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Holiday Inn Express Santa Barbara

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17 W. Haley Street, Santa Barbara, CA 93101
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Holiday Inn Express Santa Barbara
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Holiday Inn Express Santa Barbara
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540 reviews from our community

Traveler rating
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    71
    29
    9
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125
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58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sewell, New Jersey
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Holiday Inn Express while taking a train ride from San Diego to Seattle. The hotel is a short walk from the station and the staff at reception was very friendly. There is a great restaurant named Joes Café just outside on the main street. The breakfast at the hotel was also very nice. The best part... More 

Was this review helpful? Yes
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear eddyd263, Thank you for taking the time to give valuable feedback on your stay with us. We are happy to hear you enjoyed the location, Joe's Cafe on State Street, the complimentary hot breakfast, and were able to explore downtown, the harbor, and beach. We look forward to welcoming you back to Santa Barbara next year; happy travels until... More 

Henderson
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was comfortable and convenient and the desk clerk recommended several VERY good restaurants, including a B-B-Que back up the road that was incredible...and fair warning...only order one meal for every 2 persons and you just MIGHT not have any leftovers.

Was this review helpful? Yes
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Richard V, Thank you for the fantastic feedback on your stay. We are so happy to hear you enjoyed our dining recommendations and were able to make it back to historic Cold Springs Tavern. Santa Barbara has much more to see; next time we recommend exploring the Funk Zone for some art and wine tasting or taking one of... More 

Surrey, Canada
Top Contributor
56 reviews 56 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

room may have been on the smallish side, wifi a bit iffy, and a tad noisy due to the next door bar having late hours, 2 am!! BUT, so very glad that we stayed here!! Very easy walk to everything!! Staff were very friendly and helpful! No real facilities on site, but you can ask for free-passes to a gym,... More 

Was this review helpful? Yes
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear silveyrsue, Thank you for taking the time to leave a great review on your stay with us. We are happy to hear you enjoyed the Spectrum gym passes, the balcony, and our non-stuffy location. Our staff loves to hear their work is appreciated. We hope to host you in Santa Barbara again; happy travels until then! More 

Clayton
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Housekeeping banging on doors at 8am on Sunday? ! What's up with that? No eggs at breakfast 20 minutes before scheduled end because "I would have to cook them. (!)" Small rooms. Old bikes. Noise carried through ceiling every time upstairs moved or used toilet.

Was this review helpful? Yes 1
Kim S, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear kjm987, Thank you for taking the time to leave feedback on your recent stay with us. I am sorry to hear you were not completely satisfied with your stay. We are happy to hear that you enjoyed the location and hope you were able to explore the beautiful downtown Santa Barbara area. We do hope to welcome you back... More 

Green Bay, Wisconsin
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is a real gem. The hotel was originally Hotel Virginia and was built in 1916. the hotel was very clean and had lots charm. The beds and pillows are the most comfortable we have ever had in a hotel. Their breakfast surpasses most you would order in a restaurant and be sure to try the fresh made pancakes.... More 

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Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear mrenn468, Thank you for taking the time to comment on your recent stay with us. I'm glad to hear that you enjoyed your stay and that the bed was comfortable. We always appreciate when guests take the time to provide feedback. We hope to see you next time you visit the area. More 

Northern New Jersey
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The public areas and rooms are a charming mix of contemporary comforts and historic touches, such as the brick wall in my room. The bathroom was on the small side by contemporary standards, but it included a full tub and shower and was sparkling clean. The location is ideal, right off of State Street, and an easy walk to both... More 

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San Diego, California
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location as it is only a block off State Street and closer to the Pier. The property was very clean (rooms & public spaces), the Staff was helpful and always available, extensive morning breakfast, nice outside balcony for guests to enjoy, hosted social hour (check days & times) and if you like small, historical, boutique properties...you won't be disappointed.... More 

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Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Virginiart, Thank you for taking the time to comment on your recent stay with us. I'm glad to hear that you enjoyed your stay and that you were able to walk around downtown. We hope to see you next time you visit Santa Barbara! More 

1 review
1 of 5 stars Reviewed April 22, 2015

Unjustified expensive old, dingy, musty hotel with old rooms. Supposedly a historic hotel but simply dark, dirty, and mildewed. Rooms musty and dark and very tight. Would not hang anything in the wooden "closet" which reeked of mildew and mold. Entire room and bathroom tiny and tight. Lots of traffic noise from the street. Morning breakfast was limited and not... More 

Was this review helpful? Yes
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Jan M, Thank you for taking the time to provide feedback on your recent stay. I apologize for the inconveniences you experienced during your stay. I have spoken to both our maintenance and housekeeping departments about the smell in the closet. I have also spoken with our breakfast bar attendant about restocking breakfast items. Again, I apologize that we... More 

Munich, Germany
2 reviews
5 of 5 stars Reviewed April 21, 2015

Great location for the beach as well as shopping area. Clean, well appointed rooms. Entrance hall and rooms are well decorated in keeping with spanish style. The staff is extremely friendly and helpful, a special thanks to Jonathan for making us feel very valued and his insider tips where to go.

Was this review helpful? Yes
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear Astrid B, Thank you for taking the time to review our property. I'm glad to hear that you enjoyed our location and your room. Thank you for taking the time to mention our staff, it is always motivating to hear positive comments from our guests. We hope to see you next time you visit the area! More 

New Jersey
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 19, 2015

One of the best things about Santa Barbara is after your drive there, you can park your car and walk or ride a bike everywhere. This hotel is located steps to the main strip, State Street. So it is not hidden, it is located where everything is happening. The street is busy. It is not New York busy but there... More 

Was this review helpful? Yes 1
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review

Dear valeriemable, Thank you for your comprehensive review! I'm glad to hear that you enjoyed your stay and that you were able to walk most places downtown. We hope to see you for your next trip out to Santa Barbara! More 

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