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Hyatt Santa Barbara

3.5 of 5 1111 East Cabrillo Boulevard, Santa Barbara, CA 93103 (Formerly Hotel Mar Monte)
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Hyatt Santa Barbara
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Hyatt Santa Barbara
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482 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lancaster, California
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel couldn't be in a more beautiful setting; the Pacific Ocean right across the street. The room was a bit small, though the price wasn't. Exorbinate fees for parking ($26/night) and until recently a fee for WiFi. Even low priced motels don't charge for those! Sorry, next time I'll stay elsewhere.

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Oak Park, Illinois
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

After staying at the Hyatt Santa Barbara several times, I was disappointed at the front desk service and lack of updates. With rising prices, including parking the service didn't measure up nor the quality of the room. The scenery and location still make this an attractive spot, but be sure to ask for what you expect and are entitled to... More 

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H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hell, thank you for posting your comments on Trip Advisor. Please accept our most sincere apologies offering disappointing service at the front desk, this is an area of focus for us and we will get it right. Thank you as well for pointing out our location and ease of accessibility using various low cost transportation methods. Please consider joining us... More 

1 review
3 of 5 stars Reviewed 1 week ago

Front desk lied to us about location of our room. Place is old and tired! Restaurant was good and Kathy the bell girl very good! Otherwise if us overpriced and undervalued for a Hyatt? We were very disappointed with this hotel for service and condition particularly since it was offseason and they were not busy!

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H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello and thank you for sharing your feedback with our team. We apologize that you felt lied to regarding the location of your room, we are most certain that this was an honest mistake on behalf of our front desk agent. However, assuming that it was a mistake we recognize the need for additional coaching and training. Thank you for... More 

Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is old, but the rooms are not that bad. The only downside is, that it can be a bit of a walk to your room from the lobby. The location is great, it literally is 50 feet from the ocean, unfortunately our room overlooked a soccer field and not the beach. Parking is crazy expensive, especially considering the... More 

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Joliet, Illinois, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Lets start off by saying that the Hyatt in Santa Barbara couldn't be placed in a nicer more picturesque location! The Hyatt is in an older building, right across from the beach. It's evident from first glance that it is in need of some updating, but so are many place right across from the water. Salt in the air wreaks... More 

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H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello Sabrina, thank you for your thoughtful feedback regarding our hotel. Your assumption is correct in that our room rates, along with our local competitors’ room rates are indicative of our location. Thank you for stating that our hotel does not appear to be in disrepair, our maintenance team works tirelessly to keep our historic building up to par. Along... More 

Silicon Valley
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

first let me start by saying in was somewhat skeptical of the negative reviews. But wanting to be across the street from the beach allowed me to overlook the haters. This is a great hotel and nice location. We were upgraded to an ocean front room w two queens. The staff were great and we chose to park on the... More 

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Redondo Beach, California
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here about 3 years ago for a conference, and had a positive experience. Not this time! Arrived at check in 3:30 pm, and was told my room wasn't ready, and "our policy guarantees check in at 4 pm". That comment was unsolicited, just automatically came out of the mouth of the woman at check in. That defensiveness should have... More 

Was this review helpful? Yes 3
H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello Traveler789007, First, we’d like to recognize and thank you for your loyalty to the Hyatt Brand as shown through your Platinum status. You are absolutely correct, as the experiences that you have described are certainly not consistent with Hyatt’s culture, and for this we sincerely apologize. You have pointed out service deficiencies that we will address immediately. With regards... More 

Purcellville, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I had recently undergone surgery and was hoping to relax in Santa Barbara during recovery. The surgery was on my leg. I asked the Valet if I could drive my car and park it right outside my room. The parking lot was empty. I was told no as it is valet only. So every time I wanted to go out,... More 

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White Plains, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I spent a great deal of time and effort researching where to stay on a return trip to Santa Barbara with my 87 year old mother in tow. I settled on the Hyatt because it was moderately priced but looked lovely and charming and was well situated. The first pair or rooms they showed us was up two different elevator... More 

Was this review helpful? Yes 1
H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello Faith9257, Thank you so much for joining us at the Hyatt for your return trip to Santa Barbara and for your very kind words regarding our housekeeping, restaurant and valet/bell teams. We truly appreciate you as a guest and the positive recognition when we deserve it. We are also very truly sorry that the first rooms were inconvenient to... More 

Winchester
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on 14th and 15th February not realising it was Presidents Day weekend (we're from the UK). I got an ok price because I booked early but room rates were $450/night - that's expensive for this hotel. Rooms are spacious, well equipped with dressing gowns and the beds were incredibly comfortable. However, every time someone flushed the loo... More 

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H596BGM, General Manager at Hyatt Santa Barbara, responded to this review

Hello WinchyTraveller, Thank you for spending Valentine’s Day with us, we are happy that you enjoyed the spacious rooms and the incredibly comfortable beds. We appreciate that you have recognized our pleasant staff as well, they are often thrilled to hear reviews such as this. Please accept our apologies for the sounds that you heard as the toilets above were... More 

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Additional Information about Hyatt Santa Barbara

Address: 1111 East Cabrillo Boulevard, Santa Barbara, CA 93103 (Formerly Hotel Mar Monte)
Phone Number:
Location: United States > California > Santa Barbara
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hyatt Santa Barbara 3.5*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hyatt Hotels Corporation, Priceline, Orbitz, Despegar.com, Hotels.com, TripOnline SA and Tingo so you can book your Hyatt Santa Barbara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Santa Barbara Hotel Santa Barbara
Mar Monte Santa Barbara
Mar Monte Hotel
Hotel Style:
#9 Spa Hotel in Santa Barbara
#10 On the Beach Hotel in Santa Barbara
#14 Business Hotel in Santa Barbara

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