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Hilton Santa Clara

3.5 of 5 4949 Great America Pkwy, Santa Clara, CA 95054
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Certificate of Excellence 2014
Hilton Santa Clara
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Hilton Santa Clara
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601 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Hilton is the only hotel chain I know that truly celebrates mediocrity. Their "rules" stand in the way of true customer service, unlike the hotel greats of Ritz Carlton or Four Seasons. Everything you encounter is strictly "average" from the rooms, to the employees, to the service. As a Hilton Honors Member, you are suppose to get free wifi in... More

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Charlevoix, Michigan
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night a couple of weeks ago, after a night flight into SFO, on our way to Big Sur. Told them it was our honeymoon (true story), and they went way out of their way for us. Room upgrade, beautiful champagne and strawberries, towels made into the shape of swans, etc. LOVED IT! Really enjoyed the "best... More

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gorgeous hudson valley
Top Contributor
143 reviews 143 reviews
95 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Flew in for a game and even though the hotel looked close to the stadium, I was skeptical....but, not anymore! The stadium is literally a 4 minute walk from the hotel. The hotel is new and has 8 floors. We stayed in room 721 and our view was of the stadium parking lot-on game day it was fun to see... More

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Rochester, New York
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel during a business trip in July 2013. It is a beautiful and clean hotel. The bed is super comfortable and I slept very well. I stayed on the Executive Floor and had access to the Executive Lounge with my room key. It was quiet in the lounge, which was continuously replenished with hot coffee and snacks.... More

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Honolulu, Hawaii
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If you are planning to attend a game at the new Levi Stadium and you live far, this is a very convenient hotel. Relax and no worries about parking. We upgraded and requested a room with a view of the stadium. Traveling from Hawaii to attend a 49er game we weren't too familiar with the new Levi Stadium. The staff... More

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Oakley, California
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

To complete our family reunion weekend, we rented four (4) rooms at the Hilton Santa Clara. From the moment we entered the lobby, we were greeted from the reservation desk. Our bell hop Andy immediately brought out the luggage rack and placed our luggage, bags and souvenirs on the cart. He put all the right luggage in the right place... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Room is clean. Bed is good. Shower pressure is so so, but heats ok. Two free [Nestle] bottles of water in the room, replenished daily, which is great and should be standard for any hotel. Paid Wi-Fi is a bummer, ridiculous. Breakfast not included, actually expensive. Parking is ok. In-room dining is ok.

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San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel for the Levi Stadium proximity. It did not disappoint. A short walk and you're at the Stadium. The room was basic, but comfortable.It included a small refrigerator. The surprise was a nice reception and breakfast on the Honors Floor. The staff especially housekeeping went out of their way to make a very pleasant stay.

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Boise, Idaho
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is close to the stadium, convention center and Si Valley, and Great America. The staff is polite and the hotel extremely clean. I found the food a bit meh... For the price I had hoped for a bit better. Eggs were overdone and toast soggy as breakfast. Room service was good however for appetizers. There is no where... More

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La Mirada, CA, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel during a 49ers game. The morning of the game, the hotel offered a fun tailgating experience. After the game, the lobby remained festive with large projector screens displaying the evening NFL game. A good time for visiting football fans!

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Santa Clara

Address: 4949 Great America Pkwy, Santa Clara, CA 95054
Phone Number:
Location: United States > California > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Santa Clara 3.5*
Number of rooms: 280
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara

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