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El Encanto by Orient-Express

5.0 of 5
800 Alvarado Place, Santa Barbara, CA 93101 (Formerly El Encanto Hotel & Garden Villas)
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El Encanto by Orient-Express
Ranked #2 of 61 hotels in Santa Barbara
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43 reviews from our community

    Trip type
Traveler rating
    34
    6
    3
    0
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Date Rating
St. Helena, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 22, 2013 NEW

Pet Stay. We travel with Edward Bear and that is where I will begin. El Encanto upon arrival had a nice looking dog bed and dishes ready in the room. Shortly after we were in our room a knock at the door and a special letter addressed to Special Pet Guest and welcoming dog cookies called Lucky Duck by Polkadog... More

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Atlanta, GA
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

Had drinks one saturday afternoon between a wedding ceremony and the reception. we sat inside but all of the doors were open so we got to enjoy the beautiful view and fresh air. the bartenders were great -- excellent service, delicious drinks. great bar menu with a wide variety. loved the atmosphere. would definitely go back.

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See 3 more reviews by lel7176 for Santa Barbara
Orange County CA
Top Contributor
81 reviews 81 reviews
37 hotel reviews
Reviews in 46 cities Reviews in 46 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

As repeat visitors, we were anxious to stay at El Encanto after the seven year renovation by Orient Express. We spent the weekend in one of the cottages and were pleased to see that the old main dining structure looks the same, but was rebuilt from the ground up and that the lovely pergola was taken apart brick by brick... More

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See 2 more reviews by Trisha21 for Santa Barbara
Malibu, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 21, 2013 NEW

My wife and I just spent three nights at the El Encanto. My understanding is that the hotel was closed for eight years and just opened after a $135M renovation. The hotel and the grounds are absolutely beautiful. We had a one bedroom bungalow which was tastefully decorated. The main dining area offers a terrace that offers fantastic views of... More

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Los Angeles, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

We had a truly WONDERFUL BRUNCH today at the newly renovated EL ENCANTO in Santa Barbara, it was excellent in every way, if you were looking for 'the' place to celebrate a special occasion, believe me when I tell you, THIS IS THE PLACE. This hotel is all about its famous view, as its perched high above SB in the... More

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Los Angeles, California, United States
1 review
5 of 5 stars Reviewed May 19, 2013 NEW

Beautiful place to get away. You have the option of good food and entertainment or total seclusion and quiet, comfortable rooms. The view is great and the service outstanding. I wish I could have stayed longer. Will definitely make the stop next time I am passing through the Santa Barbara area.

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Los Angeles
Top Contributor
111 reviews 111 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed May 17, 2013 NEW

I was here in May. The hotel is beautiful. It is perched on a hill overlooking the town and on to the ocean. The massive redo of the hotel is evident because the grounds and bungalows and main building are all perfect in California beach styling. My bungalow was generously large with a big bathroom. There was a push button... More

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Laura M, General Manager at El Encanto by Orient-Express, responded to this review
May 18, 2013

Dear busyflying, Thank you for staying with us and providing such a lovely and descriptive review of our attributes and amenities. We really do hope you will visit again and hope that we can earn a five star next time! Best wishes, Laura M More

Los Angeles
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 16, 2013

Spent the weekend and found the new improved El Encanto as very comfortable. Rooms were nice but poorly laid out. Spa was nice but hard to find. Massage was very good. Overall thought bar and food were over priced. Lots of staff in restaurant who were mostly warm and capable but senior management we experienced had attitude. Food was ok,... More

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Laura M, General Manager at El Encanto by Orient-Express, responded to this review
May 18, 2013

Dear Stoney89, So glad you were able to experience our spa and restaurant during your stay. We do believe we have a fair price in keeping with other establishments of our caliber and the type of cuisine we are offering. We certainly will keep an eye on our prices so as not to be unrealistic. Thank you for your feedback,... More

Lompoc, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 13, 2013

Grounds are small but beautiful, swimming pool area is very small as well, and no hot tub to enjoy at night which was a bummer. Service at the pool was not up to par with 5 Star. We requested water in which case was never delivered nor was an apology offered. Our highlight was utilizing the bikes the hotel offers... More

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Laura M, General Manager at El Encanto by Orient-Express, responded to this review
May 18, 2013

Dear MsWG, Thank you for your feedback, it is wonderful to hear your overall experience was so good! We have added staff at our very popular pool to make sure we are accommodating all needs there, I do apologize that you did not receive water in a timely manner during your stay. With a little over 7 acres of gardens... More

newtown
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 12, 2013

We only came here with friends for pre dinner drinks but the service and the great view up high over Santa Barbara was one of those moments that you never forget, maybe on our next visit to Santa Barbara we will stay in this hotel.

Was this review helpful? Yes 1
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Additional Information about El Encanto by Orient-Express

Also Known As:
El Encanto Hotel And Garden Villas
Address: 800 Alvarado Place, Santa Barbara, CA 93101 (Formerly El Encanto Hotel & Garden Villas)
Phone Number:
Region: United States > California > Santa Barbara
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Kids Activities Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Santa Barbara
#5 Family Hotels in Santa Barbara
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
This iconic hotel has been meticulously restored to capture all the romance and glamour that has spanned nearly 100 years. 92 California-styled bungalows dot the lush grounds which feature seven-acres of landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Modern additions like the expansive outdoor swimming pool and a boutique spa will enhance the El Encanto journey for today’s luxury-seeking guest. El Encanto’s charming setting atop a commanding hilltop perch offers the ultimate secluded retreat, creating an eclectic and authentic ambiance for romance and rediscovery. ... more   less 
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El Encanto by Orient-Express
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