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Hyatt Santa Barbara

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1111 East Cabrillo Boulevard, Santa Barbara, CA 93103 (Formerly Hotel Mar Monte)
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Hyatt Santa Barbara
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Hyatt Santa Barbara
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598 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We've stayed at this property for the last 3 or 4 years and love it for the location as it is right across from the beach. However, this year, we were put into a room that was offsite from the main property, about 10 minute walk. It is a strange set up and really not on the same scale as... More 

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Los Gatos, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked an ocean view room that was supposed to be in the main building, but was not. Room was very stark/minimal - bed, TV, chair, desk, and bathroom was very small and dark. the buildings are very spread out and some are quite far from the main building. Main building is under major construction - we had trouble finding... More 

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H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello PuraVida599, thank you for taking the time to leave your comments on TripAdvisor. We are truly sorry that our current renovation has caused you to have a less than desirable stay with us. As you have indicated, you had trouble locating the Bistro, and while we have made every effort to conceal the construction, some obstacles are necessary to... More 

Travelers are raving about these Santa Barbara hotels

Temecula, California
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I expected to check into the Hyatt that was featured on the web - across the street from the beach with a pool. Instead I was sent to another property down the street that used to be the Parkside Inn. For $300 dollars a night, I got a lousy converted motel with no pool, no central ac, no front desk,... More 

Was this review helpful? Yes 1
H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello rkashmere., Please accept our apologies for allowing you to feel as though something dishonest was done to get you into the newly renovated Santa Barbara building. We are very upfront with the benefits of booking a room in this building along with the fact that it is a short distance away from the main property. Rooms in this building... More 

Rancho Palos Verdes, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was a little nervous to host our Management Trip at the Hyatt after reading some the negative reviews on Trip Advisor. I have to say I was very pleased with the total outcome of our event. The hotel is under renovations which really was not inconvenient in anyway. That just means the hotel will be even better in a... More 

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Redlands, United States
2 of 5 stars Reviewed 6 days ago NEW

We got there. There was all kinds of construction. The room quality was ok nothing to write home about. The service was horrible at the restaurant. The bar at the pool side was overwhelmed. Our ocean view room was blocked by a huge building in front of it.

Review collected in partnership with Hyatt Hotels

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H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello Babak K., Please accept our sincerest apologies for experiencing substandard service at our restaurant, please know that this is very unlike our team as we consider service to be one of our true strengths. I would personally love to learn more about your experience so that I may properly coach the individual that was assigned to care for you.... More 

San Diego, California
2 of 5 stars Reviewed 6 days ago NEW

We were disappointed with Hyatt Santa Barbara. Prices were very high--however, the quality of room was that of a motel, and, service was not what you would expect from Hyatt. The location was the only excellent thing about the hotel.

Review collected in partnership with Hyatt Hotels

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H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Good Day monicabP752UR, thank you for taking the time to share your thoughts with us. Please know that we are truly disappointed to learn that our service was not as you have come to expect from a Hyatt Hotel. Please do join us again to see the results of the many upgrades that are currently underway. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

While I agree with some of the reviewers that the place does need a bit of an update, my family and I enjoyed our stay there. I've stayed at lots of Hyatt properties and the staff tin Santa Barabara was by far the nicest I have ever experienced at a Hyatt. The location is ideal. It's a nice walk from... More 

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Sonoma County
Level Contributor
125 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was attracted by the price (sadly $300 for mid-summer should be a deal for an upscale hotel in SB) and the location (adjacent to one of the nicest beaches in town). Hyatt took over this property two years ago and has done some but not enough updating, mostly to the public spaces. The service is up to Hyatt standards,... More 

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H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello martin66, Thank you so very much for not only taking the time to write this review but also to leave great feedback for us. Your very kind words regarding our service and food are very much appreciated. You have mentioned the updates and this is, in fact, a very exciting summer for us, as we have renovations occurring many... More 

The Hague, The Netherlands
Level Contributor
762 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 487 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hyatt consist of several historic buildings and one modern building across the street. We were offered rooms in the new building but decided to upgrade to historic beachfront rooms for 50$ per room per night. The rooms were spacious and had a very nice siting area - however the wall mounted aircon units were very loud. Parking is self... More 

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2 of 5 stars Reviewed 1 week ago

Overall, very poorly trained staff-- unprofessional and slow. Upon arrival our room was hot and the air conditioner was off and wouldn't turn on. The front desk said an engineer would fix it, but he took so long that eventually my husband managed to get it working. When we went to the pool, they were out of towels and the... More 

Review collected in partnership with Hyatt Hotels

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