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Holiday Inn Express Santa Barbara

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17 W. Haley Street, Santa Barbara, CA 93101
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Holiday Inn Express Santa Barbara
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Holiday Inn Express Santa Barbara
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523 reviews from our community

Traveler rating
    196
    222
    71
    26
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good location in downtown Santa Barbara. Very friendly staff, easy parking (less than $20 per day which is reasonable) and good free breakfast. It is a converted old building so the rooms are a bit odd shaped. The decor and furnishings are tired and they really could use to remodel. Biggest complaint is the same as others - if you... More 

Was this review helpful? Yes
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear CLEBob, Thank you for taking the time to comment about your recent stay with us. I'm glad to hear that overall your trip to Santa Barbara was enjoyable. We are in the process of renovating our guest rooms, by adding new curtains, bed skirts, carpet, and some of the furniture. I apologize if street noise was an inconvenience during... More 

Eagle River, Alaska
Contributor
19 reviews 19 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

If all you want is a good, clean and comfortable room in the heart of Santa Barbara, this is your place. Prices are very reasonable for the area (they even honor government travel rates on occasion). Staff are also very helpful and courteous. In fact, the staff gets five stars from me for 1) finding me food and coffee well... More 

Was this review helpful? Yes 1
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear StephenGray_260, Thank you for taking the time to review our hotel. I'm glad to hear that our staff was helpful and that your group enjoyed your trip to Santa Barbara. I apologize for any inconvenience you may have experienced due to street noise. For your next stay, we do accept requests for rooms away from the street. Thank you... More 

Frisco, Texas
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just got back from Santa Barbara and we stayed at this hotel. We breezed through check in and were given a 2nd floor room. The room was very cute with a red brick wall and 2 beds. For some reason I didnt take a picture before we messed it all up. Shout out to Jonathanat the front desk, for... More 

Was this review helpful? Yes 1
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear CBunches, Thank you for taking the time to review your stay with us. I'm happy to hear that you enjoyed your stay and our location. I apologize for any noise during your stay, we do have security on property at night to ensure that guests are respectful of other travelers. I also apologize for any issues you may have... More 

Carmel, California
Top Contributor
83 reviews 83 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Centrally located with nicely appointed and clean rooms. If you are stuck in rooms 111 - 115 (and likely the 200 series rooms above) you will be subjected to excessive street noise and conversation, loud at times, since these rooms are essentially in the downtown traffic flow. The result was a significantly less than acceptable nights "rest".

Was this review helpful? Yes 1
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Jim W., Thank you for taking the time to share your comments. I'm glad to hear that you were pleased with your room. I apologize for any noise disturbances during your stay. We have met with our security staff and they have made it a preference to spend more time in front of the building to deter people from... More 

Lodi, Wisconsin
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Nice old hotel in a perfect location for a short stay in SB. The only drawback was that it was loud. There was loud music coming from somewhere nearby and a screaming baby in the next room. The room itself was comfortable...pretty typical Holiday Inn Express but in an historic building which was kind of cool.

Was this review helpful? Yes 1
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Kelly H, Thank you for taking the time to comment on your recent stay with us. I'm glad to hear that you enjoyed our location and your room. I apologize for any noise that may have occurred during your stay, we have discussed this issue with our security staff. We hope to see you next time your travels bring... More 

Sunnyvale, California
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 19, 2015

We went to Santa Barbara for the long weekend, and this was the perfect hotel to stay in. It had the perfect location, and great amenities. Its not the hotel for everyone, but decide for yourself what is important. Location: - This is the best aspect of the hotel. We brought our bikes (although we found out later there are... More 

Was this review helpful? Yes 2
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear 0eus0, Thank you for the extensive review on your stay with us! I'm glad to hear that you enjoyed your visit to Santa Barbara and that you were able to walk and bike to most of your destinations. We always appreciate feedback from guests and hope to see you next time you are in the area! More 

Burlington, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

If you love California's Mediterranean warm climate in winter and moderate in summer, plus beauty, quaint coastal site seeing and fun shopping, Santa Barbara is the town and the place to stay down town is the Holiday Inn Express.

Was this review helpful? Yes 1
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Stevo1936, Thank you for taking the time to review our hotel. I'm glad to hear that you enjoyed your stay with us and had a chance to soak up the Santa Barbara sunshine! We hope to see you next time your travels bring you to Santa Barbara. More 

San Clemente, California
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 6, 2015

I would have given this hotel a 3.5 had that been an option and I think it could be a 4 if I had known a few things before I arrived. The good things: The location was ideal. People who want to visit a wine bar/pub can walk straight back without a car. The hotel offers parking ($15 a day... More 

Was this review helpful? Yes 4
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Robyn S, Thank you for taking the time to comment on your recent stay with us. I'm happy to hear that our staff was helpful and that our location was ideal for your travel. I apologize if the location of the room was inconvenient. For future reference we do take requests for rooms on our higher floors. I also... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 14, 2015

Stayed here for 4 nights in January. Clean rooms, cozy and within walking distance to shopping, dining and local brewaries. I found that it was easy to get around by foot,and felt ver safe to walk around day and evening. Beaches were near by and was able to enjoy some time out during the day. Just relaxing and finishing up... More 

Was this review helpful? Yes 3
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear nmgal71, Thank you for taking the time to comment on your recent stay with us. I'm glad to hear that you were able to walk to the local shops and restaurants downtown and that you had to opportunity to visit our wine reception. We hope to see you again soon! More 

Ojai, California
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2015

We have had the pleasure of staying at this very non-typical HI-X several times over the last 10 years. It is the only place we stay in Santa Barbara. Staff are consistently friendly and helpful. Location -- less than a block from State Street, easy walk to Stearns Wharf/waterfront -- could not be more convenient. The charm includes its history,... More 

Was this review helpful? Yes 2
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Ro E, Thank you for taking the time to review our hotel. We always appreciate feedback from our repeat guests and I'm happy to hear that our staff is accommodating. We look forward to your next visit to Santa Barbara! More 

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