hotels & Resorts

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1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the Santa Clara Grateful Dead shows. It was wonderful to have a nice room to retire to after the evenings festivities, but some of said festivities were going on until about 4am next door to me.

Review collected in partnership with Hilton Hotels & Resorts

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