Best thing about this hostel was the staff, *extremely* nice and helpful, especially the guy who checked me in. Nothing too much trouble. It's only a 5 minute walk down to the beach, and the railway station is right opposite. I stayed in a private room with an en-suite, pretty basic. Could have used a bit more furnishing, I know... more

This place is a nightmare! Dirty room, awful service and the most impolite staff I have ever experienced! We booked a room at the Haley Cottages and had to check in at this hostel. Although even having received an extra reservation confirmation they told us the cottages were not available anymore. They offered us a private room at the hostel... more

I was really shocked to read the reviews this hostel has. I have done an awful lot of travelling in the past few years and can honestly say that I totally fell in love with this hostel-it IS the best I've ever stayed in. The staff are hilarious, the atmosphere is very laid back and welcoming and all the guests... more

santa barbara was a lovely place and the hostel had a brilliant location - v close to the beach. our first problem was one very unhelpful staff member who when we tried to check in asked us to "come back later" as he had been working since 6 and was tired (it was lunchtime). we thought it was a bit... more

I made a reservation for my 10 year old son and myself on-line. After checking in early in the evening of the 23rd and spending an hour or so at the site I decided not to stay there and left despite the check-in person telling me that the manager was very unlikely to refund the approximately $120 dollar charge to... more

A friend and i stayed here for 3 nights in June, it is the only hostel in Santa Barbara and they take full advantage of it. First the good parts - it was generally clean - thats it. The rooms are tiny and the backpackers are shoved in like sardines there are 12 ppl per room and no room for... more

My wife and I stayed here in a private room. For the money I was pretty disappointed. We did have a private room with a bed (they provided bedding, towels, and some little soaps), night stand (with a little hot water maker), and tiny TV (no cable, just antenna). There was no room for much else (our bag took up... more

I stayed in a private room, alone...well, for my surprise I wasn't alone, I had bed bugs as company for the night. The sheets smelled bed, and had stains all over it, disgusting. I simply didn't sleep that night, I was disgusted. Then the girls changed me to another room, they were very nice. But this other room was also... more

Service was extremely slow, and there were bed bugs in our private bed. Seriously, just get rid of the mattresses and get new ones. Extermination doesn't work, clearly. When I informed the people at the front desk about the bed bugs and about the fact that my friend was COVERED in bites, she merely looked at me like, "So what... more