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All 61 Santa Barbara hotels

Holiday Inn Express Santa Barbara

2.5 of 5 Hotel   |   17 W. Haley Street, Santa Barbara, CA 93101
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Ranked #23 of 61 Hotels in Santa Barbara
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495 reviews from our community

Traveler rating
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    64
    25
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113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

A one night stay with my 3 girlfriends to show them Santa Barbara. Was pleasantly surprised to see how clean the hotel was. Great location to State St. Didn't have to move the car for anything. Wonderful staff and very accommodating. Beds and pillows were so comfortable. Great lighting in the bathroom but no make up mirror,😒 I thought the... More

Was this review helpful? Yes
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear 5starG, Thank you for taking the time to review our property! I'm happy to hear that you enjoyed your stay and that you were able to explore the city by foot. We hope to see you next time your travels bring you to Santa Barbara! More

Fremont, Ohio
Senior Contributor
37 reviews 37 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 3 nights for a destination wedding for close friends. The Rooms were a bit small but the beds were very, very comfortable . The bathroom was small too. Service was excellent. Location tremendous for access to State Street shopping and food. Nights were very quiet. Parking services were over priced--paid for parking but no valet. Breakfast was continental and... More

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Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear JosephatFremont, Thank you for taking the time to review our property. We appreciate the feedback and are happy to hear that you enjoyed our location! We hope to see you next time you visit Santa Barbara. More

Toronto
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights, in August and didn't have to use the car at all. We walked everywhere. The front desk staff was very friendly and helpful. The room was a decent size, with 2 queen beds and 2 windows. It had a fridge (with a small freezer), a small table and chairs. This hotel is a registered historic property... More

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Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear GoGetter0719, Thank you for taking the time to comment on your recent stay with us. We always appreciate reading feedback from guests and are glad to hear that you had the opportunity to relax on our balcony. We hope to see you next time you are in the area! More

Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Sitting on the first floor terrace enjoying the cheese and wine. If you are expecting a five star gourmet experience then you will be disappointed, if you are expecting a value for money glass of wine and cheese the you should be happy. Very relaxed, clean, efficient hotel. Great beds, good breakfast. Good choice for Santa Barbara.

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Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Martin G, Thank you for the positive comments. I'm happy to hear that you had the opportunity to relax on our balcony! We hope to see you next time your travels bring you to Santa Barbara. More

Phoenix, Arizona, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Reunited with college girlfriends for a Santa Barbara weekend. Staff at hotel was very friendly. Jonathan acted as a personal concierge -- very professional and knowledgeable. Great location and value! Thanks Jonathan for making our vacation fantastic!

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Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Pam I, Thank you for taking the time to review our hotel. I'm happy to hear that our staff was attentive throughout your stay, they always appreciate reading the positive reviews. We hope to see you next time you are in the area! More

Charlotte, North Carolina
Top Contributor
103 reviews 103 reviews
103 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The best thing about this property is its location, just steps from State Street. It's convenient to a number of quality restaurants and shopping (though sadly fewer boutiques and more national chains than I recalled from a previous visit) as well as some landmarks. The hotel is on the national historic register and does have some charm but not enough... More

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Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Charlotte, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior. It sounds like we fell below your expectations. We do provide our guests with a welcome letter upon check-in listing the extra amenities we offer. These include complimentary bike rentals, complimentary pool and gym passes, complimentary... More

San Diego, California
Top Contributor
296 reviews 296 reviews
54 hotel reviews
235 helpful votes 235 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Took the train out of Solana Beach. Easy for us since Solana Beach is right next door to where we live in Encinitas, Ca. Got off at train station in Santa Barbara, and walked a short distance to our hotel. Had a nice small pool, the front desk was helpful, and always with smiles. As platinum members we received a... More

Was this review helpful? Yes 1
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Dave92024, Thank you for taking the time to comment on your stay with us. I'm happy to hear that you enjoyed your room and your stay with us. We hope to see you next time you visit the area. More

CT
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2014

Very pleasantly surprised by this Holiday Inn, very quaint hotel located yards away from all the shops and restaurants. Beach was blocks away and we ate on the Pier, 1st place on right as you walk out. Girls did a late day paddle boarding at beach as we watched the seals swim by...very cool stop from Cambria on our way... More

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Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear ExtendedVacation, Thank you for taking the time to comment on your stay with us. I'm glad to hear that you enjoyed your trip and had the opportunity to spend time on our balcony. We hope to see you next time your travels bring you to Santa Barbara. More

Temescal Valley
1 review
5 of 5 stars Reviewed August 19, 2014

This is a great place to stay! We go up for the Santa Barbard Golf tournament every year and this is ideally located by great restaurants and bars. Kim, the Front Office Mgr, did a great job of solving some unusual requests we had. We will stay again. Thanks Kim!

Was this review helpful? Yes
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Todd D, Thank you for the kind words and positive review. It's always nice to hear feedback from our return guests. We look forward to your next stay with us! More

Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 16, 2014

Bad start as the hotel reception did not smell good at all. The room itself was via an alley to the parking lot, but actually was fairly ok, though was about 8-10 feet from the parked cars. The bathroom didn't have a great feel, but everything worked, and the shower was actually ok. Now the bad news - the walls... More

Was this review helpful? Yes
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Steve B, It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Although our location is great for exploring... More

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Additional Information about Holiday Inn Express Santa Barbara

Address: 17 W. Haley Street, Santa Barbara, CA 93101
Phone Number:
Location: United States > California > Santa Barbara
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Santa Barbara 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Santa Barbara Hotel Santa Barbara
Holiday Inn Santa Barbara
Santa Barbara Holiday Inn
Santa Barbara Hotel

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