We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Santa Barbara

Hotel website
Hotel deals
17 W. Haley Street, Santa Barbara, CA 93101
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Santa Barbara
Professional photos View all
Browse nearby
Holiday Inn Express Santa Barbara
Add Photo Write a Review

553 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    203
    237
    73
    31
    9
See reviews for
128
208
29
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (553)
  • Mar-May only
    (128)
  • Jun-Aug only
    (176)
  • Sep-Nov only
    (155)
  • Dec-Feb only
    (94)
All months
Lewisville, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Though we stayed for one night only, we enjoyed out stay here. The room was small, but very clean. The bed was very comfortable - slept like a baby! Bathroom was very clean. Breakfast was very fulfilling! Hotel is close to restaurants and a few blocks walk to the beach. Would definitely stay here again if our travel brings us... More 

Was this review helpful? Yes
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear 1923NK2013, Thank you for your fantastic review, we greatly appreciate it! We are happy to hear you slept well, enjoyed breakfast, and were able to make use of our central location. We also recommend taking out one of our complimentary cruiser bikes to take in the sights! We hope to host you in Santa Barbara again! Happy travels! More 

San Luis Obispo, California
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Our second time to stay at this hotel. It is in the perfect location for walking in Santa Barbara. The rooms are very nice and the staff is super friendly and helpful. (Douglas the manager was extremely helpful.) The only suggestion is that they need to get newer mattresses. It wasn't horrible but definitely not new.

Was this review helpful? Yes
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Kimberly S, We are pleased we could welcome you back to town again! Thank you for your great review on our central, downtown location and your kind words about our staff. I am sorry to hear you were not entirely comfortable on your mattress; we are constantly rotating in new mattresses to keep our guests cozy. We hope to... More 

Sacramento, California
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel with historic charm, and very convenient location. It is at the corner of the State street which is lined with shops and restaurants. Easy walk to the pier or take a shuttle. Rooms are on smaller side but I loved their character. Parking is on both side of the hotel but parking area on the "State Street" side is... More 

Was this review helpful? Yes
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Tulika_sac, Thank you very much for the great feedback! We enjoy hearing that our guests appreciate our historic ambiance and are able to make good use of our central location. We also recommend taking out our complimentary cruiser bikes to explore downtown and the beach. We hope to welcome you back to Santa Barbara again soon! More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staff members were very helpful! No toothbrushes, no problem! They provided toiletries that we had accidentally left at home. The hotel also had free bike rentals!! We were given a map and great tips on where to explore! We had a great time!!

Was this review helpful? Yes
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear she_ventures, Thank you very much for the great review! We are very glad to hear you enjoyed your stay and were able to get out and explore Santa Barbara on our bikes! We hope to host you back in Santa Barbara again! Happy travels! More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Overall - acceptable. First floor room that suffered from much traffic along the hallway, not to mention the elevator. Valet was pleased to offer me the keys to a BMW on departure (rather than my rental) which I'm sure would have left the owner less than impressed!! Breakfast was fine and staff were pleasant. Acceptable ... Just.

Was this review helpful? Yes
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Jim D, We appreciate you taking the time to leave feedback on your stay; we are sorry to hear you were not more pleased with your room. For the future, please know that the front desk associates as well as our over-night security is happy to respond to any noise complaints. I am disappointed to hear that the valet... More 

Los Angeles, California
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I read another review calling this an "interesting hotel" - and that would be about right. It's near the corner of Haley & State Streets, so the location is ideal if you're looking to head downtown. Check-in was the furthest thing from a breeze. I don't blame the hotel staff, I blame my company's travel department. Such a fiasco. That... More 

Was this review helpful? Yes 2
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear MissesJai, Thank you very much for taking the time to leave feedback on your recent stay with us. I am sorry to hear about the mishap at check-in, but glad our front desk team was able to get you set up and on your way. Our interesting set up stems from our historical origins; prior to the 1925 earthquake... More 

Santa Margarita, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for one night after a surgery . The hotel was great , loved the poms , clean . bed was decent and semi comfy . the younger girl at the front desk was very sweet :) yummy breakfast and perfect walking distance to downtown :) parking is ok cost to much but that's santa barbara for ya... More 

Was this review helpful? Yes 1
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear daniellapea21, Thank you for the great review of our hotel; we are all so glad you enjoyed your stay. We hope your healing process post-surgery is going well. We hope to welcome you back to town on a better occasion! Thank you again for staying with us. More 

Kinston
Level Contributor
74 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay in Santa Barbara for several days visiting a relative who is a Physics Grad student there. We have found this hotel to be a good base for visiting the area. Typical holiday inn breakfast, clean room, good people. It has good access to a variety of restaurants on State Street an a wonderful farmer's market on Tuesday. Request... More 

Was this review helpful? Yes 1
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear DonKinston, Thank you very much for taking the time to leave a valuable review on our hotel. We are glad to hear you enjoyed your stay and were able to get out and explore. Next time, we recommend taking out our complimentary cruiser bikes. We look forward to welcoming you back to Santa Barbara again! More 

Melbourne
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very handy yo State Street and 5 min walk to pier. Shopping sightseeing and entertainment all very close. Hotel is a heritage property, room was smallish but OK. Friendly staff. Quiet and comfortable nights sleep

Was this review helpful? Yes 3
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear FrankieMyLinh, We appreciate you taking the time to review your recent stay with us. Thank you for leaving detailed feedback on our central location, staff, and historic hotel. We hope you enjoyed your time exploring Santa Barbara and we hope to welcome you back to town again! More 

Hemet
Level Contributor
77 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed May 31, 2015

We arrived early and had to wait until 3 for a room. The hotel was supposed to send me a text when the room was ready, never got one. When I checked in I was told I would have to pay 14.00 a night for parking instead of the 12.00 I was quoted, I showed a receipt and they just... More 

Was this review helpful? Yes 2
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Jim M., Again, thank you for taking the time to review our hotel on both Trip Advisor and Yelp. Being 4 blocks from the Amtrak station and in the downtown area of Santa Barbara is a great convenience for many of our guests; we do hope you were able to get out and explore State Street and the beaches.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

127 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (91)
Viewed
View from room (6)
Viewed
Hotel & grounds (26)
Viewed
Dining (2)
Viewed
Room/suite (18)
Viewed
Bathroom (10)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Bathroom (3)
Viewed
Room/suite (15)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (10)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay