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Hotel Indigo Santa Barbara

3.0 of 5 121 State Street, Santa Barbara, CA 93101
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Hotel Indigo Santa Barbara
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Hotel Indigo Santa Barbara
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281 reviews from our community

Traveler rating
    121
    104
    34
    19
    3
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36
144
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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colorado
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

Great Euro style hotel with excellent location close to beach and warf. Parking was easy and staff was overly nice and courteous, especially Ernesto who took 15 mins to talk about all the sites close to the hotel. Expected the smaller room and they delivered, I'm used to Euro travel, outdoor patio was perfect for reading and very comfortable with... More 

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Newport Beach, California
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 19, 2014

The hotel is sleek and modern inside, with a great location off State Street. The rooms are very small but comfortable. The shower is barely big enough for one average sized person. For one or two nights, it's great. Opening the patio door will alleviate any claustrophobia, and they are pet friendly.

Was this review helpful? Yes 1
Sunshine Coast, Canada
Top Contributor
68 reviews 68 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 18, 2014

I liked this hotel. Was booked here for a business trip, and it suited my was a solo traveler, the size of the room was not that big of an issue, but I could see it being challenging for a couple. The hotel bar/restaurant was great, and the front desk staff was excellent. I would stay here again, but would... More 

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Amanda L, Guest Relations Manager at Hotel Indigo Santa Barbara, responded to this review

Dear Bnohr, Thank you for the review of Hotel Indigo’s style, location, and amenities! We’re happy to be a nice fit for your business travel style. I was very sorry to read your comments regarding the cleanliness of your room. This is far from the high standards of cleanliness we commonly maintain and take pride in; the appropriate department has... More 

Toronto, Ontario
Top Contributor
101 reviews 101 reviews
34 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed November 13, 2014

This hotel was well located - very close to the beach, central part of Santa Barbara and the Funk Zone with it's wineries and galleries. The design was hip, picking up on the arts and culture theme of the Funk Zone. It's a sexy little hotel. My main concern with this hotel - and why it rated quite poorly -... More 

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Amanda L, Guest Relations Manager at Hotel Indigo Santa Barbara, responded to this review

Dear interpolation, Thank you for taking the time to leave us feedback regarding your stay at Hotel Indigo. Our historical building is from the early 1900s and contributes to the many unique quirks of the modernly designed boutique hotel, one of them being the compact room design. For the comfort of our guests we advertise both the dimensions/small ecological footprint... More 

Ancaster, Canada
1 review
5 of 5 stars Reviewed November 8, 2014

The room was small but clean.The service was excellent. Alexis, one of the receptionists, was so knowledgeable and oh so friendly! We would certainly stay again. The location is close to the beach and the downtown. Landmarks are close as well and if you are energetic you could walk to the courthouse and Mission!

Review collected in partnership with this hotel

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Amanda L, Guest Relations Manager at Hotel Indigo Santa Barbara, responded to this review

Dear Hazel, It was our pleasure to welcome you as our guests at Hotel Indigo. Alexis was pleased to be mentioned and enjoyed giving recommendations on areas to explore in Santa Barbara. Thank you for the wonderful review; we look forward to seeing you on your next trip! More 

Senior Contributor
47 reviews 47 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 1, 2014

I agree with other reviewers the rooms are very 'boutique" small. I was there alone and struggled to open my case and still get to the side of the bed, traveling as a couple would be very tight. The trains are very very loud and which makes sleep a challenge. I must admit the general decor and the fact everything... More 

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Amanda L, Guest Relations Manager at Hotel Indigo Santa Barbara, responded to this review

Dear PWG63, Thank you for taking the time to provide valuable feedback regarding your recent stay. I was disappointed to hear the comments regarding our public meeting room space; the appropriate department has been notified and I guarantee it will not happen again. I was glad to hear your comments regarding the modern décor and cleanliness of the hotel. Please... More 

Southampton, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 31, 2014

3rd stop on my road trip not a good welcome at all 2 drunk woman in reception one was sick in toilet which some splashed on my wife the staff preferred to look the other way than do something so left us sorting it out if i had other choices at the time i would have gone somewhere else no... More 

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Amanda L, Guest Relations Manager at Hotel Indigo Santa Barbara, responded to this review

Dear gorefish64, I am very sorry to read of the unacceptable situation you experienced upon arrival to Hotel Indigo. This is highly unusual for our staff members to react in such a way and I would greatly appreciate any further details regarding this incident. I look forward to following up with you; please contact me at amanda@indigosantabarbara.com. Thank you for... More 

San Clemente, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 30, 2014

The room was SO small that my husband and I had to take turns standing up in the room to get ready as there is not enough room for two people. I am 105 pounds and he is 6 ft and 210 so we are not wide people! We each had 1 luggage and 1 bag of food. The room... More 

Was this review helpful? Yes 1
Amanda L, Guest Relations Manager at Hotel Indigo Santa Barbara, responded to this review

Dear cjohnso9, Thank you for taking the time to leave us feedback regarding your stay at Hotel Indigo. For the comfort of our guests we advertise both the dimensions/small ecological footprint of our hotel and our proximity to the Santa Barbara Amtrak station. I apologize the efficient use of space was not a good fit for your travel style. Thank... More 

Callao, Virginia
Top Contributor
108 reviews 108 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 24, 2014

Small, quirky, hyperclean hotel with European-style, contemporary décor. Our room was extremely small but not overlooked by other rooms and it had a patio. The bathroom was beautifully tiled but almost as small as an airplane toilet. The shower poured over the floor next to the toilet, which could be screened off by a glass door. There was little to... More 

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Amanda L, Guest Relations Manager at Hotel Indigo Santa Barbara, responded to this review

Dear Maggie, I appreciate the detailed review you have left us, and tips for future guests. Our Maintenance Engineer witnessed your room key opening another room when you mistakenly went to the wrong guest room door upon check in. We quickly researched this highly unusual and impossible event. The current guests in the room did have their latch on, but... More 

Saskatoon, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 23, 2014

I couldn't be happier with my stay at Hotel Indigo. We were just passing through Santa Barbara like most people do along the coast (which is a mistake, this city is an absolute gem and I wish I had cleared more time to stay another day) and decided upon Hotel Indigo for its location. It is right smack in the... More 

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Additional Information about Hotel Indigo Santa Barbara

Address: 121 State Street, Santa Barbara, CA 93101
Phone Number:
Location: United States > California > Santa Barbara
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo Santa Barbara 3*
Number of rooms: 41
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Hotel Style:
#3 Green Hotel in Santa Barbara
#13 Business Hotel in Santa Barbara
#19 Romantic Hotel in Santa Barbara
#21 Family Hotel in Santa Barbara

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