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Hyatt Santa Barbara

3.5 of 5 1111 East Cabrillo Boulevard, Santa Barbara, CA 93103 (Formerly Hotel Mar Monte)
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Hyatt Santa Barbara
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Hyatt Santa Barbara
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373 reviews from our community

Traveler rating
    120
    96
    93
    45
    19
See reviews for
109
133
11
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bakersfield, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Loved our stay here. Staff was helpful and friendly. Close to the beach and zoo. It had a mission vibe and casualness to it that made it very relaxing. Next time we will try and get an ocean view balcony. .

Review collected in partnership with Hyatt Hotels

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New York City, New York
Top Contributor
110 reviews 110 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Pros: We were here for the first time last December and didn't have enough time so we were back! We love this location and the view from our room was amazing and we enjoyed sitting out on the balcony. The staff here overall is super. The beds are very comfortable too.The valets are quick to get our car as needed... More

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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

Lovely view. We had a corner room and couldnt have been happier. I think all the rooms are not as nice as ours though. We had heard quite a few complaints from other customers while we were there. I would highly recommend asking before you come. I had great service from the staff before we got there and during our... More

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Folsom, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The sink had a horrible sewage smell. They need to address that issue; otherwise, nice spot and good staff. The $26 to park was no good. Can walk to the beach, but not many restaurants. It was very noisey if you kept your window open.

Review collected in partnership with Hyatt Hotels

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Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

great location and epic view, and great room which you'd expect for the price, but dear lord poor poor customer service! First of all check in, girls on the desk seemed more interested in themselves more than the customer! Valet is so expensive and felt like we were handing the keys over to the fast and the furious! As we'd... More

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Lompoc, California
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

I explained to your staff at the front desk that this was our worst ever experience at Hyatt. To begin we were given a room with no balcony but a fine ocean view which was ok. However after two hours of having the AC on in our room it was still stifling. I contacted the front desk who said they... More

Was this review helpful? Yes 1
H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Good Day, thank you for taking the time to write this review and for reaching out to me personally. I do consider feedback to be a gift and I appreciate the opportunity to discuss and resolve issues to our guest’s satisfaction. As you know, I have addressed the situation of our team members chatting loudly outside your room, causing you... More

Cerritos, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The staff is very friendly and customer-service oriented. The hotel could use a little remodel. Great location and close to the pier and downtown. We stayed in a room next to the main street and couldn't hear any traffic.

Review collected in partnership with Hyatt Hotels

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sparks nv
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful property across the street for the ocean. Lovely upgraded rooms, great pool and hot tub. Nice happy hour! Valet parking a bit pricey, at 26.00 a night, try to park on street. Had a very nice buffet breakfast with our room.

Review collected in partnership with Hyatt Hotels

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Smithtown, New York
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Stayed here one night upon check in staff was not professional. They charge for wifi. The room air conditioner is a window unit that is mounted high on wall and you can't tell what the temperature is and made for uncomfortable night sleep. Glad we only planned one night there. The best part about hotel was the bellhop/valet they were... More

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H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Good Day John V, Thank you for sharing this feedback with me, I really do appreciate it. I have spoken with our front desk manager regarding our lack of professionalism at check in, this is unacceptable to me. I am very happy to know that our valet team were very professional and helpful, they are most often our first contact... More

Raleigh, North Carolina
Top Contributor
60 reviews 60 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed 3 nights as part of a wedding. The location is the only reason to book this hotel. We agree with other reviewers that the facilities and service are substandard for the price. We do not recommend. We had a rental car and were informed that this property is valet only. They took our car at reception leaving us... More

Was this review helpful? Yes 1
H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Good day Z3tz, Thank you for taking the time to provide feedback from your recent stay with the Hyatt Santa Barbara. I am very sorry to know that we made you take your luggage to your room, it is our standard to offer assistance at the time that you hand the car over to valet. I am also saddened to... More

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Additional Information about Hyatt Santa Barbara

Address: 1111 East Cabrillo Boulevard, Santa Barbara, CA 93103 (Formerly Hotel Mar Monte)
Phone Number:
Location: United States > California > Santa Barbara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Santa Barbara 3.5*
Number of rooms: 171
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TripAdvisor is proud to partner with Expedia, AAA Travel Services, Orbitz, Hyatt Hotels Corporation, Travelocity, Priceline, Hotels.com, getaroom.com, Despegar.com, Reservation Counter, TripOnline SA and Tingo so you can book your Hyatt Santa Barbara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Santa Barbara Hotel Santa Barbara
Mar Monte Santa Barbara
Mar Monte Hotel

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