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Hyatt Santa Barbara

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1111 East Cabrillo Boulevard, Santa Barbara, CA 93103 (Formerly Hotel Mar Monte)
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Hyatt Santa Barbara
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571 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Providence
Level Contributor
45 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have stayed here twice; the first visit the room (suite) was outstanding, fresh and modern and with excellent room amenities including cappuccino maker. Room could sleep 5 but could entertain 10 or more with the large living room and dining room that was attached! Beautiful lanai that ran the length of the bedroom, living room & Dining area. Bike path... More 

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San Diego, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel has an excellent location right on the water. It's about a block long. A long overdue remodel has begun. Make sure you ask for a room that has been remodeled. Those rooms will be a few buildings down from the lobby and restaurant. The older rooms, definity are in need of remodels. Sometimes you will hear the noise... More 

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H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello Julie B., Thank you so much for providing this feedback for the TripAdvisor community. We are very excited to be under renovation and are looking forward to the results. Please join us again and see our new look for yourself. More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The best part of this place is the location. You can walk across to the beach, walk back to the hotel and get straight in the hot tub or pool. Staff are friendly and the rooms are clean and comfortable. It's definitely a little on the pricey side (I have paid less for nicer places) but it is Santa Barbara... More 

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Valencia
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

This place is fantastic! Right across from the beach. The staff is great, and the restaurant is very good. Super comfortable beds and pillows. Even one night is a mini vacation here. It's very close to State Street, which has lots of restaurants. I drive two hours to get there, and it's totally worth the drive.

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Jonesboro, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I cannot recommend this hotel. It was like staying at a Holiday Inn Express, only terribly expensive. Poor quality, outrageous prices. The service was not in line with price and the rooms need renovation. If renovation is in order- do not charge such astronomical prices.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello Dianne L., Thank you for sharing your feedback with us, we greatly appreciate the opportunity to address your concerns. We are very sorry that you have found our hotel to be overpriced. Given our location and our extensive amenities, we are very competitively priced among other full service hotels in our area. As you have seen during your stay... More 

Travelers are raving about these Santa Barbara hotels

5 of 5 stars Reviewed 1 week ago NEW

Our company had a very large group stay in this hotel for an extended period of time. The staff at the Hyatt was extremely helpful and did everything they could to make sure that our people were taken care of excellently.

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1 review
4 of 5 stars Reviewed 1 week ago NEW

We stayed in the ocean view room with 2 Queen beds on the 3rd floor. Room was really spacious, and had a good view of the ocean. Valet parking onsite is expensive ($28). Staff were mostly junior folks, but were always smiling and willing to help.

Review collected in partnership with Hyatt Hotels

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Orange County, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The staff doesn't care and this place should not be part of the Hyatt chain. They really have an apathetic staff that does not listen. I called for the concierge before I arrived and they gave me a temporary person who didn't give correct information. I got ripped off on a tour. They then told me they don't even have... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello Shannon J., Please accept our apologies for the information that you received from one of our associates. We pride ourselves on providing exceptional service and it is clear we fell short during your stay. As well, we are very sorry to learn that we gave you the impression of not caring, this is absolutely contrary to the culture that... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Ive been on a bit of a bad run with Hyatts lately. Granted the last one was their inflexibility on the cancellation policy, but this is a new low. The worst Hyatt I had ever stayed in was in Chicago, where the room was filthy, the service was horrible and everything was bad. This beats it. I booked a room... More 

Was this review helpful? Yes 3
H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello Adam L, We appreciate your feedback. We, too, are very disappointed to learn of your recent experiences within the Hyatt family of hotels and this is certainly not the level of service and quality that we have become recognized for delivering to our guests. Our Hotel is comprised of 5 buildings, three of which are right along Cabrillo Blvd... More 

Ferndale, Washington
Level Contributor
86 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a business booking first floor, main building with a view of the little park across the street behind the hotel. Service was always good and the room was well cleaned. This wing was quiet though fellow guests in the wing closer to the city center experienced a lot of party noise. The bistro / bar was nice and... More 

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